Plaza Premium Group (PPG) and Japanese tourism specialist JWIDE debuted a hospitality service – the City Terminal by Plaza Premium Lounge – in Osaka to serve all travellers, regardless of whether they are taking a plane, train or bus.
Located at 1-1-3, Kita-ku Shibata, Osaka-shi, the lounge is situated within all the major tourist areas within Osaka and the transportation routes that lead to nearby cities of Kyoto, Nara, and Nagoya.
Lounge staff offer multilingual travel concierge services in Japanese, English, Chinese, and Korean. Visitors can also access detailed tourist information, local tips, transportation bookings, limousine arrangements, temporary luggage storage and delivery services, currency exchange, and umbrella loans.
The City Terminal is equipped with Wi-Fi and provides a selection of meals and drinks, which include Costa Signature Blend complimentary coffee, complimentary tea, soft drinks, and a selection of instant soups and light snacks.
“With the increase in foreign visitors to Japan, it is essential for the country to provide better services and hospitality. We aim to make Japan a more convenient, reliable, safe, and comfortable destination for both foreign visitors and Japanese residents,” said Teppei Nishino, founder and CEO of JWIDE.
“To this end, we have partnered with Plaza Premium Group to establish our first City Terminal in Osaka Umeda. Moving forward, we plan to expand City Terminals and Lounges to major terminal stations, city centres and airports nationwide. Our goal is to support tourism, business trips and local sightseeing in Japan.”
The partners’ future plans include jointly expanding the lounge service network in Japan to Osaka, Kyoto, Tokyo, Fukuoka and Sapporo, in airports and city centre transportation hubs. Additionally, the two companies jointly welcome collaboration with different industries and clients to create a better journey for all travellers.
