Asia/Singapore Monday, 27th April 2026
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Dubai chalks up 349 bidding wins in 2023

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Dubai won a record 349 business event bids in 2023, reflecting a 49 per cent increase in successful bids compared to 2022.

Driven by Dubai Business Events (DBE), events captured in 2023 are set to attract over 191,000 international delegates. Events for the coming years have also been confirmed to as far as 2029.

This achievement underlines the consolidation of Dubai’s status as a competitive hub for international business events

Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment, said that the city’s business events sector will continue to “play a vital role in wider tourism and economic development, in line with the priorities of the Dubai Economic Agenda D33″.

“To keep the momentum going, we have charted ambitious plans for the year ahead and are working closely with all stakeholders – from hotels and event organisers to attractions and venues – to attract the biggest and most prestigious events and congresses to the city and raise the profile of Dubai as a year-round global business events destination. Throughout 2024, the DBE team and partners will engage with meetings professionals and potential clients around the world, further elevating the city’s positioning and competitiveness.”

Some of the most noteworthy successful bids in 2023 are association events such as Critical Communications World 2024 with 3,800 delegates; the WCA Worldwide Annual Conference 2024 with 4,500 delegates; the International Trademark Association’s Annual Meeting 2026 with 10,000 delegates; and the Million Dollar Round Table Global Conference 2024, with 10,000 delegates. This is in addition to a line-up of corporate and incentive events coming to the city, including TOKEN2049 and Nuskin Elite, both taking place this year with 4,000 and 1,000 delegates respectively; as well as Amway ESAN 2025, which is expected to bring 3,500 visitors to Dubai.

In addition to working with various service providers, DBE leveraged its role as one of the co-founders of the Dubai Association Centre (DAC) to support its mission to build relationships with international associations and attract them to Dubai, with 60 per cent of delegates set to come to Dubai as a result of bid wins visiting for association conferences and congresses.

DBE has already kicked off its year-round calendar of industry engagements, with a series of sales missions in target markets and participation in major tradeshows, including IMEX Frankfurt, IMEX America, and IBTM World. DBE also is working closely with industry stakeholders to host meeting planners in Dubai for a series of study missions that will allow them to experience Dubai’s business events and tourism infrastructure and its rapidly growing knowledge economy.

Strong but challenging 2024 for business travel: GBTA poll

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The global business travel industry has put the pandemic behind it and is riding a wave of momentum at the start of 2024.

A majority of travel buyers report increases in bookings and spending for 2023 and expect this year-over-year growth trend to continue as they also prioritise sustainable travel in their organisations. Nearly 60% of travel buyers expect more travel in the coming year, with two-thirds anticipating increases in business travel spending.

Global industry professionals report strength in business travel numbers

Industry professionals also expect challenges ahead, however, citing rising travel costs, overall economic uncertainties, lagging corporate budgets, and travel disruptions among their top concerns. And almost half of travel buyers say the adoption of remote and hybrid workplace models has prompted them to revamp their employee travel policies and programmes.

This is according to the latest Business Travel Outlook Poll conducted by the Global Business Travel Association (GBTA) featuring insights from global travel buyers, suppliers and other industry stakeholders on the current state of business travel and expectations for 2024. Over 700 business travel professionals from 41 countries participated in this 33rd poll in GBTA’s long-running series.

“The business travel industry has ushered in a new chapter and moved beyond the pandemic. As companies and travellers continue to embrace the vital role of in-person connection for business, there are strong indicators for continued growth in travel volume and spending in 2024. This bodes well for the future of our industry and its professionals – even as we navigate new challenges of ‘travel for work,’ continue to advocate for sustainable options, and evolve business travel programmes so they’re fit for purpose,” said Suzanne Neufang, CEO, GBTA.

Here are some of the key findings from the January 2024 GBTA poll:

Current state of the business travel industry

  • Year-over-year gains in travel volume and spending. Eight in 10 (83%) travel buyers surveyed say their 2023 global business travel bookings increased – whether significantly (31%), moderately (37%), or slightly (15%) – versus 2022. The story is similar for travel spending with 84% of buyers reporting their travel spending increased significantly (33%), moderately (38%), or slightly (13%) over the same period.
  • Momentum is expected to continue in 2024. Most travel buyers expect their company’s business travel spending and volume to increase in 2024 compared to 2023. Six in 10 (59%) buyers expect the number of business trips will increase at their company in 2024 compared to 2023, while only 11% expect employees will take fewer business trips in 2024. At a regional level, more travel buyers in North America (66%) expect an increase in employee travel in 2024 compared to European buyers (37%). Additionally, two-thirds of buyers (67%) expect their company’s travel spend to increase in 2024 versus 2023, while only 11% expect their spending will be lower.
  • Bidding pandemic considerations adieu. Over half of respondents (57%) feel it is no longer relevant to compare industry performance for 2024 against 2019 pre-pandemic levels. However, one-third (32%) maintain the comparison still has relevance for the coming year. Additionally, when asked about top industry issues anticipated for 2024, pandemic concerns landed at the bottom of the list, cited by only 1% of those surveyed.

Considerations and concerns ahead for the industry

  • Potential challenges on the horizon. Industry stakeholders report their top 2024 concerns include the rising cost of travel (66%), overall economic concerns (46%), company budgets not keeping pace (42%), travel disruptions (32%), and geo-political concerns (22%).
  • Barriers in attracting and retaining industry talent. When asked to rank five barriers to achieving a diverse, robust workforce in 2024, respondents say unappealing salary levels and benefits (53%), lack of qualified/experienced candidates (48%), lack of organisational investment in retaining and developing talent (40%), lack of attractive job roles (39%), and required hiring and training of new industry job seekers (36%).
  • Corporate (buy-side) travel teams expect status quo on staffing levels. Three-quarters of travel buyers (76%) do not expect to increase the size of their internal travel in 2024, while nearly one in six (14%) expect to add staff. Almost half of suppliers (46%), however, project an increase in staffing levels at their company in 2024. Climate impact and sustainability was cited as a top concern for 2024 by 19% of respondents overall − but for European respondents, the figure is 41% versus 12% in North America. Additionally, technological advancements, including artificial intelligence, were cited by 19% of all respondents as a top concern, but figures differed between travel suppliers (27%) and travel buyers (13%).

How employee travel and travel programmes are evolving

  • ​​​How hybrid/remote work is impacting employee travel programs and costs. Most industry respondents (62%) say their company has a hybrid model, allowing both work from the office and home in some form. Almost half (48%) say they have revised or plan to revise their company’s business travel policy/programme because of remote/hybrid working. Among those, 27% have already revised their corporate travel policy/programme, while 21% say they are working on it. Top programme areas they are addressing related to remote/hybrid employees include types of meetings allowed for travel (40%) and frequency of travel to an office (32%), as well as types of transportation (26%), per diems (22%) and accommodations (20%) that are permissible and can be reimbursed. However, four in 10 (40%) respondents say they do not currently plan to alter their travel programme related to remote/hybrid employees. When it comes to the economic impact, 27% report their company’s travel programme costs are significantly or somewhat higher to accommodate hybrid/remote employees. Over one-third (37%) report no notable change in costs.
  • Why we’re travelling for business now. When asked how business travel will likely be allocated in 2024 in their company, travel buyers cite sales/account management meetings; external conferences and industry events (20%), and internal meetings with colleagues (20%) at the top of the list. Rounding out the list were service trips, employee training and development (7%), and supplier meetings (6%), and other types of business travel (5%).

View the complete 33rd poll results and key highlights, along with the full series of GBTA Business Travel Industry Outlook polls here.

Hong Kong government steps up mega event drive

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The Hong Kong Government is intensifying efforts to boost its mega event economy by establishing an inter-departmental coordination group chaired by deputy financial secretary, Michael Wong.

Working alongside the secretary for culture, sports, and tourism, this initiative aims to actively attract world-class mega events to Hong Kong, with key players such as the Hong Kong Tourism Board (HKTB), the Hong Kong Trade Development Council (HKTDC), and the Economic and Trade Offices (ETOs), collaborating in the scouting process.

This will be the debut of ComplexCon in Hong Kong

Wong shared that a proactive approach will be taken to engage potential event organisers globally. This means that HKTB, HKTDC, and ETOs will play a vital role in discussions with organisers, assessing an event’s feasibility, and ensuring necessary support arrangements. The trio will also serve as the primary point of contact, facilitating discussions, and submitting recommendations to the government.

Pang Yiu-kai, chairman of HKTB, emphasised the importance of coordination and response speed, stating that efficient collaboration and a friendly approach could influence mega events to choose Hong Kong over other cities.

Currently, over 80 mega events are anticipated for 1H2024, spanning cultural and arts, sports, finance and economy, innovation and technology, and conferences and exhibitions. Notable events include Inter Miami CF’s visit; Cathay International Chinese New Year Night Parade on the first day of the Lunar New Year; the inaugural LIV Golf; Art March; Hong Kong Sevens Pop Culture Festival; and the UIM E1 World Championship Grand Prix.

In response to this initiative, the Mega Arts and Cultural Events Committee – established by the Culture, Sports and Tourism Bureau last year – will host several upcoming events. Supported by the Mega Events Committee Fund, upcoming events include Chubby Hearts Hong Kong created by renowned British designer Anya Hindmarch (February 14 to February 24); A Path To Glory – Jin Yong’s Centennial Memorial, a large-scale sculpture showcase at Edinburgh Place (March 15 to July 2); and ComplexCon Hong Kong 2024 at AsiaWorld-Expo, the first time the international pop culture event will be held outside the US (March 22-24).

Nina Hospitality’s managing director, Simon Manning, believes that the government’s strategy to lure and host more major international events will stimulate economic growth and showcase Hong Kong’s vibrant cultural scene, creating a “win-win situation” for visitors and the economy.

Pan Pacific Hotels Group makes landfall in Jakarta

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Pan Pacific Hotels Group (PPHG) has opened the PARKROYAL Serviced Suites Jakarta, marking the brand’s first foray into the Indonesian city.

Located within the city’s Thamrin Nine mixed-use development, the serviced apartments take up levels 73 to 82 of Luminary Tower. There are 180 studios, one- and two-bedroom suites available, as well as a facilities including a Residents Lounge, a 24/7 gym, and a swimming pool.

Two-bedroom suite’s living room

Thamrin Nine offers commercial, entertainment and retail spaces, as well as direct access to Grand Indonesia and Dukuh Atas MRT, LRT, Commuter Line, and Airport Train services.

In addition to the opening of PARKROYAL Serviced Suites Jakarta, PPHG will continue to accelerate its growth in the heart of Jakarta’s CBD, with several other openings planned in 2024.

MCB hires regional director for North Asia and Greater China

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5 Questions with Noor Hamid

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Pullman Bangkok Hotel G welcomes new GM

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Michelle Lee has been named the new general manager of Pullman Bangkok Hotel G. She will be responsible for day-to-day hotel operations in her new role.

With an extensive background in hospitality and 25 years of sales and operational leadership experience, she has worked at Raffles, Swissotel, Capella, Four Seasons, and Ritz Carlton properties during her career.

Prior to joining Pullman Bangkok Hotel G, she was general manager at Hotel G Singapore.

Singapore’s MICE sector recovers strongly in 2023, sets the stage for continued growth

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Singapore’s pipeline of business and leisure offerings demonstrates its appeal as an attractive and trusted tourism destination

The corporate travel and business events sector in Singapore steadily regained momentum in 2023, according to the Singapore Tourism Board’s (STB) year-in-review report.

In 2023, STB successfully secured several significant business events that took place in Singapore for the first time. These included SILMO Singapore; Transport Logistic Southeast Asia; Bar Convent Singapore; the 25th World Congress of Dermatology 2023; Million Dollar Round Table Global Conference 2023; and the International Trademark Association 2023 Annual Meeting Live+.

Singapore’s pipeline of business and leisure offerings demonstrates its appeal as an attractive and trusted tourism destination

Other significant business events held in 2023 included Food and Hotel Asia (FHA)-Food & Beverage (F&B), Herbalife APAC Extravaganza 2023, Milken Institute Asia Summit, and Singapore FinTech Festival.

These events have contributed to preliminary estimates for Singapore’s 2023 tourism performance, which has shown strong results in both international visitor arrivals and tourism receipts.

International visitor arrivals reached 13.6 million in 2023 (approximately 71 per cent of 2019’s figure), meeting STB’s forecast of between 12 and 14 million visitors. Tourism receipts are estimated to reach S$24.5 billion (US$18.3 billion) to $26.0 billion, surpassing STB’s forecast of S$18 billion to S$21 billion set out in 2023. This is approximately 88 to 94 per cent of 2019’s tourism receipts.

Looking ahead, significant business events secured for this year include the Global Sustainable Tourism Council Global Conference; NRF 2024: Retail’s Big Show Asia Pacific; Rotary International Convention; Singapore Airshow; World Architecture Festival; World Congress of Anaesthesiologists; and Worldchefs Congress and Expo.

STB reiterated that it is committed to attracting and nurturing quality business events that align with Singapore’s identified growth and priority industries, such as advanced manufacturing, aerospace and logistics, applied health sciences and financial services.

STB, together with the Singapore Association of Convention & Exhibition Organisers & Suppliers and the Association of Singapore Attractions, also continue to work in partnership with GSTC to develop new Global Sustainable Tourism Council Criteria for business events and attractions respectively, which aim to serve as the global sustainability standards for both industries.

This builds upon 2023’s efforts, where STB worked with local industry associations to develop industry-specific roadmaps in the hotels and business events sector, providing clear directions towards sustainability outcomes, such as achieving internationally-recognised industry-specific certification. STB will continue to bring together Singapore’s tourism stakeholders to drive sustainable tourism as part of the Singapore Green Plan 2030.

Overall, STB expects the tourism sector’s recovery to continue in 2024, driven by improved global flight connectivity and capacity as well as the implementation of the mutual 30-day visa-free travel between China and Singapore. In 2024, international flight capacity is expected to continue to increase, with capacity at or approaching pre-pandemic levels for the majority of our key source markets.

The latest data from the International Air Transport Association indicates that although global international air travel demand in 2023 is below pre-pandemic levels, the gap is rapidly closing. The Association of Asia Pacific Airlines notes that Asia Pacific carriers have seen healthy growth in international passenger demand throughout the year, in tandem with the restoration of flight frequencies and connectivity. Overall, the outlook for air travel demand remains positive.

This year’s international visitor arrivals are expected to reach around 15 to 16 million, bringing in approximately S$26.0 to S$27.5 billion in tourism receipts.

Field of freshness

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1. Hideaway at Jampa, Thailand
Phuket’s Jampa restaurant, which acquired a Michelin Green Star in 2023 for its zero-waste, plant-based food, offers a unique and Instagrammable venue extension tucked away in a serene part of Pru Jampa organic farm.

The rustic restaurant operates only on Saturdays for lunch, taking in no more than 20 pax each time and strictly by reservation. A sharing-style set menu, priced at 2,900 baht++ (US$81++) per pax, is served here. Dishes change with the day’s best harvest.

Hideaway at Jampa welcomes private events up to a maximum of 50 guests. Such arrangements will require a rental fee of 300 baht per person.

The sustainability-focused team is also happy to conduct tours of Pru Jampa organic farm, which supplies a wide range of fruits, vegetables, herbs and chicken eggs to Jampa.

2. Open Farm Community, Singapore
Surrounded by nature in the Dempsey area, Open Farm Community’s farm-to-table offerings place emphasis on freshness, organic produce and grass-fed animal proteins. Ingredients for their seasonal menu are sourced from reputable suppliers such as Tiberias Farm, a floating marine fish farm off Pulau Ubin; Weeds & More, ethical smallholder farms in Malaysia’s Cameron Highlands cultivates seasonal vegetables; and Freedom Range for cage-free eggs. Meanwhile, aromatic herbs and blossoming flowers such as Moringa, Laksa Leaf, Blue Pea Flower and Roselle Flower, are harvested from the restaurant’s garden.

The restaurant offers a main air-conditioned area with a seating capacity of 70, while the sheltered outdoor deck can seat up to 40. Buyouts are welcome, with weekday rates starting from S$10,000 (US$7,588).

3. Farm to Table, Cambodia
The clue’s in the name, with Farm to Table championing Phnom Penh’s sustainable food movement since opening in 2016.

A leafy, tranquil escape in the heart of the Cambodian capital, the outdoor restaurant and community space serves healthy dishes using fresh seasonal produce sourced from local farmers and cooperatives to support organic farming. In true farm style, there will be clucking chickens and plenty of cute – well-behaved – kitties as companions. The restaurant can cater to a maximum of 60 pax.

4. Roganic, Hong Kong
Located in Causeway Bay, this boutique restaurant is the brainchild of British chef Simon Rogan.

With its farm-to-table concept, micro-herbs are grown in-house, while ingredients are sustainably sourced from local organic farms. Smaller groups can utilise the private dining rooms that can hold up to 26 guests, while the main dining room offers another 50 seats.

5. Warung Bumi, Yogyakarta
Nestled in Imogiri, Mangunan, Warung Bumi is an integral part of Bumi Langit, a space dedicated to educating travellers on harmonious interactions between humans, nature, and the creator. Visitors to Bumi Langit will be able to learn about local wastewater treatment, composting, cattle farming, and organic farming.

The on-site restaurant features a garden-to-table concept, with organic vegetables and poultry sourced from the area. Accommodating up to 100 guests, it offers buffet lunch or dinner packages featuring predominantly Indonesian cuisine.

Give us more money, say travel and hospitality employees

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Travel and hospitality human resource (HR) specialist ACI HR Solutions’ annual study on recruitment demands and hiring challenges has unveiled that remuneration is still the strongest driving force for job loyalty while work-from-home (WFH) arrangements are the least crucial.

For the 12th edition of the ACI Report, released on January 31, 2024, 30 per cent of respondents ranked higher salary as their number one motivation for changing employment or staying with their present employer while 21 per cent listed company brand/ culture. Only 13 per cent cited WFH/flexible arrangements as their top draw.

In fact, 42 per cent of respondents indicated WFH as the lowest priority.

Factors respondents regard as the most important in their decision to change jobs or remain with their current employer

‌In terms of salary satisfaction, the report found that 68 per cent of respondents received some form of increment in 2023 – up from previous year’s 55 per cent and surpassing pre-pandemic levels where 65 per cent of respondents indicated a bump in their pay.

‌Andrew Chan, founder & CEO of ACI HR Solutions, pointed out that respondents in the higher age groups – from 46 years and above – experienced the largest increment. “This could indicate that they were more affected during the pandemic and took a lower salary to re-enter or stay in employment. Now that the industry has mostly rebounded, their salary has finally equalised to their experience,” he reasoned.

Furthermore, 62 per cent of respondents enjoyed a bonus in 2023; in 2022 only 47 per cent received a bonus. The majority (39 per cent) of these respondents were given one to two month’s bonuses.

In determining salary trends, researchers noted that average salaries across the region had mostly trended down or stayed flat in 2023. This was likely due to salaries stabilising after spiking in 2022 when businesses were under pressure to rebuild their workforce as travel returned.‌

The UAE, Saudi Arabia and Qatar once again recorded the highest average salaries (US$139,664), while Malaysia sat at the other end of the spectrum, with an average salary of US$32,164 – a 42 per cent decline from the previous survey.

Average salaries in Singapore recorded a 10.7 per cent jump on 2023 to US$106,714.

Respondents’ intention to move from their position or industry in 2024

‌In tracking staff movement for the coming 12 months in 2024, 48 per cent of respondents indicated no intention of leaving their current employer and/or the industry; 39 per cent were open to other jobs in the industry while 13 per cent expected to exit the industry.

‌As the industry continues to recover from the effects of the pandemic, negative job impacts have reduced – 11 per cent of respondents indicated that they were impacted, down from 18 per cent in 2022; three per cent had their roles made redundant in 2023, compared to nine per cent in 2022.

‌The report also noted that all retrenched staff have since found new employment.

‌Hiring sentiments are strong, with 41 per cent of HR and hiring managers expecting new headcounts in 2024. This is, however, a slip from 58 per cent seen in the 2023 ACI Report. Looking ahead, HR and hiring managers are worried about finding the right talents, the lack of applicants, and high salary expectations that budgets cannot meet.

‌Reflecting on the 2024 ACI Report findings, Chan told TTG Asia: “Given the ubiquitous headlines around WFH, I was surprised to see that only 14 per cent of respondents had listed that as a priority when considering employment, and salary has returned as the prime motivator.”‌

He suggested that the rising cost of living might have pushed employees to pay greater attention to their earnings.

However, considering how travel and tourism growth rate in 2024 would likely slow down against what was seen in 2023 while costs continue to rise, putting pressure on profitability, Chan warned that salary growth would likely plateau in 2024.‌

When asked how could resource-strapped employers retain salary-focused staff in 2024, Chan advised a focus on culture as a retention tool.

‌“I believe that amid the industry’s rapid rebound and the rise of hybrid work conditions, company culture may have diminished or loosened. 2024 is the time for HR to refocus and strengthen this aspect of the business,” he said.

‌The report surveyed 753 travel, tourism, hospitality, and lifestyle personnel across Asia-Pacific and the surrounding regions.

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