Asia/Singapore Tuesday, 7th April 2026
Page 22

InterContinental Chiang Mai names first cultural ambassador

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InterContinental Chiang Mai The Mae Ping has appointed Bijayasinee Sirivisutra as cultural ambassador, a newly created role.

Based in Chiang Mai, she is responsible for developing guest experiences connected to Lanna heritage, managing cultural artefacts within the hotel and strengthening links with the local arts community.

Bijayasinee was born and raised in Chiang Mai and has a background in Lanna dance and Thai art. Her professional experience includes roles in Thai media and entertainment, luxury hospitality and more than a decade working as a travel writer across Thailand.

TCEB and TrendWatching release new report on engaging the 2035 workforce

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PHOTO CAPTION: TCEB’s president Supawan Teerarat at the PATA Destination Marketing Forum 2025; photo by PATA HQ

​The business events industry is facing a generational reckoning as Gen Z and Millennials, who will comprise the largest portion of the workforce by 2035, reject generic, “copy-paste” event formats.

A new 67-page report by the Thailand Convention & Exhibition Bureau (TCEB) and TrendWatching titled, Designing For The Next Generation, identifies seven transformative trends across three core themes designed to engage these values-driven attendees.

TCEB’s president Supawan Teerarat speaking at the PATA Destination Marketing Forum 2025; photo by PATA HQ

Supawan Teerarat, president of TCEB, noted: “You may define business events as meetings or exhibitions, but today it goes beyond that. We are talking about an ecosystem that creates high-value impact, focusing on personalisation, authenticity, and local wisdom.”

This shift is partly driven by changing demographics, particularly the rise of Gen Z executives who now form a significant portion of corporate travellers.

“An Expedia Group survey shows that 74 per cent of Gen Z travellers prefer experiences over material possessions, with 63 per cent seeking unique cultural destinations,” Supawan stated, highlighting an ‘experience economy’ where business events serve as a strategic tool.

To start with, the first core pillar of the report, “Calm & Connected”, addresses the depletion and social anxiety prevalent among younger professionals.

Recognising that 66 per cent of Asian Gen Z are at high risk for mental health challenges, forward-thinking events are prioritising “productive rest” and intentional stillness, such as Audible’s “Zen Commute” carriage filled with cherry blossoms, which provided a moment of calm for commuters at London’s Kings Cross station, or Nominom’s 12-hour sleep concert in South Korea, which replaced traditional seating with beds.

Networking is also being nudged from awkward small talk towards interest-based connections.

Tools like the JabberYak Meetup app allow event attendees to self-organise meetups around shared passions like yoga or entrepreneurship. Meanwhile, Eventbase’s voice-activated eventCopilot provides real-time personalised agendas and one-command meeting bookings to reduce friction.

Meanwhile, the report’s “Greenshift” pillar outlines how environmental action must be embedded by design rather than through superficial greenwashing.

“Eco by Default” systems, such as Tomorrowland Winter 2025’s RFID-enabled reusable cups, make sustainable behaviour intuitive and effortless for the attendee. Complementing this is “Circular Intelligence”, where smart technologies like the Lufthansa Group’s AI-powered tray tracker identify food waste patterns to optimise catering operations in real-time.

Finally, the demand for “Place-Made” experiences reflects a hunger for local culture over standardised hotel ballrooms.

Festivals like Wonderfruit in Thailand showcase this by elevating regional talent and rewilding ancestral forests, proving that specificity in local heritage drives international reach.

This theme also encompasses “Values Co-designed,” where attendees are transformed from passive spectators into active stakeholders.

Events such as ZCON flip the traditional hierarchy by inviting Gen Z creators to lead sessions while Fortune 500 executives listen, ensuring that diverse and marginalised voices are reflected in the event’s core DNA.

The full report is available for online download in both English and Thai at TCEB’s MICE Intelligence Center.

Four Seasons Hotel Hong Kong welcomes new GM

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Charles Fisher has been appointed general manager at Four Seasons Hotel Hong Kong. In his new role, he is responsible for leading the hotel’s operations, teams and strategic direction.

He brings more than 20 years of experience with Four Seasons, having most recently served in the same role at Four Seasons Hotel Tokyo at Marunouchi.

Starting his career at Four Seasons Hotel London at Park Lane, Fisher’s career has since included senior roles at The Pierre in New York, Four Seasons Resort Nevis, properties in Singapore and Chiang Mai, Four Seasons Resort Lanai, and Four Seasons Resort Orlando at Walt Disney World Resort.

ATTA unveils Thailand Tourism & MICE Next 2026, targets three billion baht in revenue

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ATTA executives and stakeholders from other Thai agencies and associations pose for a photo during the Thailand Tourism & MICE Next 2026 press conference; photo by ATTA

The Association of Thai Travel Agents (ATTA) is doubling down on its “quality over quantity” mandate with the launch of Thailand Tourism & MICE Next 2026.

At its December press conference, ATTA leadership confirmed the B2B exchange will take place on January 23, 2026, at IMPACT Arena, Exhibition and Convention Center, Muang Thong Thani.

ATTA executives and stakeholders from other Thai agencies and associations pose for a photo during the Thailand Tourism & MICE Next 2026 press conference; photo by ATTA

Under the theme Safe Journeys, Quality Growth, Shared Success, the platform will implement strategies to attract high-quality travellers and drive sustainable tourism growth throughout 2026.

The event aims to generate an immediate economic impact of three billion Thai baht (US$95.4 million) from 3,000 buyer-seller appointments for both the business events and tourism sectors.

The event has set high participation benchmarks to ensure deep market penetration, targeting 1,200 to 1,500 total participants comprising over 300 overseas buyers – with a focus on the resurgent China market – and 500 domestic buyers, 200 Thai tourism operators, and representation from over 25 countries. There will also be a Next 2026 Forum industry seminar.

ATTA is spearheading the project alongside the Tourism Authority of Thailand, Thailand Convention and Exhibition Bureau, Thai Hotels Association, and Program Management Unit for Competitiveness.

This alliance aims to reposition Thailand as a trusted world-class hub by focusing on safety standards, AI-driven smart tourism, and international cooperation.

“In 2024, Thailand welcomed 35.54 million foreign tourists, generating total revenue exceeding 1.9 trillion baht. Key driving markets included China, Malaysia, India, South Korea, and Russia. However, while tourist numbers have nearly returned to pre-Covid-19 levels, traveller behaviours and needs have changed completely,” noted Thanapol Cheewarattanaporn, president of ATTA.

“The Thailand Tourism & MICE Next 2026 project serves as a vital mechanism to shift strategy from ‘Quantity’ to ‘Quality.’ It focuses on building confidence in safety to retain the existing customer base and expand into high-spending tourist groups, tapping the value-based economy, which will increase revenue per capita for the country,” he added.

Kai Tak Sports Park celebrates landmark opening year

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Kai Tak’s full story can be seen in a new global documentary

Kai Tak Sports Park (KTSP) has concluded its inaugural year as a global powerhouse for entertainment and athletics, welcoming over seven million visitors since its opening on March 1, 2025.

In just nine months, the precinct hosted more than 90 event days, featuring high-profile highlights such as the Hong Kong Sevens, 15th National Games, and sold-out concert runs by Coldplay, SEVENTEEN, and Jay Chou.

Kai Tak’s full story can be seen in a new global documentary

According to Pollstar, Kai Tak Stadium finished 2025 ranked third globally in ticket sales and fifth in total gross revenue, securing the top spot in both categories for the Asian market. This performance has turned the site into a major tourism driver; within the first six months, over half of the stadium’s spectators were visitors, providing a substantial boost to the local economy.

Beyond mega events, KTSP has successfully integrated into local civic life. The park recorded over 42,000 community bookings, totalling nearly 100,000 hours of public use for sports ranging from basketball to pickleball. Complementing this activity, Kai Tak Mall reports an occupancy rate exceeding 90 per cent and a 20 per cent growth in sales since its opening, supported by nearly 80 dining outlets, and international retailers like the Liverpool FC Store.

To mark the site’s transition from a former airport runway to a world-class sports hub, KTSP and CGTN released a documentary, Game On, Kai Tak!, on January 3, 2026. The film documents the project’s journey from its 2019 construction start to its current status as Hong Kong’s “home venue”.

ICC Sydney installs eight pickleball courts on the Event Deck

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ICC Sydney’s new pickleball courts

The International Convention Centre Sydney (ICC Sydney) has officially opened its doors to the public as a new hub for pickleball.

Located on the venue’s Event Deck, the newly-launched space features eight purpose-built courts designed to cater to both the local community and visiting event delegates.

ICC Sydney’s new pickleball courts

Operated by local specialist House of Pickle, the space is now fully operational and accepting bookings for casual play, coaching, and corporate events. The courts are open daily from 07.00 to 21.00, and the House of Pickle Lounge, offers food, beverages, and merchandise.

The initiative is a partnership between ICC Sydney, Placemaking NSW, and Legends Global, aimed at transforming the venue’s outdoor spaces into an active lifestyle destination.

ICC Sydney CEO Adam Mather-Brown noted: “… Event organisers will also be able to enhance attendees’ experiences with opportunities for team building, exercise and, importantly, fun. This initiative reflects ICC Sydney’s commitment to innovation, wellbeing, and inclusivity – creating a space that is engaging and accessible.”

Grow with purpose

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What are some of KMA’s current initiatives to help advance the industry?
KMA is focused on strengthening human capital and deepening industry collaboration, which we see as the most immediate levers for advancing South Korea’s business events industry sector.

Key initiatives include raising professional standards and building a sustainable talent pipeline by providing upskilling programmes for industry professionals, and training for the next generation. The association also serves as the bridge between the private sector and government, actively gathering industry feedback to convey effective policy recommendations.

To ensure market growth, KMA implements policies designed to broaden the MICE demand base, bringing in hosting organisations beyond traditional organisers – like academic societies and public institutions – to the wider industry sector.

What is KMA’s long-term vision for the business events industry in the next five to 10 years?
Looking ahead, KMA aims to transform South Korea into the Asia-Pacific region’s premier innovation-driven MICE hub, where advanced technology, creative content, and sustainability converge.

To achieve this, KMA will concentrate on innovative technology, AI applications, platform development, and the strategic use of MICE data to ensure South Korea remains a front-runner in digital transformation. Simultaneously, the association seeks to advance legal and institutional reform by advocating for the enactment of a comprehensive MICE industry framework law.

KMA also aims to expand sustainability and community engagement by broadening ESG guidelines and fostering event models that generate lasting social and environmental value, moving the industry beyond a focus on immediate economic impact.

What is the significance of Korea MICE Expo (KME), and what makes this year’s event particularly important?
KME is the country’s flagship business platform, and provides a critical, centralised platform for networking and partnership building among all stakeholders, both domestic and international.

This year, KME has moved past its domestic focus to become a leading international event, significantly expanding its MICE scope. It offers all necessary resources for successful events, including efficient pre-arranged business matching for global buyers and sellers.

What are some of the key challenges the industry is facing?
South Korea’s MICE industry faces several challenges, such as regional development, talent scarcity, and global competition, and KMA is working proactively to address them.

Rather than regional competition, the pressing issue is the over-concentration of events in the Seoul area, which KMA tackles by promoting provincial cities as vibrant MICE destinations, helping them build infrastructure and share in the industry’s benefits.

To solve the shortage of skilled professionals, KMA provides systematic training for C-level executives, helping companies develop workforces attractive enough to secure top talent.

Finally, to combat intensifying global competition, KMA is strengthening regional cooperation by hosting the Korea-China-Japan MICE Forum and enhancing collaboration with other organisations in Asia-Pacific, expanding South Korea’s visibility as a preferred MICE destination.

How is KMA ensuring that business events contribute to the local community beyond economic benefits?
We emphasise that business events should enrich the lives of both local citizens and visitors, fostering cultural appreciation and memorable experiences. A key strategy is using business events to combat regional depopulation by drawing repeat visitors, and strengthening emotional ties between people and places.

KMA also actively works to connect MICE events with local businesses and service providers, ensuring that economic and social benefits are circulated.

SXSW Sydney winds down following three-year run

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SXSW Sydney 2025 Team

SXSW Sydney will not return in 2026, organisers announced Wednesday, ending the festival’s three-year run in the Asia-Pacific region.

The decision follows consultations between the NSW Government, SXSW Sydney leadership, and global owners Penske Media Corporation.

SXSW Sydney 2025 Team

Officials cited a “changing global environment” and “prevailing market conditions” as the primary reasons for the cancellation, noting the broader difficulties currently facing major festivals worldwide.

Despite the shutdown, the event reported significant growth during its tenure. Between 2023 and 2025, SXSW Sydney generated approximately A$276 million (US$184.4 million) in economic impact. The 2025 edition saw a total attendance of 345,000 – a 15 per cent year-on-year increase – and a 35 per cent surge in international visitation. In total, the festival drew more than 63,000 out-of-region attendees over three years.

“SXSW Sydney was an unforgettable three-year journey,” said co-managing directors Simon Cahill and Jono Whyman, thanking the speakers, sponsors, and volunteers who built the platform. Jenny Connelly, director in charge of SXSW, added that while the event will not proceed, it successfully “elevated voices from Australia and the Asia-Pacific region onto the world stage”.

The organisation stated it is now focused on providing support to its staff during the wind-down process.

Moxy Bangkok Ratchaprasong appoints GM

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Moxy Bangkok Ratchaprasong has named Ross Park as its general manager.

Park has been with Marriott since 2016 and most recently managed rooms and commercial teams at The Athenee Hotel, a Luxury Collection Hotel, Bangkok.

His background includes sales and marketing strategy, brand conversions, and hotel openings across international brands.

Connect Marketplace returns to Hong Kong with expanded 2026 edition

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Connect Marketplace 2025

Following the success of its inaugural Asian edition, the annual Connect Marketplace Hong Kong (CMHK) is set to return to AsiaWorld-Expo on March 18 to 19, 2026.

Organised by Informa Markets in Asia, this upcoming edition will feature an expanded scale and a more comprehensive experience. The two-day event is expected to draw 7,000 attendees from 25 countries and regions, including direct access to a hosted buyer delegation.

Connect Marketplace 2025

According to Benson Tang, executive director of the Corporate Travel Community (CTC), exhibitors include hotels, tourism boards, airlines, travel management companies, and ground transportation providers, as well as specialised visa application and event tech firms.

Tang noted that the event’s strength lies in its ability to facilitate over 3,000 pre-scheduled, one-on-one meetings between 300 global suppliers, and elite buyers from more than 30 countries.

This year’s ambitious goals follow a strong 2025 launch, which successfully attracted over 4,000 professionals and 60 exhibitors from more than 30 countries and regions.

Tang added that the opportunity for travel providers has never been greater, noting that the US$612.6 billion business travel market now accounts for 41.3 per cent of global spend. Furthermore, 68 per cent of these travellers are now bleisure guests.

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