Asia/Singapore Tuesday, 7th April 2026
Page 154

Australia Next 2024 turbocharges recovery of country’s business events sector

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Business events in Australia have just surpassed pre-Covid levels, with spend reaching A$4.6 billion (US$3.1 billion) in the 12 months to March 2024, and is at 75 per cent recovery in terms of inbound event arrivals.

“We’re really happy with the performance of the business events sector overall, and will continue to focus on it,” Robin Mack, executive general manager of commercial and Business Events Australia, told TTGmice.

Mack opens Australia Next 2024 in Cairns. Photo: Rachel AJ Lee

Mack said the business events sector is “such an important sector for Tourism Australia and Business Events Australia”, hence Australia Next 2024 has been “supercharged” to stoke buyers’ interest.

Previously known as Dreamtime, the incentive travel showcase is typically held once every two years, with the last edition hosted in Adelaide in 2023. Last year’s event generated 212 business leads across the country, worth A$192 million.

A decision was made to host the event this year as well to maintain the growth momentum.

Australia Next 2024 is taking place this week, with partner Business Events Cairns & Great Barrier Reef.

Australia Next 2024 is attended by 80 international buyers – a third of whom have never been to Australia, as well as 15 media representatives and 96 Australian industry sellers. International attendees will also join pre- and post-show fam trips around the country.

When asked if Australia was offering more subvention support to event groups to cope with the rising cost of travel, Mack said organisers already have plenty of support from the existing Bid Fund Program and subvention programmes led by various state and city bureaus.

He said: “It’s a hugely competitive market, and we have to stay relevant. Our campaign will not change, as it continues to perform really well for us, and people remain engaged.”

Overall, Mack is optimistic about the future of Australia’s business events.

“I think that sometime in the next 12 months we’ll be able to surpass pre-Covid numbers. I’ll be happy to move on and not talk about 2019 stats ever again. We will continue to innovate and showcase what the destination has to offer, and keep Australia top of mind (for business events),” he said.

IHG rolls out long-stay packages for Bangkok’s Staybridges

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IHG Hotels & Resorts has launched Welcome Home Packages for long-staying guests at Staybridge Suites Bangkok Sukhumvit and Staybridge Suites Bangkok Thonglor.

Staybridge Suites Bangkok Sukhumvit and Staybridge Suites Bangkok Thonglor are equipped with fully equipped kitchens, on-site laundry facilities, and spacious living areas

Packages comprise complimentary breakfast for two, late check-out at 14.00, special Welcome Home setup that includes gifts, daily one-day pass BTS ticket, shuttle service to the nearest BTS station, and more.

In addition, a Thai Visa Concierge is on hand to help guests acclimatise to local customs and schedule a host of local activities, such as Muay Thai boxing lessons, cooking classes, Thai language lessons, and more.

The Welcome Home Packages are available from now through December 22, 2024.

Visit www.ihg.com for more information.

Kuramathi Maldives welcomes new two new managers

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Accor announces two global brand presidents

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Trip.Biz presents suite of solutions for better travel management

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Trip.Biz, the corporate travel management brand of Trip.com Group, has unveiled the Trip.Biz Product Matrix, a suite of innovative solutions designed to optimise corporate travel management.

Jim Chung, general manager of global key accounts and Southeast Asia at Trip.Biz, said the company is leveraging human-centric technology to deliver all-in-one digital solutions tailored to the evolving needs of modern global business travel.

Trip.Biz Product Matrix is designed to optimise corporate travel management

The Trip.Biz Product Matrix comprises six core products: Trip.Biz OBT & App, Trip.Biz Reporting, Trip.Biz Payment, Trip.Biz Desk, Trip.Biz ESG, and Trip.Biz Care.

Trip.Biz OBT & App consolidates content from multiple suppliers, including NDC and LCC, reducing users’ need to switch between different service providers.

Trip.Biz Payment offers a range of payment options, including mixed payments, corporate settlement, and multi-currency support.

Trip.Biz Reporting delivers real-time analytics, live tracking, and AI-enhanced reporting, empowering businesses to make data-driven decisions. The AI reporting feature, powered by the Trip.Biz Large Language Model, enables travel managers to generate custom travel insight reports in minutes, simplifying the process.

Trip.Biz Care brings comprehensive support before, during, and after trips, and integrates human-centric technology to enhance traveller experiences, offering exclusive travel benefits and rewards.

Trip.Biz ESG offers carbon emissions display, footprint tracking, ESG reporting, and carbon management, helping companies meet their sustainability goals.

Finally, Trip.Biz Desk is a specialised booking tool for local partners, enabling the delivery of localised services and a consistent client experience across different regions.

Tao Song, chief technology officer, Trip.Biz, highlighted the pivotal role of human-centric technology in the use of multi-cloud infrastructure, comprehensive content sourcing, and a robust partner network to ensure high availability and security.

Tao said: “By harnessing the power of AI, we can take efficiency to new heights in business travel, going from good to great.”

Staying ahead: how businesses can safeguard against mpox in Asia

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Plans developed for Covid-19 remain relevant but must be adjusted to address the specific characteristics of mpox

Many organisations learnt valuable lessons during the Covid-19 pandemic, investing heavily in business continuity plans and infectious control plans. However, with the emergence of a new threat, the mutated mpox Clade 1b, concerns have arisen about whether these contingency plans remain effective.

The World Health Organisation (WHO) has declared the new mpox strain as a Public Health Emergency of International Concern, with cases emerging in Sweden and Thailand. Currently, WHO and national health authorities do not recommend mass vaccination against mpox. Rather, vaccinations are only advised for high-risk populations and those in close contact with confirmed cases.

mpox is caused by an Orthopox virus which spreads differently depending on the clade. Clade I spreads through close physical contact with body fluids and skin lesions, while Clade II spreads through sexual contact. Clade 1b combines the transmission modes of both Clade I and Clade II.

Given these differing transmission modes, the plans developed for Covid-19 remain relevant but must be adjusted to address the specific characteristics of mpox.

Know the signs
First and foremost, organisations need to keep their employees updated on the latest information about mpox, including changes in transmission patterns and preventive measures adopted by different countries. For instance, many countries are implementing border measures, including health screening at ports of entry and health declarations, and it is important for business travellers to be aware of these protocols.

The next step focuses on education and prevention. While mpox is concerning, it is not easily contracted by those who avoid high-risk activities, such as handling animals or coming into close contact with sick individuals during travel. However, the stigma associated with mpox can prevent individuals from seeking medical attention. Unlike Covid-19, those exposed to mpox may hesitate due to its association with sexual transmission.

As such, organisations should engage their employees to address the stigma associated with mpox. Employees need to be well-informed about how mpox spreads, the symptoms to watch for, and the steps to take if they suspect exposure. Moreover, establishing a clear channel of communication empowers employees to take precautions and report concerns early. This is critical in preventing an outbreak.

Prevent the spread
Encouraging employees to maintain good general hygiene practices is also essential, even though masks may not be necessary. Regular cleaning of high-touch surfaces, providing hand sanitisers, and encouraging frequent handwashing can significantly reduce transmission risk.

While mpox may not spread as rapidly as Covid-19, office environments where close contact is common – such as workplaces and communal areas – remain vulnerable. The incubation period for mpox can be up to 21 days, meaning individuals may unknowingly carry and spread the virus before symptoms appear.

To mitigate these risks, businesses should conduct detailed risk assessments to identify areas where employees are likely to be in close contact. These assessments should inform targeted preventive measures, such as modifying office layouts, reducing in-person meetings, and limiting large gatherings. Organisations like International SOS can also assist in conducting these risk assessments and developing tailored strategies to help businesses protect their employees and operations effectively.

In addition to physical measures, flexible work arrangements can play a crucial role in managing mpox risk. Encouraging employees who show symptoms or have been in contact with an infected individual to work from home or take sick leave can prevent the virus from spreading within the workplace. This approach safeguards health and ensures business continuity.

While mpox may not pose the same level of threat as Covid-19, it still requires attention. By adjusting plans, educating staff, and maintaining good hygiene practices, businesses can protect operations and employees from potential disruptions caused by mpox. The lessons learned from past pandemics should guide businesses in navigating this new challenge with confidence.


David Teo oversees the assistance services provided by International SOS Assistance Centres across Asia and heads expert teams of Coordinating Doctors and Nurses in these Assistance Centres.

Thailand casts net across Indonesia with a roadshow aimed at business event buyers

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Thailand Convention and Exhibition Bureau (TCEB) led its first destination roadshow to Jakarta in eight years, showcasing the transformation of several Thai cities and their readiness for business events.

The roadshow last week featured 25 exhibitors from four of five official MICE cities in Thailand: Bangkok, Phuket, Chiang Mai and Pattaya. Khon Kaen, the fifth city, was absent from the event.

Puripan: a lot more to discover in Thailand

Puripan Bunnag, senior vice president, TCEB, expressed excitement in the showcase. He noted that cities across Thailand had been developing and transforming over the past eight years, resulting in a range of “meeting facilities, attraction sites, cultural creativity, and transport infrastructure”.

“These changes have earned Thai destinations a high global ranking as well as international awards and recognitions for their capacity to enrich travellers’ experience,” said Puripan.

He said Indonesian agents have told him that demand for Thailand “remained high”, but seat capacity post-pandemic was a stumbling block.

“Accessibility is getting better now. We have Thai Airways, Garuda Indonesia, Thai Lion, Batik Air, Malaysia Airlines, Singapore Airlines, and AirAsia (flying between Indonesia and Thailand),” he shared.

Indonesian agents attending the roadshow gained new product information from a presentation led by Thanabodee Hemasuchi, regional manager-ASEAN Market, TCEB. Highlights included The Opulence Cruise, a three-tiered ship with capacity for 770 guests that sails the Chao Phraya River; Beat Active, a 500-seat sports and entertainment venue in Bangkok that welcomes corporate events; Rajadamnern Thai Boxing Stadium, one of the oldest boxing stadium in Thailand that can be privately hired; and Yona Beach Club in Phuket, a floating venue.

TCEB took the opportunity to introduce its MI Plus support scheme, which includes MICE Lane Fast Track at Bangkok, Chiang Mai and Phuket airports, souvenirs, and cultural performances for delegates.

The two-day event attracted more than 100 agency buyers and 20 corporate buyers.

Looking ahead, Puripan has high hopes of attracting more Indonesian business events and corporate groups, with additional flight access, new products and packages, and supportive promotions driving demand. He expects arrivals from Indonesia to rise by 10 per cent in 2024 over 2023.

Furthermore, Indonesian groups will have more business event-friendly destinations to choose from. Besides the five official MICE cities, TCEB is highlighting the event readiness of five more – Phitssanulok, Udon Thani, Nakhon Ratchasima, Surat Thani, and Songkhla.

Indonesia contributes 40,000 to 50,000 business events arrivals to Thailand annually, with most coming from insurance, banking and automotive companies. TCEB hopes to expand that catchment, with an eye on electrical, IT, pharmaceutical, and wellness companies.

Alma House

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Rooms
Housed in a refurbished school building in the New Bahru enclave, Alma House apartments offer a blend of heritage and contemporary design. There are six room types, from the 18m2 Deluxe Room to the Alma Family Suite. All are located on the second and third storeys.

I spent a night in a one-bedroom suite, which had a living room with a 42-inch TV, dining area, and bathroom with a rainshower. The hand and body wash, and shampoo are by local brand Omno; the products smelt refreshing. I like that the brand bills itself as being specifically developed for the Asian climate.

‌There were two air conditioning units, one in the living and dining space, and the other in the bedroom. They could be operated individually, which made their use a tad more sustainable.

‌My unit came with a fully-equipped kitchenette as well as a washer/dryer. I like that guests had to request for a sponge at the front desk; this prevents wastage, as long-term guests tend to bring their own.

‌A sponge has to be requested from the front desk if need be. This is because the sponge is changed with every guest to prevent wastage and food allergies by not providing it as a default as long-term guests tend to bring their own.

‌I found my suite clean, spacious and functional, so much so I could see myself spending a week or two here. I like that Alma House is close to so many great restaurants within walking distance.

‌The Wi-Fi was consistently reliable, and performed admirably throughout my stay. I was not a fan of my very firm bed however.

MICE and other facilities
While Alma House has no event facilities, the naturally-lit lobby on the third floor doubles up as a co-working space for guests. Decked out in gorgeous furniture from homegrown furniture brand Castlery, it can also be used as an event space. There are also two meeting rooms within Alma House.

The property is designed for expatriates on short-stay visas and corporate travellers in town for long assignments. Bookings require a minimum six-night stay.

Long-staying guests can easily benefit from the community-orientated atmosphere at New Bahru, which Alma House is part of. Alma House has partnerships with Hideaway, a wellness concept focused on healing and recovery; and SuRge, a personal training gym. Both are located on the fifth floor. There are also partnerships with various restaurants and shops. For example, guests can get a complimentary upgrade to truffle fries with the purchase of a burger combo from One Fattened Calf; special access reservations and in-room dining service from The Coconut Club; and purchase a breakfast set bundle from PPP Coffee.

‌Partnerships extend beyond New Bahru, and these are updated over time. At the point of writing, Alma House guests were offered 15 per cent off performance tickets with Singapore Theatre Company.

Service
Housekeeping comes twice a week. Staff are reachable at the all-day access lobby lounge if they require assistance/drinks, in addition to a 24/7 WhatsApp guest experience contact.

Verdict
You would be hard-pressed to find a more competitive room rate in the upmarket River Valley district. Rates start at S$152++ (US$117++) per night, making Alma House a good consideration for longer stays in Singapore.

Number of rooms 83
Contact details almahouse.sg

Conrad plants flag in Chongqing, China

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Prestige of Singapore’s F1 races continues to attract VIP corporate groups

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Fifteen years on, the Formula 1 Singapore Airlines Singapore Grand Prix 2024 continues to be a choice event for companies looking to charm and entertain their VIP partners in the city-state. Hotels located close to the race action and offering race-themed events and packages are benefiting most from the corporate hospitality demand.

Wong Kar Ling, chief strategy officer and managing director, Southeast Asia with The Ascott, told TTGmice that about 35 per cent of the company’s lodging reservations on the books for the race period are from the corporate segment while room nights across its Singapore properties are up 20 per cent this year over 2023.

The Formula 1 Singapore Airlines Singapore Grand Prix 2024 will take place from September 13 to 22, offering activities both on the race circuit and across Singapore (photo by Singapore Tourism Board)

“We also continue to see growth in the F&B, small meetings, and business events market. Ascott’s flex-hybrid hotel-in-residence model, which caters to varying lengths of stays and customer segments, has positioned us well to capture these growth opportunities,” remarked Wong, adding that properties located closest to the track and the city centre are the most popular during the races.

She pointed to Ascott Raffles Place Singapore, Citadines Raffles Place Singapore, and lyf Funan Singapore as hot favourites while the new lyf Bugis Singapore, which opened in July, has also “benefited from the pick-up in inbound travel”.

Wong said: “At these prime city centre locations, guests can enjoy convenience and easier access to the event, as well as the opportunity to experience the bustling atmosphere. This aligns with a key trend we’re witnessing across guest preferences today, where guests increasingly gravitate towards experiential travel and look for immersive stay experiences.”

A spokesperson with Pan Pacific Hotels Group (PPHG) told TTGmice that Parkroyal Collection Marina Bay and Pan Pacific Singapore are the top two gainers from the annual night race due to their prime location.

Corporate hospitality take-up at Parkroyal Collection Marina Bay remains consistent with last year in terms of room nights, venue rental, and offsite catering. The five-star hotel also continues to be engaged by the Singapore Grand Prix as one of the appointed caterers at the Sky Suites (Pit Straight).

While The Singapore Edition hotel is a distance from the Marina Bay street circuit, its curated packages for the F1 season have earned it corporate interest. According to Parveender Kaur, director of sales at The Singapore Edition, which opened in February this year, packages include premium accommodation and personalised catering services.

Hotels TTGmice spoke to have crafted packages to connect groups with the best of the race experience.

Citadines Raffles Place Singapore and The Robertson House by The Crest Collection both offer Singapore Night Race packages that come with special rates, curated entertainment, and exclusive merchandise.

PPHG has chosen to take a tasty route to the hearts of race fans. Parkroyal Collection Marina Bay’s Portman’s Bar feature a special race-themed cocktail menu with six Negroni variations, each inspired by iconic race circuits around the world. Edge Restaurant at Pan Pacific Singapore is serving a lavish Pit Stop Brunch on September 21 and 22.

Commenting on the continued draw of the Singapore night race, Kaur said: “F1’s global allure and distinctive night race format (in Singapore) make it a major draw for high-profile guests and corporate clients, and it significantly enhances the hotel’s revenue during race week by offering increased booking opportunities and greater visibility among both international and local corporate clients.”

Tapping the power of the prestigious motorsports event, The Ascott has built its second Ascott Privilege Signatures activation at the races. It will welcome top-tier Ascott Star Rewards loyalty members to the exclusive Ascott Privilege Signatures Lounge at the F1 race on September 20.

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