Sompo Insurance (Thailand) has partnered with Collinson International, has introduced “Sompo Smart Delay”, which provides Sompo Insurance policyholders in Thailand instant access to over 1,600 airport lounges and travel experiences in the event of flight delays.
With the integration of Collinson International’s SmartDelay solution into Sompo’s platform, Sompo TravelJoy, single and annual trip policyholders will be able to redeem access to airport lounges and travel experiences as soon as a flight delay occurs. Eligible policyholders will automatically be sent a digital lounge access voucher, through which they can easily redeem their real-time travel benefit.
“Our partnership with Collinson International is a strategic leap forward in redefining the future of travel insurance. As the first Sompo entity to pioneer the innovative Sompo Smart Delay feature, we’re proud to lead this initiative that will soon be expanded across other Sompo entities in the Asia Pacific region,” said Aditya Vardhan Tibrewala, CEO of Sompo Insurance (Thailand).
Recent flight delay statistics show that as of June 2024, 33 million travellers across Asia Pacific were impacted by more than an hour of flight delays. In turn, six in ten travellers surveyed through Priority Pass research revealed that preflight issues can initiate stress and a “Fear of Switching Off” for the rest of their trip.
