Asia/Singapore Friday, 10th April 2026
Page 109

Lanson Place Causeway Bay

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Exterior

Rooms
My generously-sized 44m2 Studio Guest Room at Lanson Place Causeway Bay was a testament to the hotel’s recent, extensive renovation.

While the hotel first opened in 2005, it closed in November 2022 and underwent a complete transformation, emerging with a stylish new look by renowned French interior designer Pierre-Yves Rochon. My room featured a fresh colour palette of pale yellow, while other rooms in the hotel offer the same updated design in pastel blue and celadon green, reflecting the modern design aesthetic found in Rochon’s other notable projects, such as the Waldorf Astoria Beverly Hills and The Peninsula Shanghai.

Tastefully furnished, my room boasted a plush queen-size bed, a large closet, and a comfortable living area complete with a two-seater couch and two TVs – one for the bedroom and another for the living space. This living area also conveniently housed the Nespresso machine and fridge. Floor-to-ceiling windows framed the skyscrapers outside. Meanwhile, the chic, marble-clad bathroom was a haven of luxury, featuring Dyson hairdryers and Codage bath amenities.

I admired the housekeeping team’s meticulous attention to detail. My clothes were impeccably folded, loose cables were neatly coiled, and thoughtful touches, like a calming lavender spray, were left bedside to ensure a good night’s sleep. A pillow menu is also available, should the four provided not live up to standards.

I also enjoyed the delightful welcome treat – a pair of bite-sized pineapple buns, each cradling a cold slab of butter and sweet pineapple jam.

MICE facilities
The hotel offers two on-site meeting rooms, designed with warm tones and curved lines, complemented by designer furniture, and lighting.

Additionally, about a third of Lanson Place Causeway Bay’s accommodations are designed with longer-stay corporate guests in mind, requiring a minimum two-week stay. These larger rooms offer the added convenience of a modest kitchenette.

Other facilities
There is a gym, and a chic yoga room (complimentary classes are available), both of which are located on the fifth floor. Another thoughtful amenity, and one rarely seen in luxury properties, is the guest laundry room equipped with several washers and dryers – a feature I personally appreciate and wish were more commonplace.

Salon Lanson, the hotel’s sole restaurant and bar, commands the entire first floor. The restaurant encompasses a stylish bar and dining area, and extends to a small outdoor balcony.  While breakfast is a guest-only affair, Salon Lanson also caters to lunch and dinner crowds.

Breakfast at Salon Lanson is a semi-buffet with the added option of an à la carte dish. While tempting choices like eggs Benedict and croffles were available, I could not resist the wonton noodle soup – I am in Hong Kong after all. The seemingly simple bowl held a delightful surprise: a rich, double-boiled broth, delightfully chewy thin yellow noodles, and two plump, succulent prawn dumplings.

Hotel guests can also enjoy Cocktail Hour every evening; the menu rotates daily. Three tipples – inspired by Hong Kong’s neighbourhoods – are featured every day, each with a story displayed on a beautifully-illustrated postcard.

Service
The service was impeccable from start to finish. I was impressed by the seamless check-in, where the staff not only clearly explained the Wi-Fi password but also offered helpful suggestions for finding the city’s best roasted goose.

Verdict
For me, Lanson Place Causeway Bay was a true escape. Stepping inside felt like shedding the city’s hustle and bustle, and entering a world of refined tranquillity. I would love to stay again when I am next back in Hong Kong.

Number of rooms
188 rooms, including six penthouses

Contact details
lansonplace.com/causewaybay/

The ripple effect

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Miyajima’s five-storey pagoda; Miyajima is a small island in Hiroshima Bay; photo by Rachel AJ Lee

With the spotlight on Osaka Expo 2025, cities to Osaka’s west – like Hiroshima and Kobe – are also out in full force promoting themselves as suitable incentive and conference destinations to the Asia-Pacific market.

Samuel Peter, general manager, Hilton Hiroshima, told TTGmice: “The upcoming Osaka Expo 2025 is an incredible opportunity to grow our business events portfolio. The goal is to promote Hiroshima as an ideal location for post-Expo corporate meetings, incentive trips, and cultural excursions, leveraging the Expo’s international platform to showcase Hiroshima’s unique offerings.”

Miyajima’s five-storey pagoda; Miyajima is a small island in Hiroshima Bay; photo by Rachel AJ Lee

Hilton Hiroshima’s business to leisure ration at the moment is 30 per cent business events, and 70 per cent leisure. However, “much of our MICE business is domestic”.

As such, Peter pointed out that the property is working on strengthening its visibility across the Asia-Pacific region, with a particular emphasis on key markets such as South Korea and China.

“With direct flights introduced in 2024 from these two destinations, we’re well-positioned to attract more regional visitors. These markets, along with Singapore, not only have strong ties to Japan, but also show a growing interest in Hiroshima as a tourism destination,” he explained.

Similarly at Grand Prince Hiroshima, the property’s general manager, Hirase Haruo, wants to attract more groups from the Asia-Pacific region, even as the property already welcomes a sizeable number of domestic business events.

He shared: “As a hotel with experience in hosting international conferences including the G7 summit, we are receiving more MICE enquiries than ever before, but there is still a long way to go.”

Haruo is hopeful that airlines in the region will launch or relaunch international direct flights to Hiroshima, but in the meantime, the hotel will encourage those interested in the destination to use the Shinkansen.

To further boost international awareness among corporates, Hilton Hiroshima and Grand Prince Hiroshima have outlined plans to participate in international trade shows, as well as conduct individual sales calls to key markets, and work closely with DMCs.

Takeomi Murakami, supervisor, MICE Promotion Department, Hiroshima Convention & Visitors Bureau (CVB), agreed with Haruo, stating that Osaka is only two hours away by Shinkansen. Still, the CVB is actively trying to get airlines to reinstate more direct flights from cities around Asia-Pacific.

“We used to have a number of direct flights, from places like Bangkok and Singapore. These have not returned, but Hong Kong will be back this year. We also have a new connection to Vietnam, as well as direct flights to China and South Korea. Visitors can also access Hiroshima from Fukuoka Airport,” he elaborated.

For 2025, Murakami shared that the CVB’s target are international incentive groups from Singapore, Malaysia, and Thailand, with the destination already popular among corporates from South Korea and Taiwan, as well as international conventions or conferences of 300 to 500.

Hiroshima, the largest city in the Chugoku region, is no stranger to hosting medium-size international conferences and conventions, with around 10 such business events held annually.

In 2024, the International Conference Center Hiroshima welcomed major conventions such as the 30th International Conference on Health Promoting Hospitals and Health Services (950 pax), IEEE Asian Solid-State Circuits Conference 2024 (350 pax), and the 24th International Conference on Photochemical Conversion and Storage of Solar Energy (600 pax).

For incentive groups of 50 or more international participants that stay a night in Hiroshima, Hiroshima CVB will prepare welcome gifts, as well as subsidies up to a maximum of 300,000 yen (US$1,919). Murakami added that Sake barrel opening ceremonies, and kagura, a traditional Japanese dance, can also be arranged.

Nearer to Osaka, theatrical attraction, átoa, is a new aquarium and art facility in Kobe, that offers eight different zones for corporate events.

The átoa attraction in Kobe combines aquarium and art; photo by Rachel AJ Lee

Masaki Takei, project manager of the business planning department, Aquament Co., parent company of átoa, opined that such “an attractive facility is in demand in the international market, but it is not realistic” for the attraction to approach overseas markets on its own. As such, the attraction works closely with Japan National Tourism Organization, Hyogo Tourism Headquarters, and Kobe Tourism Bureau.

On how átoa is leveraging Osaka Expo 2025 to grow its corporate events business, Takei shared that the company has “registered with the Expo Cooperative Business Program” and is ready to accept visitors.

“Kobe is very close to Osaka, only 30 minutes by train, and can be visited on a day trip. However, compared to Osaka and Kyoto, I feel that the city is not (on the radar for many), and I would like to promote the attractiveness of Kobe and encourage visitors to visit the city and átoa,” he pointed out.

Moreover, with the 10,000-seater Glion Arena slated to open in the spring of 2025, the city would definitely warrant more attention, Takei said.

Aside from the arena, Kazuya Sugano, general manager of Kobe Meriken Park Oriental Hotel, is optimistic the business events industry in western Japan will continue to grow, buoyed by the integrated resort that will open in Osaka in 2029.

However, Sugano opined that the hotel industry needs to invest in training staff with specialised business events skills to address the current talent shortage.

Tarek Beheiry moves to helm INNSiDE by Meliá Bangkok Sukhumvit

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Tarek Beheiry has been appointed to the role of general manager of INNSiDE by Meliá Bangkok Sukhumvit.

The new role is his first with Meliá Hotels International. He joins the team after working as the regional general manager of Ennismore New Zealand and general manager at SO/Auckland. Before that, he was the general manager at Mondrian Seoul Itaewon.

The seasoned hospitality professional with more than two decades’ industry experience also worked as a general manager at both W Koh Samui and Hotel G Singapore.

The Westin Resort Nusa Dua, Bali welcomes new hotel manager

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The Westin Resort Nusa Dua, Bali has appointed Marco Di Pasquale as its new hotel manager.

With over 25 years of experience in the global hospitality industry, Di Pasquale career took off under the mentorship of Michelin-star chefs such as Giorgio Locatelli, Alain Ducasse, and Gordon Ramsay, where he played a pivotal role in launching and managing some of the world’s most distinguished hotel dining experiences, including Hassler Hotel Rome, St. Regis Abu Dhabi, Conrad Seoul, and Conrad Manila.

Most recently, Pasquale was the director of operations at Conrad Manila.

Business travel spending and trips expected to increase in 2025: GBTA

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Results highlight growth in travel volume and spend; AI awareness, sustainability adoption and workforce shifts also among key findings

Professionals in the business travel industry look forward to an engaged and productive year, according to the first Business Travel Outlook Poll of 2025 by the Global Business Travel Association (GBTA).

While shifting economic conditions, geopolitical concerns and technology-driven changes continue to be areas of uncertainty, the poll results show an overall positive industry trajectory with almost half (48%) of travel buyers expecting their companies to take more business trips in 2025, and nearly 20% more (57%) anticipating increased travel spending this year.

Results highlight growth in travel volume and spend; AI awareness, sustainability adoption and workforce shifts also among key findings

Other findings around NDC, technology and AI integration, corporate sustainability commitments, workforce and hiring challenges, and developments in workplace expectations point to an innovative and inclusive industry that continues to advance and adapt.

“As business travel continues to evolve, travel professionals must navigate a landscape shaped by technology transformation, geopolitical factors and sustainability imperatives,” said Suzanne Neufang, CEO, GBTA. “The year’s first poll underscores an optimistic yet measured approach as companies balance growth with strategic investments in innovation, workforce needs and sustainability efforts.”

Now in its 36th edition, the poll reflects responses from almost 800 business travel professionals worldwide, offering significant insights into the trends, challenges and future expectations for global business travel.

Here are some of the key findings:

Looking back: business travel gains momentum as a whole
The year 2024 was a good year for business travel, with seven in 10 (71%) travel buyers reporting an increase in their company’s business travel bookings compared to 2023. This result is even better than the earlier projections reported in GBTA’s January 2024 Outlook Poll, when nearly three in five (60%) travel buyers expected more business travel in the upcoming year.

Business travel spending was also higher in 2024 than anticipated, with nearly four in five buyers (77%) indicating their company’s spend increased last year. Comparatively, two-thirds (67%) of buyers anticipated an increase when asked at the start of 2024.

Regional differences
North America (NORAM) led the way with growth in 2024 with four in five (81%) travel buyers there reporting their business travel spend increased last year.

Asia-Pacific (APAC) led global business travel spend growth last year, with more than three in four (78%) buyers from that region reporting a higher volume of trips compared to 2023 – including 30% who saw a significant increase.

2025 business travel predictions
Regionally, anticipated business travel spending varies, but is positive overall with 48% predicting more volume and 57% more spend in 2025 vs. 2024. APAC travel buyers reflect the most optimism with 63% indicating they are planning to spend “more” or “a lot more” in 2025, followed by NORAM travel buyers at 57%.

European buyers are somewhat more cautious when it comes to both anticipated travel volume and spend. One-third (37%) of European buyers expect increased trip volume – the lowest of any region – while fully half (50%) anticipate “more” or “a lot more” spending. On the cautious side, nearly one in five (19%) foresee a decline in their company’s business travel volume in 2025.

Half of the buyers from NORAM (50%) are optimistic about their company’s business travel volume and say their company is planning “more” or “a lot more” trips this year.

Travel buyers expect sales and account management trips will account for more than one-quarter (27%) of their company’s travel spend on average. Other anticipated key types of travel include internal company meetings (21%), conferences and tradeshows (14%) and service trips (13%).

Key industry trends & challenges for 2025
Even with expected growth in business travel this year, poll results indicate companies remain cost-conscious and selective when making business travel decisions. Additionally, the industry continues to prioritise technology and AI integration, while sustainability and workforce-related efforts are shaping corporate travel policies. And although hybrid work remains the dominant travel industry workplace model, in particular for buyer companies, more companies will enforce stricter return-to-office policies in 2025.

Specifically:

For travel programmes, AI adoption remains slow with only 34% of buyers saying their program plans to incorporate AI in significant ways this year.

Nearly one-third (30%) of buyers are reevaluating or changing their TMC in 2025, with four in 10 (39%) citing dissatisfaction with TMC technology and 37% citing service quality concerns as key reasons. Additionally, 20% mention their TMC’s difficulty with NDC bookings as a reason they are considering a change.

​​​​​​​One-third (33%) of buyers expect increased investment in planet-focused sustainable travel practices, with APAC (55%) and Europe (46%) leading these efforts. Meanwhile, 29% of companies plan to increase support for people-focused initiatives, though 25% of buyers are unaware of their company’s people-focused initiatives.

The buyer-side of the business travel industry’s hiring landscape remains competitive with just 16% of travel buyers planning to add staff within their travel programmes in 2025. ​​​​​​​

On the other hand, travel supplier, TMC and tech companies are hiring, with four in 10 (41%) supplier and TMC respondents planning to add staff this year. However, NORAM lags, with one-third (35%) of supplier/TMC respondents expecting their company to add staff this year, compared to almost half (45%) of European suppliers and TMCs.

Respondents from all regions say key barriers facing the entire industry in finding qualified candidates in 2024 included unattractive salaries (54%), inadequate budgets for new roles (40%) and a growing demand for remote work (42%), which is a direct contrast with efforts by some corporations to limit remote positions. Notably, nearly half (47%) of supplier/TMC respondents cite remote work preferences as a key barrier, indicating a widening gap between workforce expectations and employer policies (see below).

Remote work policies continue to evolve. Even though half (51%) of GBTA stakeholders say their companies have not changed their policies from 2024, one-third (32%) report their companies have made work from home (WFH) policies stricter by requiring employees to be in the office more often. Supplier/TMC respondents (34%) are about equally likely as buyers (31%) to say their company implemented stricter WFH policies over the past year. However, suppliers and TMCs had stricter policies to begin with, as shown in last January’s GBTA Business Travel Outlook Poll.

Hybrid work schedules are most prevalent in Europe, where more than three-quarters (77%) of business travel professionals report their company has a hybrid work policy for 2025, followed by APAC (62%), LATAM (58%) and NORAM (51%).

The Star Brisbane sees strong first year for events

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Aerial view of The Star Brisbane

The Queen’s Wharf precinct in Brisbane has been attracting a growing calendar of events since its official opening in 4Q2024, with over 150 already confirmed for this year at The Star Brisbane’s Event Centre.

Daniel Finch, CEO of The Star Brisbane, told TTGmice that the 2,000m2 ballroom – which can be split into five separate rooms ­– has hosted diverse events ranging from product launches to tradeshows since its opening.

Aerial view of The Star Brisbane

“We are also seeing conference organisers take advantage of the wider precinct to elevate delegates’ experience, whether it’s winding down with cocktails and live music at LiveWire, or providing the ultimate Brisbane welcome with sunset drinks at Sky Deck – 100 metres above the river,” he said.

Over the past year, visitors spent a record A$10.7 billion (US$6.7 billion) in Brisbane, with more than 50 million nights spent in the city.

“The city’s visitor numbers are growing faster than both Australia and Queensland overall, and we’ve seen record numbers from international markets like Canada, the US, Indonesia, South Korea and New Zealand,” Finch shared.

This is attributed to the strong comeback of direct flights from these major markets.

He elaborated: “One of the biggest wins has been the launch of new direct flights from Seoul, leading to a massive 44 per cent jump in South Korean visitors.

“American Airlines’ new non-stop service from Dallas-Fort Worth to Brisbane – a fantastic partnership with Qantas – has also taken off. Given that Dallas-Fort Worth is American Airlines’ largest hub with connections to over 200 destinations across the US, it’s no surprise this route has contributed to record visitors from North America.”

Moving forward, securing more direct international routes will be a key focus for Brisbane Airport and industry stakeholders, as the 2032 Olympic and Paralympic Games looms closer.

“As Brisbane gears up for the 2032 Olympics, every new direct route is a win – not just for tourism, but for small business, events and continued investment across Queensland,” said Finch.

A surge in visitors from Melbourne and Sydney is driving a boom in domestic tourism, contributing to a 20 per cent year-on-year rise in domestic business travel over the past year.

“In the past, corporate travellers would typically head coastal for a post-conference holiday, but business travellers are now staying longer in Brisbane to experience all that the city has to offer,” noted Finch.

When asked about the partnership with the Brisbane Convention & Exhibition Centre, Finch said that they are seeing “fantastic momentum.”

“Brisbane is taking a city-wide approach to attracting major international conferences, and our partnership with BCEC is a key part of that strategy. These large-scale events are years in the making, and the work we’re doing now will see Brisbane reap the benefits well into the future,” he elaborated.

Other city-wide infrastructure that has improved accessibility include the opening of the Brisbane Metro, new pedestrian and cycling bridges, such as the Neville Bonner and Kangaroo Point Green Bridges, and upgrades at the Brisbane Airport.

UFI’s NGL Grant Programme now accepting applications

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The NGL Grant is about creating space for emerging leaders to experiment and drive change

UFI, the Global Association of the Exhibition Industry, has opened applications for its Next Generation Leadership (NGL) Grant programme.

Now in its ninth year, the programme seeks to identify and nurture emerging talent within the exhibition industry, offering a platform for innovation and change.

The NGL Grant is about creating space for emerging leaders to experiment and drive change

Supported by industry giants Clarion, dmg events, Informa Markets, and RX, the NGL Grant challenges applicants to tackle critical issues facing the sector. The 2025 mission focuses on exploring innovative and unconventional formats to inspire the next evolution of event models.

Up to five winners will be selected by an international jury chaired by UFI president Hugh Jones (CEO of RX) on April 17. Applicants must have worked full-time in the exhibition industry for no more than 10 years.

The seven-month programme will allow participants to contribute while maintaining their current roles. Winners will collaborate on the 2025 mission, receive support from the UFI team and NGL alumni network, and benefit from mentorship.

The programme kicks off at the UFI European Events Week in Thessaloniki, Greece, from June 3-7, 2025. It culminates in a special session at the 92nd UFI Global Congress in Hong Kong from November 19-22, 2025, where the winners will present their findings to industry leaders.

Applications are open until April 3, 2025, with grant winners announced in late April 2025.

BestCities Forum leaves positive legacy in Dublin

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BestCities Global Forum 2025

Despite facing the challenges of Storm Éowyn, the BestCities Global Forum concluded its annual meeting industry event in Dublin with resounding success, raising US$5,000 for the Solas Project, a local children’s charity.

Held from January 24-26, 2025, in partnership with the Dublin Convention Bureau, the forum welcomed international association representatives, trade media, industry thought leaders, and representatives from 13 BestCities destinations.

BestCities Global Forum 2025

The event, capitalising on Dublin’s status as the European Capital of Smart Tourism, focused on how technological innovation can build more resilient, connected, and compassionate communities. A key highlight was the first-time use of Snapsight, an AI tool that captured event content in real-time, providing actionable insights. Summaries, key takeaways, transcriptions, and idea clouds from each session are available online.

Attendees experienced the best of Irish culture, history, and music, visiting iconic venues such as the Dublin Royal Convention Centre, The Convention Centre Dublin, Trinity College, EPIC The Irish Emigration Museum, Croke Park, and the Guinness Storehouse.

BestCities also partnered with Trees4Events to offset 74 tonnes of carbon emissions generated by the forum, planting 450 trees in Mozambique and contributing to a UN carbon offset renewable energy programme in China.

The forum’s “Engage for Good” programme, which encourages attendee participation in charitable activities, raised US$2,500 for the Solas Project, an organisation empowering at-risk children and youth in Ireland. The Dublin Convention Bureau matched this amount, bringing the total donation to US$5,000.

The next BestCities Global Forum will be held in Guadalajara, Mexico, from February 5-8, 2026.

Indonesian hotels in pain as reduced government budget shaves off official meetings and travel

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Budget cuts by the Indonesian government leading to widespread cancellation of official meetings and travel have left hotels across the country – particularly those outside of Java Island – grappling with significant revenue loss.

Data from the Indonesia Hotel and Restaurant Association (IHRA) showed that budget cuts could result in losses of nearly 25 trillion rupiah (US$1.5 billion) for the national accommodation and hotel industry. This includes 16.5 trillion rupiah from room occupancy and 8.2 trillion rupiah from meetings and events.

Hotels across Indonesia are losing revenue as government budget cuts impact official meetings and travel

Hariyadi Sukamdani, chairman of IHRA, stated that hotels outside Java have been significantly impacted, as many rely on government contracts for up to 70 per cent of their revenue.

Anggiat Sinaga, chairman of the IHRA South Sulawesi chapter, shared that since January 2025, average occupancy had dropped to between 15 and 20 per cent – the lowest seen since the Covic travel disruption.

Anggiat noted that hotels in Makassar were hit hard by reduced spending power since 3Q2024.

“We were still holding on with about 60 per cent occupancy, thanks to government business. But once the new policy took effect in January, occupancy immediately dropped to 30 per cent and is continuing to fall, reaching just 15 per cent now,” he said.

IHRA chapters in Lampung and West Sumatra are suffering similar effects, with bookings slipping away since November 2024. Some hotels have lost up to 60 per cent of their occupancy by January 2025.

Hoteliers in Yogyakarta are reporting a 40 per cent decline in projected income for 2025.

Deddy Pranowo Eryono, chairman of IHRA Yogyakarta, said: “The (leisure) business has yet to recover from Covid-19, and (hotels are) only full during the peak season from May to June. The rest of the year, we’re relying on government business. Without that, the average occupancy is a maximum of 50 per cent.”

While acknowledging that national finances are not in the best shape, Dodi Ahmad Sofiandi, chairman of IHRA West Java, urged the government to revise its efficiency policy as soon as possible.

“If cuts are unavoidable, please don’t take everything at once. We need some breathing room – focus the cuts on certain events and, if possible, apply them only until the end of the year,” he beseeched.

“Right now, we don’t have the budget to promote inbound tourism, and with government (events) being cut off, we’re left without any support,” Dodi added.

He warned that if occupancy continued to fall below 50 per cent, hoteliers in West Java would only be able to survive until April 2025.

“There will definitely be adjustments to operational costs, including reducing daily workers and cutting working hours for permanent staff,” Dodi noted.

The situation in South Sulawesi, a destination that depends heavily on government activities, is dire.

“We’ve been bleeding for over three months now, with nearly 20 per cent of staff across South Sulawesi already let go. Those still working will inevitably face salary cuts. Right now, we’re just fighting to keep the hotels open and avoid a second ‘pandemic’ for the industry,” shared Anggiat.

Saudia expands network for 2025

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Saudia, the national flag carrier of Saudi Arabia, has added 11 new destinations for 2025 to meet growing travel demand, fuelled by a 16 per cent increase in international guest numbers in 2024.

Saudia now flies to Bali, Indonesia as it continues to expand its global network

The additions to Saudia’s network include Vienna (Austria), Venice (Italy), Larnaca (Cyprus), Athens and Heraklion (Greece), Nice (France), Malaga (Spain), Bali (Indonesia), Antalya (Turkey), El Alamein (Egypt), and Salalah (Oman), joining Saudia’s existing network of over 100 destinations across four continents.

Ibrahim Al-Omar, director general of Saudia Group, said: “Following last year’s operational success, we’ve implemented a strategic plan for 2025 to ensure continued excellence and meet rising international travel demand. Our destination selection is based on comprehensive feasibility studies and guest preferences. We are committed to providing our international guests with exceptional travel experiences that combine comfort, efficiency, and authentic Saudi hospitality.”

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