Rooms
Stepping inside the marble-clad lobby, I found it an immediate contrast to the frenetic city, and was a welcome break from the sweltering Bangkok heat and traffic congestion.
My colleague and I were put up in a 40m2 Club Premier Room on the 17th floor, which had two queen beds and a work space. The beds were firm and comfortable, just how I like them, but I was not too fond of my soft pillows.
Although a pillow menu was offered, my requested neck support pillow was equally soft and did not live up to my expectations so I made do with two pillows.
The bathroom had two sinks, a toilet bowl with a bidet, and a shower space with a rainshower. It was an absolute blessing to have a marble seat located in the shower, where I could sit and shower; given that I sprained my knee prior to this work trip and was hobbling around on crutches. There was also a double-sized, backlit vanity mirror that was heated to reduce it fogging up; I thought that was brilliant.
The room I stayed in were recently renovated in 2021, where the hotel utilised the pandemic to update the hotel’s design and features reflecting contemporary Thai design inspired by the city’s canals.
MICE facilities
The 34-storey hotel’s primary events space is its 948m2 ballroom, which can be divided into three sections, providing flexible configuration options. There are also 12 additional function rooms, allowing the venue to comfortably accommodate events of up to 1,000 guests. For more scenic occasions, the hotel has outdoor garden and pool spaces, which are well-suited for events hosting up to 300 guests.
The property is currently renovating its third floor to improve service for large corporate groups. This dedicated space – named Amber and Sage – will be used to host such groups during meal-times, preventing them from congesting the main buffet lines and ensuring a smoother dining experience for all guests.
TTGmice understands Amber and Sage will also have its own kitchen, and will be ready by end-2025/early 2026.
Other facilities
The L-shaped gym on the eighth floor were equipped with numerous machines as well as free weights. My colleagues who used the gym were happy with the range of equipment provided. I also understand that guests can book a squash courts – there are two available – or any of the property’s boxing, aerobics and yoga classes.
Also located on the eight floor is the Breeze Spa, sauna and steam rooms, as well as a free-form, open-air swimming pool. I unfortunately did not manage to use any of these facilities due to my predicament.
Instead of working in the room, I opted to work from Club Siraa on the ninth floor instead. Benefits here include a snack bar, happy hour, all-day coffee, tea and soft drinks. We were also checked in at this level, which is definitely more private and personalised as compared to the bustling lobby.
As I needed my crutches to get around, I opted to have my breakfast at Club Siraa every morning. It was quiet and peaceful, and perfect to gather my thoughts and ready myself a busy work day. I could also order dishes a la minute, which were served to the table, as opposed to the buffet line at Amaya Food Gallery.
My favourites were the eggs Benedict, chicken soup with rice noodles, and ochazuke (steamed rice served with a pouring of green tea, and topped with salted salmon). I have no complaints about the delicious food, and enjoyed every bite.
I also had the opportunity to try the various hot canapes, salads, and cheeses, served at the Club Lounge during Happy Hour. According to my roommate, the cocktail she enjoyed was very well made. Should a club guest not wish to go out, they could easily eat to their fill here.
I later learnt out that the Club Siraa was moved from the 32nd floor down to the ninth floor during the renovation, as this would put it closer to the central kitchen to ensure that food served was hot.
Other F&B options within the building include the all-day diner Amaya Food Gallery, Italian restaurant Prego, and Nila (revamped in 2024), which serves Indian cuisine.
I was also fortunate to dine at ChomSindh (revamped in 2022), the property’s Thai cuisine-focused restaurant on one afternoon. I opted for the Thai Wagyu Picanha and Fried Duck Egg on rice, Green Curry with Shiitake Tofu, and of course, Mango Sticky Rice. All the dishes were delightful, whipped up expertly by the chefs who adhered to my ‘less spicy’ request.
Service
Thai hospitality at its finest. I was greeted, fussed over, and aided every step of the way. Staff also helped me in and out of vehicles, and pushed me up the ramp in a wheelchair when they saw I had trouble walking. Club staff lounge who saw me daily also asked about my leg daily and if it was getting better.
Verdict
Few large hotels can master personalised attention, the Amari Bangkok does just that.
Number of rooms
564
Contact details
amari.com/bangkok
Based in the Sydney office, Raeder will oversee marketing strategy and the full trade and consumer marketing mix for GFOB across the Asia-Pacific region.
Having spent most of his career with Accor, the parent company of Fairmont and Raffles, Mac Devitt will now lead operations in Makati, focusing on delivering high-quality guest experiences.
With over 20 years’ experience in luxury hospitality across Asia-Pacific, including leadership roles at Amilla, Kurumba, and JA Manafaru in the Maldives, Kruse brings deep market insight and operational expertise to his new role.
