Asia/Singapore Saturday, 20th December 2025
Page 25

Beyond ROI: IT&CM Asia 2025 focuses on experience, relationships, and Asia’s rise

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Supawan: travellers seek authenticity

IT&CM Asia 2025’s opening keynotes converged on a powerful theme: tomorrow’s business events and travel industries must trade scale for substance, designing experiences that are both authentically local and globally resilient.

Supawan Teerarat, president of the Thailand Convention and Exhibition Bureau (TCEB), said: “Today’s travellers, especially the young generation, are not seeking perfection. They are seeking what is real, meaningful, and true.”

Supawan: travellers seek authenticity

She pressed the audience to think about impact beyond networking and content, urging them to recall moments when an event truly shifted their perspective.

“Imagine a technology conference in a creative city’s design studio – or, envision a business summit in a city of craft, with trust being built side-by-side through shared activity. When a city uses its authentic culture as an engine, events become powerful platforms for cultural preservation,” she said.

Her framework shifts ROI towards ROX (return on experience) and ROR (return on relationship).

“ROI keeps us accountable, ROX keeps us memorable, and ROR ensures we are sustainable. This is how events move from being transactional to being transformative,” she stated.

Meanwhile, Noor Ahmad Hamid, CEO of Pacific Asia Travel Association (PATA), delivered a data-driven outlook projecting 814 million international arrivals in Asia-Pacific by 2027.

He encouraged delegates to consider the broader value of tourist volume, noting that 814 million international visitors represent a significant source of job creation for everyone from SMEs and transport companies to Grab drivers and restaurants.

S&P projects that the Asia-Pacific region will be the main driver of global growth by 2030, added Noor.

“With 60 per cent of the world’s population and 70 per cent of its largest cities, our region is no longer just a cheap labour giver – it is emerging as the world’s centre for innovation, culture, and investment.

“To seize this leadership, we must be ready, and that means strong collaboration between governments, industry, and communities. That is how Asia-Pacific will prevail,” stated Noor.

Constellar partners ESGpedia for carbon tracking

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Singapore Expo

Constellar, the operator of Singapore Expo, has partnered with ESGpedia to implement carbon emissions tracking for all business events held at the venue.

The partnership will see Constellar use ESGpedia’s digital tools for carbon accounting and reporting. This will allow the company to effectively measure and report the full carbon footprint of events at Singapore Expo, including emissions from attendee travel, accommodation, and venue operations.

Singapore Expo

Singapore’s business events industry is mandated to track waste and carbon emissions under the MICE Sustainability Roadmap, aiming for net-zero emissions by 2050. This partnership with ESGpedia is a key step for Constellar in aligning with these national targets and improving its operational efficiency for future events.

A significant part of the initiative is providing sustainability support to Constellar’s suppliers, many of which are SMEs. Suppliers can use ESGpedia’s platform to learn about carbon accounting and reporting, helping them build their own green capabilities.

Chua Wee Phong, Constellar’s Group CEO, stated that the collaboration “enables organisers to calculate carbon footprints and engage suppliers digitally, fostering a united approach toward shared sustainability goals. This initiative also supports the Singapore Tourism Board’s vision of positioning Singapore as the World’s Best MICE City”.

oneworld and partners launch fund to advance SAF technologies

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Oneworld Alliance and its member airlines, in partnership with Breakthrough Energy Ventures (BEV), have launched a new investment fund to address the high cost and limited supply of sustainable aviation fuels (SAF).

Cornerstone investors Alaska Airlines and American Airlines will lead the fund, which aims to accelerate the development of scalable, lower-emission aviation fuels.

The oneworld BEV Fund will invest in next-generation SAF technologies, support alternative fuel markets, develop a resilient supply chain, drive technology innovation, and create economic value for investors and regions. BEV, founded by Bill Gates, will manage the fund, providing technical expertise and experience supporting early-stage climate technology companies. The initiative is also supported by oneworld members International Airlines Group (IAG), Cathay Pacific, Japan Airlines, and non-alliance investor Singapore Airlines.

oneworld and BEV establish global fund to scale next-generation SAF and cut emissions

The aviation industry, which contributes around US$4.1 trillion to the global economy and supports 86.5 million jobs, accounts for two to three per cent of global carbon dioxide emissions. SAF can reduce lifecycle emissions of jet fuel by up to 80 per cent, but production has yet to scale to meet demand at competitive prices. oneworld and its partners aim to support technologies that expand supply while limiting other environmental impacts.

Eric Toone, chief technology officer at Breakthrough Energy and managing partner at BEV, shared that SAF is crucial for reducing aviation emissions and that the oneworld BEV Fund aims to scale technologies that lower costs, cut emissions, and work with existing infrastructure.

Leaders from IAG, Cathay Pacific, Japan Airlines, and Singapore Airlines highlighted that advancing SAF requires collaboration across the industry, investment in technology, and supportive policies to build a scalable and cost-effective SAF infrastructure that reduces carbon emissions.

Robert Isom, CEO of American Airlines and chairman of oneworld, said: “By investing in the SAF technologies of the future, American and our oneworld partners are making a business decision to accelerate the development of novel technologies with the potential to reach larger scale at lower prices than current technologies can achieve. We believe reducing the emissions from our operation meets the demands of our customers, will make our business more competitive, and will enable us to continue to deliver the enormous economic benefits of commercial aviation for generations to come.”

Nat Pieper, CEO of oneworld, added: “Investing in SAF with Breakthrough Energy Ventures is part of oneworld’s strategy to create a future of aviation that solves problems at scale and serves the needs of the greater aviation community. Our member airlines are united in their long-term mission to address carbon emissions and invest in technologies that can improve speed to market of innovative fuels across the globe.”

PHITEX and MICECONnect surpasses projected targets

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The Philippine Travel Exchange (PHITEX) and MICECONnect 2025 successfully concluded on September 10, 2025, at Conrad Manila, generating over PHP 1 billion (US$17.2 million) in confirmed sales leads, significantly surpassing the PHP 596.2 million target.

Organised by the Tourism Promotions Board (TPB) Philippines, the event – held under the unified theme Tourism Transformed: Cultivating Connections, Driving Sustainability – gathered 147 Philippine sellers and 114 foreign buyers from key international markets and business events sectors.

PHITEX and MICECONnect 2025

Delegates participated in three days of B2B sessions, resulting in over 3,000 meetings. Top inbound tourism markets represented included the Japan, South Korea, Australia, China, Germany, and the UK, among others.

The programme also included post-event familiarisation tours from September 11 to 15. PHITEX delegates explored destinations like Cagayan de Oro, Puerto Princesa, and Boracay, while MICECONnect delegates traveled to Cebu-Bohol, Davao, and Clark.

“PHITEX and MICECONnect 2025 showcased the best of the Philippines to a global audience while forging connections that translate into real opportunities for our local stakeholders,” said TPB chief operating officer Maria Margarita Montemayor Nograles. “This event reaffirms our commitment to collaboration, sustainability, and inclusivity, ensuring that tourism growth uplifts communities across the nation.”

Thailand secures Gastech 2026

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Thailand is ready to welcome the global energy community to Gastech 2026

Thailand will host Gastech 2026, the world’s largest energy exhibition and conference, for the first time in 18 years.

The event, slated to be held in Bangkok, is expected to attract over 50,000 attendees from 150 countries, 1,000 exhibiting companies, and 1,000 expert speakers. It will focus on gas, LNG, hydrogen, and other sustainable energy solutions.

Thailand is ready to welcome the global energy community to Gastech 2026

At the Gastech 2025 event in Milan, the Thai team highlighted the country’s readiness and world-class event infrastructure.

The Thailand Convention and Exhibition Bureau (TCEB), along with the Ministry of Energy, secured the bid. Pasu Loharjun, TCEB’s chairman, said hosting the event is a “significant milestone” for Thailand’s business events sector, as it is projected to generate an estimated 385 million euros (US$453.3 million) in economic impact and create 4,700 jobs.

Gastech 2026 will be held at the Bangkok International Trade and Exhibition Centre, which offers 70,000m2 of event space.

Infinitus Jinyang Group kicks off incentive season in Adelaide

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Adelaide’s season for corporate incentive travel has begun with the successful hosting of over 1,200 top-performing distributors from Infinitus JiYang, a China-based health and wellness company.

The delegates arrived in two waves, staying at multiple hotels for their visit from September 1 to 7, 2025. Their five-day itinerary included activities in the Fleurieu Peninsula, Adelaide Hills, and Barossa Valley. The trip also featured business seminars and a public wellness session, concluding with a gala dinner at the Adelaide Convention Centre.

Delegates from the Infinitus Jinyang Group on a HandleBar tour

This event marks the beginning of a busy season for Adelaide, which will see more than A$10 million (US$6.6 million) injected into the state’s economy from a series of corporate incentive groups. Future groups are expected from Greater China, Malaysia, and India.

Business Events Adelaide’s CEO, Damien Kitto, said that the Infinitus corporate incentive was much coveted.

“We first won this incentive in 2018 and it was due to be held in 2020, however the bid was cancelled due to the Covid pandemic. Having maintained the relationship, it is extremely gratifying to have welcomed Infinitus and their leadership team to Adelaide.”

Business Events Adelaide secured the event for the city, supported by Tourism Australia’s Business Events Bid Fund.

Photo of the day: New Zealand celebrates its conference champions

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New Zealand celebrates its bid champions

The New Zealand Business Events Bid Champions Awards 2025 were held on September 18 at Eden Park, celebrating the individuals and academics who successfully brought international conferences to the country.

Hosted by Tourism New Zealand, the awards honoured conference champions who secured high-profile events over the past year through the Conference Assistance Programme.

New Zealand celebrates its bid champions

According to Tourism New Zealand, the country secured a total of 64 international conferences in the last financial year. These events are projected to have an estimated economic impact of NZ$78.8 million (US$46.2 million).

Tourism New Zealand chief executive René de Monchy acknowledged: “These bid champions have secured conferences in areas from health to the environment, law to information technology. Their dedication in bidding for these events means New Zealand will play a leading role in shaping the future of these sectors.”

With Tourism New Zealand’s Business Events team currently chasing 110 bids worth NZ$185 million, its highest ever value target, de Monchy urged more bid champions to come forward and help extend the conference pipeline.

Registrations now open for ABEA Conference 2025

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ABEA Conference 2024

The Australian Business Events Association (ABEA) has opened registrations for its 2025 conference which will take place from December 3 to 5 at the Melbourne Convention and Exhibition Centre (MCEC).

This year’s theme, Partner with Impact, focuses on how collaboration across different sectors can lead to significant, measurable outcomes for the industry.

ABEA Conference 2024

The programme will feature a mix of keynote speakers, interactive sessions, and networking events. Noteworthy speakers include journalist Tracey Spicer, leadership expert Holly Ransom, and futurist Scott Millar. The agenda will cover topics such as sustainability, workplace health and safety, and career pathways.

The conference will also host two evening events: the Welcome Reception on opening night and the Australian Business Events Awards on December 4, which celebrates industry excellence.

Following a successful debut in 2024, the three-day ABEA Conference is designed for professionals across various sectors, including venues, suppliers, and organisers, and will offer insights, education, and networking opportunities.

New menu at Mai Restaurant & Bar focuses on sustainability

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There are a number of new dishes on offer

Mai Restaurant & Bar, located in the Meliá Chiang Mai hotel, has launched a new menu that emphasises sustainable and local sourcing.

Located on the 21st floor, the restaurant’s offers diners contemporary Northern Thai cuisine with a Mediterranean twist, alongside views of Doi Suthep Temple.

There are a number of new dishes on offer

The menu is part of the hotel’s 360° Cuisine programme, which aims to reduce food waste and greenhouse gas emissions. Executive chef Suksant Chutinthratip and sous chef Karn Phojun source ingredients from a network of local, chemical-free farms, including Rong Khum and SEED. Chefs use as much of each ingredient as possible. Leftover food scraps are sent back to the farms to be used as compost, and used cooking oil is recycled into biodiesel.

Dishes on the new menu include a Khao Soi Salad, a mixed salad bowl with fresh produce from local farms, served with khao soi dressing. Meat dishes feature the Cheeva Pork Chop, locally-sourced pork with wild peppercorn sauce, and Neau Yang Nam Prik Kha, grilled Thai-Angus rib-eye beef with dried galangal gravy and San Pa Tong rice.

For dessert, the Lum Yai Pudding is a highlight, made with organic longan pudding, butterscotch sauce, and coconut ice cream. The organic longans for this dish come from the Farm Lab at Rong Khum farm, a project dedicated to sustainable agriculture. The Farm Lab develops and tests organic farming methods, focusing on perennial fruits and improving soil health.

The restaurant’s design draws inspiration from local culture, featuring a temple-style archway at its entrance and ceiling installations that resemble the ribs of traditional Bo Sang umbrellas.

Crowne Plaza Fiji strengthens leadership team with key appointments

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Crowne Plaza Fiji Nadi Bay Resort & Spa has announced several senior leadership appointments across its operations.

The new appointments are: Regina Wilson, director of sales & marketing; Anand Ravi, director of F&B; Amlesh Kumar; director of events planning; and Ajit Mishra; rooms division manager.

From left: Regina Wilson, and Anand Ravi

Wilson brings over three decades of hospitality leadership experience to the role working in Australia, Indonesia, Thailand and Taiwan.  She has spent 5.5 years working in Fiji, previously serving as market director of sales & marketing – Fiji & Samoa for Marriott International Fiji; and director of sales and marketing at Fiji Marriott Resort Momi Bay.

From left: Amlesh Kumar; and Ajit Mishra

Next, with more than 24 years in hospitality, Ravi has extensive experience in culinary operations and management – having held senior leadership roles with Marriott, Accor Hotels, and J.P. Morgan Chase & Co.

Meanwhile, Kumar is a seasoned professional in event management and corporate hospitality. He will oversee all events at the resort and will play a key role in launching the resort’s new convention centre and ballroom in November.

Mishra joins Crowne Plaza Fiji with a strong background in hotel operations and guest services. He will manage front office, housekeeping, and guest relations teams to ensure seamless stays for all visitors.

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