Preferred Hotels & Resorts has activated a new Travel Advisor Portal to empower travel professionals with a comprehensive suite of tools and resources. Boasting user-friendly interface and advanced features, the portal offers priority access to more than 600 luxury independent hotels, resorts, and residences worldwide, while featuring a seamless, integrated experience for making and managing reservations, preparing rate quotes, submitting commission claims, and more.
The platform also allows for personalised confirmations, room rate details, and included guest amenities, based on agency affiliation.
Another benefit to agents is the ability to track performance metrics through the My Insights section, which offers detailed statistics on active and past reservations, unique hotels booked, total revenue, and total room nights booked.
The tool also features a comprehensive knowledge base for advisors to learn more about Preferred Hotels & Resorts’ global collection of luxury properties, as well as the benefits of client enrolment and the I Prefer Hotel Rewards loyalty programme. There are helpful links, FAQs, and other related information, including details behind the philanthropic and sustainability initiatives of Preferred Travel Group.
Additionally, Preferred Platinum agents will benefit from a dedicated search page that lists Preferred Platinum hotels and amenities, as well as automatic inclusion of the Preferred Platinum rates when sourcing hotels – further streamlining the booking process for top-tier clients. A new feature, exclusively available to Preferred Platinum travel advisors, is Small Social Group Requests, that is managed through the Preferred Hotels & Resorts’ VIP Desk. This programme allows for immediate confirmation of availability and rates for bookings of up to 15 rooms with no meeting space required at selected participating properties.
Cheryl Williams, chief revenue officer for Preferred Travel Group, said: “We are proud to present this exciting new tool, which underscores our commitment to supporting the travel advisor community and enhancing their ability to provide the most unique and unforgettable travel experiences to their clients.
“We believe this innovative platform will streamline their workflow, making it easier to do business with us by simplifying the process of optimising all that Preferred Hotels & Resorts has to offer – and ultimately drive greater success for their businesses.”
