Raffles City Convention Centre unveils app for event planners

Raffles City Convention Centre has launched a new mobile application for meeting planners, designed to improve communications efficiency during events.

With this application, meeting planners are able to communicate directly with the banquet operations team throughout the duration of their event via a live chat function.

Raffles City Convention Centre’s Fairmont Ballroom

In addition, anticipating the common needs that may arise during any major event or conference, a curated list of frequent requests has been built into the application, allowing meeting planners to place such requests at the touch of a button. They include adjustment of air-condition temperature; addition of extra tables or chairs; projector or Wi-Fi connectivity, etc.

On the back end, the hotel’s banquet operations team is able to track all requests and ensure that each of them is attended to in a timely fashion. A report is also available to help assess which are the most frequent requests and measure productivity.

The 6,500m2 Raffles City Convention Centre offers 26 fully equipped meeting rooms and is complemented by two hotels – Swissôtel The Stamford and Fairmont Singapore.

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