Asia/Singapore Saturday, 20th December 2025
Page 24

Direct Travel acquires ATPI

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The two companies will drive over US$6 billion in annual total travel volume

Denver-based provider of corporate travel management services Direct Travel has acquired strategic partner ATPI, a UK-based travel management company.

The deal creates one of the world’s largest travel management companies, projecting over US$6 billion in annual total travel volume across corporate, leisure, events, and specialised travel sectors. A key factor in the acquisition is ATPI’s expertise in specialised sectors like energy, marine, sports, and mining.

The two companies will drive over US$6 billion in annual total travel volume

The acquisition formalises a multi-year partnership and is expected to accelerate the international launch of Direct Travel’s new platform, Avenir Travel Edition, designed for travellers and travel managers.

Christal Bemont, CEO of Direct Travel, stated: “This partnership represents a pivotal moment in reshaping managed travel, allowing us to deliver tailored solutions and a seamless experience for clients across a range of sectors and of all sizes and locations.”

Ian Sinderson, CEO of ATPI, noted that the union allows them to better serve clients through combined services, technology, and teams. He positioned the new entity as a “compelling alternative to mega-agencies for global travel” given their extensive market reach.

Helsinki retains lead in 2025 Global Destination Sustainability rankings

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The 2025 Global Destination Sustainability Index (GDS-Index) has released its Top 40 rankings, marking a decade of benchmarking destination sustainability.

This year’s theme, Shifting Tides, highlights a period of global transition, with destinations showing resilience and accelerated action.

The 2025 Global Destination Sustainability Index highlights global progress in sustainable tourism, with Helsinki, pictured, leading the way

The 2025 rankings show a 31 per cent rise in average performance across all participating destinations since the programme began, with the Top 10 improving by 46 per cent. Despite ongoing economic uncertainty, destinations have maintained momentum in their sustainability initiatives.

Helsinki (Finland) leads the GDS-Index for the second consecutive year, scoring 93.52 per cent and maintaining its position as a sustainable tourism and events leader. The city has ended its coal era, earned Green Destinations certification, and ensured near-universal sustainability certification across hotels, convention centres, and top attractions. The Nordic trio of Helsinki, Gothenburg and Copenhagen continues to dominate, though the gap between the Top 10 and the overall GDS-Index average has narrowed from 23.2 per cent to 20.3 per cent, reflecting rising performance globally.

Adelaide is recognised as the most improved destination, climbing 23 places in its second year of participation. The city’s rise was driven by its Integrated Climate Strategy 2030 and sustainability roadmap, including Adelaide Airport achieving carbon neutrality for its direct emissions. Krakow and The Malverns also feature among the most improved destinations.

The 2025 GDS-Index highlights a more dynamic Top 40, with nine new destinations entering the rankings, accelerated climate action with 77 per cent of destinations reporting sector-level measures, and widespread adoption of third-party sustainability certification. In the Top 10 destinations, 81 per cent of hotels are now certified, up from 66 per cent in 2016, and 50 per cent of destination marketing organisations hold sustainability certification for their own operations. Regional leadership is also evident, with Lyon leading Central and Southern Europe, Melbourne topping Asia-Pacific, and Montreal retaining the North American lead.

Guy Bigwood, CEO and chief changemaker at GDS-Movement, said: “Every destination featured in the GDS-Index has demonstrated leadership and commitment – each one deserving recognition for its efforts to build a more regenerative future.

“As we mark the 10th year of the GDS-Index – with 626 benchmarking assessments completed across 35 countries since 2016 – one thing has remained constant: the courage of this community to lead with vision and to innovate with purpose.”

He added: “From shifting seasonality to changing governance and a pushback against sustainability, members of the movement meet each wave with intention, creativity, and a fierce resolve to do better, faster, together. It’s not just about riding the wave, it’s about learning how to read it, shape it, and surf it to make it count.”

The full 2025 GDS-Index report is available here.

JW Marriott Singapore South Beach welcomes new GM

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JW Marriott Singapore South Beach has appointed Karl Hudson as general manager.

Hudson, who has overseen the opening of over 80 hotels with Marriott International and most recently served as regional vice president for Japan and Guam, brings extensive leadership experience to the hotel.

He will guide the property’s growth while maintaining its lifestyle identity and design focus, emphasising people, personalisation, and place-making to ensure it remains a leading destination for both business and leisure.

Bangkok scores big win with Amway China Leadership Seminar 2026

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Thirty years after kicking off the first Amway China Leadership Seminar in Bangkok, the multi-level marketing company will return to the kingdom’s capital city with more than 10,000 of its top performers.

These delegates will arrive in Bangkok in several waves between March and April 2026, and participate in destination experiences that are uniquely Thai.

From left: Tourism Authority of Thailand’s Thapanee Kiatphaibool; Thailand Convention and Exhibition Bureau’s Supawan Teerarat; Amway China’s Fei Shengxi; and Amway Thailand’s Tossaporn Nisthanon announce Bangkok as host city of Amway China Leadership Seminar 2026; photo by Yingyong Unanongrak

Amway China, Amway Thailand, Thailand Convention and Exhibition Bureau (TCEB) and Tourism Authority of Thailand (TAT) made the announcement during IT&CM Asia and CTW Asia Pacific 2025 in Bangkok earlier today.

TCEB president Supawan Teerarat hailed Amway China’s decision as a vote of confidence in Thailand and one that “holds great significance”.

She said: “This would be one of the largest corporate events to be held in South-east Asia. For Thailand, it is more than just numbers – it’s a symbol of enduring friendship, trust, and partnership between our two nations. The timing carries special meaning because this year marks the 50th anniversary of diplomatic relations between China and Thailand. We will celebrate this milestone together.

“Amway China’s decision also reflects (its acknowledgement of) Thailand’s reputation for world-class hospitality, rich cultural experiences, and reliable events support.”

TCEB, along with government agencies and industry partners, worked closely with Amway China over the past two years to materialise the event win.

The programme will be built with slow travel in mind, allowing event attendees to break away from traditional tourist roads and travel in a way that aligns with Amway’s philosophy of total wellness, shared Fei Shengxi, vice president, Amway China.

“From arrival to departure, every detail is being carefully prepared. Amway China delegates will enjoy our MICE Lane fast-track service at the airport immigration and a warm Thai welcome throughout their time here. We are committed to ensuring that every delegate feels safe, feel cared for, and truly at home in Bangkok,” Supawan added.

TAT is supporting the programme with “Must Taste, Must Try, Must Buy, Must Seek, and Must See experiences”, such as Muay Thai training and traditional massage, according to TAT governor Thapanee Kiatphaibool. She added that “a spectacular evening festival” will be specially arranged to coincide with Songkran.

Fei Shengxi, vice president, Amway China, noted that “Thailand has long been a dream destination for Chinese tourists”, and Thailand’s implementation of visa-free travel policy for Chinese citizens brings “tremendous convenience for our exchanges”.

Further underscoring Amway’s confidence in Thailand as a preferred events destination, Amway Thailand’s managing director Tossaporn Nisthanon, revealed that Amway India has also chosen the kingdom for its leadership event this December while Amway Europe and Japan will visit Thailand in 2026.

Tossaporn said: “These leadership seminars bring far more than just memorable travel experiences (to our attendees), but also support for our tourism industry, our local communities, and countless small businesses.”

Soneva Group strengthens leadership team with new appointments

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Soneva Group has appointed three senior executives to its leadership team, effective September 2025.

Joanna Flint joins as chief commercial officer, Chris Whitehouse as chief financial officer, and Abhishek Sharma has been promoted to chief operating officer.

From left: Chris Whitehouse, Joanna Flint and Abhishek Sharma

Flint brings over 20 years of experience in luxury hospitality and technology, with roles at Mandarin Oriental, Google, and Singapore Airlines. She will drive Soneva’s global commercial strategy, enhancing sales, digital capabilities, and customer experience across existing and new markets.

Whitehouse brings his expertise in financial strategy, risk, corporate financing, and asset management gained at The Dot Group, Candy & Candy, and CPC to his new role. He will strengthen Soneva’s financial foundations and support sustainable expansion.

With more than 25 years’ experience in luxury hospitality across the Maldives, India, Egypt, and Mauritius, Sharma will oversaw all three Soneva resorts.

The appointments coincide with the opening of Soneva’s global headquarters in Dubai, providing a strategic base to strengthen industry partnerships, attract talent, and connect with key feeder markets.

Anantara Riverside Bangkok Resort names new GM

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Anantara Riverside Bangkok Resort, operated by Minor Hotels, has appointed Michael Parker as general manager.

He brings over 20 years of leadership experience in luxury hospitality, with senior roles across the UK, China, Cambodia, and the Maldives. He joined Minor Hotels in 2023 as complex general manager, overseeing Anantara Dhigu Maldives Resort, Anantara Veli Maldives Resort, and Naladhu Private Island Maldives.

In his new role, Parker will focus on a renovation of Anantara Riverside Bangkok Resort’s food and beverage outlets and enhancements to the Anantara Wellness programme. His goal is to elevate culinary offerings and expand wellness experiences.

International buyers show strong interest in Sri Lanka during its MICE Expo

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Sri Lanka MICE Expo 2025; photo by Feizal Samath

Sri Lanka is pulling out all the stops for its largest-ever MICE Expo 2025 to position the country as an attractive destination for business events.

Currently taking place from September 22 to 26, the event has more than 100 buyers from 30 countries are in attendance.

Sri Lanka MICE Expo 2025; photo by Feizal Samath

On Monday, Buddhika Hewawasam, chairman of state-run Sri Lanka Tourism Promotion Bureau, said that the bureau was moving away from generic tourism in favour of high-end tourism.

“We want tourism numbers to grow but at the same time we want them to spend more,” he said. He added that business events tourism could be a game-changer for Sri Lanka, as it offers a fresh alternative for business travellers who may be tired of more traditional destinations.

Sri Lanka hopes to increase business events travellers to 20 per cent of its total tourist arrivals, up from the current 10 to 12 per cent. This effort is part of the country’s goal to reach 2.6 million tourist arrivals this year.

Interviews with buyers at the Expo suggest a promising future for the sector, with many expressing interest in the country’s offerings.

Yuya Nagano from Kuoni Tumlare Japan told TTGmice there is significant interest from Japan. However, he pointed to the need for more flights between the two countries, as the national carrier, SriLankan Airlines, is often fully booked.

A Singapore buyer who declined to be named, said Sri Lanka is a new kid on the block for his clients, but the country “needs to conduct more promotions in Singapore to position itself as a MICE destination”.

Yana Liu, assistant director of the World Federation of Chinese Medicine Societies, indicated that organisation is now considering Sri Lanka as a potential destination for its meetings, which typically draw 50 to 100 participants.

Cecilia Lukaszewsky, founder and CEO of Germany-based Luka Mor, said she is planning a trip for a group of 50 to 100 doctors to help them “relax, rejuvenate, and refresh from a busy work schedule.”

“Sri Lanka is now on the list,” she added.

TICA presents seven-point roadmap to advance Thailand’s MICE agenda

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Prachoom: TICA will bridge the private and public sectors

The Thailand Incentive and Convention Association (TICA) has appointed veteran hotelier and Dusit executive, Prachoom Tantiprasertsuk, as its new president for the 2025-2026 term.

With a forward-looking agenda for the industry, Prachoom is set to lead TICA in a strategic push to reinforce the country’s standing as a leading business events hub.

Prachoom: TICA will bridge the private and public sectors

In June, Prachoom unveiled seven strategic proposals that TICA will be submitting at its next major tourism industry meeting with the government.

The comprehensive roadmap addresses core challenges around infrastructure, sustainability, talent, digitalisation, policy reform, and brand protection, all aimed at positioning Thailand for long-term growth and competitiveness in the global business events market.

At the heart of the plan is a call for embracing sustainable and responsible tourism that considers the environment, local communities, and local culture.

“We already have local sustainability certifications, but they lack global recognition. If we can raise them to meet international benchmarks, it will significantly enhance our credibility with global MICE buyers,” Prachoom said.

Infrastructure remains another pressing issue, and TICA is pushing for targeted investment in transport, technology, and amenities to support secondary and burgeoning destinations.

“Infrastructure is vital, especially when hosting events outside Bangkok. We need adequate access, venues, and accommodation,” she added.

In a move to reflect the growing shift towards purpose-driven travel, TICA is urging for policies that better serve visitors attending conferences, study tours, and social impact programmes.

“MICE travellers aren’t typical tourists – they come with intent, whether for learning, business, or collaboration,” noted Prachoom.

Workforce development is another top priority, and TICA is seeking government support to upskill talent and meet the expectations of clients.

“We need skilled professionals who understand the distinct needs of business event travellers,” she stressed.

To boost competitiveness, TICA is also calling for stronger adoption of digital tools, such as platforms that connect suppliers and buyers.

“Technology can dramatically reduce costs and increase productivity across the value chain,” said Prachoom.

On the policy front, TICA highlights the need to modernise outdated regulations and streamline event approvals.

“Some rules no longer reflect today’s realities. Securing permits for large-scale events often involves too many agencies. A one-stop service would simplify this,” she elaborated.

Finally, the association is advocating for clearer anti-scam measures to protect travellers and preserve Thailand’s image.

“Fraud against tourists and MICE visitors hurts our reputation. We need robust enforcement and systems to address this,” she said.

All these proposals will be submitted later this year, and TICA will be working closely with public agencies to secure cross-sector support.

“Ultimately, these proposals will need to be discussed with relevant agencies because they cover many dimensions, not just tourism. TICA is ready to act as a bridge between the private and public sectors to drive these proposals forward,” Prachoom acknowledged.

Wellness is now a business imperative: IT&CM Asia 2025 panellists

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From left: David Barrett (moderator); TCEB’s Supanich Thiansing; The Sustainable Tourism Development Foundation Phuket’s Bhummikitti Ruktaengam; Bumrungrad International Hospital Phuket’s David Boucher; and Mövenpick BDMS Wellness Resort Bangkok’s Rubel Miah

Wellness is no longer a fringe trend in corporate travel and business events, but a mainstream expectation, according to speakers on the Wellbeing in Events and Business Travel panel on the first day of IT&CM Asia 2025.

Bhummikitti Ruktaengam, president, The Sustainable Tourism Development Foundation Phuket, shared: “Many of us already track our health with smartwatches or apps. That shows wellness is not just luxury or fashion – it’s part of our lifestyle.”

From left: David Barrett (moderator); TCEB’s Supanich Thiansing; The Sustainable Tourism Development Foundation Phuket’s Bhummikitti Ruktaengam; Bumrungrad International Hospital Phuket’s David Boucher; and Mövenpick BDMS Wellness Resort Bangkok’s Rubel Miah

He emphasised that well-being must also be tied to sustainability of the planet, citing plant-based diets as an example of choices that benefit both personal health and the planet.

Rubel Miah, general manager, Movenpick BDMS Wellness Resort Bangkok highlighted the rapid growth of the global wellness economy, valued at US$6.3 trillion in 2024 and projected to reach US$9 trillion by 2028. Thailand’s wellness economy represents US$40.5 billion, with 28 per cent growth from 2022 to 2023.

Miah further observed that millennials and Gen Z are driving demand for purpose-driven, health-focused travel, and that wellness has moved beyond being an added benefit to becoming a core requirement in business travel programmes.

Agreeing, Supanich Thiansing, director of meetings and incentives department at Thailand Convention and Exhibition Bureau (TCEB), stated that millennials and Gen Z business travellers are driving demand by seeking balance, mindfulness, and experiences that connect them with local culture and communities.

Supanich further highlighted how Thailand’s Meet Well campaign is focused on holistic integration.

“Wellness in business travel is not just about getting a spa treatment. It includes mindfulness sessions, CSR-driven teambuilding, and local community engagement that support both physical and psychological well-being,” she noted.

David Boucher, CEO, Bumrungrad International Hospital Phuket, further noted how the Covid-19 pandemic has “fundamentally changed” attitudes toward health and travel.

“People now expect restorative sleep, healthier menus, and even non-alcoholic options, as part of their business travel experience,” he elaborated.

Boucher added that technology such as smart watches with their health monitoring features are also influencing how business travellers manage their well-being while on the road. As such, for event organisers, the challenge is how to incorporate wellness meaningfully into business programmes.

Indonesia’s exhibition sector remains positive in light of short-term disruptions

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IFRA’s opening ceremony

Indonesia’s exhibition industry is adjusting to short-term disruptions from the recent rallies in Jakarta and several other cities in the country, which forced the postponement of several events.

The International Franchise Licence & Business Concept Expo & Conference (IFRA) in Jakarta was shut on its opening day August 29 after police warned of escalating protests around the parliament compound in Senayan.

IFRA’s opening ceremony

According to IFRA organiser, Dyandra Promosindo, “the exhibition was closed earlier than planned, and IFRA was accessible online until September 30”.

According to the Indonesian Exhibition Companies Association (IECA), at least 10 exhibitions in Jakarta – such as the 2025 RX Huabo Asia Gift Fair Indonesia, and Indonesia International Pet Expo (IIPE) – have been rescheduled from late August and early September in October and November.

“In such circumstances, rescheduling helps organisers contain potential losses while honouring commitments to exhibitors,” said Hosea Andreas Runkat, chairman of IECA. He added that the financial impact is still being assessed while situation evolves.

On the decision to move IIPE from September 5 to 7 to October 31, Didit Siswodwiatmoko, CEO of Temali Indonesia, said: “It was not an easy decision, but by rescheduling, we are protecting everyone’s investment and making sure the event runs successfully.”

Overall, stakeholders remain confidence in the sector’s strong long-term outlook.

Didit added: “Exhibitions are built on trust, between organisers, exhibitors and visitors. That trust remains intact, and we are confident demand will continue to grow once the situation stabilises.”

Venues are also reinforcing security to maintain stakeholder confidence. For example, the Indonesia Convention Exhibition (ICE) BSD City is working closely with local authorities to enhance safety measures.

“Safety and security remain our top priorities, and stronger measures on the ground help reassure organisers and exhibitors,” said Siti Karmila, ICE’s director of sales and marketing.

“The industry has proven time and again that it can adapt and bounce back from challenges. Once stability returns, we expect a swift rebound,” said Andreas.

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