Asia/Singapore Tuesday, 16th December 2025
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Gold Coast targets small-to-mid Asian incentives with new support programme

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Experience Gold Coast’s Brooke Campbell at Australia Next 2025; photo by Adelaine Ng

Experience Gold Coast has launched a new support programme targeting South-east Asia, with significant funding incentives available.

Revealed to TTGmice at Australia Next 2025 in Melbourne on Tuesday (December 2), the initiative is a strategic bid to drive international incentive and corporate group demand, while testing the market for feedback.

Experience Gold Coast’s Brooke Campbell at Australia Next 2025; photo by Adelaine Ng

Under the scheme, eligible groups of 70 to 250 delegates staying a minimum of two nights can access up to A$70 (US$46.30) per delegate, with travel to be completed by 30 June 2027. Bookings must be made through approved accommodation and experience partners.

The new programme was prompted by a marked uptick in demand from Asia for small to medium incentives, a segment that appears to be aligning with the Gold Coast’s expanding portfolio of five-star hotels and distinctive experiences.

“This size really suits our region,” Brooke Campbell, director of business events at Experience Gold Coast, told TTGmice.

“We’re seeing a lot of pickup at the moment from China, Taiwan and India, and they are smaller groups. So we have tweaked our criteria with funding just to see if this is the market we need.”

Beyond attracting new incentive business, the strategy is aimed at gathering vital data that has historically been missing from the incentive sector. Campbell said groups will be required to submit post-event reports detailing delegate movement, key decision drivers and programme highlights, where insights will help refine future positioning and products.

New products in the Gold Coast include the beachfront Mondrian, while Hyatt’s Andaz is set to debut next year; both five-star firsts for Australia. The Ritz Carlton is also under construction with a likely opening in late 2026.

Unique experiences like the Japanese-inspired Soul Elements bathhouse in the hinterland cater to the growing interest in wellness, while Currumbin Wildlife Sanctuary’s Astra Lumina, a light activation available only in the Southern Hemisphere, offers memorable evening activities.

Experience Gold Coast is planning to amplify promotion of this programme at AIME next year, and also target more delegates from Asia Pacific for participation in its signature This is Gold Coast showcase.

Campbell emphasised that with 160 experiences, the Gold Coast is well-equipped to deliver a complete experience, rather than just be the second supplementary stop.

“Our destination has changed significantly over the past five years. The message I want Asia-Pacific incentive planners to hear is simple: if it can be imagined, it can happen on the Gold Coast,” she said.

Fairmont Singapore & Swissôtel The Stamford welcome new director of culinary operations

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Fairmont Singapore and Swissôtel The Stamford has appointed chef Nicholas Issel as director of culinary operations.

In this role, he will oversee strategic planning and operational execution across the complex’s 12 restaurants and bars, as well as Raffles City Convention Centre.

A Canadian national with more than 20 years of global experience, Issel began his career in his teens at seafood restaurants in Vancouver before joining Shangri-La Hotels, where he worked in Thailand and Australia, and later at Shangri-La Vancouver under Chef Jean-Georges Vongerichten at MARKET by Jean-Georges.

He then moved to Shangri-La Singapore as executive sous chef, before subsequent tenures with Dusit Thani Manila, JW Marriott Parq Vancouver and Fairmont Château Lake Louise.

TTGmice e-news goes on festive break

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TTGmice e-news bulletin will be taking a break from December 4, 2025.

We will be back on January 6, 2026, when we will continue to deliver the latest headlines straight to your inbox. TTGmice.com will continue to be updated with articles during the month, so check back regularly.

In the meantime, TTG Asia Media wishes all readers Happy Holidays and a Happy New Year!

Australia Next 2025 opens, supercharges recovery amid strong Asian demand

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Tourism Australia’s Robin Mack opens Australia Next in Melbourne; photo by Adelaine Ng

Australia’s incentive travel sector is experiencing a strong rebound from Asia, with China now surpassing pre-pandemic visitor numbers for business events and India showing significant growth in both leisure and incentive arrivals.

These insights were revealed yesterday as Tourism Australia opened Australia Next 2025 in Melbourne, a showcase designed to “supercharge the recovery of an industry” that contributes more than A$4.2 billion (US$2.8 billion) annually to the visitor economy.

Tourism Australia’s Robin Mack opens Australia Next in Melbourne; photo by Adelaine Ng

The event, delivered in partnership with the Melbourne Convention Bureau, welcomed 95 business events planners and 14 international media, joined by 138 Australian seller delegates. About 70 per cent of visiting delegates are from Asia, underscoring the region’s
central importance to Australia’s incentive pipeline.

“We are really happy with the recovery from Asia,” said Robin Mack, acting managing director of Tourism Australia. “All our markets are in growth. China is already beyond 2019 for business events and India is way past 2019 for all purposes of visit,” he told TTGmice.

When asked whether rising operating costs were hurting competitiveness, Mack said Australia is often perceived as delivering better value than planners expect. He pointed to the absence of gratuities, fewer additional charges on quoted prices, and favourable exchange rates for many inbound markets.

“Sixty four percent of planners surveyed said they are going to increase their budget in the next two to four years,” he added.

Demand for wellness based and purposeful travel continues to rise, with planners seeking CSR components, hands on activities and restorative programs. Regional destinations such as Far North Queensland, the Mornington Peninsula, and Kangaroo Island are benefiting
as aviation access improves and new nature based experiences come online.

This year marks Melbourne’s first time hosting Australia Next since 2013. The official opening took place a Centrepiece at Melbourne Park, a purpose-built venue in the heart of the city’s sporting precinct, followed by a Welcome Event at The Commons Collective, a heritage setting with gardens and Art Deco interiors that showcased Melbourne’s boutique creative style.

International delegates are exploring regional Victoria today ahead of the official Australia Next dinner hosted by Business Events Australia. Last year’s edition in Cairns generated 161 leads worth about A$170 million, and Mack expects Melbourne to deliver even stronger outcomes.

“The best way to showcase our country is to show, not tell,” he said.

Melbourne Convention Bureau CEO Julia Swanson said the showcase presents “a fantastic opportunity to demonstrate why Melbourne is a premier destination for incentive programmes”. She also launched the Uniquely Melbourne Planner’s Guide on Tuesday, which is expected to give buyers greater flexibility and inspiration for immersive sustainable experiences.

MyCEB and Marriott forge strategic partnership to boost global MICE reach

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From left: Ministry of Tourism, Arts and Culture Malaysia’s Shaharuddin Abu Sohot; MyCEB’sTan Mei Phing; Marriott International Malaysia’s George Varughese; and MyCEB’s Sivakumar Varatharaju Naidu at the signing ceremony

The Malaysia Convention & Exhibition Bureau (MyCEB) has entered into a Memorandum of Understanding (MoU) with Marriott International Malaysia.

The partnership aligns with MyCEB’s 2026 strategic plan, BE Malaysia Go Global: Unlocking New Markets, which focuses on expanding Malaysia’s international visibility and attracting high-value business events. The initiative targets both established and emerging markets.

From left: Ministry of Tourism, Arts and Culture Malaysia’s Shaharuddin Abu Sohot; MyCEB’sTan Mei Phing; Marriott International Malaysia’s George Varughese; and MyCEB’s Sivakumar Varatharaju Naidu at the signing ceremony

Under the MoU, both organisations will work closely to strengthen bid support and create new business opportunities; undertake joint sales missions, site inspections and client engagements; share market insights and intelligence to enhance Malaysia’s visibility on the global stage and attract more high-value meetings, incentives, conventions, exhibitions and major international sporting events to Malaysia.

George Varughese, market vice president of Marriott International Malaysia, noted: “As Visit Malaysia 2026 approaches, the world is going to start looking at Malaysia. This partnership ensures that we are not only ready, but also leading with a strong, cohesive national strategy supported by public and private sector alignment.

“Together, we will build a pipeline of high quality business events that contribute not just to prove the numbers, but to Malaysia’s economic growth, knowledge exchange and international visibility.”

The MoU exchange ceremony took place at Renaissance Kuala Lumpur Hotel & Convention Centre during the MyCEB Industry Networking Reception 2025. It was witnessed by Shaharuddin Abu Sohot, chief secretary of the Ministry of Tourism, Arts and Culture Malaysia.

MyCEB’s senior manager, business development, Edward Lim, also outlined the 2026 sales strategy, which is to enter new markets in Central Asia and Eastern Europe while not neglecting traditional markets which are North America, Western Europe and Asia Pacific.

He described 2026 as having a robust and growing pipeline of business events with more than 40 regional and international business events already secured, which will bring approximately 422,300 foreign delegates to Malaysia.

MyCEB also unveiled a new promotional video at the event.

Event venues transform operations, embracing sustainability and regional strategy

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How Are Venues Evolving to Meet the Future of Events? session; photo by Prudence Lui

As expectations from organisers and visitors soar, event venues worldwide are redefining their offerings, prioritising sustainable operations, innovative design, and the concept of a comprehensive destination.

This was shared by panellists during the How Are Venues Evolving to Meet the Future of Events? session at the recently-concluded UFI Congress 2025.

How Are Venues Evolving to Meet the Future of Events? session; photo by Prudence Lui

The Jacob K. Javits Convention Center in New York, following a US$2 billion transformation, exemplifies this shift. Aside from an expanded showfloor, the venue now features a rooftop farm that facilitates ‘farm-to-table’ experiences using rainwater capture and pesticide-free crops.

Its CEO, Joyce Ann Leveston, highlighted: “We are also a leader in sustainability, with over 2,000 solar panels and track all power uses. We can break down the usage of the power and provide clients with carbon offsets.”

Leveston also shared how operators should focus on activating non-traditional spaces – such as allowing electric car test drives inside the Jacob K. Javits Convention Center, for instance.

“Be a good listener rather than an order taker. Help clients understand their vision and help them achieve it. Every space has something unique, make sure to tap into the venue, city, or region, and empower the team to make decisions,” she advised.

Over in Hong Kong, the brand-new Kai Tak Sports Park (KTSP) boasts a number of sustainability measures, including solar roofs and composing waste. On the design front, KTSP’s CEO John Sharkey emphasised the need to innovate the audience journey by integrating a digital experience with a physical event.

As a prime example of destination branding and immersive experience, Sharkey cited a 100-metre audiovisual experience sponsored by Cathay: an LED screen erected at the West Bridge that plays back the old runway with planes taking off, inviting visitors to embark on a journey through the shared history of Cathay and Hong Kong.

Meanwhile, host of the UFI Congress 2026, Exhibition World Bahrain, is leveraging its size to make the country itself the venue.

Huda Al Shamlan, head of marketing, communications & partnership, explained that the entire nation coordinates to ensure a seamless visitor experience. Hosting the 2025 Asian Youth Games held in October 2025, demonstrated this effort, where 9,000 delegates benefited from nationwide exposure.

“Moreover, we give international organisers a market that opens local business opportunities, with immediate connection to the region. Saudi Arabia is a 30-minute drive across the border, for instance. We market to these wider regional audiences, as major cities like Doha, Kuwait, and Oman are only 35 to 50 minutes away by flight. You really get that wider activation happening,” he added.

Daejeon chases 50/50 MICE goal with R&D and academic infrastructure

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Daejeon Tourism Organization’s Sehoon Oh (centre) and the MICE Bureau Team

Daejeon, known as South Korea’s ‘Science City’, is utilising its deep well of academic and research infrastructure to become a leading international destination for specialised business events.

With 46 R&D institutions and 21 universities providing delegates with opportunities for post-conference technical visits, the Daejeon Convention & Visitors Bureau is aiming to shift the current 70 per cent domestic business events balance towards a 50-50 international split within the next decade.

Daejeon Tourism Organization’s Lorraine Han (extreme left),Sehoon Oh (centre) and the MICE Bureau Team; photo by Rachel AJ Lee

With the support of the local government offering various subventions, along with 80 ambassadors, Lorraine Han, director, MICE Bureau Team, Daejeon Convention & Visitor’s Bureau, shared with TTGmice at Korea MICE Expo 2025 that the goal is attainable.

“We also have a Convention Belt – which offers 4,500 hotel rooms within walking distance from the Daejeon Convention Center – that was developed with business events in mind.

“Moreover, Daejeon Convention Center was expanded in 2022, and can currently hold 8,000 pax. We are also thinking of a third expansion (to accommodate even larger conferences),” she added.

When asked if it was difficult to get to Daejeon as opposed to Seoul for international delegates, Han pointed out that it was only 2.5 hours by bus.

“Asian delegates may think this sounds far, but our longhaul visitors from US do not think it is a problem; it’s all about perception we need to change.”

However, Han acknowledged that a hurdle for Daejeon in securing more international conferences is the lack of a major global hotel chain, and the limited inventory of international-standard accommodation, with only one five-star hotel currently in operation.

Han shared: “We are working hard to bring (a renowned brand) in. We understand this is important to international guests, especially those travelling to Daejeon for a business event.'”

To encourage international delegates to stay longer and increase local economic benefits, the government is also committed to expanding the variety of tourist attractions available in Daejeon.

Han pointed to the success of destinations like Jeju, where the ability to explore the island’s attractions post-event strongly influences extended delegate stays. In the interim, Daejeon has formed strategic collaborations with neighbouring cultural centres, such as Gongju and Buyeo (major UNESCO World Heritage sites), to ensure visitors have access to historical and sightseeing experiences.

Exhibition organisers embrace mixed-genre shows and strategic alliances to meet market demand

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Future-first: How Leading Organisers Are Redesigning the Exhibition Experience session; photo by Prudence Lui

As customer expectations shift toward more personalised and mixed-genre events, exhibition organisers are actively thinking of ways to redesign traditional exhibitions.

During the Future-first: How Leading Organisers Are Redesigning the Exhibition Experience session at the 92nd UFI Global Congress last month, panellists discussed changes in event composition.

Future-first: How Leading Organisers Are Redesigning the Exhibition Experience session; photo by Prudence Lui

Helen Woodbridge, group head of European M&A at Easyfairs International, indicated that more events are moving away from the traditional B2B tradeshow model.

She said: “We’re seeing much more kind of mixed genre now in our events… Technology also enables us to personalise the visitor and exhibitors experience.”

According to Stefan Rummel, managing director and CEO of Messe München, shows must be relevant and grasp the business value, while also being creative about the emotional experience.

He agreed that AI and data can be used to enhance an event’s future business value while pushing for more creative approaches to both experience and content.

Rummel also emphasised the creative use of venues, sharing an example: “We had a 400,000m2 outdoor area which was every three years for our construction equipment show. Other than that, it’s just dust. But it was (converted into a) temporary venue for Adele’s summer concert residency by Live Nation.”

Peter Hall, president of Middle East, India, Türkiye and Africa for Informa Markets, also highlighted the need for partnerships to spur market penetration and create scale.

“We are seeing an increasing trend toward needing to partner an association, industry organisation, or government when it comes to product development. This marks a departure from a previous “100 percent ownership model,” Hall elaborated.

He also shared that “nearly all of our big events are moving quite fast towards become more festival-like”. However, this new model is “less efficient than the tradeshow model” and is not as profitable, and Hall advised planners to rethink their pricing strategies so that good returns can still be created for stakeholders.

Looking ahead, exhibitions are looking into content-first design, which replaces the traditional floor plan approach. Hall explained that Informa now sells around the “content, purpose and impact of that event is going to have on the industry” rather than the physical layout.

The Slate Phuket declares 2026 ‘The Year of MICE’

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One of the outdoor spaces at The Slate Phuket

The Slate Phuket has announced its 40th anniversary year in 2026 will be designated ‘The Year of MICE’.

The resort, known for its distinct tin-mining heritage design reimagined by landscape architect Bill Bensley, plans to launch new experiences, themes, and enhanced offers throughout 2026 aimed at redefining business events beyond conventional corporate settings.

One of the outdoor spaces at The Slate Phuket

Located on Nai Yang Beach beside Sirinat National Park, the property offers several event spaces.

Venues include the 550m2 Tongkha Hall, all sleek lines and pillarless grandeur, the smaller Jomon Pavilion with its high vaulted ceiling, and the Coliseum Lawn and Steps, an open-air amphitheatre that cascades down to a permanent stage. This approach ensures that an executive summit might become a sunset gala, or a meeting could just as easily end in moonlight cocktails at dinner at Black Ginger.

Beyond its striking design, The Slate emphasises sustainability built into the luxury experience. The resort operates a closed-loop system, removing single-use plastics, utilising refillable amenities, transforming food waste into compost, and operating both a worm farm and a mechanical composter to minimise waste. The hotel is also committed to sourcing local ingredients.

Exo Travel welcomes new director of commercial

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Exo Travel has appointed Chris Morley as director of commercial, strengthening the company’s commercial leadership under chief commercial officer Nick Ghosh. He will oversee commercial strategy across all destinations, with a focus on supplier relationships, contracting performance and value for trade partners.

Morley joins from UK tour operator Trailfinders, where he spent more than 20 years in senior destination roles, most recently as divisional destination manager for key longhaul regions.

Based at Exo’s Bangkok head office, he will work with leadership and country teams to refine supplier collaboration and support long-term growth and product consistency.

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