Accor gathers industry leaders to transform business travel

Accor will compile the GLC's findings into a report

Accor, together with executive travel managers and buyers from 17 international corporations, has launched the Accor Global Leadership Council (GLC), an advisory board aimed at reinventing the future of corporate travel and meetings.

Established to create a forward-looking vision for business travel and corporate meetings, the GLC connects business leaders responsible for corporate travel across diverse industries with senior executives from Accor. Council delegates include representatives from sectors such as financial services, engineering, manufacturing, transportation, energy, professional services and technology.

Accor will compile the GLC’s findings into a report

The first session, which was hosted earlier in June in Paris by Sophie Hulgard, chief sales officer at Accor, discussed shifting corporate and traveller expectations; the importance of recognition, personalisation and B2B-focused loyalty; the evolving importance of sustainability; emerging traveller trends; the role and impact of distribution and pricing; and a deep-dive on the hosting hotel brand, Sofitel.

The Council delegates, who have a combined employee base of over 2.7 million travellers, unanimously agreed on the top three priorities for business travel. They are traveller experience and well-being, including corporate employee engagement, wellness, traveller security and digital efficiencies; cost management and optimisation, including programme compliance, pricing, cost-reduction and cost avoidance; and sustainability, including sustainable action, carbon budgets and DEI (diversity, equity and inclusion)

Hulgard, chief sales officer at Accor, and host of the GLC, said: “The dynamics of corporate travel are evolving rapidly. It is essential for both our clients and hospitality businesses to adapt to new demands and priorities. The GLC is a critical forum for sharing insights and collaborating on solutions that meet the changing needs of business travellers and delegates.”

The GLC aims to generate valuable insights and actionable strategies to drive and transform business travel, impacting the sector globally. Accor will compile the council’s findings into a comprehensive report to be released later in the year.

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