Asia/Singapore Thursday, 23rd April 2026
Page 1000

A brighter incentive glow

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More Asian MICE groups are starting to fall in love with Jeju, but the lack of direct air access can hinder growth, writes Xinyi Liang-Pholsena

Scenic Jeju, long loved for its numerous natural earth formations, is seeing more corporate incentive interest thanks to increased exposure in films

Bolstered by the numerous Korean drama serials that had been filmed on the island and subsequently building up a substantial interest in the destination from the leisure outbound market in Asia, Jeju now sees ripe opportunities in leveraging the Hallyu (Korean wave) fame to become the region’s incentive hot spot too.

While China and Japan make up the biggest MICE markets for Jeju, Thailand, Indonesia, Vietnam and Malaysia are currently “growing strong”, according to Jeju Convention & Visitors Bureau (JCVB) marketing manager, Sean Shin. He also anticipates the recent launch of daily direct flights (running through May 2015) between Bangkok and Jeju by Eastar Jet, a Korean LCC, will further whet the outbound incentive appetite from Thailand.

South-east Asia has since been identified as an important market for JCVB. “There is a craze for popular Korean cultures in many parts of South-east Asia…Also, unique venues will make incentive tours in Jeju more (memorable) with special events and theme parties. These efforts will enable us to make inroads into South-east Asian markets.

“We are also targeting the Muslim market in Indonesia, Malaysia and the Middle East, and have invested in Muslim offerings in hotels and restaurants. So far, we’re seeing a 10 per cent growth year-on-year for the Middle East market,” he added.

Having witnessed strong leisure demand for South Korea, Asian travel companies are also keen to grow outbound meeting and incentive interest to the destination, with Jeju a strong favourite for MICE groups.

Sophiya Travel & Tours Cambodia’s director of tour development, Leng Pagna, said: “We are getting a lot of enquiries for South Korea for our corporate clients in Cambodia; they have already been to nearby countries like Singapore, Malaysia and Thailand, so South Korea is viewed as a newer destination.”

Outbound MICE groups to South Korea at Sophiya are mostly incentives from the Cambodian agriculture and association sectors, averaging around 30-35 pax who spend six days in Seoul, Jeju, Nami Island and Sorak Mountain, added Leng.

Sharing similar sentiments, Christina Pakpahan, director of Okdo Tour & Travel Service in Medan, said: “Malaysia, Singapore and Thailand are close (to Indonesia) and already done, so we are looking for farther destinations in Asia-Pacific like South Korea and Australia. While the Indonesian leisure outbound market is established, MICE traffic to South Korea is growing at about eight to 10 per cent.”

According to Pakpahan, her MICE groups average around 50-60 pax from the insurance and government sectors, spending five days to a week combining meetings and incentives in Korean destinations like Jeju, Seoul and Busan.

Urging the Korean authorities to build on the rising wave of interest from Indonesian MICE market, Pakpahan remarked: “We would like to see more roadshows by Korea Tourism Organization (KTO) and direct flights launched to Indonesia, especially as Medan now has a new airport. As there are no direct flights to South Korea, we have to transit in Singapore and Kuala Lumpur.”

Likewise, Richard Suh, president of Seoul-based Bosuk Tours, which has already built up a stable incentive demand from Singapore, Malaysia and Indonesia to Jeju, is now casting his sights on new markets like Istanbul and Delhi – two cities where KTO has recently set up branch offices – to tie in with the NTO’s broader outreach efforts.

In particular, Jeju’s visa-free status is what Suh leverages when it comes to courting incentive groups from overseas. “Jeju is particularly favoured by Indian incentive groups as they do not need a visa to visit, and most usually stay for two nights,” he said.

However, a lack of direct flights and seat inventory are what hamper Suh’s efforts to promote Jeju to the Indian market. “Indian groups usually transit via Hong Kong but Hong Kong (travel consultants) block seats so it’s sometimes difficult for Indians (to get seats),” he shared. “I’d urge for more direct flights to Jeju to attract the Indian markets, plus easier visa access overall to South Korea.”

Need to know

Four Seasons Seoul joins city’s line-up of top-end properties

Following the surge of high-end hotels like Conrad Seoul, JW Marriott Seoul Dongdaemun Square and W Seoul Walkerhill in recent years, next to rise up on the city’s luxury scene is Four Seasons Seoul come May 2015. Marking Four Season’s foray into South Korea, the hotel will be housed in a 25-storey building in Sejongro Square in Seoul’s central business district. The 317-key luxury property will boast high-end restaurants, a speakeasy bar, a state-of-the-art fitness centre, a saltwater pool, plus glamorous spaces for events and meetings.

Gangnam welcomes Aloft

Aloft Seoul Gangnam, which opened its doors on October 1, features 188 urban-inspired rooms and suites, each bearing in-room amenities such as platform beds with plush bedding, walk-in showers with custom amenities by Bliss Spa, plug-n-play docking stations, 42” LCD TVs and complimentary Internet access.

The hotel offers 64m2 of meeting space, including three versatile meeting rooms that can seat up to 48 pax in a theater-style setting.

Recreational spaces include the 24-hour grab-and-go beverage area, Re:fuel by Aloft; Nook, the all-day dining restaurant; the W XYZ bar; and the Re:chargeSM fitness centre.

Located on Yeongdong-daero in Gangnam, the hotel allows for easy access to the COEX Convention and Exhibition Center, as well as the office district in Samsung-dong. For more information, visit www.alofthotels.com/seoulgangam.

Making drama in Jeju

Moong Chee Event Tour is offering the Making Drama Programme which enables groups to bond while accomplishing missions at Jeju’s Locadio World.

Participants can transform into their favourite Korean film hero or heroine and reenact famous scenes at various film sets of different time periods and historical backgrounds. At the same time, participants will be challenged to accomplish team missions within a set time frame. Tasks include puzzle challenges, yunnori (a traditional game played by throwing sticks), Golden Bell of the Joseon Period and the likes.

The winner will then be announced and awarded at the end of these fun activities.

Visit www.moongchee.com or call (82-64) 724-6887 for programme details.

Go shopping

Korean retail giant Lotte Group in October launched the completed commercial retail buildings on the lower part of Lotte World Tower & Lotte World Mall, located in Songpa-gu, Seoul.

Lotte World Mall, an 11-storey commercial building, houses about 1,000 local and global stores across 429,000m2 of space, including a cinema, a duty-free shop, an aquarium, a food court and a space dedicated to Hallyu.

The adjacent Lotte World Tower, currently under construction, is set to become the country’s tallest building at 123 floors when it opens in October 2016. The uppermost part (levels 120-123) of Lotte World Tower will serve as an observatory while levels 117 to 119 will be home to an art gallery. A hotel, offices and a medical centre are also expected to be part of its amenities.

VietJet links Hanoi and Danang to Seoul

Vietnamese LCC VietJet in July launched daily flights from Hanoi and Danang respectively to Seoul, adding the city to its list of international destinations that includes Singapore and Bangkok.

From Hanoi, flights depart Noi Bai International Airport at 01.45, while flights take off from Da Nang International Airport at 02.00. Both flights leave Incheon at 11.05.

The airline expects to serve 2,520 passengers per week on the new route, which is operated under a partnership with South Korea’s Seyou Corporation.

Moonlight tour of Changdeokgung Palace

Changdeokgung Palace, a UNESCO World Heritage Site, is said to be the most traditional and authentic among Seoul’s five grand palaces built during the Joseon Dynasty, and a moonlight tour makes one of the best ways to take in the beauty and grandeur of this architectural gem.

Ideal for MICE groups, this unique experience enables participants to stroll selected sights in the palace, including the Injeongjeon Hall, the venue for royal ceremonies; Nakseonjae, the king’s compound; and Yeongyeongdang, a performing stage with seats, Korean tea and traditional snacks for the audience.

As the tour takes place on two days around the full moon period during April to May and September to November, tickets are limited to 100 pax per tour.

More information is available at http://eng.cdg.go.kr.

No cause for big concern

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Victoria Harbour: Retail in ‘occupied’ areas seems more affected than MICE

Most meetings are continuing despite Occupy Central, Prudence Lui reports

The Occupy Central Movement that started end-September has sent thousands of protesters to the streets of Hong Kong’s central business districts, leading to the closure of major roads and hampering traffic. The protests have also spread to the commercial areas of Causeway Bay and Mongkok.

The city’s MICE business has inevitably been affected. Some events, such as the 4th Nobel Laureates Symposium on Global Sustainability originally scheduled for October 8-11, were cancelled.

Langham Place, Mongkok, situated a block away from the protest scene, noted a slight slowdown in short-term enquiries for October and November. Its general manager, Shaun Campbell, said: “Customers were either considering other locations or holding their bookings to see if the protests would conclude (Mongkok is still preferred for its central location). In cases where events wanted to relocate, our first priority was to offer our sister hotels, The Langham and Eaton.”

Fortunately for Eaton Hong Kong, it saw only one meeting cancellation when the protests started. Its director of sales and marketing, Edward Hobson, said in late October: “Everything (corporate meetings) is going ahead as planned towards year-end. Fortunately, we’re in a location that isn’t affected and we’re also within easy reach.”

Corporate event management companies too, did not report much impact on business. While International Conference Consultants has held and will be holding all its meetings as scheduled as clients viewed the unrest as a peaceful one, Cievents only had to rearrange transport for one group that came in October due to the roadblocks.

Pacific World Hong Kong’s destination manager, Ivy Sung, said: “December is usually low season for us, so there’s no real impact. But I have a proposal for a 100-pax meeting in 2015, and the client has asked me not to develop it further after the protests started.”

Meanwhile, Momentous Asia Travel and events general manager, Doris Lam, has observed some traffic shifting to the outskirts. She said: “Hong Kong is a very compact city and even if the hotels are not in the city centre, as long as they are near the MTR, it is not too big a concern. Besides, outskirt hotels are relatively new and more ‘techie’ and so appeal to some clients.”

Despite the minimal impact, DMC-The Destination Management Company’s general manager, Luke Mitchell, nevertheless cautioned: “As most foreign media coverage is always on the violence, Hong Kong is starting to look like a dangerous place, even though it isn’t. If the protests drag on, the city’s reputation will definitely be affected.”

International SOS and Control Risks has so far handled 95 security cases directly related to the protests from its members. Said its security director, Lane Aldred: “The majority of cases for assessment and advice were dependent on members’ geographical location within the city.

“However, while pro-democracy protests are likely to continue to flare up intermittently to 2017 or beyond, they are unlikely to cause long-term disruption to business. A majority of Hong Kong residents still favour stable relations with China, and will resist any political upheaval that threatens the city’s long-term political and economic stability.”

Aldred noted that while not any one segment is particularly more affected than another, the retail and catering industries in ‘occupied’ areas are suffering. At the same time the government is collecting data to assess the impact of the protests on the economy, he said there is anecdotal evidence to suggest that credit card spending has dipped in the major shopping areas of Mongkok, Central and Causeway Bay.

Nevertheless, he added that Hong Kong remains a low-risk travel destination. “Serious, widespread, or destabilising unrest is highly unlikely. The campaign has lost momentum, and turnout is expected to be limited. Effective crowd-control measures will also ensure disturbances remain contained, even within the compact central business districts of the city. While all protests should be avoided…the main concern for travellers arise from potential delays in travelling within the city.”

Ideas

A day tour in Hong Kong

Statue of Bruce Lee on the Avenue of Stars in Tsim Sha Tsui

Begin the day travelling up to Victoria Peak on the Peak Tram. From the Sky Terrace atop, take in the spectacular 360-degree view of the city, with its corporate skyscrapers and quiet outlying islands. Explore the galleries and shops for a while before descending the Peak via the central and mid-level escalator system – the longest outdoor covered escalator system (800m) in the world with 20 escalators and two moving footways.

The next stop is Central, at the heart of Hong Kong. Embark on a one-hour walking tour of the metropolis, which will take you back to the early days of British rule with the historic buildings, while the towering skyscrapers keep you grounded in the present. Enjoy lunch at a traditional tea house or Dim Sum restaurant – a must-have Hong Kong culinary experience.

Post-lunch, take the Star Ferry from Central Pier to Tsim Sha Tsui, where activities abound. Visit the Art Gallery and Hong Kong Cultural Centre, walk down the Avenue of Stars which honours celebrities of the Hong Kong film industry, get lost in the myriad of streets and mega malls, enjoy afternoon tea at the Peninsula Hotel, or stroll along Nathan Road, known also as The Golden Mile.

For a memorable dinner, 21 floors up from the bustling Nathan Road is the Wooloomooloo Prime restaurant. Wind down with a glass of cocktail on the outdoor terrace offering 270-degree view of Victoria Harbour and Hong Kong Island. Dine as the sun sets and the lights of the city are switched on, culminating at 20.00 in A Symphony of Lights, a multimedia light, laser and music show involving 40 of the city’s buildings.

Itinerary by MCI Hong Kong

Need to know

Hotel with a visual impact

InterContinental Hong Kong has installed the city’s largest hotel ballroom LED wall. About 12m long and 4m wide, the wall is able to present live event coverage, graphic effects and a ‘live feed’ of the hotel’s spectacular view of Victoria Harbour and Hong Kong Island. Event packages comprising these different backdrop options are available.

Call (852) 2313-2211 or email iceventshk@ihg.com for more information.

Revamped Royal Plaza

Royal Plaza Hotel now dons a new look following a two-year renovation.

The 699 guestrooms, hotel lobby, drive way, F&B outlets, health club and grand ballroom all boast a new contemporary design.

Guestrooms are equipped with complimentary Wi-Fi, a 40/46-inch LED TV, as well as a USB charging socket on the wall.

Facilities added include the Lion Rock Bar and junior ballroom, both on level 3, Royal Room (level 1) and massage centre (level 8).

Digging into black gold

The Peninsula Academy’s 90-minute Caviar Connoisseurship: A Gourmet Class in Refining Tastes teaches guests how to appreciate the ‘black gold’ and shows how chefs’ pick premium caviars. Guests will also be taught subtle training of the palate in order to sample the delicacy with the world’s finest vodkas and champagnes. Advance booking is recommended.

Call (852) 2696 6693 or email diningphk@peninsula.com

Gordon Ramsay restaurant

Gordon Ramsay has partnered Dining Concept Group to open the Hong Kong edition of his popular London dining establishment, Bread Street Kitchen & Bar, in Lan Kwai Fong. The restaurant features a 90-seat dining area and bar seating for 30 pax, as well as a private room for 12 pax. Find signature British-European cuisine in a warehouse-style venue with a mixed vintage and modern décor.

Email reservations.bsk@diningconcepts.com

New private event venue

Xi Yan Penthouse offers four spacious dining cum function rooms, which can be transformed into a 100-seat banqueting space. The roof terrace is flexible for outdoor parties of up to 180 guests. The venue also caters for seminars, exhibitions, conferences and workshops. Its show kitchen cum chef’s table enables the video recording of cooking shows.

Call (852) 3622-3912 or email penthouse@xiyan.com.hk

Rajat Chatterjee

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Rajat Chatterjee has been appointed general manager of Bangkok Marriott Hotel Sukhumvit. Chatterjee brings with him a wealth of experience with over 20 years of experience in the hospitality industry, having joined Marriott International in 2002. He was last at Dubai Marriott Harbour Hotel and Suites.

Maarten Groeneveld

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Maarten Groeneveld
has been promoted to CEO of Diethelm Travel Group, replacing Richard Brouwer. Groeneveld joined the group in 2000 in its Myanmar operations and had been COO since 2012.

A L Claude Benjamin Perera

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Dusit Thani Laguna Phuket has promoted A L Claude Benjamin Perera to resident manager. He joined the property in March 2014 as executive assistant manager – F&B.

Anne Johnston & Chua Yew Hock

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Holiday Inn Singapore Atrium has named Anne Johnston its general manager and Chua Yew Hock its new executive chef. Johnston’s career with the Intercontinental Hotels Group has so far spanned 14 hotels in eight countries. She was last general manager of the Crowne Plaza Bratislava. Chua has more than 30 years of culinary experience and was last executive chef at Grand Park Orchard.

 

Terence Tan

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FRHI Hotels & Resorts has appointed Terence Tan as director of global accounts in Asia-Pacific. Prior to this, Tan held the position of director of sales and marketing at Fairmont Singapore and Swissôtel the Stamford.

Anne Tan

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Anne Tan is now group sales director of Park Hotel Group. She brings with her over 20 years of industry experience, having held global sales positions in other international hotel chains within the region. Her most recent role was vice president of marketing and sales for Meliá Hotels International.

Bennet Chang

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Vive Hospitality has appointed Bennet Chang as general manager of the new Qliq Damansara in Selangor. Bennet has held various senior management positions with major international hotel chains and was most recently general manager at Swiss-Belhotel International Hotels and Resorts.

 

Jon Bourbaud

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Apple Tree Group has named Jon Bourbaud its new area general manager for Laos. Bourbaud last headed Apple Tree Group’s Bagan Lodge in Myanmar and has over 10 years of experience in managing properties across South-east Asia.

 

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