FCM Travel released an ‘Approvals’ feature on its proprietary FCM Platform at the Global Business Travel Association’s annual convention in Atlanta recently.
Customers will benefit from a unified platform that streamlines the entire travel approval process, ensuring alignment with company policies and budgets. The platform simplifies global travel approvals while accommodating regional requirements for safety and compliance.
By automating processes, offering omnichannel access, and reducing manual tasks, customers can save up to two hours compared to traditional methods. This streamlined approach also simplifies policy updates across different systems, enhancing operational efficiency.
“FCM Approvals is a new and innovative feature in Platform that simplifies travel approvals,” said John Morhous, CEO of Flight Centre Travel Group – corporate brands.
“Many of our customers follow a best-in-market approach in terms of regional booking technology and this adds complexity to managing approvals on a global level. We listened to the needs of our customers and thought outside the box to build our own alternative approval system that centralises all approvals flows into the Platform. No matter the booking channel, no matter the country, our customers have global consistency and a seamless user experience.”
“We needed a concise notification of booked travel for line managers and travellers in more than 60 countries,” said Nichola Rimmer, category manager of Travel & Events, JTI – a pilot customer for FCM Approvals. “Our personalised solution has allowed us to start providing concise, useful information to help travellers and line managers make value-add decisions.”
FCM Approvals will launch its first iteration of the functionality in 35 countries, with the rollout plan including deployment across more markets to achieve global availability in the future, with the feature being constantly developed to become more robust and solve more complex needs.
The rollout will start with FCM’s existing customer base, with the new calendar year earmarked to onboard new customers.
