Asia/Singapore Sunday, 5th April 2026
Page 15

TCEB targets 371 billion baht in revenue in 2026

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Supawan announcing TCEB’s 2026 target of 371 billion baht in revenue; photo by TCEB

The Thailand Convention and Exhibition Bureau (TCEB) has set a target of 371.3 billion baht (US$11.7 billion) in business events expenditure for 2026, aiming to elevate the sector’s GDP contribution to around 1.8 per cent following a robust performance in 2025.

Speaking at the TCEB Strategic Direction 2026 announcement last week, TCEB president Supawan Teerarat revealed that the industry had successfully entrenched itself as a critical economic engine over the past fiscal year.

Supawan announcing TCEB’s 2026 target of 371 billion baht in revenue; photo by TCEB

According to bureau data, business events expenditure in 2025 hit 338.2 billion baht, generating a GDP contribution of 310.8 billion baht, and creating 300,000 jobs.

Supawan opined that “these numbers still have the potential to increase”, which is why TCEB’s 2026 roadmap projects significant growth across all key metrics.

Beyond the expenditure target, the bureau forecasts tax payments to the state rising to 27.5 billion baht, up from 25.1 billion in 2025, while job creation is expected to swell to 334,817 positions.

Supawan also outlined a vision positioning prioritising deep expertise and data over generic destination marketing, stating that the bureau has identified a fundamental structural change from traditional B2B models to B2C dynamics, where individual participants now drive market demand.

This shift introduces non-traditional competitors from the creator economy. Media entities and influencers owning community data are now effectively functioning as organisers, challenging established players who lack specific expertise or follower bases.

“MICE is no longer just about thinking in terms of organisation to organisation. We must design experiences that cater to participants directly,” Supawan stated.

To counter digital saturation and what TCEB’s MICE Intelligence centre terms the “AI-Trust Paradox”, TCEB’s positioning of Thailand as “Global Asia’s Trusted Gateway” prioritises face-to-face interaction as a verification tool.

As AI-generated content creates scepticism regarding what is real, physical events offer authenticity that digital platforms cannot replicate.

“The more digital the world becomes, the more we need MICE to meet in person. We can touch the ‘six senses’ within that MICE space. MICE itself must build trust, which is the most important factor above all because the trust economy is a new currency,” Supawan said.

Looking further ahead, the bureau is actively bidding for mega-events between 2027 and 2030, including a potential Formula One race in Bangkok for 2028, Korat Expo 2029, and WorldPride 2030.

Reframing India’s global pitch

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What are ICPB’s plans this year?
This year looks promising for India’s inbound MICE growth as we expect the Ministry of Tourism to address several key bottlenecks.

Last year, we organised an interactive session with 20 industry representatives and our new chairman, Harikishore S. (joint secretary at the Ministry of Tourism), to deliberate on the sector’s future. During these discussions, we emphasised the urgent need for a centralised marketing agency to effectively promote India in international markets.

While India’s infrastructure is now capable of hosting world-class events, the lack of a centralised marketing agency limits our ability to attract large-scale global conventions. We have proposed a stronger presence at major tradeshows like IMEX and multi-city roadshows in markets like Europe to the Ministry of Tourism, receiving a positive response.

Beyond physical venues, India needs a more competitive ecosystem. This includes offering organisers incentives – such as hosted dinners or non-cash benefits – and ensuring venue pricing remains globally competitive.

For instance, we recently lost an international congress to Abu Dhabi because they offered GST rebates via venue rental discounts; addressing these gaps is essential to winning high-stakes global bids.

The Ministry of Tourism has advised states to establish state-level bureaus to drive growth in the business events sector. How important is it for Indian states to recognise the benefits of attracting business events?
The Ministry of Tourism strongly believes state governments must lead the charge in marketing their destinations for MICE. It is vital for states to recognise that this sector is a significant economic driver with a direct impact on employment, knowledge exchange, and trade.

We have already engaged with several states –including Rajasthan, Odisha, and Tamil Nadu – regarding the establishment of dedicated MICE bureaus, and we expect a few to be operational by the end of this year.

Is ICPB moving towards a restructuring?
Yes. At present, ICPB functions as a typical membership-driven organisation. However, to build a more effective structure with dedicated marketing professionals, a CEO, and essential resources, we require assured funding.

We are therefore exploring a restructure that would see ICPB operate more like a national MICE board. This framework would allow the Ministry of Tourism to allocate funds specifically for marketing initiatives. In this new role, ICPB would also serve as a central advisory body to state-level MICE bureaus across the country.

What about bidding support?
The Ministry of Tourism has agreed to support states bidding for international business events by sharing a portion of the costs. States must clearly outline their financial commitment, after which the Ministry will contribute a defined share of the overall expenses.

We must also observe how competitors like Thailand, Singapore, and South Korea attract international events and learn from their practices to remain globally competitive.

What needs to be done to promote India as a preferred destination for international business events?
The Ministry of Tourism has been promoting India through international media and outdoor platforms, such as bus advertising in London. However, this broad approach is ineffective for the business events industry, which requires targeted strategies.

Consequently, we have proposed that at least 25 per cent of the overall advertising budget be earmarked exclusively for MICE-focused promotion.

What else is in the pipeline?
We are planning to organise a MICE-focused event in India tentatively scheduled for August or September. The idea is to invite senior representatives from international associations along with foreign media with the objective of showcasing and positioning India as a competitive global convention destination.

GBTA warns proposed ESTA overhaul threatens US corporate travel economy

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GBTA files formal comments urging US Customs and Border Protection to mitigate travel disruptions; immigration area at Newark Liberty International Airport pictured

The Global Business Travel Association (GBTA) has issued a stark warning to US Customs and Border Protection, arguing that proposed changes to the Electronic System for Travel Authorization (ESTA) could derail international commerce and weaken American competitiveness.

In formal comments filed last week, GBTA urged the federal government to adopt a balanced and practical approach. The association contends that overly aggressive data collection and restrictive application processes will discourage high-value international travellers and create significant legal friction with global privacy laws.

GBTA files formal comments urging US Customs and Border Protection to mitigate travel disruptions; immigration area at Newark Liberty International Airport pictured

“Security and efficient business travel are not mutually exclusive. While GBTA strongly supports efforts to protect US borders and enhance traveler security, the proposed changes pose significant risks and could undermine the benefits that business travel brings to organisations who send their employees on international trips to the US and the American destinations who welcome them,” said Suzanne Neufang, CEO of GBTA.

“A balanced approach will strengthen national security while ensuring that the US remains an accessible, desired and competitive meeting and conference destination for global business.”

The GBTA outlined several unintended consequences that could ripple through the travel ecosystem, including a greater administrative burden due to requirements for multi-year social media histories, phone numbers, and expanded family details. There is also a significant risk of compliance conflicts with international data protection laws, such as the European Union’s strict mandates on personal data collection. Furthermore, a mobile-only application system could create technical barriers that conflict with corporate security protocols, while longer processing windows may reduce confidence in predictable travel timelines.

New data released by the GBTA revealed a widespread sense of alarm, with a January 2026 poll of 571 travel professionals across 40 countries showing that 78 per cent are concerned about the proposed shifts. The impact is particularly sharp among European professionals, 67 per cent of whom say employees would prefer not to travel to the US if required to disclose extensive personal information.

This effect is already influencing corporate strategy; 43 per cent of companies reported they are now more likely to hold meetings outside the US, and nearly 20 per cent plan to revise travel policies to limit US trips.

The economic stakes are substantial, as business travel previously generated a US$484 billion impact in the US and supported six million American jobs.

The GBTA warns that if these requirements divert meetings, events, and investments to other markets, the US stands to lose its position as a premier global destination. The association is calling on the CBP to refine these measures to protect national security without sacrificing the vital economic contributions of international business travel.

Sabah doubles down on MICE to secure competitive edge

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Assistant minister Joniston Bangkuai addressing the crowd

Sabah is strengthening its position as a regional hub by leveraging business events to drive economic growth, investor confidence, and cross-border collaboration.

In a speech delivered by assistant minister Joniston Bangkuai at the 3rd International Business Events Forum (BE in Sabah) 2026, chief minister Hajiji Noor affirmed that the state remains focused on aligning the sector with its broader development agenda.

Assistant minister Joniston Bangkuai addressing the crowd

Hajiji noted that these gatherings are critical for facilitating high-level investment dialogues and connecting global expertise with local capabilities, directly benefiting SMEs, professionals, and emerging talent.

“Investor confidence is built on consistency, clarity and reliable execution,” Hajiji added, stressing that credible platforms such as BE in Sabah serve as a bridge between policy intent and on-the-ground delivery.

Sabah’s strategic location within South-east Asia and the wider Asia-Pacific region offers strong potential for regional cooperation, with shared economic interests and complementary strengths providing opportunities for strategic partnerships and long-term investment, he added.

The forum, held at the Sabah International Convention Centre, demonstrated the state’s readiness to host complex, large-scale international business engagements.

He also highlighted the role of the Sabah Convention Bureau, operating under the Ministry of Tourism, Culture and Environment, in creating a reliable interface for international business events by working closely with industry stakeholders.

Meanwhile, in her welcoming remarks, Rosmawati Haji Lasuki, the organising chairperson of BE in Sabah 2026 highlighted the forum’s evolution from an initial local initiative into a returning regional platform shaped by continuity, learning and trust.

AI adoption in business events requires data governance and stronger policies

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Artificial Intelligence (AI) is reshaping the business events landscape. However, its competitive advantage depends on human judgement, quality data, ethical frameworks and the ability to earn and keep trust.

This is according to panellists on the Synergy unlock: Claiming the AI advantage in the new era of business events session, at the 3rd International Business Events Forum – BE in Sabah 2026 held at Sabah International Convention Centre last week.

GainingEdge’s Mike Williams (moderator); UNITEN’s Halimah Badioze Zaman; Jwc GmbH’s Kai Hattendorf; PCMA’s Florence Chua; and Evenesis’ Yusno Yunos

Halimah Badioze Zaman, emeritus professor at Universiti Tenaga Nasional (UNITEN) in Kuala Lumpur, said: “AI is tremendous when you need data at scale. But at the end of the day, the decision is made by humans,” she said.

She warned that AI reliability depends entirely on data quality; fragmented or unstructured datasets inevitably lead to misleading results. Despite supportive policies, Halimah identified data governance as a persistent challenge, especially where inter-organisational sharing remains limited.

Ultimately, AI cannot deliver full value without comprehensive data, requiring event organisers to invest as much in cleaning and structuring their data assets as they do in the tools themselves.

Florence Chua, managing director, APAC at Professional Convention Management Association (PCMA), identified governance and policy gaps as one of the most significant obstacles to meaningful AI adoption in the business events industry.

While many use generative AI daily, most activity remains informal and outside organisational frameworks. This lack of clear guidelines exposes organisations to risks regarding privacy, intellectual property, and compliance.

As event professionals use AI for tasks like agenda generation and delegate analysis, questions persist over data ownership and storage. Chua pointed out that these unresolved issues could undermine confidence among industry clients, partners, and participants.

Kai Hattendorf, managing director, jwc GmbH and former CEO of The Global Association of the Exhibition Industry (UFI), cautioned that the sheer speed at which artificial intelligence is evolving presents one of the biggest challenges for the business events industry.

While enthusiasm for AI adoption is high, he argued that the technology is still in a formative and unstable phase.

“AI evolves very, very fast. We are at the stage like we were with internet browsers, Netscape versus Internet Explorer versus Safari, with new releases every few weeks. It is not yet a stable system to really rely on and work with,” he said.

For event organisers and technology providers, this volatility creates both operational and strategic risk. Heavy investment in customised AI solutions may deliver short-term gains, but can also result in wasted resources if underlying models change direction.

Yusno Yunos, CEO, Evenesis, also dismissed the notion that AI will lead to widespread job losses in the business events industry, arguing instead that it will fundamentally reshape how people work.

From his perspective as an event management software provider, AI is best deployed as a productivity amplifier which takes over repetitive, time-consuming tasks so humans can focus on higher-value work.

“Use AI as a copilot, not autopilot. You are the pilot,” he said, underscoring that responsibility, judgement and creativity must remain firmly in human hands.

BCD moves beyond ‘travel’ branding in favour of tech-led, open ecosystem

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A screenshot from the refreshed BCD website

BCD has launched a brand refresh under the tagline “Open by design”, transitioning its identity from a traditional travel agency to a tech-led partner focused on flexibility and transparency.

The move completes a transition that began last year when the company removed the word “travel” from its logo to reflect a broader service portfolio, including BCD Meetings & Events and its consultancy arm, Advito.

A screenshot from the refreshed BCD website

The new identity highlights BCD’s commitment to an open technology ecosystem, specifically through its TripSource platform and a marketplace of third-party partners.

Visually, the refresh introduces a clean, pathway-inspired motif with a prominent orange colour palette that pays homage to the firm’s Dutch heritage. Beyond corporate travel, the rebranding underscores BCD’s dominance in specialised sectors such as life sciences, energy, and media.

With US$22.9 billion in sales in 2024 and a presence in 170 countries, the firm aims to leverage this new identity to simplify the growing complexity of global workforce mobility.

The forward itinerary

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MyCEB

 

Hong Kong Tourism Board
Marilyn Tham, general manager, mega events, MICE & cruise

Hong Kong’s business events industry enjoyed a vibrant 2025, successfully hosting high-profile regional debuts of conventions and exhibitions spanning key sectors such as aviation, fintech, and medical sciences.

This momentum is set to continue in 2026, with several of these events returning for their second year. This reflects a strong vote of confidence from event organisers who are choosing Hong Kong for their global portfolio expansion.

In 2026, Hong Kong will welcome prestigious events, notably the Lions International Convention 2026, alongside the incredible returning events and a strong line-up of flagship events.

Our strategic efforts to recruit Hong Kong Convention Ambassadors in China have also borne fruit, securing multiple conventions for the first time. A prime example is the 15th China Chest Pain Centers Congress, which demonstrates Hong Kong’s unique position as the world’s meeting place and a super connector for organisers.

Other new meetings, conventions, and exhibitions scheduled for Hong Kong in 2026 include the 16th Worldwide Chinese Life-Insurance Congress & International Dragon Award, 2026 World Cancer Congress, and Energy Storage Asia 2026.

On the incentive front, the newly-launched Hong Kong Incentive Playbook 2.0: New Discovery will give agents fresh inspiration to curate itineraries that are set to impress. This includes “Cruise” as a new theme, amid exciting additions of world-class cruise lines homeporting in Hong Kong next year.

In terms of visitor experience, Hong Kong’s appeal will be further enhanced by the seamless integration of business events with the city’s vibrant mega-events. This synergy was highly successful when we invited business event visitors to enjoy the city’s culinary mega-event, the Hong Kong Wine & Dine Festival in October 2025.

With Hong Kong’s unique edge as Asia’s events capital boasting a packed calendar of festivals and events, enhancing hospitality and the overall visitor experience will remain a top priority for 2026. At the same time, promoting Hong Kong as a Muslim-friendly destination is also a key initiative to ensure all travellers feel welcome in the city. – Prudence Lui

Japan Convention Bureau
Mariko Tatsumi, executive director

According to ICCA’s international conference rankings, Japan continues to rank seventh in the world and first in the Asia-Pacific region.

The Japan National Tourism Organization (JNTO) aims to ensure that a wide variety of business events continues to be held by enhancing promotional activities of new domestic destinations and their unique experiences, alongside other initiatives like support programmes and services.

According to the statistics, visitors from overseas tend to visit the major cities like Tokyo and Kyoto. However, Japan offers a wide range of tourist attractions, from Hokkaido in the north to Okinawa in the south, and can provide different experiences depending on the season.

In the business events sector, many event organisers also prefer the key cities close to international airports, but other local convention destinations also offer convenient conference venues, good hotel options, and cultural experiences which make events unforgettable for international participants. As such, we aim to promote regional tourism by improving information dissemination and increasing opportunities for travel agencies and planners to conduct inspection trips to regional destinations.

As of September 2025, the total number of inbound visitors reached a record-breaking 32 million. Due to this, there is a need to promote new destinations and find new DMCs and accommodation in Japan.

JNTO aims to continue in building and expanding networks with business events stakeholders from diverse markets at major tradeshows. To do that, Japan Convention Bureau – JCB is the business events division under JNTO – will continue to participate in IMEX Frankfurt, IMEX America, and IBTM World as an exhibitor.

At AIME 2026, there will be a Japan pavilion with co-exhibitors, and also plans to organise incentive travel roadshows in eight Asian cities to expand business opportunities between Japanese suppliers and overseas incentive buyers. There continues to be strong demand for incentive travel to Japan from Asia.

Lately, there has also been an increasing number of buyers from Latin America, Eastern Europe, and Scandinavia visiting the Japan stand at major tradeshows. 
– Rachel AJ Lee

Malaysia Convention & Exhibition Bureau
Zain Azrai Rashid, senior director marketing & communications

Malaysia’s business events industry will enter 2026 with strong momentum and renewed confidence. The nation is projected to welcome over 25 million business events delegates, contributing an estimated 76.8 billion ringgit (US$18.6 billion) in economic impact.

With Malaysia having assumed the ASEAN chairmanship in 2025 and now benefitting from the global visibility of the Visit Malaysia Year 2026 campaign, the country is well-positioned to attract a greater share of international conventions, trade exhibitions, corporate meetings and incentives and international sporting events.

Malaysia will host several prestigious international conferences for the first time, including the World Federation of Hemophilia Congress 2026, Global Health Security Conference 2026, 33rd Biennial Congress of International Society of University Colon and Rectal Surgeons, and World Forum 2026.

Additionally, Malaysia will debut homegrown events with international participation such as the Asia Pacific Aerospace Conference and Exhibition 2026, and Rabies in Asia.

MyCEB will also be launching a new campaign aimed at attracting more high impact business events to Malaysia. Details of this strategic initiative will be revealed in due course.

For 2026, the destination is focused on attracting business events from the new markets of Central Asia and Eastern Europe, in addition to its traditional markets. 
– S Puvaneswary

Singapore Tourism Board
Poh Chi Chuan, executive director, exhibitions and conferences

Singapore’s business events industry continues to demonstrate robust growth; business events tourism receipts reached S$1.7 billion (US$1.27 billion) in 2024, representing a S$300 million increase from 2019’s S$1.4 billion.

With Singapore’s ambitious Tourism 2040 goal, the city-state is pursuing bold strategies and accelerating its efforts to capture this substantial growth opportunity. The work to achieve this must begin now, and 2026 represents a critical milestone in this journey.

Singapore Tourism Board’s (STB) 2026 events calendar features a robust and exciting line-up of inaugural shows including Breakbulk Asia, Expo Real Asia, and Passenger Terminal Expo Asia. STB will also host the World Hydrogen Energy Conference, and notably, the Association for the Advancement of Artificial Intelligence Annual Conference – marking the first time in its 40-year history that the prestigious event is held outside the US.

The scale of events continues to expand, with Herbalife Extravaganza set to be the destination’s largest Meeting & Incentive Travel event yet, anticipating 25,000 arrivals. Returning home-grown flagship events such as the Singapore Airshow in February, Food & Hospitality Asia in April, and the Singapore FinTech Festival in November, alongside international shows including ITB Asia and the Milken Asia Summit in October, follows the successful securing of commitments from event organisers Messe Berlin and the Milken Institute to anchor their events in Singapore for the next three years.

Asia-Pacific continues to be a key driver of growth for Singapore’s business events industry. As a global Asia node known for its safety, reliability and strategic location, Singapore offers unparalleled potential for international event organisers and companies to expand their footprint in this region.

South-east Asia’s growth potential – through its expanding middle class and increasing urbanisation – also presents opportunities for the exhibitions industry. The region’s diverse economies offer a fertile ground for industry leaders in sectors such as technology, healthcare, and advanced manufacturing to connect.

Singapore is nestled in the middle of three of the world’s most populous markets – China, India and South-east Asia – which remain important source markets that have potential for growth. 
– Rachel AJ Lee

Thailand Convention and Exhibition Bureau
Supawan Teerarat, president

The year 2026 will be a vibrant year – another year of Thailand’s business events industry attaining new milestones, from targeting measurable event carbon reduction to regional cities outside Bangkok demonstrating their capacity to host global-scale events as mega-events, while festivals gain an even stronger role in Thailand’s business events landscape.

A robust pipeline of large-scale events is emerging, reflecting the evolving needs of today’s business landscape and demonstrating strong confidence in Thailand as a platform for advancing global agendas. These 2026 events, touching on critical themes from sustainability and wellness to energy and finance, will strengthen the ecosystem of the Thai business events industry and elevate Thailand as a high-value, high-impact destination.

In March 2026, Bangkok will host the Amway Leadership Seminar, welcoming over 10,000 Chinese delegates to experience “Slow Living in Bangkok”, followed by Phuket hosting the Global Sustainable Tourism Council 2026 meeting in April. In September 2026, Bangkok will welcome Gastech, one of the world’s largest energy exhibitions, with over 50,000 participants, along with the annual meetings of the International Monetary Fund and the World Bank Group in October.

In November 2026, two major events will take place: the six-month Udon Thani International Horticultural Expo – expected to draw 3.6 million visitors – will kick off, while Phuket hosts the Global Wellness Summit 2026. – Anne Somanas

Tourism Australia
Robin Mack, managing director

Australia remains a high-performing destination for international business events. Looking to 2026, the industry is capitalising on sustained Asia-Pacific demand, particularly the growing trend of shorter-lead events from key markets in South and South-east Asia.

The Bid Fund Program continues to be a major growth driver, securing a healthy pipeline of confirmed events through to 2029.

Momentum is evidenced by recent successes with key incentive groups from Asia, including 16,000 delegates in Melbourne/Narrm from Amway China – the largest incentive group to visit Australia – 1,200 from Infinitus China in Adelaide/Tarntanya, and nearly 3,000 from Amway Korea in Cairns/Gimuy. With MoUs now in place with both Infinitus and Amway, a strong pipeline of incentive business is expected to continue for years.

Across key markets, there is a growing preference for destinations that offer stability, safety, and reliability – areas where Australia consistently performs well.

According to newly released research findings, international event decision-makers place safety and security at the very top of their list when evaluating potential destinations. Australia’s extensive track record of hosting major global events proves its operational strength, complemented by the friendly, can-do attitude of the Australian people, which ensures a positive delegate experience every time.

As operational expenses continue to rise globally, many destinations around the world are looking to mitigate concerns around event costs. Conversely, Australia sees an opportunity to demonstrate strong value for money. With first-class convention centres in close proximity to iconic landmarks and immersive experiences, event planners can seamlessly integrate bucket-list experiences into their programmes.

Asia remains a key region for growth, particularly in the incentive space. Japan is emerging as a promising source market, with efforts focused on educating and inspiring event planners through targeted training seminars and by hosting key buyers at the Australia Next incentive showcase, held in Melbourne/Narrm in December 2025.

Meanwhile, India is emerging as a critical growth market, driven by increased aviation links and a simplified online visa process. Strategy here focuses on implementing targeted engagement with agents to ensure they have the latest product information and unique experiences to sell to their incentive and corporate clients. 
– Rachel AJ Lee

Jason Tan Chin Foo named acting CEO of BESarawak

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Business Events Sarawak (BESarawak) has announced the appointment of Jason Tan Chin Foo as acting CEO, effective immediately.

The transition follows the departure of long-standing CEO Amelia Roziman, who stepped down on January 31, 2026, after a 20-year tenure to join a global advisory firm.

A veteran of the organisation since 2012, Tan brings 18 years of experience in hospitality and business events. He has held senior leadership roles across business development, research, marketing, and communications, building deep institutional knowledge and trusted industry relationships.

MICE stakeholders call for strategic alliances in response to financial pressures

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MACEOS’ M Gandhi; Informa Markets Asia’s Margaret Ma Connolly; ICCA’s Waikin Wong (moderator); Abu Dhabi Convention and Exhibition Bureau’s Mubarak Hamad Al Shamsi; and Penang Convention & Exhibition Bureau’s Ashwin Gunasekeran

Strategic collaboration across destinations, governments and industry players are critical to sustaining long-term growth in the global business events sector, as rising costs squeeze margins and force a rethink of how events are planned and delivered.

This was highlighted by speakers at the plenary session entitled The Global Growth Engine: Powering Trade, Investment and Confidence through Business Events at the 3rd International Business Events Forum – BE in Sabah 2026.

MACEOS’ M Gandhi; Informa Markets Asia’s Margaret Ma Connolly; ICCA’s Waikin Wong (moderator); Abu Dhabi Convention and Exhibition Bureau’s Mubarak Hamad Al Shamsi; and Penang Convention & Exhibition Bureau’s Ashwin Gunasekeran

One of the panellists, Margaret Ma Connolly, president and CEO of Informa Markets Asia, said: “From an organiser’s perspective, partnerships must be built around customer value rather than rivalry. For successful B2B events to really thrive, we need to strategically collaborate. Collaboration is not only between organiser and venue, but also with city governments and the entire value chain.”

Another panellist, M Gandhi, president, Malaysian Association of Convention and Exhibition Organisers & Suppliers (MACEOS), emphasised the importance of associations as platforms for collective advocacy.

He stated: “Competitors come together and become members of an association because when we operate individually, we compete for market share, but together we protect and grow the market.”

Using South-east Asia as a primary example, Gandhi stressed that collaboration among small and mid-sized economies is a necessity rather than an option. He noted that while individual markets may lack the standalone scale to attract major global business events, regional cooperation can amplify their collective appeal and competitive edge.

He likened South-east Asia to “many 7-Elevens coming together to form a viable market”, explaining that while a single outlet may be too small to generate meaningful impact, the combined network creates scale, reach and relevance.

Meanwhile, Mubarak Hamad Al Shamsi, director of Abu Dhabi Convention and Exhibition Bureau, said destinations must focus on long-term strategic and legacy impact rather than short-term gains.

He said: “It’s really important for us as destinations to see the real impact and real value of business events, and this can only be delivered through collaboration between government and the private sector.”

Mubarak cited Abu Dhabi Finance Week as an example of how business events can drive long-term economic impact beyond delegate numbers.

Launched in 2022 with around 2,000 participants, the event has since grown to attract approximately 25,000 delegates, evolving into a key platform for global financial services institutions, fintech players and international investors.

This event helped to create channels for engagement between international companies, government bodies and regulators, encouraging several organisations to establish or relocate regional headquarters to Abu Dhabi, said Al Shamsi.

Ashwin Gunasekeran, CEO of Penang Convention & Exhibition Bureau, indicated that true collaboration requires destinations to engage industries as long-term partners rather than passive beneficiaries of support.

“When we move beyond simply supporting industries to collaborating with them, it becomes investment-driven”, Gunasekeran said, noting that this approach allows business events to play a more direct role in strengthening priority sectors in the destination, while delivering broader economic returns for the destination.

The Ritz-Carlton, Pune names new GM

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The Ritz-Carlton, Pune appoints Ishwinder Gill as its new general manager. He joins from W Goa, where he also served in the same role.

With over two decades of global hospitality experience, Gill previously served as chief operating officer at Far East Hospitality, overseeing 26 hotels across Singapore, Malaysia, Japan, and Australia, and leading the development of several acclaimed upscale and luxury brands.

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