Asia/Singapore Thursday, 9th April 2026
Page 188

Aviation experts say fatalities from turbulence “rare”

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Aviation experts weighing in on Singapore Airlines’ turbulence-related accident on Tuesday (May 21), where a 73-year-old passenger with a heart condition had died, say such fatalities are rare and that flying remains a safe way to commute over long distances.

The incident on SQ321, travelling from London to Singapore, occurred as the aircraft flew over the Irrawaddy Basin at 37,000 feet (about 11,277m) and dropped about 6,000 feet within minutes during sudden extreme turbulence, according to flight tracking data and updates from Singapore Airlines.

Pilots in flight will face turbulence associated with clear-air and convective weather, but these are rarely fatal

Thereafter, SQ321 made an emergency landing at Bangkok’s Suvarnabhumi Airport at 16.45 Singapore time.

A situation update from the airline issued early Wednesday morning stated that 79 passengers and six crew members are in Bangkok receiving medical treatment while those fit to fly have returned to Singapore on a relief flight that landed at Changi Airport at 05.05.

Speaking to Channel NewsAsia late on May 21, independent aviation analyst Alvin Lie said the intensity of turbulence experienced by SQ321 was likely “extreme” as it encountered clear-air turbulence (CAT), and that the phenomenon was rarely severe.

Stefan Wood, executive director at Air 7 Asia and pilot, who has flown in the region for the past 20 years, agrees that SQ321’s incident was unfortunate and rare, and stated that flying remains safe for travellers.

“Pilots in flight face turbulence associated with clear-air and convective weather such as thunderstorms. In the case of CAT, the aircraft can drop a couple of thousand-feet all of a sudden. Obviously, this will cause anything not buckled down to go flying,” Wood told TTG Asia in a call on May 22 morning.

Luzi Matzig, founder of Thailand-based VIP Jets, pilot, and chairman of travel and tourism firm Asian Trails Group, said “severe air turbulence can occur without warning” and injure passengers who are “on the way to or from toilets”. Injuries could be sustained when passengers are tossed against the plane’s ceiling and back onto the floor.

He stated that it would be wise for air passengers to “wear seatbelt at all times”.

Wood pointed out that the intensity of turbulence varies by aircraft size and flying altitude. Generally, larger aeroplanes are more stable while higher altitudes offer a more stable environment.

“The worst weather happens between 20,000 and 40,000 feet,” he said.

Larger passenger jets typically fly a maximum altitude of about 41,000 feet, whereas smaller private jets can go farther up to a maximum of 53,000 feet.

“To explain this simply, larger aircraft have to pressurise a larger cabin space, and it gets harder to pressurise at higher altitudes. On the other hand, smaller private jets have less cabin space to pressurise, hence it is easier to pressurise and can fly at higher altitudes,” said Wood.

Are flights more turbulent now?
Social media chatter seems to paint a picture of flights encountering more frequent and intense turbulence.

Anecdotal feedback from conversations this TTG Asia reporter had with air crew during long- and mid-haul flights since the start of this year also indicated more frequent turbulence in the past year, with onboard injuries and minor accidents such as bumps and spills becoming commonplace.

An editorial authored by Yann Cabaret, CEO of SITA for Aircaft, and published in July 2023 on the SITA site, stated that climate change has resulted in a rise in extreme weather events, which have a significant impact on aviation operations, including flight delays and compromised safety of passengers and crew members.

He pointed to research published in June 2023 by the University of Reading showing a significant increase in CAT over the past four decades due to the warming climate, particularly in the US, the North Atlantic, South Atlantic, Eastern Pacific, Europe and the Middle East. CAT increases in northern Brazil and parts of the coast of Antarctica were more modest in comparison.

The study did not provide observations of CAT over Asian airspace.

Wood offered a different view: “You can talk about climate change and global warming, but my observations in flight are that it (intensity and frequency of air turbulence) has not changed. Thunderstorms build up and weather patterns come through – these things happen.”

“Aircraft weather radars are very good and should pick up on thunderstorms, allowing pilots to avoid them. However, not all weather is captured by radar, so pilots need to be situationally aware. Pilots can also spot weather conditions by looking out the front window, provided they are not in cloud, and by listening to other aircraft pilots in the region. Aircraft radar will show where other aircraft are going, and if they are going around something you cannot see yet, then you have to watch out,” Wood added.

In his post, Cabaret said CAT was “invisible and difficult to forecast ahead of a flight”, especially not by traditional onboard radar systems.

He wrote: “As different forecasts excel in specific areas, reliable and accurate weather forecasts and observations from various sources enable pilots and dispatchers to anticipate and avoid hazardous weather (including potential CAT occurrences), thereby reducing risks and improving safety.”

To achieve more accurate weather visualisation, SITA has developed solutions SITA eWAS and SITA Mission Watch to aggregate multiple weather feeds.

TTG Asia’s query to SITA about the accuracy of its weather aggregators and level of adoption of top-of-range weather visualisation technology by passenger airlines was unanswered at press time.

Cost of flying in turbulent weather
Witsanu Attavanich, associate professor of economics at the Faculty of Economics at Kasetsart University in Bangkok, Thailand, told TTG Asia that the aviation industry must prepare for the potential rise in turbulence due to climate change.

He referenced three recent studies – one examining the global impact of climate change on turbulence; another on how climate change speeds up jet streams, a turbulence factor; and a broader 2018 study on turbulence dynamics, forecasting, and climate change’s influence.

Witsanu said: “Particularly in the region where the SQ321 incident occurred, over Myanmar-Thai airspace (Northern to Central Thailand and Upper Myanmar), published studies show this region is prone to weather conditions that lead to turbulence during this season – the months of March to May. During June to August, there will be less.

“Studies show that climate change leads to an increase of all forms of turbulence, and the potential economic impacts of this increase on the travel and aviation sector are manifold.”

He said turbulence could lead to increased fuel consumption, flight delays, cancellations, and even aircraft damage.

“Therefore, there may be increased fuel costs, as planes may need to carry more spare fuel to circumvent turbulence. Disruptions due to turbulence can lead to flight delays, cancellations and lost revenue. It can also damage aircraft, leading to repair costs and downtime, or contribute to passenger reluctance to fly,” he added.

The industry would also likely need to invest more money into technologies such as improved forecast models, advanced detection systems, and sensor development to better identify and circumvent turbulence, particularly CAT, he detailed.

Witsanu cited a US government study that suggested turbulence costs the country between US$150 million and US$500 million annually in economic impact. – Additional reporting by Anne Somanas

UFI’s Global Exhibitions Day 2024 focuses on sustainable futures

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Exhibitions have transversal impact across multiple industries and economies, building communities to collaborate on solutions for global challenges

The ninth edition of Global Exhibitions Day (GED) will be held on June 5, 2024, under the theme Exhibitions are catalysts to sustainable futures.

Facilitated by UFI (The Global Association of the Exhibition Industry), the GED 2024 theme reinforces the role of exhibitions as platforms to bring people together face-to-face to connect, collaborate on global solutions aligned to the United Nations Sustainable Development Goals, and drive progress for economies worldwide.

Exhibitions have transversal impact across multiple industries and economies, building communities to collaborate on solutions for global challenges

Four key messages underpin this year’s theme, including how exhibitions drive progress, facilitate economic growth, are a sustainable way of doing business, and how it connects people.

The GED 2024 campaign is also collaborating with digital marketing partner Snöball and sustainability partner EcoMatcher to plant a “GED Forest” across the Philippines, Madagascar, and Ecuador. With every social share using Snöball, each participant will receive a tree planted in the GED Forest” provided by EcoMatcher.

UFI invites all professionals across the industry to amplify their support for GED 2024 and help grow the global GED Forest.

More resources and tools to celebrate GED 2024 can be found on the official event website, www.globalexhibitionsday.org. Some ideas on how to get involved include asking government officials for endorsement and recognition of the exhibition industry; sharing GED 2024’s theme and core messages with local media to increase awareness; organising a GED 2024 initiative and adding it to the GED World Map; or downloading the toolkit on the GED website and customise visuals using the GED logo or ‘Voices of the Industry’ card.

Conrad Bali celebrates 20th anniversary with 20 new sustainable experiences

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Conrad Bali’s 20th anniversary celebrations

In conjunction with its 20th anniversary, Conrad Bali has launched a series of 20 curated experiences, such as gastronomic journeys, cultural encounters, and wellness escapes.

The experiences are in line with the hotel’s programme to support local culture, community, and conscious living, which have increasingly become event planner’s requirements when deciding on an event venue.

Conrad Bali’s 20th anniversary celebrations

According to Kevin Girard, general manager of Conrad Bali, most of the business events the hotel handles – small- to medium-size groups of the C-suite level – are looking for venues that practise sustainable operations and support the local community.

Fortunately, with the new experiences, Conrad Bali can achieve 11 out of United Nation’s 17 Sustainable Development Goals.

Girard shared: “We have a playbook with all of the elements that explain at what level event planners would like to be involved, or how they would like to source some of the elements that are suitable and relevant to their programmes.”

For instance, he shared, one of the 20 new experiences is called Gather Responsibly, which demonstrates what carbon offset practices the resort has in place.

“This package also elaborates how we manage food waste, including its separation and donation. Guests can also participate in this process. If they wish to make a food donation through the organisation we partner with, guests also have the opportunity to cook and prepare food that will be donated to the community,” Girard explained.

Another sustainable initiative is the Echo Printing activity. Here, the hotel’s discarded linen is repurposed and transformed into cloth with unique designs and colours. These are created by applying natural plant parts from Bali, such as flowers and leaves, onto the fabric. Guests can take home their designed cloths as souvenirs, along with the cultural knowledge and experience gained from the activity.

“We also collaborate with the Mountain Mamas, a local women’s organisation, to upcycle discarded linen. The linen is sent to them and repurposed into reusable bags, with the proceeds going directly into their personal bank accounts,” Girard shared.

In another example, another meeting planner sought to give unique trophies to their winners, so the hotel collaborated with a talented local sculptor who is differently abled. Together, they created Buddha trophies crafted from local wood.

GBTA launches Accessibility Toolkit

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The online toolkit has been designed around industry best practices to help travel managers and suppliers implement more accessible business travel programmes

The charitable arm of the Global Business Travel Association (GBTA), GBTA Foundation, has launched the GBTA Accessibility Toolkit, a guide to help travel managers and buyers create more accessible policies and practices in their business travel programmes.

The GBTA Accessibility Toolkit contains seven modules on industry best practices around travel policy, traveller communication, supplier engagement and point-of-sale, key challenges and opportunities in accessible business travel, a glossary of terms, and industry case studies.

The online toolkit has been designed around industry best practices to help travel managers and suppliers implement more accessible business travel programmes

For many business travellers, accessibility requirements may also be hidden, such as chronic pain, neurodiversity and mental health, and 70 per cent of travel managers do not know or will usually not estimate how many of their travellers have accessibility requirements. Adding to the challenge is the business travel industry lacks universal accessibility standards, therefore leaving many companies to address the issue in an ad-hoc manner.

“Addressing accessibility challenges needs to be a priority for the business travel industry, as there is still a significant gap in understanding business traveller differences and how these translate into various needs,” said Delphine Millot, managing director of the GBTA Foundation and senior vice president for sustainability and advocacy at GBTA.

“Our GBTA Accessibility Toolkit is designed to help companies address this issue, in turn enhancing the business traveller experience, maximising the ROI of business travel, and supporting the delivery of travel services from across the supplier landscape.”

As part of the GBTA Accessibility Toolkit, the GBTA Foundation has introduced five Calls to Action aimed at creating a more accessible business travel industry. These actions urge suppliers and travel managers to perform an accessibility self-assessment to identify areas for improvement.

Additionally, travel managers should enhance their systems to transparently collect and confidentially store accessibility information from travellers. They should also establish a proactive and transparent support structure for responding to travellers who disclose their accessibility needs.

Moreover, the business travel industry should work together to develop a universal coding system that provides detailed accessibility information commonly required by travellers.

The Accessibility Toolkit is available at https://gbtafoundation.org/accessibility/.

Pullman Saigon Centre launches new meeting package

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Meeting rooms are equipped with state-of-the-art equipment and high-speed Wi-Fi

Minor Hotels appoints Puneet Dhawan as head of Asia

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Puneet Dhawan has been named the head of Asia for Minor Hotels, and will be based in the group’s Bangkok Corporate Office when he joins the company in July.

He will be responsible for the performance of all Minor Hotels properties in Asia, working in close collaboration with the Minor Hotels senior leadership team.

A seasoned professional with a 30-year hospitality career spanning Asia, Europe, and the Middle East, Dhawan was previously senior vice president of operations – India & South Asia at Accor.

Leslie Thng helms as EVP of Singapore Airlines

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The Singapore Airlines (SIA) Group has promoted Leslie Thng to executive vice president, effective July 1, 2024.

He first joined SIA in 1999 and served as senior vice president sales and marketing at the airline before his current role.

He remains the CEO of Scoot, SIA’s low-cost carrier subsidiary.

Crowne Plaza Changi Airport welcomes Greg Gubiani as GM

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Crowne Plaza Changi Airport has named Greg Gubiani as its new general manager.

He brings 25 years of extensive experience in the hospitality industry to his new role, Gubiani will take charge of the strategic management and operations of the 575-room Crowne Plaza Changi Airport.

He most recently served as the general manager of The Westin Kuala Lumpur.

dnata names new Singapore MD

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Global air and travel services provider dnata has appointed Neo Su Yin as the company’s managing director in Singapore. She will report to Charles Galloway, dnata’s regional CEO for Asia-Pacific.

In her role, Neo will oversee dnata’s ground handling and cargo operations at Changi Airport, and will manage a team of more than 1,500 employees.

A Singapore national, she was most recently CEO, Singapore, Singapore Post, and had also worked as General Manager at Changi Airport Group.

Subin Dharman joins W Bali – Seminyak as GM

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W Bali – Seminyak, the flagship W Hotels in Indonesia has named Subin Dharman as general manager.

With over two decades of leadership experience in luxury hotels across Asia-Pacific, the Middle East, the US and Europe, Dharman will champion W Bali – Seminyak’s ongoing initiatives aimed at addressing global environmental concerns, underscoring the hotel’s steadfast dedication to sustainability and social impact.

He was previously the general manager of The Ritz-Carlton, Bali before joining W Bali – Seminyak.

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