Asia/Singapore Friday, 10th April 2026
Page 193

Te Pae Christchurch marks second year with exceptional business performance

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More than 200,000 event attendees across 458 events have left their mark at Te Pae Christchurch since the convention centre hosted its first conference on May 2, 2022 – far exceeding expectations for its initial operating period.

The 458 events included 146 multi-day conferences, 19 exhibitions, 131 banquets, 157 meetings and five live performances.

Te Pae Christchurch crosses its second year of operation with business performance far better than initial projections

As the centre kicks off its third year this month, it shows off a packed events calendar for a period that is traditionally a quieter month for local tourism.

The centre will host back-to-back conferences, including the Royal Australasian College of Surgeons Annual Scientific Congress 2024, Institute of Directors 2024 NZ Conference, and MotorSport NZ Conference 2024. In addition to the five international and 10 national conferences, concerts and events booked for May, the programme of local events ranges from school balls to information evenings. Over 8,200 attendees are expected over the course of the month, including 2,650 attending from overseas and 3,135 from around New Zealand.

The impressive economic and broader benefits for the city and the region are the reason the New Zealand Government invested in Te Pae Christchurch as part of the Central Christchurch Recovery Plan, according to John O’Hagan, the chief executive of Rau Paenga Limited, the Crown infrastructure delivery agency that built and owns the facility.

“We are delighted with the number and quality of events that our operator ASM Global has been able to attract in the first two years,” said O’Hagan.

Te Pae Christchurch Convention Centre’s general manager, Ross Steele, said the first two years of operation have been an outstanding success for the venue.

Steele noted that activities held at the venue over the two years created an opportunity for locals to participate in world-class events, share knowledge with industry leaders, and promote their products and services to a national and international market.

He added: “The direct economic impacts of business events…have been well researched. What are perhaps less well recognised are the broader impacts of a successful business events infrastructure for our community. Whether it’s the opportunity to learn from the best in your field or network with industry leaders, or the chance for local businesses to demonstrate their capabilities in front of a huge audience, the wider impacts of a successful convention programme are incalculable.”

Pegasus Travel Management’s new events department takes off

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Singapore-headquartered Pegasus Travel Management has set up a dedicated business events department, going a step beyond several travel corporate services it already offers, such as ticketing and hotel bookings for corporate groups.

Managing director Charles Tan, told TTGmice: “MICE is a growing segment, and many tourism boards are focusing on it, such as Busan and Singapore. Also, customers had made requests for us to handle their MICE arrangements, but as we did not have a focused team looking into the area, we did (incentive groups and special interest trips) on an a la carte basis.”

Pegasus Travel Management’s new MCE department can handle events with up to 300 or so attendees

Forming the new event department allows Pegasus Travel Management to take on business event requests formally.

Lily Tay, senior manager (MICE), is no stranger to business events, having cut her teeth at companies such as American Lloyd Travel Services and Fortune Travel. She leads the new department.

Tay shared: “At this point, we’re trying to bring in as much volume as possible, both through in-house leads, as well as external enquiries. Now we’re able to offer an all-round service, instead of having to refer them to another agent after settling a client’s corporate ticketing, for example.”

The team is now staff by two professionals, and Tay said operations are currently manageable, with no immediate need to bring in more headcount. The company can handle group sizes ranging from 20 to around 300, “depending on their requirements”, noted Tay.

At press time, Pegasus Travel Management has confirmed its first corporate event group for October 2024.

Just before the pandemic, Pegasus Travel Management joined a global travel agency network community called Travel Leaders Network, and is the exclusive Singapore partner.

Wyndham charms business travellers with Workation Deals

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Fit for people who enjoy blending work with pleasure, Wyndham Hotels & Resorts’ Workation Deals offers discounted room rates, complemented by a suite of tailored amenities designed to enhance both productivity and relaxation. Expect perks such as a free welcome drink, free laundry service, late checkout, and much more at over 500 participating hotels in sought-after destinations such as China, Japan, South Korea, Australia, New Zealand, and South-east Asia.

Extra benefits are reserved for guests on longer stays. A two-night stay attracts a 12 per cent off room rate, while four nights and more will earn the guest a 20 per cent discount.

Wyndham properties promise a conducive work and play environment, complete with exceptional Wi-Fi, quality workspaces, and an array of leisure activities to unwind after hours.

Workation Deals are available for bookings made until November 25, 2024, with stays completed by November 30, 2024.

More information is available here.

Regala Skycity Hotel

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Vivace

Location
Regala Skycity Hotel is part of the future airport city, known as the Skycity integrated complex on Lantau Island, Hong Kong’s largest island. This massive project comprises the existing and expanding AsiaWorld-Expo convention and exhibition centre; the soon-to-come 11 Skies mixed-use retail and entertainment complex with more than 800 shops, including Greater China’s first KidZania theme park that is set to open mid-2024; and offices.

The address draws envy because it is close to the Hong Kong-Zhuhai-Macao Bridge that connects Hong Kong International Airport with 10 other cities in the economically-rich Greater Bay Area.

Regala Skycity Hotel is just two minutes on foot to AsiaWorld-Expo, while a short free shuttle bus conveys hotel guests to Tung Chung MTR Station and Hong Kong International Airport. From Tung Chung MTR Station, guests can easily access all the fun that the heart desires: Citygate Outlets mall, Hong Kong Disneyland, Ngong Ping Cable Car and Ngong Ping Village, as well as the rest of Hong Kong by train. This makes the hotel ideal for business travellers looking to inject leisure time into their itinerary.

Rooms
The hotel is massive, boasting 1,208 rooms and suites across an amazing 17 categories in its inventory. There are several room types with twin beds, providing good accommodation support for residential meeting groups. Various suite options also mean event planners can house VIPs within the same property for logistical ease.

My Premier Seaview Room is a good size at 18m2, with a wardrobe, TV console, and sufficient room to walk around even with my large suitcase standing at the foot of my king-size bed. Double-glazed windows offer top-notch soundproofing, giving me an environment even more peaceful than my own home back in Singapore.

MICE facilities
The Regala Grand Ballroom, Palladium Banquet Hall, and Emerald Banquet Hall are all located on the same level – and it is said that the hotel is the only one on Lantau Island to position all event venues on the same floor. This is great news for event planners requiring several spaces for multi-track conferences or simultaneous conference and exhibition combinations.

The Regala Grand Ballroom can accommodate 1,250 guests theatre-style or 912 guests in a round-table banquet setting. It can also be split into three smaller spaces – Ballroom 1 and 3 are good for 156 guests theatre-style each, and Ballroom 2 for 550 pax in the same layout.

Palladium and Emerald are smaller options for 350 and 150 guests theatre-style respectively. Similarly, both halls are flexible and can be turned into smaller venues for more intimate-sized gatherings.

All venues boast the latest in audio-visual technology, and an in-house team of experienced operations staff is committed to support event planners from start to end of their activations.

Other facilities
Regala Skycity Hotel’s all-day dining restaurant Petra is a spacious and well-lit venue. It seats 250 guests at once. It bustles during breakfast service, offering guests a buffet line and live cooking stations with international, Asian and Halal-certified food options.

An a la carte menu is available for lunch and dinner, and I had the chance to sample a pre-arranged three-course plated dinner on arrival, featuring a crisp smoked salmon salad, a savoury baked halibut fillet, and a satisfying slice of cheese cake with fresh berries.

One level up is Vivace, a beautiful venue specialising in Mediterranean dishes, from Spanish tapas to Italian pastas and seafood. As Vivace overlooks the hotel’s outdoor pool, guests also benefit from a relaxing holiday vibe.

I highly recommend The Jade, another visually-pleasing dining destination within the hotel that I had the pleasure of experiencing during a trip to Hong Kong last December. This venue gets bonus points for the stunning views of the airport and the sea from 12 floors up. Expect your table to be filled with classic Chinese dishes presented in artful ways. For example, the sweet and sour duck with century egg looks like balls of gems placed on a crystal pedestal that is adorned with flowers.

For quick bites, the hotel has vending machines that dispense cup noodles, chips, non-alcoholic drinks, and other snacks. These can be paid with payment apps and the local Octopus stored-value card.

Other facilities within the hotel include a jogging track and outdoor gym on the Sky Deck, five game rooms, and a swimming pool with a spacious outdoor terrace.

Service
Our dinner at Petra was served at a good pace, and service staff were cheerful and chatty. However, after dessert was served, service attention seemed to thin out and my companions and I struggled to get additional servings of drinking water. Perhaps it was due to us dining close to the end of operations, and staff were engaged with clean up. Service was attentive every morning during breakfast.

Verdict
I love the location now for shopping and accessing Disneyland and the rest of Hong Kong by the train network, and can easily imagine how much more I will enjoy this hotel once phase one of 11 Skies is up and running. For those attending events at AsiaWorld-Expo, Regala Skycity Hotel is truly a top accommodation choice.

No. of rooms 1,208
Contact details
www.regala-hotels.com/en/regala-skycity-hotel

Phuket selected as host of GSTC 2026

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This event is a pivotal first step for Phuket (pictured) in its aspiration to become a leading global sustainable tourism destination

Phuket secures the bid to host the 2026 Global Sustainable Tourism Council (GSTC 2026) conference, aligning with its agenda to transform into a global sustainable tourism destination by 2027.

Scheduled to happen in April 2026 under the theme of Regenerative Tourism, more than 700 tourism experts from 60 countries are expected to attend, generating over 50 million baht in revenue in the process.

This event is a pivotal first step for Phuket (pictured) in its aspiration to become a leading global sustainable tourism destination

The Thailand Convention and Exhibition Bureau spearheaded the bidding process, collaborating with key stakeholders including Phuket Province, the Sustainable Tourism Development Foundation (STDF), the Tourism Authority of Thailand (TAT), and the Designated Areas for Sustainable Tourism Administration.

Bhummikitti Raktaengam, president of STDF, emphasised the foundation’s commitment to advancing sustainable tourism practices in Thailand through practical initiatives. This includes implementing a strategic master plan that fosters collaboration between the tourism industry and the public sector, focusing on reducing carbon dioxide emissions, implementing proper waste management, and preparing the tourism sector to address challenges posed by global climate change.

Hosting the GSTC 2026 conference marks the commencement of Phuket, the Andaman region, and Thailand’s journey towards sustainable tourism.

Thapanee Kiatphaibool, TAT governor, further emphasised the significance of hosting GSTC 2026 in showcasing Thailand’s dedication to environmental conservation and protection on a global stage. This initiative is poised to enhance the country’s tourism image and bolster confidence among travellers, particularly “high-quality tourists” from Europe, America, Australia, and Asia.

Experience Gold Coast rolls out new videos directed at associations and incentives

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The new set of destination videos shows off a range of event-friendly infrastructure and experiences

Experience Gold Coast has launched the next round of videos designed to attract international associations and incentive travel groups to the city.

In a similar format as the initial video launched last month, the video takes the viewer into the imagination of a meeting planner who pictures a destination with an extensive range of infrastructure and experiences, framed by a spectacular coastline and tropical rainforest, just like the Gold Coast.

The new set of destination videos shows off a range of event-friendly infrastructure and experiences

Experience Gold Coast’s director, business events Brooke Campbell said the assets are designed to appeal specifically to international association and incentive travel group organisers looking to plan their next event.

“We can support association conferences by tapping into the strength of our developed key sectors such as medicine, health, education, screen and sport for partnerships, opportunities and insights,” she added.

Caption by Hyatt Zhongshan Park Shanghai opens

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Premium Room

Hyatt Hotels has opened the Caption by Hyatt Zhongshan Park Shanghai, marking the introduction of Hyatt’s new lifestyle brand in the Asia-Pacific region.

The 254 key property offers business travellers the latest technological features such as digital keys, free Wi-Fi, personalised lighting system, Bluetooth media hub, and HD TV with streaming capability.

Premium Room

Taole Central, located on the second floor, functions as all-day venue for small business meetings, or for travellers needing a space to work out from. Taole Central also features a selection of locally inspired F&B options, afternoon desserts and pastries, and a grab-and-go market with 24-hour accessibility.

A series of authentic Shanghai experiences such as comedy talk shows and handcraft workshops will also be hosted here to help foster connections, share cultural insights, and enrich personal experiences.

There is also a 24-hour Fitness Centre on-site.

Eco-friendly initiatives within the hotel include measures such as digitalised keys, waste reduction by introducing self-activated food options, installation water dispensers on each guestroom floor, and the use of biodegradable packaging for laundry and shopping bags.

Tourism Malaysia presents strategic roadmap for Visit Malaysia 2026

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Malaysia will embark on a tourism marketing blitz under the Visit Malaysia 2026 (VM 2026) campaign, with creating demand, increasing traffic, and prioritising target markets forming the strategic cores. The campaign aims to attract 35.6 million tourists and generate RM147.1 billion (US$30.8 billion) in receipts.

In detailing the VM 2026 roadmap last week, Tourism Malaysia said key initiatives would include branding and marketing blitz, strategic partnerships for joint promotions/tactical campaigns, and market segmentation.

Tiong King Sing, Malaysia’s minister of tourism, arts and culture, details objectives of Visit Malaysia 2026

Tourism Malaysia will carry out aggressive advertising campaigns, influencer marketing, and compelling content creation across digital (70 per cent) and traditional (30 per cent) media platforms. It will also establish strategic partnerships with airlines, OTAs, and land/sea border operators of neighbouring countries to enhance tourist arrivals.

Key target markets are prioritised into three tiers, led by first-level priorities such as China, India, Indonesia, Vietnam and Australia. The second-level priorities include South Korea, Gulf Cooperation Council (GCC) countries, and the UK, followed by third-level priorities comprising Chinese Taipei and Germany.

Attention will also be paid to emerging markets like Pakistan and Bangladesh.

Meanwhile, tourism products and travel experiences will be tailored for niche segments, such as nature-based tourism, experiential tourism, medical and wellness tourism, responsible tourism, luxury, weddings, Muslim-friendly, gastronomy, and bleisure travel.

Tiong King Sing, minister of tourism, arts and culture, said: “Our multi-pronged VM 2026 strategy provides a comprehensive framework to boost Malaysia’s visibility, enhance destination accessibility and elevate our tourism offerings. Through focused efforts and strategic collaborations, we are confident of achieving our yearly arrivals and target receipts in the run-up to VM 2026.”

Tiong added that the NTO would continue to engage industry stakeholders and international partners to refine and execute the VM 2026 strategies, positioning Malaysia as a preferred tourist destination in this region. Indeed, a meeting between Tourism Malaysia and industry players on April 30 has led to the creation of strategic plans to promote the destination among international and domestic markets, in support of VM 2026.

Malaysia’s notable tourism achievements for 1Q2024 are promising. From January to March, Malaysia welcomed 5.8 million arrivals, up 32.5 per cent over the same period in 2023. The top ten markets were Singapore, Indonesia, China, Thailand, Brunei, India, South Korea, the UK, Australia, and the Philippines.

Creating impact beyond borders

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Event brief
Phillips APAC Connect 2024 is a five-day event that gathers Philips’ Channel Partners, the complete HS sales and marketing team from all districts, and key stakeholders. The event serves as a platform for team members to unite, learn, share successes, and inspire each other for 2024 and beyond.

Event highlight
Taking place at the Grand Hyatt Bali, Philips APAC Connect 2024 encompasses a range of workstreams such as a Channel Partner Summit, Sales & Marketing Conference, workshops, business training sessions, and awards hospitality programs. These initiatives are designed to recognise and celebrate the exceptional accomplishments of top performers throughout 2023.

Themed Create, Connect and Collaborate, Philips APAC Connect 2024 commenced with the APAC Leadership Meeting, laying the groundwork for collaborative efforts among executives from various regions and businesses. This transitioned seamlessly into the APAC Connect Channel Partner Summit held over the following two days, during which Philips actively engaged with their 170 Channel Partners, reinforcing their dedication to mutual growth and success both now and in the future.

The momentum surged onward with the APAC Connect Sales and Marketing Conference, devoting the remaining event days to internal excellence. Featuring insightful presentations and interactive training sessions, the event served as a platform for honouring Philips’ sales champions and nurturing team cohesion.

Memorable moments included the unveiling of the Smart Hospital Inception Program 3.0, a gala dinner featuring a cultural performance by Team Indonesia, a beachside party, and to conclude, a teambuilding activity held at Garuda Wisnu Kencana Cultural Park.

Challenges
PMG Asia’s Events Division encountered a significant challenge – delivering the event within an extremely tight timeframe of less than two months. This limited window presented substantial compliance, programming, and logistical hurdles, necessitating the team to accelerate planning, design, coordination, and execution processes to meet deadlines efficiently.

The challenge was further compounded by the event’s regional scope, as it took place in Bali and involved coordinating internal and external attendees and speakers from across the Asia Pacific region. Additionally, there was a need to rent or manufacture equipment, collateral, and merchandise, all of which had to be shipped from overseas.

Another logistical hurdle revolved around effectively managing the expansive space of the Grand Hyatt Bali resort. This included ensuring that adequate wayfinding systems and manpower resources were in place to facilitate a smooth and efficient attendee journey throughout the event.

Despite encountering significant challenges, the PMG team adeptly navigated obstacles to deliver a seamless event experience. This success was achieved through meticulous planning, precise coordination, innovative thinking, and maintaining flexibility and adaptability throughout the process.

Event Philips APAC Connect 2024
Organiser PMG Asia Pacific, Events Division
Venue Grand Hyatt Bali
Dates February 26 to March 1, 2024
Attendance Over 500 participants

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