Singapore, Hong Kong, and Australia are among the regions affected by a global IT outage impacting airlines and businesses.
The disruption, linked to Microsoft’s Windows and cybersecurity firm CrowdStrike, is causing delays and a shift to manual check-in processes at airports.
At Singapore’s Changi Airport, check-in for some airlines is being handled manually by airport staff, who are prioritising those with upcoming flights. Long queues were reported at Terminal 1 for Scoot flights, as self check-in machines were unavailable. To ease the wait, passengers are being offered snacks and water.
Hong Kong’s Cathay Pacific airline has also reported issues with self-service check-in facilities at Hong Kong International Airport. Passengers are advised to check in online or via the mobile app and get their boarding pass before heading to the airport.
Over in Malaysia, passengers at Kota Kinabalu International Airport in Sabah are reportedly facing difficulties checking in luggage for AirAsia flights. Additionally, the live feed of the stock exchange in Malaysia, Bursa Malaysia KLCI, is currently disrupted.
Travellers in Melbourne and Sydney are also facing delays due to the global IT issue. Some airlines at both airports are experiencing disruptions to their check-in procedures. Passengers flying out of these airports are advised to allow extra time for check-in and to contact their airline directly for the latest flight status information.
Sydney Airport has also activated contingency plans, deploying additional staff to terminals to assist with the increased passenger flow.
