Asia/Singapore Saturday, 20th December 2025
Page 18

TCVB green lights new initiatives for sustainable MICE events

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Rooftop Garden of Tokyo Port City Takeshiba, a smart building; photo by Kathryn Wortley

Tokyo is strengthening efforts to promote sustainable business events as part of Japan’s national development policy that incorporates UNSDGs.

The Tokyo Convention & Visitors Bureau (TCVB) has launched initiatives for business events organisers who are considering hosting an event in the metropolis. They include a sustainable event support desk, sustainability guidelines, a carbon footprint calculator and sustainable experience programmes, available both in-person and online for hybrid meetings.

Rooftop Garden of Tokyo Port City Takeshiba, a smart building; photo by Kathryn Wortley

The move marks TCVB’s ongoing commitment to sustainability, building on its destination membership of the Global Sustainable Tourism Council, attained in May 2023, and hosting of Tokyo’s inaugural Sustainable MICE Showcase in December 2024, which introduced topics like smart, environmentally-friendly venues, and sustainable approaches to F&B.

“The goal of our activities is to make sustainable tourism visible and to revitalise the tourism industry using it as a norm,” said Masaru Suzuki, TCVB’s director general.

“To promote sustainable tourism in a vast city like Tokyo, it is essential for DMOs, the government, tourism-related businesses and local communities to work together in consensus.”

Events that have utilised the sustainable event support include the Tokyo Sustainable Seafood Summit 2024, which prepared the sustainability policy for its event with the help of TCVB staff.

Among the green options adopted were the use of environmentally friendly exhibition materials such as FSC-certified cardboard, onsite panels and pre-event emails to distribute lecture materials, water dispensers, bamboo tumblers and cardboard name badges.

In addition, the venue was selected based on its accessibility by public transport, unsold lunches were utilised as staff dinners to reduce food loss, and participants were asked to dress in warm clothing to save power.

A versatile powerhouse

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Venue
I was there to catch the iconic Mariah Carey for her The Celebration of Mimi tour, a sold out, one-night only performance in Singapore.

The concert was held at Singapore Expo’s Arena @ Expo, a multipurpose concert hall large enough to accommodate up to 6,684 persons.

The upgraded tiered seating ensured that audiences, no matter which ticket category they are in, can see the stage. Seated on the second-last row, I had an unobstructed view of the legendary diva and full view of the stage, although I wish the extra screens at the side were slightly bigger as I was short-sighted.

What stood out most for me was that audio quality allowed Carey’s powerful vocals – including her signature whistle-register notes – to resonate throughout the hall. The backup singers, dancers and band were in perfect harmony, and the stage provided ample space for them.

Facilities
In terms of facilities, the essentials were there with two washrooms, a new cloakroom to deposit large bags, and other items for a fee – ideal for travellers with luggage.

There was air-conditioning from the moment we entered the hall queuing area so attendees could wait in comfort – an essential for hot and humid Singapore. During the concert, I felt comfortably cool even from my seat in the back.

F&B kiosks and merchandise stands were also placed inside, ensuring that concert-goers could queue in air-conditioned comfort and get their purchases easily before going into the concert hall.

Location
Conveniently situated in Singapore’s east, Arena @ Expo offers accessibility and ease for both local and international visitors. The venue is just a six-minute walk from Expo MRT station, which connects to two train lines and takes you to central Singapore in about 20 minutes.

For international travellers flying in, Arena @ Expo is a quick 11-minute drive from Singapore Changi Airport, making it a convenient stop for short-stay travellers or those with tight schedules.

MICE application
Beyond concerts and public performances, the venue’s flexible configurations make it suitable for business and private events. The full-hall setup accommodates 6,684 guests, while the half-hall option fits up to 3,698, ideal for more intimate shows or corporate gatherings.

The venue’s direct connection to the Singapore Expo halls provides opportunities for event organisers looking to expand their event in one location.

Contact details
singaporeexpo.com.sg

Beyond the games: Taipei, a city of leisure and adventures

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Brought to you by JCIM Destination Marketing & Consulting

With nature, sports events and a variety of recreational activities, Taipei invites business travellers to stay longer

For business travellers and MICE participants, Taipei offers more than conference halls and meeting rooms. When the forums and exhibitions conclude, there is no need to rush home – Taipei invites you to stay a little longer.

From marathons and cycling routes to fitness expos and basketball tournaments, the city reveals a vibrant rhythm beyond business. By day, you may engage in professional networking; by night, you can stroll through lively night markets or ride along riverside bike paths, extending your business trip into a rejuvenating journey of both body and mind.

Nature within reach

From open plains to mountain parks, nature is easily accessible from Taipei via convenient rail and road connections
One of Taipei’s greatest charms is its seamless connection between urban life and nature. For business travellers with tight schedules, this accessibility is invaluable.
Within minutes of leaving a meeting, you can find yourself in riverside parks, unwinding along scenic cycling routes. In less than an hour, you can escape to Yangmingshan National Park, where hot springs, hiking trails, and panoramic mountain views offer physical and mental refreshment.
A morning ride at Dadaocheng Wharf, an afternoon soak in a mountainside hot spring, and an evening back in the city savouring gourmet cuisine. Along the way, stylish cafés add touches of creativity and lifestyle aesthetics.

Rising sports culture from the World Masters Games

The 2025 World Masters Games hosted by Taipei in May generated more interest in sports-related programmes and activities

The 2025 World Masters Games sparked a wave of enthusiasm for sports across Taipei. The event inspired a broader movement: more private synthetic venues for sport and fitness have flourished, while numerous civil organisations are investing in sports-related programmes and activities.

This surge in participation highlights how Taipei is evolving into a city where wellness and active living are integral parts of everyday life, further enriching the experience for international business visitors.

Big dome, bigger stage

The Taipei marathon has gained international recognition

With the completion of the Taipei Dome, the city now has a premier venue capable of hosting world-class sports and entertainment events. For business travellers, this means the opportunity to complement a conference schedule with unforgettable live experiences, sharing the energy of tens of thousands of spectators.

Meanwhile, the Taipei Marathon, recognised by World Athletics, has steadily gained international recognition. While the race itself draws global runners, it also offers business visitors a chance to witness the city’s dynamic spirit — watching thousands of participants dash past landmarks like the Presidential Office, the Xinyi District skyline, and the riverside parks.

For MICE participants, Taipei is more than just a host city for meetings. It is a place where business blends seamlessly with leisure, sports, and culture — a vibrant urban destination that allows the world to rediscover the city through the rhythm of movement. 

The Taipei City Government offers support for corporate groups. contact MICE One-stop Service by email: micetour@gov.taipei or call: +886 2 2720 8889 (#2104/#2105).

Plaza Premium Group appoints chief sales officer

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Plaza Premium Group (PPG) has promoted Becky Lim to chief sales officer.

With over 20 years’ experience in payments, loyalty, and airport hospitality, Lim has spent six years as managing director, commercial, building a global client portfolio and driving consistent revenue growth.

In her new role, Lim will lead PPG’s global sales teams, drive revenue growth, refine sales strategies, oversee product development and pricing, and expand responsibility for Airport Meet & Greet and Lounge Operations.

She previously held senior roles at DragonPass Asia Pacific, Visa, American Express, and DBS Bank, and holds a BA in Marketing with High Honors from Michigan State University.

Ponant welcomes Benoît-Etienne Domenget as group CEO

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Benoît-Etienne Domenget has been appointed group CEO of Ponant, effective November 3, 2025, succeeding Hervé Gastinel, who is leaving to pursue new professional opportunities.

With 25 years in hospitality, luxury, travel, and tourism, Domenget will focus on driving the Group’s international growth while upholding Ponant’s maritime expertise, hospitality standards, and environmental commitments.

He most recently served as CEO of Sommet Education, leading its international expansion across Glion, Les Roches, École Ducasse, Indian School of Hospitality, and Invictus Education, establishing the group as a global leader in hospitality and luxury management education.

AI and optimism drive M&E sector in 2026: Amex GBT

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AI is seen as an essential tool among professionals helping drive creativity, content creation, and tracking attendee engagement

The meetings and events industry is entering a new era, powered by record confidence and rapid digital transformation.

Optimism among professionals has reached its highest level in five years, with 85% of respondents saying they are optimistic or very optimistic about the year ahead – a notable jump from 74% last year.

AI is seen as an essential tool among professionals helping drive creativity, content creation, and tracking attendee engagement

At the heart of this shift, artificial intelligence (AI) has moved from an emerging technology to an essential tool for 2026, with 50% of industry professionals now integrating AI throughout event planning and execution, according to the 15th Annual Global Meetings and Events Forecast by American Express Global Business Travel (Amex GBT).

“Unprecedented optimism and technological innovation are converging to redefine how we create meaningful connections,” said Gerardo Tejado, senior vice president professional services at Amex GBT.

“We’re witnessing a transformative moment where AI is not just a tool, but a strategic partner that empowers meetings and events professionals to deliver more engaging, impactful, and intelligent event experiences with measurable impact. The meeting and events industry’s growing confidence – with 85% of professionals feeling optimistic about the future – reflects our collective ability to embrace change and unlock new possibilities.”

AI’s role in shaping the future of events
AI is already helping organisations unlock creativity, streamline operations, and elevate attendee experiences. From generating content and themes to tracking engagement and sentiment, the technology can help meetings professionals optimise budgets and deliver measurable impact.

The most anticipated AI use cases for the year include:

  • Connection: Event communications (35%), AI-powered matchmaking for attendees and sponsors (35%)
  • Content: Creative theme generation (34%) and, content creation (31%)
  • Measurement: Engagement tracking (31%)

ROI < ROE: Measuring what matters
Improving attendee experience remains meeting professionals’ top priority for 2026 (33%).

Meeting professionals have long strived to measure return on investment (ROI), which is giving rise to “return on experience” (ROE) as a metric. With much of the value of meetings and events tied to the impact they deliver, understanding ROE more accurately pinpoints how an event delivered against its strategic and creative objectives.

AI is essential for ROE, enabling event monitoring via badge scans and session check-ins, transforming behavioural data into actionable insights. Adoption of AI is trending up with 28% of meeting professionals planning to use it for post-event evaluation in 2026.

Shifting attendee expectations
To create truly memorable events, it is crucial to encourage attendees to be active participants rather than spectators, meeting their demand for more engaging, hands-on experiences.

Compared to five years ago, attendees today crave active engagement, with 42% wanting more interactive sessions such as like workshops or demos. This was closely followed by the desire for more social activities and networking opportunities (40%).

The full 2026 Meetings and Events Forecast can be found here.

Wellington fund to back academics as global Conference champions

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Wellington (pictured) launches fund to turn support local academics in bidding for international conferences

Business Events Wellington, in partnership with Tourism New Zealand, has launched the International Conference Leaders Fund, a new initiative designed to empower local researchers and academics to secure global conferences for the city.

The fund directly tackles a key barrier for many university researchers: limited access to funding needed to engage with international associations and attend major global meetings.

Wellington (pictured) launches fund to turn support local academics in bidding for international conferences

By offering targeted financial support, the initiative enables local experts to raise their international profiles and strengthen the global networks essential for attracting top-tier events to Wellington.

The fund has three strategic goals supporting academics in building their standing within international associations; aligning conference bids with Wellington’s key sectors ( Science, Climate Action and Environment, Technology, and Screen); and boosting the number of successful international conference bids led by Wellington researchers.

Margaret Hyland, deputy vice-chancellor – research, Victoria University of Wellington, stated: “Wellington’s research community has a global mindset and a strong track record of collaboration. This fund will give our academics the tools and confidence to lead international bids, bringing world-class events, and new opportunities to the capital.”

By investing in these future conference leaders, Wellington is cultivating a sustainable pipeline of bid champions, positioning the city as a premier destination for global knowledge exchange and collaboration.

“The strength of Wellington’s conference offering lies in its world-class research community,” says Irette Ferreira, manager of Business Events Wellington. “This fund supports our local experts to lead on the world stage, bringing more international events – and the knowledge, innovation, and economic benefits they deliver – home to Wellington.”

Applications for the fund are now open and will close on November 21, 2025. University-based researchers who are active members of international associations and keen to lead future conference bids are encouraged to apply.

Philippines’ largest hotelier targets Muslim MICE growth

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The Twin Lakes Hotel is part of an integrated tourism estate development in Laurel, Batangas

Megaworld Hotels and Resorts has certified all 13 of its properties as 100 per cent Muslim-friendly accommodations, a decisive move to capture the Muslim business events market.

By filling this niche demand, the hotel group aims to diversify its audience and counter the ongoing downturn in Chinese inbound travel.

The Twin Lakes Hotel is part of an integrated tourism estate development in Laurel, Batangas

“With less than a year from the time we declared our properties 100 per cent Muslim-Friendly accommodation establishment, we’ve already seen at least 20 million pesos (about US$354,000) worth of sales from this effort alone,” Megaworld Hotels’ managing director, Cleofe Albiso, shared.

According to Albiso, there is growing demand from Indonesia, Malaysia, the Middle East, and the local Muslim communities.

“By targeting and growing this additional market, we further diversify and populate our MICE venues, positioning them as inclusive destinations ready for global audiences,” Albiso added.

Albiso shared that Megaworld sees “tremendous opportunity” in the global Muslim travel market, citing projections by the Global Muslim Travel Index from Mastercard and CrescentRating that show the sector reaching US$225 billion by 2028. She further stressed that since the Philippines is still emerging in this space, it is “ripe for growth”.

The Philippines’ largest hotel operator currently manages seven brands and 8,500 keys, but its expansion is not limited to accommodations. The group is boosting its business events offerings with the planned late-year completion of the 2,500-pax Mactan Expo Centre in Cebu.

Additionally, Megaworld recently opened Marhaba Cove, a Muslim-friendly beach area, next to The Tent convention venue in Boracay Newcoast. Future plans also include developing new event venues within its township in the Manila Bay Area.

The Twin Lakes Hotel in Batangas, which sees heavy event traffic, has also implemented specialised training for staff on Muslim customs. Muslim delegates can now enjoy Halal-friendly dining via a separate menu and use a dedicated non-alcoholic corner, ensuring maximum cultural sensitivity.

Meanwhile, at Savoy Hotel Manila, its Soulful Stay Package caters to Muslim delegates with culturally sensitive room amenities. These features include Qibla direction, ablution facilities, clean water, Islamic/Arabic television channels, and a Muslim-friendly menu.

Thai agents form new DMC to attract South American groups

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Latin America is a new market for Thailand; Lumpini Park in Bangkok pictured

A group of seasoned travel professionals in Thailand have come together to form a new DMC that specialises in handling groups from Latin American markets – a source market that its CEO Jerri Povibool regards as being “fresh” and ideal for the Kingdom’s market diversification.

Exotic Travel Advisory is less than a year old, and had started off with inbound leisure groups. The move into the business events space started when Jerri landed a contract recently to bring 250 delegates to Phuket next year for a meeting.

Latin America is a new market for Thailand; Lumpini Park in Bangkok pictured

Jerri brings a wealth of hospitality experience acquired from her stations in the Middle East, Hong Kong and Vietnam, and is supported by colleagues who have over 30 years of experience in travel.

“Thailand is a mature destination, which means many travellers from various source markets are familiar with it, and know how to arrange itineraries on their own without the help of DMCs and travel agents. However, the Latin American markets have yet to explore Thailand deeply and a language barrier remains. As such, Latin American markets are a good one for us to tap,” Jerri told TTGmice.

She further shared that high-end corporate groups from Mexico and Argentina are drawn to five-star hotels, and quality destination experiences, that will introduce them to local culture.

“Bangkok is a firm favourite and they will ask for time to immerse in culture up north in Chiang Mai and Chiang Rai,” she added.

Canberra welcomes four global conferences

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Mount Stromlo; photo by Visit Canberra

Canberra has successfully secured four international conferences spanning space science, artificial intelligence, human-computer interaction, and healthcare, this spring.

The influx of global knowledge events in October and November 2025 will draw over 1,200 leading thinkers, innovators, and practitioners from around the world, providing a significant boost to the capital’s visitor economy and research ecosystem.

Mount Stromlo; photo by Visit Canberra

The schedule kicks off this month with the Scientific Detector Workshop, hosted by the ANU Research School of Astronomy and Astrophysics at Mount Stromlo and the ANU Research School of Physics building. Highlights of the programme include a public lecture and stargazing event featuring Nobel Laureate professor Brian Schmidt.

Following this, the city will welcome two major events in digital technology: the International Conference on Affective Computing and Intelligent Interaction (ACII); and the 27th International Conference on Multimodal Interaction (ICMI) 2025.

ACII will deep dive into research on Socially Responsible Affective Computing – the design of systems that can recognise, interpret, and simulate human emotions – and will feature a gala dinner at the National Gallery of Australia. ICMI, meanwhile, will bring together global leaders in artificial intelligence and human interaction research.

In November, the focus shifts to medicine with the International Forum on Quality and Safety in Healthcare. This event will convene health leaders from across the world to focus on innovation in patient safety, specifically exploring inclusive healthcare approaches that connect climate, equity, Indigenous knowledge, and leadership for lasting system-wide impact.

The Canberra Convention Bureau, which played a pivotal role in securing these events, noted that these business events align with the city’s knowledge economy and growth sectors.

Reviews

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.

A versatile powerhouse

Arena @ Expo, a multipurpose concert hall at the Singapore Expo is a flexible space for high octane concerts and lifestyle events.

Amari Bangkok

The five-star property excels in backing its expansive facilities with seamless service and personalised attention, setting the benchmark for luxury in Bangkok.