Asia/Singapore Monday, 6th April 2026
Page 20

Purposeful trips

0

While the global majority of respondents (over 50 per cent) expect incentive activity to remain steady next year, Asia-Pacific (APAC) buyers display a significantly more bullish outlook, according to the 2025 Incentive Travel Index from Incentive Research Foundation and the Society for Incentive Travel Excellence (SITE).

Specifically, 32 per cent of APAC buyers anticipate an increase in activity for 2026, with that optimism climbing to 46 per cent for 2027. This contrasts with Western Europe and North America, where fewer respondents expect to see growth over the next two years.

In APAC, incentive travel is a strategic pillar integrated into talent development, culture, and brand storytelling. Highlighting this, SITE CEO Annette Gregg shared that 33 per cent of APAC corporations fully align incentive travel with their HR strategies – outpacing both Europe (29 per cent) and North America (21 per cent).

“Companies here are using incentives to foster loyalty, shape corporate identity, and drive performance, not merely to reward it. Success is being measured less by cost per head and more by connection per head, engagement scores, retention rates, internal advocacy,” said Gregg.

Sathia Moorthy, CEO of OOTO & CO., agreed: “Corporates today see incentive travel less as a simple reward and more as a strategic investment in people a way to build loyalty, engagement, and culture.”

Moorthy also opined that incentives have shifted from “purely leisure trips” to “impact learning experiences”.

“These experiences expose teams to innovation, creativity, and real-world ideas. These often include exclusive access to founders or key innovators in the destination – for instance, meeting the founder of BYD in Shenzhen. This is a money-can’t-buy experience that leaves a lasting impression and can spark new ways of thinking,” he said.

In addition, CSR also now ranks above “free time” as a success factor for APAC incentives, a contrast with North America, where downtime is king.

Greg elaborated: “From mangrove replanting in Thailand to community education projects in Vietnam or cultural preservation efforts in India, CSR has moved from being a feel-good add-on to a legitimate pillar of programme design.”

As for choice of destination, Europe remains top for longhaul incentives from APAC for both Moorthy and Melvyn Nonis, co-founder of MICE Matters, although more companies are keen to explore second-tier destinations such as Malta, Czech Republic, Croatia, and Ireland.

Closer to home, stalwarts like Japan and South Korea are still “doing strong despite higher costs”, added Nonis.

Tier Two cities in APAC are also developing at a fast pace, opined Nonis, with increased requests for Danang and Phu Quoc in Vietnam, as well as the Chinese cities of Chongqing, Kunming, Xi’an, and Lijiang.

“These destinations have lower ground costs in terms of five-star hotels and food costs, most travellers can also obtain visas easily, and there is good flight accessibility,” Nonis elaborated.

Moorthy has noticed a similar trend, as his company is seeing great traction in Chongqing, Chengdu, Danang, and even Cairns in Australia.

For 2026, Moorthy indicated: “We anticipate growing appetite for Central Asia – places like Kazakhstan and Uzbekistan – along with South America.”

As for MICE Matters, Nonis indicated that he plans to promote more “exotic destinations” in South America – Rio de Janeiro and Buenos Aires – for larger groups of 1,000, and Cuba for smaller groups.

Far East Hospitality promotes Mark Rohner

0

Mark Rohner has moved up the ranks at Far East Hospitality, and now holds the position of managing director.

Rohner was previously deputy managing director. He joined Far East Hospitality as chief operating officer on July 1, 2024, and has been driving operational excellence and enhancing standards across the portfolio.

Thailand’s high performing exhibitions sector shows its resilience and growth

0
Sustainability is ingrained in Thailand's exhibitions sector

Brought to you by Thailand Convention and Exhibition Bureau

Sustainability is ingrained in Thailand’s exhibitions sector, one of which includes low-carbon MICE routes launched in 2025

Thailand’s events sector has seen not just mere recovery from the global pandemic, but continuous growth. 

While the global exhibition industry anticipated a five-year recovery, Thailand achieved full recovery in just three years. By 2025, exhibition participation and revenue had surged to 135 per cent of 2019 levels, reinforcing its status as a top exhibition destination in the region. 

In 2025 alone, Thailand hosted 132 international exhibitions, welcomed 23.6 million participants, and generated approximately US$2.9 billion in exhibition-related revenue. With the largest exhibition space in ASEAN and the fourth largest in Asia, Thailand has both the capacity and the operational experience to support events of global scale. 

Behind these successful numbers, it is its approach to future exhibitions that sets it apart. 

Redefining how events are designed and experienced

Thailand’s exhibition industry is evolving beyond just traditional trade platforms into strategic meeting places that connect global business, innovation, and investment. 

Guided by research from Thailand Convention and Exhibition Bureau’s (TCEB’s) MICE Intelligence Center, organisers are designing events that recognise a key insight: not all attendees engage in the same way. 

With research indicating that 46 per cent of professionals identify as introverted, venues and organisers are creating multiple participation pathways, from high-energy networking environments to quieter, focused discussion spaces. To complement this need, artificial intelligence is used to enhance participant experience through personalised recommendations, intelligent matchmaking, and real-time language translation. 

As a regional meeting point linking China, India, the Middle East, and South-east Asia, Thailand frequently hosts multilingual audiences. AI-driven tools help turn this diversity into an advantage, enabling more seamless and productive connections at large-scale international events.

 

Sustainability built into the exhibition ecosystem

Another strength for Thailand is that sustainability is embedded into practices, rather than as an afterthought. The country leads ASEAN in the number of Certified Exhibition Management (CEM) professionals and has the highest number of Sustainable Event Professional Certificate (SEPC) graduates in Asia, reflecting sustained investment in workforce development.

Under the principle of Eco by Default, energy-efficient venues, waste reduction systems, carbon measurement tools, offset programmes, and sustainable sourcing are part of everyday operations.

Building on this foundation, Thailand is advancing Circular Intelligence, applying circular economy principles to event design. Exhibition structures are created for disassembly, materials are selected for reuse, and partnerships with recycling enterprises help close the loop on event waste. This approach aligns naturally with Thailand’s strategic focus on Bio-Circular-Green industries, making the destination particularly relevant for ESG- and sustainability-focused events.

 

Culture as living experience

Thailand is also expanding the role of culture within exhibitions. With ambitions to become Asia’s fifth Mega City of Art & Design, the country is promoting creative exhibitions and partnerships that move beyond static cultural showcases. 

Under the Heritage Renewed approach, cultural elements are transformed into participatory experiences such as culinary workshops and design collaborations, allowing meaningful engagement and opportunities for skill exchange.

 

Collaboration as strength

Thailand is ready to welcome the global energy community to Gastech 2026

Strong alignment between government and industry underpins Thailand’s exhibition success. 

A global UFI survey ranks Thailand among the best countries worldwide for government support of the exhibition sector. On top of that, it is one of only five countries globally with an official exhibition industry policy. This alignment provides organisers with long-term strategic certainty and confidence.

Thailand’s competitive edge is further validated by major upcoming events, including Gastech 2026, expected to welcome over 50,000 participants, and the UFI Asia-Pacific Conference 2026

These events align with the country’s focus on five priority industry clusters: Medical and Health, Digital Industries, Modern Automotive, BCG, and Services, positioning exhibitions as catalysts for high-value business transformation.

More than a host destination, Thailand is building an exhibition ecosystem that is actively shaping the future of exhibitions: more intelligent ways to facilitate connections, more responsibility towards the environment, more authentic cultural engagement, and more collaboration to create value.

Looking to host your next event in Thailand? Thailand Convention and Exhibition Bureau provides the support for international event planners and organisers for maximum event success.

Anantara Chiang Mai Resort appoints new GM

0

Anantara Chiang Mai Resort has named Tudsaporn Jaiboonchuen as general manager.

She will be responsible for the resort’s overall operations and strategy, including performance, brand standards and team leadership.

With nearly 20 years’ experience with Minor Hotels, Tudsaporn joined the group in 2007, and her career includes senior operational roles in Thailand, Vietnam and the Maldives, most recently serving as resort manager at Anantara Chiang Mai Resort.

SMHCC scales physical and human capital for the future of Philippine MICE

0
A rendering of SMX Seaside Cebu

SM Hotels and Conventions Corp. (SMHCC) is reinforcing its commitment to Philippines’ regional tourism and business events growth with the ongoing development of SMX Seaside Cebu and SMXCITE (SMX Center for International Trade and Exhibitions), both of which are scheduled to open within the next few years.

SMX Seaside Cebu is slated to open in 4Q2026 with 18,000m2 of exhibition space, and integrated into the larger Cebu South Coast City development.

A rendering of SMX Seaside Cebu

“From day one, the objective has been to create a fully connected district that delivers a seamless, end‑to‑end experience for organisers and delegates,” said Walid Wafik, SMHCC’s senior vice president for operations.

He emphasised that collaboration with key stakeholders is vital. “In recent years, we have endeavoured together with other industry players to lobby and align with relevant government agencies to prioritise infrastructure, enhance mobility networks, and strengthen destination planning,” Walid explained.

As such, he is confident that “positioning Cebu on the global MICE stage” is an “achievable and increasingly imminent reality”.

In Pasay City, SMXCITE will add 18,000m2 of modern exhibition space, forming a fully integrated 35,000m2 complex with the existing SMX Mall of Asia once it opens in 2027. The venue will boast column-free halls, multi-event capability, and expanded plenary capacity within a highly accessible district.

According to Walid, SMXCITE will meet the scale requirements that previously excluded Manila from major international bids.

He elaborated: “While regional competitors maintain larger inventories, Pasay’s advantage is integration. The district’s mix of hotels, retail, entertainment, an arena, bay-side lifestyle offerings, and airport proximity delivers a compelling value proposition beyond venue size alone.”

While these projects represent a massive increase in physical capacity, they also highlight a growing need for specialised talent. This is where SMX Academix – a structured learning platform for event management – launched in 2018, steps in.

“As we expand to 10 venues nationwide by 2027, this capability-building arm becomes even more critical. Growth in the provinces requires not only world‑class facilities but world‑class talent to operate them,” Walid stated.

He added that scaling SMX AcademiX alongside the company’s footprint ensures that SMX is “developing regional professionals who understand global standards while being rooted in their local markets, thus reducing reliance on Manila-based teams and strengthening regional operations”.

Christchurch positions as events capital with fresh campaign

0
Christchurch’s Made For It campaign featuring the Electric Avenue Festival

ChristchurchNZ has signalled the city’s transition from regeneration to global competitor with the launch of Made For It, a major destination marketing campaign aimed at capturing the Australian and domestic tourism markets.

The campaign, which debuted on January 19, arrives just as the city prepares for a busy 2026 events calendar, anchored by the highly anticipated April opening of the 30,000-seat One New Zealand Stadium.

Christchurch’s Made For It campaign featuring the Electric Avenue Festival

Designed to showcase Christchurch as a modern, high-energy destination, the Made For It campaign highlights a city that has moved past its rebuilding phase, and shows the world that Christchurch is “open, ready and made for big events”, according to Christchurch’s mayor Phil Mauger.

The city’s transformation is backed by a robust pipeline of city-shaping infrastructure. This will be put to the test this year with several South Island “firsts”, including New Zealand’s first Super Rugby Pacific Super Round, the South Island’s inaugural Supercars event – the Repco Supercars Championship – ITM Christchurch Super 440 – and the first major international concerts at the new stadium.

A key focus of the campaign is Australia’s eastern coast, leveraging improved air connectivity to draw international visitors. The initiative received a NZ$500,000 boost from the government’s NZ$10 million Events Boost Fund, specifically to drive visitation during the city’s autumn events peak.

Steve Backe-Hansen, Acting General Manager of Visitor Economy at ChristchurchNZ, says the campaign reflects a city that is no longer rebuilding but accelerating. He noted that the city is ready to compete on the global stage and make 2026 a massive year for tourism.

The campaign was also developed with flexibility and longevity in mind, allowing the Made For It messaging to evolve across different seasons and event types.

Why bigger is not always better: rethinking corporate events for real impact

0
Big impact does not require a big room

For years, the prevailing belief in our industry has been simple: bigger events deliver bigger impact. Bigger venues, bigger audiences, bigger production budgets designed to impress.

Today, the context around events has changed. Audience are more selective with their time, budgets are under closer scrutiny, and organisations now need to justify not just how an event looks, but what it actually achieves.

Big impact does not require a big room

In practice, the events that tend to work best today are not always the largest ones. They are the ones with clarity of purpose, know exactly who they are for, and what they are meant to achieve.

As a result, the most successful events today are not necessarily the biggest. They are more focused and more intentional. Increasingly, this means smaller but better-designed formats that deliver deeper engagement, clearer outcomes, and more meaningful value for both attendees and organisers.

When “big” becomes the goal
Large-scale, one-size-fits-all events often look impressive on paper: thousands of attendees, packed agendas, and expansive exhibition floors. Yet many attendees leave having made only surface-level connections, or attended sessions that were not fully relevant, resulting in them struggling to cut through the noise.

This is not to say that there was a failure in execution, but more of a mismatch of expectations between audience and organisers. The scale may be right, but the experience may not land.

Audiences today are more discerning. They are short on time and clear about what they want: relevance, context, and opportunities to engage in ways that they cannot replicate anywhere else. And so when events try to cater to everyone at once, they often fail to truly engage anyone.

Smarter events start with focus, not scale
Smaller event formats can facilitate better decisions. With fewer people and less room for filler, organisers have to be crystal clear about audience, content, and outcomes from the outset.

Technology has made this kind of precision more achievable. Organisers can plan more efficiently, forecast costs with greater accuracy, and design programmes around specific participant preferences rather than make broad assumptions.

What this looks like in practice
During the event, targeted matchmaking, personalised content pathways, and facilitated discussions help participants spend time where it matters most. After the event, structured follow-ups and ongoing communities extend value beyond the day itself.

Crucially, the focus is no longer on creating a single “wow” moment that we are all familiar with – the fireworks, the headline performance, the visual spectacle designed to impress. Instead, attention shifts to the audience: what they came to achieve, the conversations they want to have, and the content that is most relevant to them.

This also could mean fewer generic keynote sessions and more curated conversations – focused breakouts, roundtables, and purpose-led networking. These environments make it easier for people to participate actively, build stronger relationships, and leave with insights they can actually apply.

Smaller events, greater efficiency
There is also a practical efficiency to smaller formats. They are easier to manage, easier to adapt, and easier to measure. Resources are spent more deliberately, logistics are deployed with more streamline, and sustainability goals are more achievable.

Rather than spreading attention across scale and spectacle, organisers can focus on experience quality – from content relevance to how people connect and contribute throughout the event.

Rethinking success
The question is no longer, “How big can we make this event?” or “How can we implement a ‘wow’ moment to impress?” but “What do we want participants to walk away with – and what will still matter once they return to their desks and day-to-day?”

These days, events that are smaller and more intentionally designed tend to create more space for real conversation, clearer thinking, and outcomes that extend beyond the room. They are easier to adapt, easier to measure, and more honest about what success actually looks like.

What stays with people after an event is rarely the scale, it’s the quality of the experience and how it felt considered.


Qinxin Khoo is head of Asia Pacific at Live Group. She leads the company’s Asia Pacific strategy and regional operations from Singapore, with responsibility for market growth, client relationships and delivery across the region. With over a decade of experience in the events industry, she works closely with clients and global teams to align commercial objectives with thoughtful experience design and consistent standards across the region.

Bleisure top of mind for APAC travellers in 2026: Agoda

0
Bleisure travel remains a priority for business travellers across Asia-Pacific

Digital travel platform Agoda’s 2026 Travel Outlook Report reveals that business travellers across Asia-Pacific are increasingly blending work with play, with a striking 76% of surveyed business travellers planning to combine business trips with personal leisure.

Some markets are seeing interest from travellers exceeding 90%, signalling a fundamental transformation in how professionals approach corporate travel, turning airport layovers into extended getaways.

Bleisure travel remains a priority for business travellers across Asia-Pacific

Business travel among respondents remains a priority for 2026, with Indonesia leading at 27%, followed by the Philippines at 20% and Vietnam at 19%. However, the real story emerges once their meetings wrap up.

Among those planning business trips, the appetite for extending stays to include leisure activities proves overwhelming. This is especially so in the Philippines, Thailand, and Vietnam, where more than 85% of business travellers stated they are eager to extend their stays for some downtime. Filipino respondents topped the bleisure rankings at 95%, while Thai travellers followed closely at 92% and Vietnamese at 86%.

In markets like Japan and Indonesia, where work culture is traditionally more reserved, a majority of business travellers appear to embrace the trend. In Japan, 58% of business travelers plan to tack on personal time to their corporate itineraries, while South Korea showed strong adoption at 76%.

These findings reflect broader industry momentum, with the global bleisure travel market projected to reach as high as US$1.7 trillion by 2032.

Omri Morgenshtern, CEO at Agoda shared: “Across Asia-Pacific, we’re seeing professionals plan to intentionally extend their work trips with personal days to enjoy local experiences and make the most of their time on the road. At Agoda, we’re focused on making it easy for travellers to seamlessly plan both the business and leisure parts of their journey, all in one place and at great rates.”

Curtin University Malaysia takes ownership of IJBEL

0
From left: BESarawak’s Jason Tan Chin Foo; and Curtin University Malaysia’s Vincent Lee Chieng Chen at the Memorandum of Agreement signing. The event was witnessed by Amelia Roziman, BESarawak CEO (centre)

Curtin University Malaysia has officially assumed full managerial and operational responsibility for the International Journal of Business, Events and Legacies (IJBEL), following a formal handover from Business Events Sarawak (BESarawak).

The transition, finalised on January 20, 2026, solidifies the university’s role as the academic lead for the world’s first journal dedicated to the economic, social, and environmental legacies of business events. While Curtin University Malaysia takes over operations, BESarawak will remain the founding and strategic partner, providing ongoing advocacy and guidance.

From left: BESarawak’s Jason Tan Chin Foo; and Curtin University Malaysia’s Vincent Lee Chieng Chen at the Memorandum of Agreement signing. The event was witnessed by Amelia Roziman, BESarawak CEO (centre)

Vincent Lee Chieng Chen, pro vice-chancellor of Curtin University Malaysia, indicated that this agreement “marks an important step in strengthening academic–industry collaboration to advance research, knowledge sharing, and thought leadership in business events and legacy studies”.

Established in 2022, IJBEL has rapidly gained international traction. Under Curtin University Malaysia, the journal is set to expand its global influence with the upcoming 2026 IJBEL Korea Special Edition. This project, a collaboration with the Goyang Convention Bureau, will feature a dedicated legacy forum during Goyang Destination Week.

Jason Tan Chin Foo, deputy CEO of BESarawak, noted that the transfer aligns with the organsation’s “legacy principles of continuity and sustainability”, ensuring the journal remains a key piece of global intellectual capital for the business events sector.

Hilton expands flagship brand in Bangkok

0
Infinity Lawn

Hilton has launched the 233-key Hilton Bangkok Suvarnabhumi Golf Resort & Spa, its fourth Hilton Hotel & Resorts property in Bangkok.

Located 15 minutes from Suvarnabhumi Airport, the property features over 1,200m2 of flexible event space, anchored by two primary ballrooms of 330 and 260m2. These venues are supported by professional event planning services and are configured to host a range of functions from corporate retreats and board meetings to large-scale international conferences.

These business facilities are complemented by diverse dining venues, including the Lobby Lounge for informal meetings and Kitchen Craft, the hotel’s all-day dining venue for larger groups.

Leisure facilities include a spa, outdoor swimming pool, fitness centre, and a dedicated Kids’ Club designed for family travellers.

Formerly operating under another brand, Hilton Bangkok Suvarnabhumi Golf Resort & Spa will undergo minor refurbishments through late 2026.

Reviews

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.