Asia/Singapore Thursday, 9th April 2026
Page 121

Ecopia strengthens regional presence with Singapore expansion

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Snowie Tan (front row, seventh from left) and staff from the new Singapore office

Kuala Lumpur-based Ecopia, an event management agency, has achieved a major milestone in its regional expansion by opening a full-fledged office in Singapore in December 2024.

This strategic move underscores the company’s commitment to delivering high-quality event solutions to its growing client base in Singapore, while solidifying its position in the competitive South-east Asian market.

Snowie Tan (front row, seventh from left) and staff from the new Singapore office

Snowie Tan, group managing director for Malaysia and Singapore, explained the decision to establish a full-scale presence in Singapore was driven by a steady rise in the agency’s year-on-year clientele over the past three years.

“Our goal is to provide the same level of dedication and commitment to our Singapore-based clients as we have consistently delivered from our Malaysia office, which has been offering total event solutions since 2003,” Tan said.

She added: “Unlike many event management agencies, we manage most aspects of our services in-house, supported by our nine specialised subsidiaries across various facets of event management. This gives us greater control over quality, ensuring a seamless experience for our clients without over-relying on third-party vendors.”

The new Singapore office offers a comprehensive suite of event management solutions tailored for corporate clients. These include engagement events with key opinion leaders and social media influencers, product launches, incentive trips, annual kick-off meetings, conferences, teambuilding programmes, stage and presentation management, sales and dealer conventions, as well as gala dinners with creative themes.

According to Tan, the Woodlands area was chosen for the Singapore office to optimise operational efficiency, as “many of our logistics and support vehicles arrive from Malaysia”.

“This set-up reduces transit times and ensures smoother coordination, enabling us to deliver timely and reliable services,” she explained.

Following the successful Singapore office opening, Ecopia is now gearing up to establish a similar full-fledged office in Bangkok by end-2025.

Tan said: “Malaysia, Singapore, and Thailand are pivotal markets for business events in South-east Asia. It makes perfect business sense to grow organically and establish a presence in all three markets. This enables us to better serve our existing clientele, which includes Fortune 500 multinational corporations with extensive operations across the Asia-Pacific.”

Hong Kong welcomes global finance leaders to 18th Asian Financial Forum

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Representatives from around the globe attend the Asian Financial Forum

The 18th Asian Financial Forum (AFF) concluded yesterday, bringing together approximately 3,600 policymakers, business leaders, investors, and scholars from around the world.

Held under the theme Powering the Next Growth Engine, the two-day event provided a platform for high-level discussions, deal-making, and networking opportunities.

Representatives from around the globe attend the Asian Financial Forum

The AFF featured insights from over 130 distinguished speakers, offering perspectives on the latest developments in global financial markets and investment opportunities.

In his opening remarks, Hong Kong’s chief executive John Lee emphasised the city’s status as a leading international financial centre.

Governor of the People’s Bank of China (PBOC), Pan Gongsheng, reiterated Hong Kong’s pivotal role as an international financial centre, emphasising the strong support of the Central Government and the leadership of the HKSAR Government.

During the first keynote luncheon, Hong Kong’s financial secretary Paul Chan underlined the city’s competitive edge, including a full range of funding options catering to the diverse needs of governments and enterprises at different development stages. He also highlighted innovative financial strategies such as securitisation of infrastructure loans and catastrophe bonds.

Justin Yifu Lin, former chief economist and senior vice president of the World Bank, delivered the main Keynote Luncheon speech, offering valuable insights on the shifting global economic landscape, its impact on the international markets, and China’s evolving role in the world.

A key highlight of this year’s Forum was the launch of the inaugural Gulf Cooperation Council (GCC) Chapter, marking a significant milestone in financial services collaboration between Hong Kong and the GCC countries.

During the debut GCC Chapter, Hong Kong’s secretary for financial services and the treasury, Christopher Hui, identified green finance, securities markets, Islamic finance, and asset and wealth management as areas with enormous potential for bilateral cooperation. Additionally, secretary general of the Cooperation Council for the Arab States of the Gulf, Jasem Mohamed Albudaiwi, stressed the GCC’s aspiration to enhance dialogue and cooperation to achieve mutual prosperity.

Aotearoa New Zealand brings largest-ever contingent to AIME 2025

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Attendees at the event can expect a taste of New Zealand hospitality; the New Zealand stand from AIME 2024 pictured

Aotearoa New Zealand will have a significant presence at the upcoming Asia-Pacific Incentives and Meetings Event (AIME) 2025 in Melbourne, boasting its largest-ever contingent of 36 business events organisations and operators.

Auckland’s New Zealand International Convention Centre (NZICC) will serve up a taste of the highly anticipated new venue at the hosted buyers’ lunch on Day 1, with a special New Zealand menu curated by NZICC executive chef Rob Cullen.

Attendees at the event can expect a taste of New Zealand hospitality; the New Zealand stand from AIME 2024 pictured

For the first time ever, AIME will feature a little piece of Middle-earth with a full-scale Hobbit Hole exhibit from the Hobbiton Movie Set. Complete with real grass and gardens, the exhibit will also showcase the intricate craftsmanship that went into creating the new Bagshot Row interior Hobbit Holes.

Venue and accommodation representatives from Auckland, Wellington, Christchurch, Hamilton & Waikato, Rotorua, Marlborough, and Queenstown will join Tourism New Zealand. Flagship airline Air New Zealand and industry association BEIA (Business Events Industry Aotearoa) will also be present, along with industry partners from adventure and cultural experience providers.

Tourism New Zealand is also sponsoring a session titled ‘Change the World Through Tourism’ in this year’s AIME Knowledge Program. The session will feature Nadine ToeToe, director of Kohutapu Lodge & Tribal Tours, who will explore how indigenous tourism can be a force for positive change in the tourism industry.

AIME will be held from February 10-12, 2025, at the Melbourne Convention and Exhibition Centre.

The Traveller DMC earns GSTC certification

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The Traveller DMC pledges commitment to sustainable tourism in Singapore

Singapore-based The Traveller DMC has been awarded the GSTC (Global Sustainable Tourism Council) certification, signifying the company’s dedication to promoting responsible tourism practices within Singapore.

The GSTC certification, granted by Control Union Certifications, verifies that The Traveller DMC adheres to the stringent GSTC Tour Operator criteria. These standards ensure businesses operate with a focus on environmental well-being, cultural preservation, and fair economic practices.

The Traveller DMC pledges commitment to sustainable tourism in Singapore

The company has launched several initiatives to further solidify its commitment to sustainability. These include sustainable walking tours, prioritising hybrid vehicles, and implementing a CO2 tracking system to measure and analyse operational emissions

Moreover, the GSTC certification aligns with The Traveller DMC’s recently established three-year sustainability plan (2025-2028), which focuses on energy efficiency, waste reduction, and supporting local communities. Key initiatives include transitioning to LED lighting; promoting recycling and digital tools; collaborating with social enterprises; and contributing to impactful projects like the Garden City Fund and Sultan Mosque in Kampong Gelam.

Ryan Low, co-founder of The Traveller DMC, shared: “Achieving GSTC certification is a proud moment for us. It validates the hard work we’ve put into integrating sustainability into our operations. But more importantly, it’s a starting point. We’re committed to championing sustainable tourism practices that not only reduce our environmental impact, but also create meaningful experiences for travellers and support local communities.”

Ayana Bali

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Ocean Beach Pool

Rooms
I stayed in a spacious 65m2 Ocean View room at the 197-room Ayana Segara. What struck me first were the Balinese wood carvings and traditional aesthetics that were beautifully incorporated throughout the space. Many furnishings were handcrafted by local artisans, but the sleek cabinet housing the fridge and complimentary Ayana-branded coffee and tea from local suppliers was a standout. The room also comfortably accommodated a sofa, coffee table, and a round writing table.

Perched atop a hill, the balcony offered a daybed with sweeping views of the glittering Indian Ocean. On bright sunny days, a distant mountain could also be seen.

A thoughtful touch was the sideways placement of an international plug near the bed, accommodating bulky chargers from MacBooks. Two USB-A chargers were also provided.

Bath amenities were from the local brand Sensatia Botanicals. I particularly appreciated the Japanese bidets in the toilets, a detail I heard was a nod to the owner’s Japanese wife. The rectangular, marble-clad bathroom also featured dual vanity sinks, a shower and a bathtub.

MICE facilities
There are 15 indoor and outdoor event spaces spread across the entire resort. The largest indoor space is the 846m2 Ayana Ballroom, which can hold up to 1,000 people for a reception or 390 banquet-style.

Of particular note is Sky, a 7,500m2 outdoor venue on the western end of the resort boasting spectacular ocean views, as well as a cantilevered deck extending 3.5 metres out from the cliff. Champa Garden is also worth a mention, where the 20,000m2 outdoor space complete with a permanent centre stage surrounded by frangipani trees would work for themed gala dinners or even international conferences.

In 2024, Ayana Resort also unveiled several new facilities that can also be utilised for smaller corporate events – the Saka Museum; After Rock night lounge; and Tevanna Garden, an outdoor venue suitable for teambuilding activities.

Plans are currently underway to develop more function spaces in the coming years.

Other facilities
The property boasts the Ayana Spa, which offers 53 treatment rooms including one of the world’s largest hydrotherapy seawater pools. Speaking of pools, there are a whopping 14 freshwater swimming pools including a children’s pool and the saltwater infinity Ocean Beach Pool at the cliff’s base. All pools can be accessed by in-house guests.

Guests also have access to the white sandy Kubu beach that is accessible via a lift; an 18-hole golf putting course; two tennis courts; a jogging track; two fitness centres; and two kids’ clubs.

Of the 26 F&B options, the standouts for me were Sami Sami, which specialises in trattoria-style Italian cuisine; and Kampoeng Bali, where guests can be entertained by Balinese cultural performances while enjoying a delicious Balinese buffet dinner featuring dishes such as babi guling (suckling pig).

The piece de resistance of the resort is undoubtedly the renowned Rock Bar, accessed via two cliff-side inclinators. Open to the public (though guests enjoy priority booking), this is the perfect place to savour Mediterranean-inspired cuisine with a cold tipple in hand, while listening to live DJ beats and watching the sun dip below the horizon.

For corporate events, Kampoeng Bali can be arranged for groups of up to 250 pax, while Rock Bar can accommodate up to 880 guests across its terraced decks and seats. It is also possible to buy out other dining venues, such as the Luna Rooftop Bar on the top floor of Ayana Segara.

Planners should note that Ayana Segara is just one of four hotels within the 90-hectare resort, which stretches along a majestic 1.3km of cliff-front coastline overlooking Jimbaran Bay. Ayana Resort features 294 rooms and suites, while Ayana Villas, whose 78 luxurious villas feature private plunge pools and spectacular ocean backdrops. There is also the family-friendly Rimba by Ayana Bali with 403 rooms.

Ayana Villas, and Ayana Resort’s West Building recently refreshed its interiors in December 2024. Renovations to Ayana Resort’s East Building have been scheduled for 2Q2025, with a targeted completion by mid-December 2025.

Service
I thought it was fantastic that the Ayana Resort had an app. It allowed me to book classes and activities, and I was impressed by how quickly the concierge responded to my messages. The app also tracked the real-time location of the trams; yes, trams are required to transport guests efficiently across the expansive property.

Given the resort’s size, it was easy to get a little turned around. However the staff were always on hand to help, and their friendly greetings and helpful directions made navigating the property a breeze.

Verdict
Bali’s traffic can be quite intense, so I recommend making the most of the resort. Given the extensive on-site amenities, such as 14 swimming pools and a wide range of activities, I believe corporate groups would also find it highly beneficial to hold a retreat at the resort.

Number of rooms
Ayana (294 rooms), Rimba (403 rooms), Ayana Segara (197 rooms), Ayana Villas (78 villas)

Contact details
ayana.com/bali

Grand Hyatt Jakarta & Keraton at The Plaza welcomes new DOSM

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Grand Hyatt Jakarta and Keraton at The Plaza have appointed Rajat Bhatia as the new director of sales & marketing.

With over two decades of experience in the hospitality industry across Asia and the Middle East, he brings a wealth of expertise and a proven track record of success in driving revenue growth and strategic planning.

Bhatia previously served as cluster director of sales & distribution at Anantara Hotels & Resorts in Bangkok, Thailand, from 2019 to 2022, where he spearheaded initiatives of market leadership and launched cost-effective solutions to navigate dynamic market conditions.

Most recently, Rajat was director of sales & marketing at The Westin Jakarta from 2023 to 2024, where he initiated several campaigns with integrated marketing strategies and high-end brand collaborations.

Kuala Lumpur Convention Centre celebrates 20th anniversary

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Burke: excited about the opportunities ahead and remain dedicated to driving Malaysia’s growth through business events

The Kuala Lumpur Convention Centre (the Centre) is celebrating its 20th anniversary with a robust 2025 schedule and continued commitment to sustainability.

Looking ahead, the Centre’s 2025 calendar has already confirmed 60 international, regional, and domestic conventions and exhibitions. Additionally, over 70 corporate meetings and events are scheduled, collectively expected to attract more than 180,000 delegates.

Burke: excited about the opportunities ahead and remain dedicated to driving Malaysia’s growth through business events

Leading the 2025 calendar is the International Petroleum Technology Conference, returning to Malaysia from February 18-20 after an 11-year hiatus. Following this is the inaugural Malaysian hosting of the International Vulvovaginal Disease Update on April 25-26. From July 12-19, the International Union of Pure and Applied Chemistry General Assembly & World Chemistry Congress will spotlight the Centre’s ability to facilitate scientific innovation and sustainable chemistry in a high-tech, sustainability-focused environment.

Closing the year’s key events, the General Assembly of the International Social Security Association – ISSA and World Social Security Forum 2025 will make their Malaysian debut from October 6-10.

Sustainability remains a priority for the Centre. Upgraded meeting rooms with energy-efficient features, sustainable banquet options, and modern, versatile spaces with advanced LED screens ensure the venue stays ahead of the curve.

The Centre is also committed to reducing its environmental footprint through a focus on resource conservation and community engagement. Aligned with ESG principles, the Centre is building a strong supply chain through partnerships and working towards achieving a 25 per cent reduction in Scope 1 and Scope 2 emissions under its Net Zero Carbon Emissions pledge.

John Burke, general manager of the Centre, commented: “We are honoured to play a pivotal role in positioning Malaysia as a leading global events destination. The strong partnerships we have built, including with the Malaysia Convention & Exhibition Bureau, are central to our success and we are confident that these will advance our efforts further enhancing Kuala Lumpur’s prominence on the international stage.”

Over the past two decades, the Centre has hosted over 21,000 events, welcoming nearly 30 million delegates and contributed RM12.3 billion (US$2.7 billion) in economic impact for Malaysia.

Tour East Singapore becomes first tour operator in Singapore to earn GSTC certification

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From left: Tour East Singapore (1996)’s Kei Satoh and Grace Indac; Control Union Singapore’s Kim Yeap; and The Lumiere Consultancy’s Ailynn Seah

Tour East Singapore has obtained a certification from the Global Sustainable Tourism Council (GSTC), underscoring the company’s commitment to sustainable tourism and positioning it as a leader in promoting responsible travel practices.

It is said to be the first tour operator in Singapore to have this achievement.

The certification process, which took place from December 9-11, 2024, was led by Grace Indac, head of HR and sustainability at Tour East Singapore. She spearheaded the comprehensive audit to ensure alignment with the GSTC’s rigorous sustainability standards.

From left: Tour East Singapore (1996)’s Kei Satoh and Grace Indac; Control Union Singapore’s Kim Yeap; and The Lumiere Consultancy’s Ailynn Seah

The effort is backed by Kei Satoh, managing director and general manager of Tour East Singapore, and the leadership of the Sustainability Committee.

In a press statement, the company said the certification reflects the dedicated efforts of all departments at Tour East Singapore, where commitment to sustainable practices is deeply embedded across all operations.

The company’s approach to sustainability focuses on key areas, including advanced sustainability initiatives to reduce its carbon footprint and conserve energy; community support through tourism activities that respect and preserve the heritage and traditions of local regions; and collaboration with local businesses towards responsible tourism, and more.

Satoh said: “We are honoured to be the first tour operator in Singapore to receive the prestigious GSTC certification. By implementing innovative and sustainable initiatives, Tour East Singapore aims to enhance Singapore’s global appeal while fostering local growth and cultural preservation.”

Indac added: “This GSTC certification is a big achievement for everyone at Tour East Singapore. It shows how our whole team is working together to protect the environment, make a positive impact on our community, and create better experiences for travellers. It reflects our shared commitment to sustainability, from reducing our environmental footprint to supporting local initiatives and promoting responsible tourism. This recognition motivates us to continue driving positive change for Singapore and the global travel industry.”

THAIFEX – HOREC Asia returns in March 2025

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THAIFEX - HOREC Asia spotlights sustainability and innovation; the 2024 edition pictured

THAIFEX – HOREC Asia, a tradeshow for the hotel, restaurant, and catering (HoReCa) industry in South-east Asia, is set to return for its second edition from March 5-7, 2025.

Held at the IMPACT Exhibition Center in Bangkok, Thailand, the event will showcase the latest innovations shaping the future of hospitality.

THAIFEX – HOREC Asia spotlights sustainability and innovation; the 2024 edition pictured

THAIFEX – HOREC Asia 2025 will feature more than than 400 brands from 23 countries and regions, and is slated to attract over 20,000 trade visitors and host up to 500 top buyers from across Asia.

Themed Shaping the Future of HoReCa, THAIFEX – HOREC Asia 2025 will address key industry challenges and opportunities. These include eco-friendly solutions like resource-efficient technologies, sustainable sourcing, and zero-waste initiatives. The latest advancements in AI, IoT, and automation will also be showcased, demonstrating how they can enhance operational efficiency, personalise customer experiences, and create a competitive advantage.

Visitors can also access industry conferences comprising of panel discussions by global thought-leaders at the THAIFEX – HOREC Academy, and join networking opportunities through a specially-invited buyers programme.

There will also be an Xperiential Zone, which will feature live demonstrations and workshops showcasing groundbreaking solutions. The event will also include the THAIFEX – HOREC Innovation Awards, ASEAN Barista Team Championship, and Thailand Ultimate Housekeeping Challenge.

Last year’s programme attracted over 390 buyers from 24 countries and regions, and generated an estimated trade value of over US$100 million. The event is organised by the Department of International Trade Promotion, Ministry of Commerce, Thailand, the Thai Chamber of Commerce, and Koelnmesse.

MCEC serves up sustainable menu with a local flair

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MCEC's 2025 menu showcases the best of Melbourne while catering to diverse dietary needs and preferences.

The Melbourne Convention and Exhibition Centre (MCEC) has unveiled its new 2025 menu, where the focus is on showcasing culinary excellence with a strong emphasis on sustainability and local ingredients.

A highlight is the Flavours of Country gala dinner menu, a three-course celebration of Australia’s agricultural bounty.

MCEC’s 2025 menu showcases the best of Melbourne while catering to diverse dietary needs and preferences.

“Think sustainably caught fish, locally farmed chicken and beef perfectly paired with native flavours like Davidson plum, saltbush, bush tomato, Kakadu plum, lemon myrtle and more,” MCEC’s executive sous chef of culinary development, Karl Edmonds, said.

Taking sustainability a step further, MCEC has also introduced With Purpose packages, designed to minimise environmental impact while maximising taste. With Purpose features suppliers committed to sustainability, with mindful selections throughout to reduce waste, packaging, and support ethical production. Purpose packages are also offered at a lower price, enabling event organisers to reduce their overall event spend.

The menu incorporates fresh ingredients like micro herbs grown onsite and ethically sourced seafood including Hiramasa Kingfish, Etty Bay Barramundi and Bass Strait Scallops. Dietary needs are also catered to, with a dedicated Something For Everyone range offering vegetarian, vegan, and gluten-free options.

Overall, the menu will feature 80 per cent locally sourced produce from Melbourne and Victoria. This commitment to locality extends to the beverage selection, featuring local wines, craft beers, and speciality cocktails. Highlighting a growing trend, MCEC has partnered with the Curious Cabinet to offer non-alcoholic options alongside their continued collaboration with Four Pillars Gin.

Moreover, all surplus produce is also donated to OzHarvest, a food rescue organisation. Last year over 3,000kg of food was rescued, equating to 6,746 meals for those in need.

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