Mama Shelter Zurich

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Rooms
I stayed in a 19m² Medium Mama room, with ample space for a solo business traveller or a couple. The room felt inviting, which according to Mama Shelter Zurich “channels an urban chalet aesthetic” featuring chocolate motifs on carpets, tactile textures, and hazelnut-coloured curtains.

The windows faced the city and its surrounds, but as I was on the sixth floor, my view was limited. The higher floors would probably have better views. There was also a smart TV I did not turn on, and I found the Wi-Fi reliable, and speedy.

My Asian upbringing makes me a bit wary of the Looney Tunes masks in the bedroom, but these are pure Mama Shelter. Once you hear the story behind them from the staff, they transform from ‘superstitious’ to a truly playful touch in the cosy space.

I was based there for a couple of nights and slept well every night, cocooned in the wonderfully-warm blankets on an extremely comfortable bed. The pillows were on the firmer side, which I liked as well – some hotels I need to stack two to feel comfortable.

I also liked the bathroom layout. The walk-in shower felt spacious, and thanks to a floor-to-ceiling glass panel, I did not have to worry about water spraying everywhere. They also provide organic toiletries in large bottles.

MICE facilities
Mama Shelter Zurich’s quirkily-decorated first floor features four studios, three ateliers, Mama Create (a creative space), a banquet room, and a break room in the centre with coffee machines, tea, bottles of water, and lollipops for that sugar rush. All spaces are fully modular, come with the necessary tech equipment, and can be adapted to an event planner’s needs. The entire floor can hold up to 200 people comfortably.

I really liked the mountain-inspired curtains, juxtaposed against the brightly coloured chairs and sofas. I can picture how the venue can help inspire creativity, collaboration, and meaningful exchanges. There are also four private phone booths are available for business calls.

During the Asia Trophy 2025 organised by the Switzerland Convention & Incentive Bureau, this space was utilised as a dinner location and gathering spot by the 70 travel agents.

Other facilities
Mama’s Restaurant was lively throughout the day, serving a buffet breakfast for hotel guests, as well as functioning as an all-day dining restaurant serving burgers and pizzas to the general public. It is connected to a bar and terrace.

Behind the check-in counters is a lounge that feels just like an eclectic living room, complete with plush couches and a giant anchor clock. There are plenty of vibrantly coloured alcoves and chairs to choose from. It was where I spent four comfortable hours working after checking out, waiting for my late-night flight.

It was a joy finding surprises in every corner; from neon art pieces and foosball tables to pinball machines and even free-to-play arcade games

Aside from the gym on the first floor, there is also a large, leafy rooftop called Mama’s Garden, open only in the summer.

Service
Most of the staff were welcoming and helpful with information and various requests, save for one grumpy individual I encountered on the night shift.

Verdict
Do not let its hard edges fool you. The first Mama Shelter in Switzerland thrives on a striking architectural paradox: a cold, Brutalist exterior that gives way to a kaleidoscopic interior bursting with colour, quirk, and life.

I thought the location – just across from Zurich Oerlikon train station – was extremely convenient. Following this exceptional introduction to Mama Shelter, I am looking for an excuse to visit another. As luck would have it, one has just opened its doors in Singapore!

Number of rooms
178

Contact details
mamashelter.com/zurich