Younger workers push incentive trips toward sustainability and authentic experiences
Corporations are reshaping incentive travel to meet the evolving expectations of their millennial and Gen Z workforce.
These younger generations value experiences, seeking trips that blend professional recognition with personal growth and cultural immersion.
Younger workers push incentive trips toward sustainability and authentic experiences
As a result, programmes are moving away from conventional luxury getaways and towards purpose-driven journeys that integrate sustainability, community engagement, and authentic local encounters, shared buyers at IT&CM Asia & CTW APAC 2025.
Paula Wong, founder and CEO of Paula & Co DMC (Thailand), shared that companies in Thailand are increasingly involving their millennial workforce in event briefings prior to the incentive trip.
She shared: “By inviting employees to contribute ideas and preferences, organisations are not only delivering engaging travel programmes, but also fostering loyalty and a stronger emotional connection to the workplace.
“It also gives them a sense of ownership and ensures activities resonate more deeply with their interests and values.”
Wong added that incentive programmes shaped by millennial and Gen Z tend to avoid fully packed schedules, as participants now prefer having free time to explore or pursue personal interests.
In addition, these younger generations are drawn to community-based tourism activities that carry a strong sense of purpose and highlight sustainability. When included, teambuilding activities are usually light, held in comfortable air-conditioned settings, and designed to encourage company bonding.
Carrie Xu, sales manager at Beijing-based A Trails, shared that clients with a Gen Y and Gen Z majority are usually in the IT, petroleum, architecture and design sectors.
She observed that these younger participants also show strong interest in soft adventure activities, such as hiking, camping, and ATV rides.
While many incentive groups still comprise a mix of age demographics, Xu noted that programmes are usually tailored to accommodate both younger and older participants.
This flexibility, Xu added, has become a key factor in designing successful incentive itineraries.
Tamas Varga, director of operations from I Like MICE in Hungary, shared that he is actively working with younger individuals to craft social media messages. By engaging younger voices, I Like MICE ensures that incentive travel programmes are promoted in ways that resonate with millennial and Gen Z audiences.
He added that the preferences of these younger groups often include gastronomy-driven experiences, such as dining at Michelin-star restaurants, discovering local street food culture, or enjoying curated culinary workshops with chefs.
Authentic experiences, such as hands-on craft making with local artisans or immersive cultural exchanges, Varga added, also help participants to feel a genuine connection with the destination.
The 33rd IT&CM Asia and 28th CTW Asia-Pacific 2025 successfully concluded, reporting a show characterised by a strong focus on experiential learning, networking, and regional partnerships.
The double-bill event welcomed over 270 exhibitors and more than 400 business events, association, and corporate buyers from over 50 countries and territories.
IT&CM Asia and CTW Asia-Pacific 2025 showfloor
At their respective booths, destinations and organisations added fun experiential elements through activities, giveaways, and entertainment.
Meanwhile, the conference portion featured tailored educational sessions and workshops, allowing delegates to focus on relevant topics. Highlights included an ICCA-led Sustainable Gastronomy in MICE engagement activity, and a cocktail mixing session by Singapore Expo.
Keynote addresses included Thailand Convention and Exhibition Bureau’s (TCEB) president Supawan Teerarat on Design Local: Quenching the Thirst for Authenticity, and PATA’s CEO Noor Ahmad Hamid on Shaping the Future of Travel.
Beyond the floor, the event’s focus on immersive experiences began before the official opening with a Bang Kachao Pre-Event Tour hosted by TCEB. Delegates explored Bangkok’s “green lung”, participating in sustainable activities like planting native trees and creating custom diffusers. The evening concluded with a Lost Plate Bangkok Evening Food Tour via tuk-tuk, sampling local street food and delicacies.
Following the exhibition, buyers participated in TCEB-organised post-show tours to explore business events-ready destinations outside of Bangkok.
In Sukhothai, delegates experienced the region’s cultural heritage through visits to historical parks, porcelain villages, and hands-on souvenir creation.
Meanwhile, Krabi offered adventure and wellness, including snorkelling, zip-lining, and pristine beach relaxation.
Lastly, Khon Kaen focused on local craftsmanship and culture, featuring visits to the Ban Chiang UNESCO World Heritage Site, weaving centres, and authentic farm-to-table Isan cuisine.
The next edition of IT&CM Asia and CTW Asia-Pacific is scheduled for September 22 to 24, 2026, in Bangkok, Thailand.
Lanson Place has appointed Cecilia Lo as area general manager of Lanson Place Causeway Bay, Hong Kong and Lanson Place Waterfront Suites, Hong Kong.
In her new role, Lo will oversee the operational and strategic management of both properties.
Lo brings over 20 years of experience in Hong Kong’s luxury hospitality sector. She joins Lanson Place from K11 ARTUS, where she served as general manager since 2019, overseeing day-to-day operations, contributing to new property developments, and leading feasibility studies for brand expansion.
Hotels are no longer mere venues for business events. Instead, they play a big role in supporting event planners’ content delivery by providing an environment that satisfies attendees’ lifestyle expectations and brings programme ideas to life.
From biophilic design that inspires positive mood and creativity to thoughtful cuisine that answers atteedees’ quest for mindful living, hotels are demonstrating a variety of ways to redefine the business event experience.
The boardroom at Amari Vientiane is ideal for executive meetings and focused discussions
Onyx Hospitality Group
Onyx Hospitality Group has adopted a wellness- and sustainability-forward strategy for business events.
“Our goal is to deliver seamless service with thoughtful touches that turn corporate functions into standout experiences,” shared Sunny Kim, Onyx’s vice president of global sales. This includes wellness activities, sustainable event design, and “engaging experiences that go beyond the boardroom”.
In December 2024, Amari Bangkok introduced an EV Shuttle Tuk Tuk for delegates to explore Bangkok in a sustainable manner.
The group is also dishing out healthier and more nutritious F&B options at business events hosted at its properties.
For example, Amari Bangkok introduced “zero-energy” coffee breaks that are designed to keep energy levels high without overindulgence, as well as nutritious meals made with organic ingredients.
The group has also entered partnerships with local food organisations known for their ethical processes, such as Naeville Organic Farm, known for its cage-free eggs, and Thai artisanal cheese maker Jartisann, a champion of sustainable farming practices.
Furthermore, adoption of innovations like Winnow AI, which reduces food waste by up to 70 per cent, and ecoSpirits, which cuts bar waste by 95 per cent, supports Onyx’s green goals.
According to Kim, the group’s approach is to align each brand with the evolving needs of today’s event planners and attendees.
Each Onyx brand supports a different business events segment – Amari for large-scale events; Ozo for dynamic, creatively-driven gatherings; Shama for executive retreats; and Oriental Residence Bangkok for boutique, high-end meetings.
She noted: “Today’s organisers are not only seeking reliable logistics and functional venues. They are also looking for meaningful, personalised experiences that reflect broader values like sustainability, wellness, and authenticity.”
Ultimately, Onyx is ready to offer what matters most to today’s delegates, whether it is a revitalising gastronomic experience, a well-being-focused activity, or a more sustainable way to meet, Kim added.
Most recently in August, Onyx Hospitality Group launched its first-ever chain-wide business events campaign, ONYX Onward – Unlock Double Benefits That Matter Most. Available across properties in Thailand, Malaysia, Laos, and Sri Lanka, the offer gives planners booking 10 or more paid room nights the choice of any two benefits from a suite of six options, ranging from a five per cent master bill rebate and complimentary room upgrades, to F&B discounts and themed coffee breaks. The offer ends October this year. – Anne Somanas
Crowne Plaza Phu Quoc Starbay has a variety of unique outdoor venues
InterContinental Hotels Group
As business events evolve to prioritise well-being, authenticity, and meaningful engagement, InterContinental Hotels Group (IHG) is meeting these expectations with thoughtfully-designed spaces and experiential offerings that go beyond conventional meeting formats.
Following a global brand refresh in October 2023, IHG now has two new hallmarks: Insider Expertise and Incredible Occasions. With a dedicated team on hand, the brand curates events that are both highly personalised and unforgettable, enhanced by locally-inspired touches and thoughtful details.
For instance, InterContinental Fiji Golf Resort & Spa offers a Vanua Immersion Dinner, a signature cultural evening that celebrates the destination’s five natural elements. The programme includes a traditional Fijian torch lighting ceremony, a kava ritual, live art and craft demonstrations, meke dance performances, and a fire show.
Another IHG brand, Crowne Plaza Hotels & Resorts, also caters to the desire for stimulating environments by offering a variety of inspiring meeting and event spaces. These include pre-function areas filled with natural daylight and framed by lush gardens, beachside terraces, and lawns at Crowne Plaza Phu Quoc Starbay, and indoor-outdoor dining areas at Allora, the Italian restaurant at Crowne Plaza Changi Airport.
IHG has also enhanced its digital offerings for corporate event planners by way of a dedicated meetings platform.
Dean Jones, vice president, commercial, East Asia & Pacific at IHG Hotels & Resorts, said: “We offer meeting planners a range of cost management tools and services. These include planning and booking tools such as EasyGroup, which allows bookers to share links and manage their rooms booking at no extra cost.”
IHG’s commitment to responsible events is reflected in its Meeting for Good campaign, launched in 2023. Jones explained that it “reinforces our commitment to look after the world around us while strengthening the competitive advantage of our hotels through the provision of a Sustainable Meetings Playbook”.
IHG pays close attention to retaining clients to build repeat business.
Jones shared: “The most cost-effective strategy is running a strong loyalty programme. As long as bookings come through our direct channels, we own that journey from beginning to end. For instance, we’re able to draw on insights from previous stays – such as specific preferences or service expectations – and use that information to tailor future stays or events.
“This personalised approach helps ensure a consistently high-quality experience that keeps clients coming back.” – S Puvaneswary
Bangkok Marriott Marquis Queen’s Park has two grand ballrooms
Marriott International
One of Marriott International’s strengths is its extensive portfolio of hotels and resorts, which spans all customer segments. The hospitality company also prides itself in creating trusted experiences and meaningful connections for every guest, regardless of the market segment.
“Our luxury hotels are well positioned to cater to bespoke events, from small intimate business meetings to large-scale marquee events. Hotels in the premium category provide well-sized event spaces, while properties in the select category offer affordable options for more budget conscious clients,” said Ramesh Daryanani, vice president global sales, loyalty operations & partnerships, Marriott International Asia Pacific excluding China.
For example, the Bangkok Marriott Marquis Queen’s Park – which houses some of the city’s largest event venues – offers more than 4,000m2 of venue space across 33 venues, including two grand ballrooms that can accommodate up to 1,500 guests. To promote attendee well-being, the hotel offers curated wellness breaks, such as stretching or mindfulness sessions, and menus with nutritious, plant-based, and sustainably-sourced options.
Meanwhile, the Sheraton Hua Hin Resort & Spa prioritises attendee wellness with offerings like nutrient-rich coffee breaks and mindful activities such as morning yoga on the beach, and guided stress-relief sessions. The resort also offers destination-specific culinary experiences with locally-sourced ingredients, including fresh seafood and regional specialties. Through its Gatherings by Sheraton programme, the resort provides memorable and enriching experiences that blend purpose, creativity, and connection.
Sustainability is also incorporated into Marriott’s business events offering, where Connect Responsibly provides organisers with meeting impact reports, and the option to offset their carbon footprint.
Daryanani added: “Organisers are prioritising purposeful events, wellness integration, and ESG-conscious venues. Our Good for You, and Better for the Environment campaign speaks directly to that, inviting planners to create impactful gatherings.”
For instance, at the W Singapore – Sentosa Cove, wellness is integrated into event experiences with add-ons like sunrise yoga and pilates, all customisable for any group. Also in the works are ice baths, aqua biking, and boxing sessions.
Over in Vietnam, the JW Marriott Hanoi offers a JW Lakeside Gardens Adventures experience. Here, in-house horticulturists guide guests through the JW Greenhouse, Herb Garden, and Animal Farm, where the activity is designed to connect guests with nature.
As for Westin Manila, the property provides meeting menus that stimulate focus and creativity, along with wellness activities like breathing exercises and massages. In November 2023, the hotel became the first to introduce neuroinclusive practices for events of 250 people or more, ensuring a more inclusive experience for all.
Planners are supported and rewarded by the Marriott Bonvoy Events loyalty programme.
Daryanani elaborated: “Our current Good for You, Better for the Environment campaign gives planners discounts off room rates or meeting packages when participants enrol as Marriott Bonvoy members, and access to complimentary carbon offsets when a minimum spend is met.” – Rachel AJ Lee
From left: Minister of tourism, arts and culture Malaysia’s Shaharuddin Abu Sohot; deputy minister of tourism, arts and culture Malaysia’s Khairul Firdaus Akbar Khan; and Tourism Malaysia’s Manoharan Periasamy at GTM's opening ceremony
Tourism Malaysia is hosting the Global Travel Meet 2025 this week, a major international tourism business event designed to drive momentum toward the Visit Malaysia 2026 goal of 47 million visitor arrivals.
The three-day event, running from October 1 to 3 at the World Trade Centre Kuala Lumpur, serves as a pivotal platform connecting 600 international buyers and 100 media representatives with 400 Malaysian sellers, including hoteliers, airlines, and travel agents.
From left: Minister of tourism, arts and culture Malaysia’s Shaharuddin Abu Sohot; deputy minister of tourism, arts and culture Malaysia’s Khairul Firdaus Akbar Khan; and Tourism Malaysia’s Manoharan Periasamy at Global Travel Meet 2025’s opening ceremony
Delegates will engage in structured B2B sessions, networking events, strategic matching activities, and fam trips, to gain exposure to Malaysia’s diverse tourism offerings.
Global Travel Meet 2025 is supported by Malaysian carriers (Malaysia Airlines, AirAsia, and Batik Air) and key tourism associations, including the Malaysia Inbound Chinese Association and the Malaysian Indian Tour & Travel Association.
Malaysia welcomed 38 million international visitor arrivals in 2024, marking a 31.1 per cent increase over 2023. That trend continued through the first seven months of 2025, during which the nation received 24.5 million international visitors, a 16.8 per cent increase year-on-year.
Interhill Hospitality has made a series of leadership changes across its Accor-branded hotels.
Sunardi Song is appointed general manager of Pullman Kuching. With over 15 years of hospitality experience, he will oversee the multi-million-ringgit relaunch of Pullman Kuching.
From left: Sunardi Song, Adrian Ng, Randy Nickcolas Constantine, and Alan Tham
Adrian Ng is promoted to vice president of operations at Pullman Kuching. He will provide strategic oversight across the group’s portfolio, including Pullman Kuching, Pullman Miri Waterfront, and ibis Melaka.
Randy Nickcolas Constantine is now general manager of Pullman Miri Waterfront, bringing with him more than 17 years of international experience with Hyatt, Pullman, ibis, Song Saa Private Island, Swissôtel, and Royal Tulip.
Alan Tham has been named vice president of F&B and will oversee all F&B operations across Interhill Hospitality.
Carlton Hotel Singapore has appointed Niall Cowan as its new general manager, where he will oversee all hotel operations.
He brings over 20 years of international experience in luxury hospitality across Asia, Africa and Europe, having held senior positions at The Savoy and The Berkeley in London, Fairmont Mount Kenya Safari Club, and Fairmont Sanur Beach Bali.
Event brief
Held for the first time in the Southern Hemisphere, the 5th World Conference of Women’s Shelters (5WCWS) was hosted at the ICC Sydney from September 15 to 18, 2025.
The primary objective of 5WCWS was to provide a platform for learning and sharing experiences, and to contribute to a worldwide systemic approach to ending violence against women and their children.
The host body had a target of exceeding 1,000 attendees. Through ICMSA’s pre-event marketing campaign, the final result was 120 per cent above expectations, with delegates attending from more than 60 countries.
Event highlights
Delegates participated in pre-conference workshops leading up to the Welcome Ceremony, which included a pre-recorded address by Australian prime minister Anthony Albanese.
The conference ran for three days, following a clear format: each day began with a morning plenary session delivered by local and international experts, followed by up to 11 concurrent presentations. The complete cohort returned each afternoon for a final plenary.
Keynote speakers were a mix of international and national experts, distinguished by strong representation from the Aboriginal and Torres Strait Islander community. Highlights included talks by Cecilia McKenzie (Aboriginal and Torres Strait Islander policy and engagement manager at Domestic Violence NSW); singer/songwriter Shellie Morris, and Kyllie Cripps (director of the Monash Indigenous Studies Centre).
On Day 2, Tanya Plibersek, the federal minister for social services and federal member for Sydney, delivered a keynote address announcing the government’s commitment of an additional A$8.5 million (US$5.6 million) to boost programmes compelling domestic violence perpetrators to recognise and change their behaviour.
“The reason is simple: we can’t end domestic and family violence without holding those responsible to account,” she said.
The final night Gala Dinner, managed by ICMSA, took place at Watersedge at Campbells Store in The Rocks (opposite the Opera House). Delegates were transferred by boat from the ICC Sydney at Darling Harbour.
The conference concluded with a variety of Study Tours on the final day, giving delegates opportunities for specialised learning.
These included a visit to Sydney’s Women and Girls’ Emergency Centre Women’s Refuge; the Muslim Women Australia Multicultural Study Tour; the Jesuit Refugee Service Australia Study Tour; a tour of Australia’s National Research Organisation in Women’s Safety; and an introduction to Full Stop Australia’s 50-year history of services and activism to end gender-based violence.
Challenges
One of ICMSA’s biggest challenges was accommodating attendees from more than 60 countries, many of whom spoke English as a second language.
A relatively tight budget prevented the possibility of a complete translation service, a constraint largely due to the Host Body’s priority of sponsoring as many international delegates as possible.
ICMSA overcame the language barrier by implementing a new AI-powered translation system, boosting the accessibility and inclusivity of all presentations. This solution allowed delegates to engage with the content through multiple formats, including real-time translated audio streamed to their devices, translated subtitles, same-language captions, and access to transcripts and summaries in their chosen language. This was achieved for just over A$5 per delegate.
The availability of the translation system was the decisive factor for a considerable number of international attendees, according to ICMSA’s survey data.
Event 5th World Conference of Women’s Shelters Dates September 15 to 18, 2025 Organiser ICMS Australasia Venue ICC Sydney and Watersedge at Campbells Store Attendance 1,200 delegates
Hotels are no longer mere venues for business events. Instead, they play a big role in supporting event planners’ content delivery by providing an environment that satisfies attendees’ lifestyle expectations and brings programme ideas to life.
From biophilic design that inspires positive mood and creativity to thoughtful cuisine that answers atteedees’ quest for mindful living, hotels are demonstrating a variety of ways to redefine the business event experience.
A sound-healing session at Hyatt Regency Danang Resort and Spa
Hyatt
Hyatt offers five brand portfolios – Luxury, Lifestyle, Inclusive, Classics, and Essentials – each with a distinct focus. While no single brand is dedicated exclusively to business events, Grand Hyatt, Hyatt Regency, Alila, Park Hyatt, and Andaz are popular for meetings and events in the Asia-Pacific region.
Grand Hyatt properties are located in key business and convention hubs like Taipei, Hong Kong, and Singapore, offering accessibility, versatile event spaces, and culinary excellence.
Meanwhile, Hyatt Regency hotels, strategically situated in the heart of cities such as Sydney and Tokyo, promise dynamic and flexible spaces, modern workstations, and technology that foster productivity and collaboration.
For corporate groups seeking holistic well-being, the Alila brand offers properties the integrate enriching experiences and a positive community impact into meetings and events programming, from yoga and meditation to sustainably-sourced menus.
Kate Atkinson, vice president of global sales, Hyatt Sales Force, Asia Pacific, said: “We believe meetings should be balanced, engaging and enable authentic connections. Well-being is a key pillar under Together By Hyatt, our event philosophy, and we embed this throughout our event programmes to reflect our commitment to total mindfulness for guests.”
For instance, Hyatt’s wide range of well-being offerings include global partnerships with Headspace for mindfulness and Masterclass for self-development. Hyatt has also collaborated with author Juliet Funt to create a Mindful Meetings Guide, which helps clients make their events more productive by incorporating practices like the 90-minute rule for breaks.
Additionally, Hyatt provides unique amenities to ensure attendees leave feeling refreshed. The Sleep@Hyatt programme in Australia and New Zealand, for example, includes guided meditation and amenity packs, while event Care Stations offer thoughtful items like stress balls and cleansing wipes for guests’ comfort.
Globally, Hyatt has also established a Wellbeing Collective, signifying hotels that developed their own unique experiences to fuel authentic connections, such as silver-crafting workshops with a Balinese artisan at Alila Ubud, or the Four Elements Retreat Experience at Hyatt Regency Hua Hin.
Atkinson added: “We work with planners to bring these elements into event programmes. For example, we will encourage the use of sunrise yoga to start the day or mindfulness sessions as session breaks. Through our food philosophy Carefully Sourced, Thoughtfully Served we also provide guidance on sustainable and healthy menu choices.”
A hotel that exemplifies wellness focus is Grand Hyatt Singapore. Following a massive renovation, the hotel’s reimagined wellness haven, Damai House, now features a hydrotherapy pool and a lawn for yoga and meditation. This facility offers the possibility of group wellness sessions, ranging from vertical Pilates to Body Blueprint consultations that provide detailed body composition analysis.
In February 2025, Hyatt launched the Asia Pacific Meeting and Events Alliance, a new programme designed to streamline multi-year, multi-city event planning for corporate clients across the region. This Alliance, “ has proven incredibly effective at streamlining planning and improving efficiencies”, noted Atkinson.
She noted that the “flexibility and collaboration of the alliance” enabled a a 280-delegate training programme to “swiftly and seamlessly” relocate from one of its Bangkok hotel to a Kuala Lumpur hotel following a natural disaster.
“(This) has since led to the client considering our hotels in Singapore, Taipei, and Hong Kong for future events,” she added. – Rachel AJ Lee
Parkroyal Penang Resort’s Jintan function room brings green views inside
Pan Pacific Hotels Group
Pan Pacific Hotels Group (PPHG) offers three brands – Pan Pacific, Parkroyal Collection, and Parkroyal – in the meetings and events market, with venues of varying sizes and functions built into its properties.
An ongoing global asset enhancement initiative (AEI) project has made event spaces in all its properties a priority. The outcome is a variety of venues that boast sustainable infrastructure in both the back-end and client-facing touch points, memorable sense of place, sensible biophilic design, and advanced audio-visual technology.
PPHG CEO Choe Peng Sum told TTGmice that the goal is to “make every ballroom and events space in all our hotels top-of-the-line through the ongoing global AEI”.
In Australia, a destination that is highly favoured for local, regional and international business events, PPHG has invested close to A$100 million (US$65.2 million) into rejuvenating three hotels, where all function rooms have been upgraded.
At Pan Pacific Perth – PPHG’s most significant AEI project in Australia – discerning event planners now have a new 2,500m2 convention floor to bring their creative events to life. A Wellness Concierge stands by to help event planners weave guided wellness breaks, mindfulness sessions, and a curated Wellness Menu into their programme.
Choe’s vision is to bring biophilic design and natural light into all function rooms, while equipping properties with modern technology to support clients’ immersive storytelling requirements.
Indeed, the group’s newer properties perfectly reflect this intention.
Pan Pacific Orchard, Singapore, which opened in June 2023 and holds several design and architecture awards, is a prime example. The hotel blends sleek architecture with lush greenery. There are four architecturally distinct open-air terraces that welcome creative business gatherings while indoors there are various eye-catching venues for events of all forms and sizes.
In Malaysia, Parkroyal Penang Resort on Batu Ferringhi’s iconic beachfront recently unveiled refreshed event spaces that reflect the local cultural identity while supporting modern event needs.
At the heart of this transformation is the Andaman Grand Ballroom. Beyond its soaring double-tier timber ceiling, the ballroom is equipped with Batu Ferringhi’s largest built-in LED wall, advanced audiovisual systems, and customisable lighting. Cultural elements are seamlessly integrated with lighting panels that cast patterns reminiscent of wayang kulit, a tribute to Malaysia’s traditional shadow puppetry.
The hotel’s other seven function rooms are also renovated, and now open up to a pre-function area that offers a visual connection to the resort’s lush surroundings.
Choe shared that Pan Pacific Hanoi in Vietnam and Parkroyal Collection Pickering in Singapore will soon unveil “spectacular” new venues for events. – Karen Yue
Pullman Ciawi Vimala Hills Resort Spa & Convention’s lush surroundings offer a revitalising environment for meetings
Accor
Pullman, Mövenpick, and Swissôtel are brands in Accor’s portfolio that are well-equipped for business events due to their focus on flexibility, well-being, and purposeful design.
Pullman, with its Work hard, play hard ethos, appeals to the new generation of event planners. Hotels such as Pullman Phuket Arcadia Naithon Beach, and Pullman Ciawi Vimala Hills Resort Spa & Convention, West Java, combine facilities with wellness-driven programming, energising breakouts, and social experiences that fuel productivity.
Swissôtel integrates its Vitality ethos into every aspect of the delegate journey. At Swissôtel Nankai Osaka for example, this includes wellness breaks, organic catering from its Sky Farm, and in-room fitness options to support both physical and mental well-being.
The brand’s Vitality Meeting setups include height-adjustable tables and wellness zones to boost energy and focus during long sessions, as seen at properties such as Swissôtel The Stamford Singapore.
As for incentive and wellness-focused events, Mövenpick properties like Mövenpick Resort & Spa Jimbaran Bali and Mövenpick BDMS Wellness Resort Bangkok offer immersive local wellness experiences, flexible venues, and standout cuisine.
To meet the needs of modern organisers, Accor continues to upgrade its business events infrastructure across Asia.
Ollie Ansell, vice president, commercial market strategy – Accor Asia, said: “Our venues feature modular spaces with natural light, LED screens, hybrid meeting technology, and ergonomic furniture to enhance comfort and flexibility. Recent upgrades at Sofitel Bangkok Sukhumvit and Pullman Singapore Hill Street exemplify this focus.
“We have also introduced wellness touch points, such as air purification systems, hydration stations, and calming design palettes.”
Other upgrades taking place behind the scenes include a strengthened technology backbone with high-speed connectivity and advanced audiovisual. Real-time translation tools have been implemented across key properties, while sustainability-related improvements include energy-efficient lighting, waste-reduction systems, and eco-certifications.
Ansell added that property teams “co-create agendas that keep delegates engaged and energised”, such as by creating “purpose-driven experiences”, from yoga before a leadership forum to nutritionist-curated menus at conferences. Solutions are tailor for each client. – Mimi Hudoyo
A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.
The five-star property excels in backing its expansive facilities with seamless service and personalised attention, setting the benchmark for luxury in Bangkok.
Lo brings over 20 years of experience in Hong Kong’s luxury hospitality sector. She joins Lanson Place from K11 ARTUS, where she served as general manager since 2019, overseeing day-to-day operations, contributing to new property developments, and leading feasibility studies for brand expansion.
He brings more than 20 years of experience in hospitality and will oversee operations as Jati enters its first full high season.
He brings over 20 years of international experience in luxury hospitality across Asia, Africa and Europe, having held senior positions at The Savoy and The Berkeley in London, Fairmont Mount Kenya Safari Club, and Fairmont Sanur Beach Bali.
