Pigeonhole Live, an interactive platform crafted for a diverse range of meetings and events, signed a Memorandum of Understanding (MoU) with simultaneous interpretation solutions provider Interprefy earlier this year to create better engagement among members of the audience through inclusive Q&As and multilingual communication.
Hew Joon Yeng, chief business officer and co-founder of Singapore-headquartered Pigeonhole Live, told TTGmice: “While simultaneous interpretation is readily available, a gap remains in Q&A sessions, where questions are typically submitted in the main event language. Our partnership with Interprefy bridges this gap by enabling diverse audience members to ask questions in their preferred language, creating a fully inclusive end-to-end experience.”
This, Hew indicated, will bring about a more meaningful experience for attendees, because “when participants can express themselves comfortably in their preferred language, they are more likely to ask genuine questions that reflect their true thoughts, concerns, or feedback”.
Aside from merely being a tool for Q&A sessions and polls at events, Pigeonhole Live also boasts an integrated AI Insights feature to help organisers plan better events in the future.
“Our AI Insights tool analyses questions for sentiment, detecting positive or negative tones in discussions that might not be immediately obvious. It examines the original language of each question without translation, preserving its most authentic form. This allows event organisers to identify key topics, pinpoint areas for improvement based on negative sentiments, and filter responses to understand the true mood and concerns of their audience,” Hew explained.
When asked why partnerships are important in scaling up, JoonHew shared that as industry leaders experience the benefits of multilingual communication and Pigeonhole Live’s interactive tools at large-scale conferences, there is also a chance they may adopt the platform for their own internal meetings or town halls to bring about more inclusive and genuine Q&A sessions.
“This creates a ripple effect, extending the value of our partnership beyond just external events to improve communication and engagement within organisations themselves.”
