Asia/Singapore Monday, 27th April 2026
Page 186

Auckland expands Destination Partnership Programme

0
Collaboration between all parties is crucial for Auckland's (pictured) success as a tourism destination

The Destination Partnership Programme (DPP), launched in 2023 by Tātaki Auckland Unlimited, has expanded into its second year to include a wider range of tourism businesses.

Initially developed as an interim funding solution, the DPP aims to attract more business events and leisure travellers to Auckland.

Collaboration between all parties is crucial for Auckland’s (pictured) success as a tourism destination

Starting July 1, 2024, the second DPP will offer seven partnership levels. This includes “Love AKL” for small and emerging tourism businesses, as well as businesses indirectly benefiting from tourism, such as restaurants and retail stores. Another new level is “Destination Services Partner” for companies providing tourism marketing and support services.

According to Annie Dundas, director destination at Tātaki Auckland Unlimited, the DPP generated NZ$1.9 million (US$1.2 million) in industry support in its first year (ending June 30, 2024). This funding allowed them to promote Auckland in key markets like Australia and North America, attract business events, and collaborate with other tourism organisations. She credited the DPP with improving Auckland’s global conference ranking from 173 to 84.

Funds from the DPP were used for various marketing initiatives, including consumer campaigns in domestic and Australian markets, public relations support, trade familiarisation events, and participation at key trade events such as AIME, TRENZ, and MEETING.

In its first year, the DPP saw participation from over 140 hotels, local tourism operators, and business event venues, which helped to secure 72 business events expected to bring 161,000 visitor nights to Auckland between 2024 and 2026.

“All DPP funds generated go towards an activity that directly benefits the region and are not used for Tātaki Auckland Unlimited overhead costs, nor to attract or invest in major events,” added Dundas.

Despite the programme’s success, Tātaki Auckland Unlimited chief executive Nick Hill supported mayor Wayne Brown’s call for a long-term funding solution involving central government, local government, and tourism industry partners.

Businesses interested in participating in the second year of the DPP can register now for more information.

BestCities Global Forum heads to Dublin in 2025

0
Dublin will provide an inspiring setting for Global Forum delegates; EPIC The Irish Emigration Museum pictured

BestCities Global Alliance’s annual industry event, the 2025 Global Forum, will be held in Dublin, Ireland, from January 24-26, 2025.

Through the theme Creative Collaborations: Innovating for Greater Communities, BestCities’ flagship event will explore the ways creative connections can ignite innovation, foster inclusivity, and transform global issues into community-driven solutions.

Dublin will provide an inspiring setting for Global Forum delegates; EPIC The Irish Emigration Museum pictured

In addition to workshops and sessions designed to challenge and inspire attendees, the forum offers plenty of opportunities for peers from diverse industries to network and get to know the 13 BestCities Global Alliance destination partners.

“We are thrilled to host the 2025 Global Forum in Dublin – a thriving technology hub that has so much to teach the world in terms of innovation and transformation,” said Loren Christie, managing director of BestCities Global Alliance.

“We’re fine-tuning an education-rich programme with thought-provoking workshops, valuable networking opportunities, and collaborations with local community-building organisations like the Gaelic Athletics Association and Gaelic Players Association. Everything ties back to our community-focused theme, with a goal of cultivating connections that lead to positive, meaningful and lasting change within the meetings industry.”

Named the European Capital of Smart Tourism in 2024, Dublin is home to experts in artificial intelligence (AI), sustainability, and digital transformation – many of whom will share their insights at the Global Forum. Attendees can also explore the city, with networking events hosted at local icons like the Guinness Storehouse, The Convention Centre Dublin, and the TradFest programme.

BestCities encourages Global Forum attendees to Engage for Good each year by raising funds for a local initiative. This year’s recipient is the Solas Project, a non-profit that supports Irish youth in building self-worth, character and motivation. Attendees earn points by engaging prior, during and after the Forum, with more points earned by the group translating to more money donated to the initiative.

Meetings 2024 gears up for biggest show yet

0
Hobbiton Movie Set - Bagshot Row

Over 1,100 business events professionals from New Zealand, Australia and Asia-Pacific are heading to Rotorua next week for MEETINGS 2024 – the national tradeshow for the business events sector on 19 and 20 June.

BEIA’s annual showcase will welcome a record number of buyers and exhibitors for two days at Rotorua’s Energy Events Centre, with a pōhiri and welcome function at the Sir Howard Morrison Centre on June 18.

Hobbiton Movie Set – Bagshot Row

MEETINGS 2024 coincides with Te Tau Hou Māori – the Māori New Year, when Matariki reappears in the dawn skies, and RotoruaNZ is also inviting hosted buyers to a special Matariki dinner on June 19 to celebrate.

New this year, MEETINGS Education sessions for buyers will be held during lunch breaks on both days, covering a wide range of relevant and trending topics.

Meanwhile, the Tourism New Zealand Knowledge and Destination Hub will host 23 different 15-minute targeted presentations throughout the two days of MEETINGS. Attendees can find out what’s new in New Zealand events with regional showcase updates from across the country,

Day buyers can register for free on the MEETINGS website. They can attend MEETINGS for any length and request priority registration for their choice of education sessions, complimentary activities in Rotorua, and return transport from Auckland.

MEETINGS-related activities will start this weekend, when more than 30 Australian hosted buyers will be treated to a pre-MEETINGS tour of the Hobbiton Movie Set to experience the brand-new Bagshot Row development.

There will also be a one-day destination fam in Rotorua on June 18.

Business Events Industry Aotearoa (BEIA) chief executive, Lisa Hopkins, said: “MEETINGS is so much more than a two-day tradeshow. It’s going to be a multi-sensory set of experiences that will leave guests with long-lasting memories.

“Our visitors to MEETINGS 2024 can expect a full immersion into Aotearoa New Zealand’s rich culture, and an extremely warm welcome in the heart of the North Island.”

New Zealand hosted buyers will have their turn to experience tours of Hobbiton Movie Set before and after MEETINGS on June 17 and June 21.

Many Australian hosted buyers will also be staying on after MEETINGS with the support of Air New Zealand and regional business events bureaux to visit Auckland, Taupō, Rotorua, Waikato, Wellington, or Christchurch.

Sands Expo earns highest tier of Singapore MICE Sustainability Certification

0
Sustainability is a baseline for all events at Sands Expo & Convention Centre (pictured)

Marina Bay Sands’ Sands Expo & Convention Centre has become the first venue to be awarded the Singapore MICE Sustainability Certification (MSC) at the highest tier of Gold.

Launched this January, the Singapore MSC certifies businesses for adopting sustainable event practices and raises sustainability standards across the business events industry, in support of the Singapore Green Plan 2030. It was developed by the Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS), with support from the Singapore Tourism Board, and in consultation with SACEOS members and industry players.

Sustainability is a baseline for all events at Sands Expo & Convention Centre (pictured)

The new framework builds on the first MICE Sustainability Certification introduced in 2016 – which Sands Expo had been recognised under – and aligns with the targets set out in the MICE Sustainability Roadmap. It incorporates international benchmarks and covers applicants’ management approach to various sustainability pillars, including Carbon, Waste, Energy, Water Management, Social, Human Resource Competency and Procurement.

Sands Expo is built to be sustainable, with the venue holding triple platinum certification from leading bodies such as the Building and Construction Authority, Events Industry Council, and US Green Building Council. It is also Singapore’s first fully offset MICE venue, allowing clients to organise environmentally-friendly events. Last year, the venue was home to over 2,440 events.

Beyond infrastructure, Sands Expo focuses on reducing waste and extending the lifespan of single-use materials. While the venue previously introduced circular bottles made with recycled polyethylene terephthalate, it has also invested in over 100 mobile water dispensers and plumbed-in dispensers to increase refill points and promote the use of reusable glasses and bottles. Visitors will also notice menu cubes and dietary indicators crafted from repurposed chopsticks during banquets, eliminating the need for paper products. These innovative products are created in collaboration with a local vendor, contributing to the recycling of over a million used chopsticks to date.

Chefs also frequently harvest fresh herbs and leafy greens from the onsite herb gardens and mobile hydroponic displays, which supports Singapore’s goal to strengthen food security and reduce carbon emissions from the transportation of produce. Post-event, unserved food is frozen in blast chillers and donated regularly to partners such as The Food Bank Singapore, or to communities in need. Since 2016, over 17,500kg of food has been donated.

Beyond these practices, Sands Expo offers dedicated Sustainable Event Advisory Services, customising sustainable solutions for clients. Last year, the team collected bottles from Vinexpo Asia, a global wine and spirits event, and diverted over 34,000 glass bottles to a glass recycling firm to be crushed, melted and repurposed into new products. In another example, over 2,000 radios and headsets were collected during the MDRT (Million Dollar Round Table) Global Conference 2023 and donated to the Migrant Workers’ Centre as gifts for the migrant worker community.

The venue’s MICE Team Members are trained to be sustainability champions, with the venue targeting to have 100 staff undergo the Events Industry Council’s Sustainable Event Professional Certificate programme this year.

Guided by the Sands ECO360 programme, Marina Bay Sands has also been recognised for its sustainability efforts. Earlier this year, ArtScience Museum was certified LEED Platinum by the US Green Building Council – the first museum in Asia Pacific to receive this highest level of recognition – while the property was accorded the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations last year.

Panittha Buri elected as UFI President for 2025-26

0
From left: Panittha Buri; Hugh Jones; and Geoff Dickinson

The UFI Board of Directors has elected Panittha Buri, vice chairperson of Bhiraj Buri Group, as the UFI President for the 2025-26 period.

Panittha will join the UFI Presidential Trio as incoming president next November, and become UFI President at the 92nd UFI Global Congress in November 2025 in Hong Kong.

From left: Panittha Buri; Hugh Jones; and Geoff Dickinson

The UFI Presidential Trio for the November 2024 – November 2025 term will be Hugh Jones (CEO of RX), president; Panittha, incoming president; and Geoff Dickinson (CEO of dmg events), outgoing president.

This decision will become effective at the conclusion of the 91st UFI Global Congress, which will take place from November 20-23, 2024 in Cologne, Germany.

As UFI’s incoming president, Panittha will work closely with Jones and Dickinson, managing UFI at the highest level and furthering UFI’s mission to connect, support and promote the exhibition industry around the world.

Panittha has served as the vice chairperson of Bhiraj Buri Group since October 2022. Previously, she held various roles at the Bangkok International Trade and Exhibition Centre, such as managing director and director of marketing & sales.

Since 2023, Panittha has taken on several prominent roles: chair of the UFI Asia Pacific Chapter; president of the Thai Exhibition Association (TEA); and Board Member of the Thailand Convention & Exhibition Bureau. She is also a board member of both UFI and AIPC (International Association of Convention Centres).

The UFI Board of Directors has elected Panittha Buri, vice chairperson of Bhiraj Buri Group, as the UFI President for the 2025-26 period.

Panittha will join the UFI Presidential Trio as incoming president next November, and become UFI President at the 92nd UFI Global Congress in November 2025 in Hong Kong.

The UFI Presidential Trio for the November 2024 – November 2025 term will be Hugh Jones (CEO of RX), president; Panittha, incoming president; and Geoff Dickinson (CEO of dmg events), outgoing president.

This decision will become effective at the conclusion of the 91st UFI Global Congress, which will take place from November 20-23, 2024 in Cologne, Germany.

As UFI’s incoming president, Panittha will work closely with Jones and Dickinson, managing UFI at the highest level and furthering UFI’s mission to connect, support and promote the exhibition industry around the world.

Panittha has served as the vice chairperson of Bhiraj Buri Group since October 2022. Previously, she held various roles at the Bangkok International Trade and Exhibition Centre, such as managing director and director of marketing & sales.

Since 2023, Panittha has taken on several prominent roles: chair of the UFI Asia Pacific Chapter; president of the Thai Exhibition Association (TEA); and Board Member of the Thailand Convention & Exhibition Bureau. She is also a board member of both UFI and AIPC (International Association of Convention Centres).

Ritz-Carlton, Langkawi welcomes new executive chef

0

The Ritz-Carlton, Langkawi welcomes Moreno Gianfranco Miotto to the team as the resort’s new executive chef.

Born in Canada, Miotto started his career in independent restaurants, honing his skills in Italian cuisine before joining the hotel industry in 2007, as executive chef at the Rosewood Castiglion del Bosco in Tuscany, Italy, before moving back to Canada where he continued to build his career as an executive chef.

From there he joined The Ritz-Carlton, Doha as chef de cuisine for two years, before returning to Canada for two years to join the Sequoia Company of Restaurants as corporate executive chef.

Miotto returned to the Marriott Group in 2019, joining W Hotel Doha first as chef de cuisine before being elevated to executive sous chef. After his time with W Hotel Doha he moved to the Rosa Grand Milano, then Sheraton Ammam, and finally his last role at The Ritz-Carlton, Budapest as executive chef.

ICC Sydney’s Geoff Donaghy to step down

0

Geoff Donaghy, chief executive of ICC Sydney and group director – convention centres, ASM Global (APAC), will depart from his full-time role on August 30, 2024, but will stay on as an advisor to the business until the end of the year as ASM Global embeds its succession strategy over the coming weeks.

Donaghy is one of ASM Global’s longest-serving executives, having been with the company for more than three decades. During his 10 years at ICC Sydney, Donaghy and his team secured and operated events that have delivered almost A$4 billion (US$2.6 billion) in economic impact.

ICC Sydney was also the first convention centre to release a Reconciliation Action Plan and a Disability and Inclusion Action Plan, reach Silver Tier status in Pride in Diversity’s Australian Workplace Equality Index, among other leading campaigns such as its Feeding your Performance philosophy and client Legacy Program.

Under his leadership, ICC Sydney received 95 industry awards, achieving an average delegate satisfaction rating of 97.4 per cent and 98.2 per cent client satisfaction rating.

During his time with ASM Global, Donaghy also contributed to the establishment of other venues such as the Cairns Convention Centre, and Suncorp Stadium in Brisbane.

Industry stakeholders call for standardisation in NDC amid shifts in corporate travel sourcing

0
NDC remains complex and challenging for corporate travel buyers

A continuous sourcing model for corporate travel is emerging, but the industry is still grappling with IATA’s New Distribution Capability (NDC), a data exchange format based on offer and order management processes, allowing airlines to create and distribute relevant offers to customers regardless of the distribution channel.

With this new sourcing trend, Nicola Winchester, director of global travel at EY, emphasised that airline pricing should be based on future data, not historical data.

NDC remains complex and challenging for corporate travel buyers

Johnny Thorsen, vice president, partnerships, Spotnana, and a fellow panelist at the recent Global Business Travel Association (GBTA) APAC Conference in Singapore, agreed that the industry can no longer adopt a “once-a-year buyer mindset.” He added that artificial intelligence can help by amalgamating data and eliminating outdated airfares.

A veteran corporate travel manager told TTGmice that airlines have the technology to reprice airfares based on backend sales data continuously. For instance, United Airlines can file up to 26 fares that differ slightly in price. However, he noted that NDC seems to favour airlines by enabling them to deliver more personalised services, rather than assisting corporate travel buyers.

This situation leads to airfares and eligibilities on a company’s online booking tool not being foolproof, while travel management company (TMC) operation teams struggle to keep up.

“Each airline is creating its own NDC strategy with some similarities, but inconsistencies exist. Some airlines work with global distribution systems (GDSs) and offer direct connections, but others do not, limiting content access,” he explained.

Due to cost factors, his company’s Online Booking Tool (OBT) is still catching up in building direct connections with airlines using different NDC versions, with no concerted effort to upgrade to the latest standards.

He called for better standardisation of NDC, GDS, and APIs (application programming interfaces), and urged regulators to step in, though he remained sceptical about potential intervention.

Adriana Nainggolan, travel programme manager APAC at Autodesk, said: “It all goes down to industry standards for NDC readiness. Airlines have worked with GDSs and TMCs will need to create the Minimum Marketable Product (MMP) Framework to be able to sell the NDC fares on OBTs.”

She cited American Express Global Business Travel (Amex GBT) as an example of providing companies access to comprehensive and competitive travel content. In May, Amex GBT announced the extension of its private channel agreement with British Airways (BA), ensuring customers have surcharge-free access to BA content while NDC and modern retailing capabilities evolve.

Amex GBT acknowledged that transforming air distribution with NDC is a complex endeavour requiring alignment across the entire travel ecosystem. The TMC stated: “To help develop robust NDC connections for business travel, we’ve created the MMP framework, available through public, open channels.”

“This framework, based on early deployments of NDC-sourced content, includes 162 use cases that airlines, GDSs, and OBTs need to fulfil before integrating NDC content into the Amex GBT marketplace.”

Gevme expands into China through partnership with WeMeet

0
From left: Gevme’s Veemal Gungadin, and WeMeet’s Gu Xuebin

Singapore-based event technology company Gevme and WeMeet, an AI platform for international marketing and business events, inked a partnership agreement at the Global Exhibition CEO Shanghai Summit 2024 last week.

Key features of the combined offerings include seamless WeChat integration, empowering organisers to leverage WeChat as a marketing platform to drive event registration, digital payment, and audience engagement, alongside AI-powered tools for multilingual event concierge services, real-time content summaries, and hybrid and live streaming capabilities accessible both inside and outside of China.

From left: Gevme’s Veemal Gungadin, and WeMeet’s Gu Xuebin

On why this was a good time to officially enter the Chinese market, Gevme CEO Veemal Gungadin, told TTGmice: “The timing couldn’t be better. With China’s Go Global policy, we have seen trade with China and South-east Asia, the European Union, and the US increasing. In fact, From 2018 to 2022, the compound annual growth rate of China’s outward direct investment stock in South-east Asia reached 11.7 per cent.”

This in turn, he added, has an impact on both the inbound and outbound business events industry from China, which Gevme wants to tap onto.

When asked how difficult it was to access the notoriously-difficult China market, Gungadin shared: “We recognised early on that success in China requires a deep understanding of local nuances and strong relationships. That’s why we spent considerable time identifying the right partner.”

Gevme has been working with the WeMeet team for almost four years now, whose “proven expertise in the Chinese market and their innovative use of AI” aligned perfectly with Gevme’s vision.

“Together, we’ve created a solution that seamlessly integrates with existing Chinese platforms while offering the sophisticated features Gevme is known for globally,” Gungadin stated.

Both Gevme and WeMeet have also affirmed their commitment to continuous innovation, and are actively exploring further developments to enhance their joint offerings.

“We have an ambitious roadmap for the future. In the next few years, you can expect to see deeper WeChat integration; and new AI-powered features that further streamline event planning, personalise attendee experiences, and provide valuable data insights.

“We will also be targeting specific industries within China where our combined solution can create significant value,” he noted.

DEXPO and MP Singapore forge new MICE alliance

0
The MoU aims to facilitate business connections and technology transfer through business events across China and South-east Asia

DLG Exhibition & Events Co. (DEXPO), a trade exhibition and event organiser in China, has entered into a strategic partnership with MP Singapore, a global full-service events management, marketing, and community engagement firm.

The agreement aims to jointly invest in, organise, and host business events in the technology sector between China and South-east Asia, in particular, Brunei, Cambodia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam.

The MoU aims to facilitate business connections and technology transfer through business events across China and South-east Asia

These programmes will include industry conferences, trade delegations, and matchmaking events to facilitate business connections and technology transfer between Chinese and South-east Asian companies.

The presence of Singapore businesses at the World Artificial Intelligence Conference, July 4-7, 2024 in Shanghai, and Chinese businesses at AIMX Singapore, October 28-30, 2024, respectively will mark the first of many of such collaborations enabled by this partnership.

“This partnership with MP Singapore is a significant step forward in our mission to connect Chinese and Southeast-Asian businesses within the technology sector,” said Joes Qiu, vice president, DEXPO. “By combining our resources and expertise, we can create valuable platforms for technology exchange and facilitate the growth of the MICE industry in the region.”

Reviews

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.