Asia/Singapore Friday, 10th April 2026
Page 103

Smart travel, stronger teams: managing climate disruptions

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Extreme weather is no longer an anomaly, and with rising risks to travelling employees, businesses must proactively "climate-proof" their travel strategies

The devastating January 2025 wildfires in California serve as a stark reminder of the intensifying impact of extreme climate events, which are becoming a global concern.

These fires came on the heels of 2024, the hottest year on record, with global temperatures exceeding 1.5°C above pre-industrial levels. This unprecedented warming has driven flash floods, heatwaves, and storms worldwide, underscoring the urgent need for action.

Extreme weather is no longer an anomaly, and with rising risks to travelling employees, businesses must proactively “climate-proof” their travel strategies

Asia-Pacific has not been spared from these disruptions. Late 2024 brought six tropical cyclones to the Philippines within just two months, forcing mass evacuations and causing significant loss of life. South Korea recorded its heaviest November snowfall in over a century, grounding travel and creating widespread chaos.

As climate change accelerates, organisations across the region are increasingly grappling with their duty of care obligations. Robust travel risk management strategies are essential to protect employees and ensure operational resilience in this unpredictable landscape.

According to International SOS’ Risk Outlook 2025, 49 per cent of organisations expect significant health and operational risks from extreme weather this year. Some analysts have noted that the frequency of such incidents is increasing by 30 per cent annually, business travel plans must be robust enough to withstand these disruptions and adaptable enough to support employee wellbeing during crises.

Extreme weather events can leave employees stranded in unfamiliar locations, facing communication breakdowns, limited medical access, and supply shortages. These conditions can cause anxiety, fatigue, and impaired decision-making. Adaptable travel plans supported by risk monitoring tools and early warning systems help organisations adjust itineraries proactively, avoiding the greater costs of stranded employees and disrupted operations.

These challenges highlight the need for proactive travel risk management. While not all disruptions are predictable, pre-emptive measures reduce vulnerabilities and ensure employee health and safety during travel.

Strategies to climate-proof business travel
Pre-travel risk assessments: A tailored approach is crucial, considering factors like regional climate patterns, healthcare infrastructure, and transport networks. For instance, during typhoon season in South-east Asia, proximity to medical facilities and safe zones is vital. Equipping employees with practical information – such as emergency contacts and nearby shelters – boosts their confidence and ability to respond calmly to unexpected events.

Real-time monitoring and communication: Extreme weather can escalate quickly, but some events, like typhoons in South-east Asia, are more predictable due to advancements in meteorology and predictive modelling. Real-time monitoring systems tracking storms or flash floods enable organisations to adjust travel plans early. Reliable two-way communication channels provide employees with clear instructions, support, and a sense of connection during challenging situations.

Health and security contingency plans: Comprehensive contingency plans should address scenarios like emergency medical assistance, evacuation logistics, and secure accommodation. The Risk Outlook 2025 notes that organisations with integrated health and security protocols respond more effectively to crises. Plans must consider local complexities, such as limited transport or geopolitical factors, and be regularly updated to stay relevant in a changing climate landscape.

Mental health and wellbeing support: Travel disruptions are both logistical and emotional challenges. Employees stranded outside their home countries may face heightened anxiety or isolation, impacting their mental health. Organisations should provide mental health support, such as virtual counselling and post-travel wellness check-ins. Clear information on available resources normalises their use and shows a commitment to employees’ well-being.

Partnering with experts: In high-risk regions, accredited local expertise is vital for managing crises. Partnering with health and security experts like International SOS enables timely medical assistance, secure evacuation plans, and real-time intelligence, even in the most challenging environments. Such partnerships also aid in creating customised travel policies and training, enhancing organisational resilience.

Bridging technology and human oversight
While technological tools enhance risk monitoring and horizon scanning, data alone cannot manage a crisis. Effective travel risk management combines predictive tools with skilled professionals who deliver actionable insights. Experts provide the context technology lacks, ensuring accurate and rapid responses. This synergy is essential – neither data nor expertise works alone.

Crisis response teams are vital for organisational adaptability during emergencies. Regular training and scenario-based planning build their confidence and adaptability, enabling faster and more effective responses when crises arise.

A proactive approach to business travel
Travel disruptions are increasing as climate change reshapes the risk landscape. Extreme weather events are no longer anomalies but persistent challenges for global organisations. To navigate this complexity, businesses must prioritise the safety and well-being of their travelling workforce. Equipping employees with the right tools, information, and support embeds resilience into a robust travel risk management programme.

Safeguarding business travellers demonstrates an organisation’s commitment to sustainability. A proactive approach – integrating risk assessments, real-time monitoring, mental health support, and expert partnerships – protects employees, builds resilience, and enables businesses to achieve strategic goals despite climate-related disruptions.


Bala Selvam is a regional security manager at International SOS

Brisbane’s incentive market surges with record interest from Asia

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Chittick: Brisbane's push into the incentives market has resulted in more wins; photo by Adelaine Ng

Brisbane is reaping the benefits of its sharpened focus on the incentives market, recording significant gains from Asia alongside recent infrastructure developments that align with its tourism ambitions.

The city saw a 180 per cent increase in incentive wins in FY24 compared to the previous year, with Greater China leading market interest. Event value also surged by 113 per cent, with incentives accounting for 23 per cent of all bid wins.

Chittick: Brisbane’s push into the incentives market has resulted in more wins; photo by Adelaine Ng

The momentum shows no signs of slowing, with incentives already representing 16 per cent of overall bid wins this year, pointing to a sustained upward trajectory.

“Brisbane has always been strong in attracting the associations market, but our focus has evolved,” said Lorelle Chittick, general manager of tourism, business and major events at Brisbane Economic Development Agency (BEDA).

“We’ve been hearing more about incentives from clients, and we can trace the catalyst for that back to our hosting of Tourism Australia’s 2017 Dreamtime event (now Australia Next). That was the first real opportunity to bring key buyers into our destination.”

Since then, Brisbane’s hotel landscape has expanded with the introduction of luxury brands such as W, Westin, and Rosewood, alongside the Queen’s Wharf project, which has helped position the city as an attractive destination for high-value incentive groups from Asia.

The city welcomed some of its largest international incentive groups last year, including NuSkin China and Cathay Life Insurance, which brought 1,500 and 2,000 delegates, respectively.

Greater China remains Brisbane’s top source market, with the incentive lead pipeline tripling in FY25 from FY24 following investment in dedicated in-market resources. South-east Asia is also a growing focus, with rising interest from Singapore, Malaysia, and Thailand.

To support this growth, BEDA launched the Incentive Trade Ready Program in November 2024 in collaboration with incentive specialists Clockwise Consulting Australia, mentoring 12 local tourism businesses to tailor their offerings for the sector.

The first participants included Lone Pine Koala Sanctuary, Eat Street Northshore, and the Museum of Brisbane.

“This initiative underpins our commitment to the incentive market, identifying potential gaps in our destination and elevating hero precincts,” Chittick told TTGmice on the sidelines of AIME25.

Brisbane’s air connectivity has also expanded. Since the pandemic, Singapore Airlines now operates four daily flights, while Cathay Pacific and VietJet have also increased capacity.

“We are the closest capital city to Asia on the Eastern Seaboard,” Chittick noted, emphasising Brisbane’s geographical advantage.

Northern International Audio & Visual Show returns to Penang for the third time

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Northern International Audio & Visual Show 2025 press conference

The third edition of the Northern International Audio & Visual Show (NIAVS 2025), organised by Gryphon Production, will take place at Setia SPICE Convention Centre, Penang from April 25-27.

This year’s edition will feature approximately 50 local and international exhibitors showcasing over 125 world-class brands related to high-end audio and visual technology.

Northern International Audio & Visual Show 2025 press conference

Wilson Teoh, director of Gryphon Production, shared: “A highlight this year is the Sound Cabin which is a dedicated space built to provide an ideal listening environment, allowing visitors to truly appreciate the quality and depth of sound.

“Beyond the exhibition, NIAVS 2025 will offer an engaging programme of expert-led talks, hands-on workshops and product demonstrations, thus providing valuable insights into the latest industry trends and advancements. Attendees will have the unique opportunity to explore groundbreaking technologies that push the boundaries of sound and visual entertainment.”

NIAVS 2025 is supported by the Penang Convention & Exhibition Bureau and the state government of Penang.

Its CEO, Ashwin Gunasekeran, shared at a recent press conference held in Selangor: “Our vision is to elevate NIAVS into one of Asia’s premier showcases for audio and visual excellence.

“With the increasing interest from international brands, we aim to expand its reach beyond the region and establish NIAVS as a globally recognised event in the audiovisual industry. The continuous growth of NIAVS will not only bring in more opportunities for exhibitors and attendees but it will also contribute significantly to the development of the exhibition industry in Penang.”

Gold Coast welcomes major pharmacy conference this week

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Gold Coast pictured

Around 6,000 business event delegates will arrive on the Gold Coast this week as the city prepares to welcome the 2025 Australian Pharmacy Professional Conference and Trade Exhibition (APP2025), the largest pharmacy conference in the Southern Hemisphere.

Taking place at the Gold Coast Convention and Exhibition Centre from March 20-22, APP2025 will bring together pharmacy professionals, industry leaders, and exhibitors from across Australia.

Gold Coast pictured

APP2025 conference convenor, Kos Sclavos, said: “… This year’s conference will be one of the most significant in APP history. With the largest gathering of pharmacy students ever attending and following a year of significant impact in our industry, the future of community pharmacy is brighter than ever.”

Returning to the Gold Coast for its third consecutive year, APP2025 comes as the region begins its recovery from Ex-Tropical Cyclone Alfred, the first to impact the city in over 70 years.

Experience Gold Coast executive director of events, Avril Harris, said she is thrilled to see APP2025 go ahead as planned, highlighting the city is getting back to business.

“The Gold Coast remains a safe, vibrant, and welcoming destination, offering hundreds of world-class experiences, and our industry partners are ready to welcome delegates,” Harris said.

This event is supported by Experience Gold Coast and the Queensland Government through Tourism and Events Queensland, which is expected to inject more than A$14.5 million (US$9.2 million) and 25,000 direct visitor nights into the Gold Coast economy.

Queenstown enhances business event planning with new digital resources

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The Queenstown Convention Bureau will offer free advice to support event execution; Queenstown pictured

Destination Queenstown has launched a suite of online tools and resources to facilitate business event planning in the region.

The initiative includes a dedicated business events microsite and a comprehensive guide designed to simplify the organisation of incentive trips, conferences, and retreats.

The Queenstown Convention Bureau will offer free advice to support event execution; Queenstown pictured

The new resources provide event planners with tools such as accommodation capacity charts, suggested itineraries, and up-to-date airline connectivity schedules from New Zealand’s main airports, and direct daily flights from Sydney, Brisbane, Melbourne and Gold Coast.

Other useful resources include a forward outlook of potential accommodation occupancy to guide decisions around when to visit, and local accommodation maps with travel times to ensure a seamless experience on the ground.

These tools aim to showcase Queenstown’s venues, event services, and local suppliers, and to support the creation of immersive experiences for delegates.

Queenstown Convention Bureau’s manager, Sarah McDonald, emphasised that the new online tools, along with access to local experts, will assist event planners, particularly those organising from remote locations. The Queenstown Convention Bureau will offer free advice to support event execution.

Lily Hotels welcomes Michael Wieser back as CEO

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Michael Wieser returns to Lily Hotels as CEO, having previously held the role before the Covid-19 pandemic.

With 35 years of international hospitality experience, he has held leadership positions with some of the world’s most prestigious hotel brands, with a proven track record in operations, guest satisfaction, and strategic growth.

Wieser will oversee the development and expansion of the two resorts in the Lily portfolio: Lily Beach Resort & Spa and Hideaway Beach Resort & Spa.

CBRE strengthens Asia-Pacific hotels and hospitality team

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CBRE is bolstering its hotels and hospitality team in Asia-Pacific with the appointments of Andrew Hunter as senior director, and Mark Hahm as associate director.

Hunter, based in Singapore, will collaborate with CBRE’s global, Asia-Pacific, and local hotels teams to enhance cross-border hotel investment opportunities. He will focus on client engagement to drive deal distribution and provide essential hotel market intelligence to empower clients in their real estate investment strategies.

From left: Andrew Hunter and Mark Hahm

Hahm, based in Seoul, joins CBRE from JLL where he held a senior role managing hotel transactions. He will enhance transaction execution in South Korea, leveraging his experience with hotel owners and investors.

Sydney secures prestigious robotics conference

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Sydney (pictured) can showcase its vibrant ecosystem across the fields of AI, quantum computing, and robotics

Australia’s reputation as a global leader in intelligent robotics research has received a boost with the announcement today that Sydney will host the IEEE/Robotics Society of Japan (RSJ) International Conference on Intelligent Robots and Systems (IROS) in 2028.

This landmark decision marks the first time in the conference’s 30-year history that it will be held in the Southern Hemisphere.

Sydney (pictured) can showcase its vibrant ecosystem across the fields of AI, quantum computing, and robotics

The conference is anticipated to attract between 7,000 and 10,000 international delegates, injecting an estimated A$31 million directly into the local economy. IROS Sydney will take place at the state-of-the-art International Convention Centre Sydney (ICC Sydney) from October 2-6, 2028.

Established in 1988 and held annually, IROS serves as a crucial platform for the international robotics research community to converge and explore the cutting edge of science and technology in intelligent robots and smart machines. The groundbreaking research showcased at these conferences is pivotal in fostering the growth of new industries and laying the groundwork for future innovation.

BESydney’s CEO Lyn Lewis Smith highlighted: “Events such as IROS allow us to build vital global connectivity for our robust local research ecosystem, while simultaneously showcasing Australia’s exceptional capabilities, collaborative spirit, and investment opportunities,” she stated.

Smith further emphasised the strength of New South Wales’ research infrastructure, pointing to advanced facilities such as the University of Technology Sydney (UTS) ARC Research Hub for Human-Robot Teaming for Sustainable and Resilient Construction and Robotics Institute, as well as the University of Sydney’s Australian Centre for Field Robotics and the ARC Australian Robotic Inspection and Asset Management Hub. These institutions have been at the forefront of innovation in critical areas including space robotics, infrastructure maintenance, and sustainable mining applications.

“Initiatives like the Sydney Quantum Academy and Tech Central’s innovation hubs further underpin Sydney’s vibrant ecosystem,” Ms. Lewis Smith added, “creating fertile ground for collaboration across disciplines such as AI, quantum computing, and robotics. These advancements are significantly bolstering NSW’s competitive edge and attracting international conferences and investment that shine a spotlight on its leadership in digital and intelligent technologies.”

IROS is sponsored by the IEEE Robotics and Automation Society, the Robotics Society of Japan, the Society of Instrument and Control Engineers, the New Technology Foundation, and the IEEE Industrial Electronics Society.

The successful bid to bring IROS to Sydney was a collaborative effort spearheaded by BESydney, working in close partnership with leading robotics researchers from across Australia.

Malaysia rises as a hub for Chinese business events and tourism

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Malaysia's business events sector benefits from strong China arrivals; Kuala Lumpur pictured

Malaysia has seen an increase in arrivals from its top medium-haul inbound source market, China, registering nearly 3.3 million visitors in 2024, a growth of 123 per cent compared with Chinese arrivals to Malaysia in 2023.

The visa-free policy of up to 30 days has been extended until December 2026, together with the growing connectivity between Malaysia and China, is expected to further boost these numbers and enhance business and cultural exchange between Malaysia and China.

Malaysia’s business events sector benefits from strong China arrivals; Kuala Lumpur pictured

To attract more international business events, including those from China, the Malaysia Convention & Exhibition Bureau (MyCEB) offers financial and non-financial support through its MyTripleE 2.0 campaign.

A MyCEB spokesperson stated: “The MyTripleE 2.0 campaign plays a key role in attracting major corporate and incentive groups, while also catering to the rise of smaller, high-achiever groups that prioritise quality over quantity.”

Malaysia’s business events infrastructure is also expanding to meet growing demand, such as the Penang Waterfront Convention Centre (PWCC), scheduled to open in 3Q2025.

Ashwin Gunasekeran, CEO of Penang Convention & Exhibition Bureau, shared: “PWCC’s expansive, state-of-the-art facilities will fill a crucial gap in Penang’s current exhibition landscape, establishing the state as a premier destination for large-scale exhibitions.”

PWCC’s key offering includes a 7,000m2 multipurpose hall with multiple configurations and 19 meeting rooms.

Meanwhile, the Malaysia International Trade and Exhibition Centre (MITEC), which is the largest trade and exhibition centre in Malaysia, continues to position itself as a central hub for Belt and Road-related projects, particularly in sectors such as infrastructure, technology, and manufacturing.

Its CEO, Mala Dorasamy, shared: “With our advanced facilities and international standard services, we can successfully host high-profile business events, further promoting Malaysia to Chinese business leaders.”

She highlighted MITEC’s comprehensive support for Chinese event planners: “Through our management company, Qube Integrated Malaysia, MITEC offers pre- and post-event support, local market insights for better market penetration planning, and assistance in connecting with relevant government agencies.”

The MyCEB spokesperson further highlighted how Chinese outbound event organisers are increasingly drawn to destinations that offer a strong tourism appeal, where culture, shopping, gastronomy, and entertainment can be easily integrated into the business event experience.

“Malaysia’s rich multicultural heritage, infused with Chinese influences, enhances its attractiveness, offering a unique balance of familiarity and novelty for Chinese visitors,” the spokesperson said.

Additionally, Malaysia’s eco-friendly landscapes and sustainable venues align with the rising demand for destinations that provide fresh air and natural surroundings, making it an appealing choice for event organisers seeking rejuvenating environments for their delegates.

Sustainability and corporate social responsibility (CSR) programmes are also gaining traction. “Companies are looking for destinations that offer opportunities to engage in community-driven initiatives, environmental conservation efforts, and trade development activities.

“Malaysia’s diverse selection of CSR-friendly programmes – from eco-tourism projects to social enterprise collaborations – meets this growing demand, allowing Chinese delegates to integrate meaningful impact into their business events,” said the MyCEB spokesperson.

Singapore’s Unearthed Productions grows footprint in South-east Asia

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Adam Piperdy speaking at the 8th Hospitality Indonesia Conference at Le Meridien Jakarta in February; photo by Hospitality Asia Media

Singapore-based events management company Unearthed Productions recently expanded its portfolio and operations to four South-east Asian countries – Malaysia, Thailand, Vietnam, and Indonesia.

As to why South-east Asia, Adam Piperdy, CEO of Unearthed Productions, shared with TTGmice: “These countries represent vibrant and rapidly growing MICE markets in the region. There’s significant demand for high-quality event management services, and we noticed that our clients are increasingly looking for multi-city MICE experiences; 15 per cent of our clients have relocated their events from Singapore to around the region.”

Adam Piperdy speaking at the 8th Hospitality Indonesia Conference at Le Meridien Jakarta in February; photo by Hospitality Asia Media

For example, Tech in Asia Conference has moved to Jakarta, while gamescom asia will hold its 2025 edition in Bangkok via a tie-up with Thailand Game Show.

In addition, Unearthed Productions’ group-level agreement with agreement with a large hotel management company “significantly influenced” the company’s decision.

“These countries are key hubs for new properties, and expanding into these locations allows us to seamlessly serve their hotels and clients, providing consistent and top-tier service across the region,” he added.

To deliver high-quality business events in these four countries, Piperdy is currently scaling human resources.

“We now have a team in each country, with several more hires to boost our local capabilities. We have also launched a global Unearthed Productions SOP to ensure that each team is able to deliver the same high level of quality no matter which country the team is based in. This SOP covers a comprehensive list of topics, including but not limited to safety, communication standards and even dress code,” he explained.

Piperdy noted that the four countries’ business events scene also varies.

“Vietnam and Indonesia show promising growth and potential but are underserved, while Malaysia and Thailand already have strong MICE ecosystems. In the (latter) markets, we want to focus on enhancing the guest or attendee experience. We will look at augmenting the latest event technology with AI and ask ourselves how we can improve technical production – while championing event sustainability,” he said.

To support event planners in adopting sustainability ideas and initiatives, Unearthed Products has launched a GreenUP checklist, which is part of the company’s brand-new GreenUP certification programme.

Piperdy elaborated: “Our clients may enrol (in this programme) to understand the real-world impact of their sustainability efforts and get those efforts recognised. By being GreenUP-certified, they will also be eligible for a range of incentives, including complimentary carbon credits to offset their events’ carbon footprint.”

According to Piperdy, Unearthed Productions is also one of the first companies to harness solar energy to power up different parts of event venues, including additional lighting fixtures and digital displays, through EcoLIVEPower.

When asked what the plan was for the next five years, Piperdy shared that the company will focus on three pillars – innovation, partnerships with key stakeholders in the region, and event sustainability – with the aim of driving more business events to South-east Asia.

“We aim to be recognised as the go-to agency for organisations that prioritise both exceptional events and environmental responsibility,” he concluded.

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