Building a sustainable travel policy: key strategies for modern organisations

Paljor Lama, managing consultant at Advito, talks about how organisations can create travel policies supporting their sustainability targets, commitment to corporate responsibility, and bottom line, by taking a comprehensive approach

Develop a corporate travel policy that will last in the long-term

The travel industry has changed significantly from the need to navigate the post-pandemic landscape. One of the most significant shifts has been the focus on sustainability. Integrating sustainability into business travel policy is now critical to reduce companies’ environmental footprints and align with carbon reduction goals – and also because of the crucial role they play in saving money, maintaining operational efficiency, and improving employee well-being.

Here are some of the most effective strategies to develop a sustainable travel policy that benefits companies and the environment long-term.

Develop a corporate travel policy that will last in the long-term

Emphasise virtual collaboration
The pandemic accelerated the adoption of virtual meetings, proving that many business interactions can occur effectively without travel. Organisations should encourage and provide clear guidance on accessing and using virtual collaboration tools. This includes offering training on creating engaging virtual meetings and reimbursing relevant communication expenses. Encouraging virtual alternatives for one or two-day trips can significantly reduce the organization’s carbon footprint while enhancing productivity and safety.

Implement a “stay or go” decision tree
A decision tree helps employees determine when travel is necessary and when virtual alternatives suffice. This framework should include guidelines for selecting meeting venues based on sustainability criteria and optimising travel routes. Regular communication of the potential savings in cost and carbon emissions can motivate employees to make sustainable choices. For example, combining several trips into one or opting for longer, essential travel can help in reducing emissions, costs and fulfilling duty of care requirements.

Prioritise sustainable travel options
Encourage employees to choose lower-carbon travel options. This includes prioritising trains over planes for short distances, selecting direct flights on fuel-efficient aircraft for necessary air travel, and opting for public transport or electric vehicles over traditional car rentals. Additionally, promoting green-certified accommodations can further reduce the environmental impact of business travel. Integrating these options into the travel policy and booking systems can facilitate more sustainable choices.

Focus on employee well-being
Policies should promote a balance between business needs and personal well-being, highlighting the benefits of reduced travel on work-life balance. Providing education on the negative effects of frequent travel and offering alternatives can improve overall employee satisfaction and retention.

Integrate diversity, equity, and inclusion (DE&I)
A travel policy that also encompasses DE&I principles ensures that travel is not only environmentally but also socially and economically sustainable. This can include provisions for travellers with special needs, using accessible formats for travel policies, and promoting minority representation among vendors. Providing cultural acceptance guidelines for various destinations can invite a more inclusive and respectful travel experience.

Leverage data and technology
Using advanced data analytics and technology can help in tracking and optimising travel-related emissions. Tools like Advito’s ISO-certified GATE4 can provide detailed emissions reporting, helping organisations and travellers make informed decisions. Regularly reviewing and updating the travel policy based on data insights is important for continuous improvement and alignment with sustainability goals.

Communicate and engage
Effective communication is key to the success of any sustainable travel policy. Engage employees through regular updates, training sessions, and forums to discuss sustainability initiatives and gather feedback. Highlighting success stories and the collective impact of reduced travel can support a culture of sustainability within the organisation.

As the travel landscape continues to evolve, a smart, flexible, and efficient travel policy will be essential for future-proofing business operations and achieving long-term success. A comprehensive approach focusing on these areas can substantially lower organisations’ carbon emissions, enhance employee satisfaction, and contribute to broader sustainability goals.


As a managing consultant at Advito (BCD Travel’s consulting practice), Paljor Lama drives engagement strategies to achieve programme compliance, cost savings and employee satisfaction.

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