Jamie Swan is the new head of sales of The Hotel Britomart, and will lead the hotel’s business development focus, with responsibility for all market segments across accommodation as well as the continued growth of the hotels extensive meeting and events offerings.
She has a rich background of over 15 years in the aviation, travel and tourism industries in New Zealand and Australia.
Prior to joining The Hotel Britomart, Swan was client value manager with Corporate Travel Management in Auckland, New Zealand.
New Zealand’s national carrier, Air New Zealand, made several key announcements on May 10 at TRENZ 2023, which includes a significant investment in its fleet, expansion in capacity, and future marketing plans, as well as revealed more details about Skynest, the world’s first sleep pods in the sky.
The airline’s NZ$3.5 billion (US$2.2 billion) investment includes the purchase of eight new 787-9 Dreamliners and five Airbus A320neo that will be deployed on its Tasman and Pacific Island services. The investment also includes interior refurbishment of 14 Boeing 787 aircraft and installation of new Business Premier Luxe product. Work is expected to start next year.
Economy class passengers will soon be able to sleep easy on ultra-longhaul flights with the Skynest product, a six-pod configured sleep zone
It is also in final negotiations to lease another Boeing 777-300ER, which could add 3,000 more seats per week to the airline’s international network. This would bring the total 777-300 fleet to eight.
“Across our international network, capacity is back to about 91 per cent of pre-Covid (levels) and bookings are steady. We’re now at 30 routes, having returned to Bali in March,” Greg Foran, chief executive, Air New Zealand, said during a media briefing.
Within Asia, Air New Zealand’s capacity is at 117 per cent of pre-Covid levels, with Singapore a key hub, particularly for connections to India and Europe. Demand out of China is “rebuilding slowly but surely”, noted Foran, adding that Air China, an alliance partner, restarted its Beijing-Auckland route earlier this month.
Domestic flights are back to pre-Covid levels, where 15,000 seats were added every week over summer. Regional flights out of Christchurch and Auckland have also increased.
“We know it’s not just about bringing overseas visitors to New Zealand but also giving them plenty of options to explore around Aotearoa New Zealand,” Foran pointed out.
During the media briefing, the airline revealed more details about Skynest, where a prototype was available onsite at TRENZ for industry stakeholders to explore.
Located between Premium Economy and Economy, the Skynest is a six-pod configured sleep zone that will offer four-hour sessions for economy passengers to stretch out and lie down. Each passenger will be limited to one session, and each pod will feature a full-size pillow, sheets and blanket, ear plugs, a separate reading light, USB outlet, ventilation outlet, seatbelt, and lighting designed for rest.
The bedding will be changed between each session, and a 30-minute transition time will be allowed for this. The lights will gently come on at the end of each session, and crew will politely wake any passengers who sleep through this.
“We’re still working through the exact details of how the booking process will work, and we have yet to determine the price. At this stage, we are looking at around NZ$400 to NZ$500 for the four-hour period,” shared Air New Zealand’s chief customer and sales officer, Leanne Geraghty.
Geraghty added that the Skynest – designed and to be installed in Aotearoa – will be made available from September 2024 on Air New Zealand’s ultra-longhaul flights, starting with the Auckland-New York and Auckland-Chicago routes.
Air New Zealand will also be investing NZ$30 million in marketing campaigns this financial year in key markets, and continue to rebuild its offshore sales and marketing teams.
Foran added: “Our relationship with Tourism New Zealand is one of our most important marketing partnerships. Teaming up makes every dollar go further to raise destination awareness and it was great to re-sign our MoU last year to promote New Zealand offshore.”
More and more travel and tourism organisations are aligning themselves with the UN Sustainable Development Goals in recent years, particularly in Singapore, observes Nisha Abu Bakar, co-founder of World Women Tourism and a veteran strategist, practitioner, academic and corporate trainer in the industry.
In this episode of TTG Conversations: Five Questions, Nisha counts the various sustainability initiatives undertaken by Singapore government agencies, Singapore Tourism Board, Singapore Association of Convention & Exhibition Organisers & Suppliers, Sentosa Development Corporation, and more as examples of how sustainability promises are translating to actual actions.
She also discusses the need for public-private sector collaboration and top-level funding for a successful destination-wide sustainability strategy, the importance of communicating sustainable actions consciously to avoid greenwashing, training opportunities for sustainability goals, and a recommended approach to getting started on sustainability initiatives.
Australia’s Gippsland is working harder to attract even more business events, and build on the A$50 million (US$34 million) in economic benefit that it has generated in the past 18 months.
The regional destination, located an hour from Melbourne’s CBD and roughly the size of Switzerland, has its events ambition supported by Events Gippsland, a collaborative effort launched in July 2022 by six Gippsland Councils to acquire events and strategically develop home-grown events.
Lardner Park, pictured, is Gippsland’s largest conferencing and events centre
Destination Gippsland’s CEO, Terry Robinson, said: “From bed nights to branding and the myriad of social benefits, events can bring a destination to life. They work to reduce the impacts of seasonality and enhance dispersal throughout our towns and villages, growing visitation and increasing expenditure across the region.
“Events are also proven to encourage repeat visitation. Recent research in East Gippsland indicates that three-quarters of event attendees would not have gone to a destination if not for an event. An event is the main reason for 57 per cent of first-time visitors and 69 per cent of repeat visitors to visit a region.”
Prior to the official formation of Events Gippsland, a Regional Events Strategy 2020-2025 was developed. Led by Destination Gippsland, the strategy was supported by the Latrobe Valley Authority and developed in collaboration with all six Gippsland Councils.
“The strategy identified that by investing in, developing, and acquiring regional and major events as a collective, we can deliver a return of A$62:1 to the Gippsland region. With such a compelling proposition, the State Government (Latrobe Valley Authority and Regional Development Victoria) supported the activation of Phase 1 of the strategy with grant funding,” Robinson elaborated.
Soon after, an Acquisition Fund was developed to enable Events Gippsland to support Gippsland Councils with matched 1:1 funding. “The ultimate goal is to create a perpetual fund, with significant funds invested that can provide events with ongoing funding,” he said.
Events Gippsland is supported by a range of initiatives, such as an ambassador programme, the Events Volunteer Pool, and an events school to develop skills, expertise and leadership across the region.
When asked how business was for 1H2023, Craig Debnam, CEO of Lardner Park, said that it has been “amazing”, as the venue has been “booked solid almost every weekend in the last six months”. Events ranged from private corporate training to Farm World, an agricultural field day and lifestyle event that attracted over 40,000 visitors, including 500 multinational brands and exhibitors, over three days.
While the upcoming winter will be quieter, Debnam said there would be a “solid portfolio of events” in 2H2023.
Lardner Park is Gippsland’s largest conferencing and events centre, and features a 1,000-seater event centre, and two 2,500m2 pavilions overlooking rolling green pastures and hills.
Still, numerous hurdles stand in the way of being able to market a regional destination successfully.
Robinson told TTGmice: “The key challenge in marketing Gippsland to corporate groups is limited financial and human resources in comparison to Melbourne or larger regions. Looking back at the events landscape in Gippsland 18 months ago, it was also not uncommon to see competition within the region, and a duplication of effort and resources, which created costly inefficiencies.”
The Board of the World Endometriosis Society (WES) has selected Sydney to host the World Congress on Endometriosis in May 2025.
The announcement was made at the WES Congress in Edinburgh over the weekend.
Sydney’s strong global reputation for its robust health and life sciences industry and ground-breaking facilities have earned it another health-related congress (photo by Destination NSW)
Secured by the Australian Society of Endometriosis working with bidding specialists at Business Events Sydney (BESydney), the Sydney Congress will be held at the International Convention Centre Sydney. It is expected to attract more than 1,000 scientists, clinicians, researchers, and patients, and generate an estimated A$3.9million (US$2.6 million) in direct expenditure over four days.
BESydney CEO Lyn Lewis-Smith said: “Sydney was able to create an exceptional team of national representatives from across the spectrum of endometriosis research, clinical care and patient advocacy to lobby for this important event. We know that by bringing people together through events like this, delegates are provided the opportunity to contribute to ideas and solutions that will impact the lives and wellbeing of women around the globe.”
The women’s health discussion will continue on into 2026 in Sydney with the previously announced Asia and Oceania Federation of Obstetrics and Gynaecology Congress. Sydney has a strong global reputation for its robust health and life sciences industry and ground-breaking facilities such as the Westmead Health and Innovation Precinct, which continues to attract important global health events each year.
Coming up on the Sydney calendar in 2023, major health and life science events include the FDI World Dental Congress, World Conference on Family Doctors (WONCA) and the World Congress on Safety and Health at Work.
Tourism Australia Managing Director, Phillipa Harrison, said securing the 2025 World Congress on Endometriosis with the support of the Business Events Bid Fund Program, was a great outcome.
“International business events deliver significant benefits to our visitor economy and Australia looks forward to welcoming delegates to Sydney for the WES event in 2025.”
Globally, the industry expects two-thirds of markets to operate at normal levels in 2H2022
With a month to go before the arrival of Global Exhibitions Day (GED) on June 7, UFI, which serves as its central project office, has unveiled this year’s theme and calls for exhibition industry professionals to celebrate the moment together.
This year, the main theme highlights that the exhibitions and events industry “runs the meeting places and marketplaces for everyone”. It will shine a light on how integral the industry’s work is to the continuation of all businesses and industries, and encourage greater recognition for the influence and effect on economy that exhibitions hold.
UFI calls for industry businesses and professionals to celebrate GED 2023 by highlighting the positive impacts of exhibitions
“Ever since we launched GED in 2016 as an industry, it has been growing in reach and relevance, and the campaign was crucial to keep decision makers aware of us throughout the dark times of the pandemic. Now, after the post-pandemic recovery, GED allows us to focus and highlight the critical role we play for every industry, every community that we serve. More than ever, we have the opportunity to be seen by policymakers and decision makers as the important sector that we are. I encourage everyone to join this year’s activities”, said Michael Duck, UFI president.
GED has seen activations and activities from industry players in over 100 countries and regions around the world since it was established. To help more get involved in GED, UFI has prepared an online toolkit for businesses and professionals in the sector to use when promoting GED. They are encouraged to highlight the impact of exhibitions on facilitating the communication and collaboration of all types of industries and marketplaces.
Some participation ideas include following the #GED2023 on all social media platforms; creating or taking part in a #GED2023 initiative; and asking government officials for endorsement and recognition of the day.
Quandamooka traditional owner and prominent First Nations advocate, Cameron Costello has been appointed First Nations ambassador for ASM Global Australia, the company that manages a number of venues across the country.
Costello is deputy chair of the Queensland Tourism Industry Council, interim chair of the Queensland First Nations Tourism Council, and has been appointed to Queensland Government’s Brisbane 2032 Olympic and Paralympic Legacy Committee.
He sees synergy between First Nations peoples who have been gathering and conducting ceremony on country for tens of thousands of years, and ASM Global, who in continuing that tradition, creates new and meaningful opportunities for First Nations peoples to play a role.
He would use his many years of experience to guide and assist with the preparation and development of a Reconciliation Action Plan for ASM Global, and advise the leadership team on First Nations projects and protocols. He will also work with the group’s Australian venues on cultural competency training, and assist when needed.
InterContinental Hotels Group’s (IHG) group CEO Keith Barr will be stepping down from his role as well as from the IHG Board effective June 30.
Having been with the company for 30 years, he has transformed IHG for long-term sustainable growth, as well as navigated a global pandemic while continuing to grow IHG’s footprint and reputation with key stakeholders around the world.
Barr will be succeeded by Elie Maalouf, a member of IHG’s Board and Executive Committee, who has led IHG’s Americas business as regional CEO for the past eight years. Taking up his new position on July 1, Maalouf will be based in the UK.
Holiday Inn & Suites Siracha Laemchabang in Siracha, Thailand has rolled out a Meet with Confidence package, which packs in a meeting venue, seven event themes to choose from, a coffee break, audio-visual equipment, and more.
For clients paying an advanced 100,000 baht (US$2,971) for their booking, the hotel will gift the group a live Thai dessert station.
The Meet with Confidence package is priced at 1,000 baht per pax for the half-day option and 1,250 baht per pax for the full-day option.
A coffee break package is available at 550 baht per person.
Groups can also book a standard room with breakfast and Wi-Fi at 1,500 baht with this package. A free room and upgrade to the next category is offered when booking 20 rooms or more.
Meeting groups can also sign up for meaningful activities at the hotel, such as mangrove planting (subject to season and tide) and staghorn coral planting. These are priced at 360 baht per person and 2,600 baht net per unit respectively.
The hotel is a 1.5-hour drive from Suvarnabhumi Airport and 20 minutes from Pattaya.
David Hart has joined Cairns Convention Centre as executive chef.
Hart arrives at Cairns Convention Centre with 17 years of culinary experience in luxury hotels including The Stables Resort Perisher, Sofitel Brisbane and the Pullman International Cairns.
The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike
Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell
A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.
New Zealand’s national carrier, Air New Zealand, made several key announcements on May 10 at TRENZ 2023, which includes a significant investment in its fleet, expansion in capacity, and future marketing plans, as well as revealed more details about Skynest, the world’s first sleep pods in the sky.
The airline’s NZ$3.5 billion (US$2.2 billion) investment includes the purchase of eight new 787-9 Dreamliners and five Airbus A320neo that will be deployed on its Tasman and Pacific Island services. The investment also includes interior refurbishment of 14 Boeing 787 aircraft and installation of new Business Premier Luxe product. Work is expected to start next year.
It is also in final negotiations to lease another Boeing 777-300ER, which could add 3,000 more seats per week to the airline’s international network. This would bring the total 777-300 fleet to eight.
“Across our international network, capacity is back to about 91 per cent of pre-Covid (levels) and bookings are steady. We’re now at 30 routes, having returned to Bali in March,” Greg Foran, chief executive, Air New Zealand, said during a media briefing.
Within Asia, Air New Zealand’s capacity is at 117 per cent of pre-Covid levels, with Singapore a key hub, particularly for connections to India and Europe. Demand out of China is “rebuilding slowly but surely”, noted Foran, adding that Air China, an alliance partner, restarted its Beijing-Auckland route earlier this month.
Domestic flights are back to pre-Covid levels, where 15,000 seats were added every week over summer. Regional flights out of Christchurch and Auckland have also increased.
“We know it’s not just about bringing overseas visitors to New Zealand but also giving them plenty of options to explore around Aotearoa New Zealand,” Foran pointed out.
During the media briefing, the airline revealed more details about Skynest, where a prototype was available onsite at TRENZ for industry stakeholders to explore.
Located between Premium Economy and Economy, the Skynest is a six-pod configured sleep zone that will offer four-hour sessions for economy passengers to stretch out and lie down. Each passenger will be limited to one session, and each pod will feature a full-size pillow, sheets and blanket, ear plugs, a separate reading light, USB outlet, ventilation outlet, seatbelt, and lighting designed for rest.
The bedding will be changed between each session, and a 30-minute transition time will be allowed for this. The lights will gently come on at the end of each session, and crew will politely wake any passengers who sleep through this.
“We’re still working through the exact details of how the booking process will work, and we have yet to determine the price. At this stage, we are looking at around NZ$400 to NZ$500 for the four-hour period,” shared Air New Zealand’s chief customer and sales officer, Leanne Geraghty.
Geraghty added that the Skynest – designed and to be installed in Aotearoa – will be made available from September 2024 on Air New Zealand’s ultra-longhaul flights, starting with the Auckland-New York and Auckland-Chicago routes.
Air New Zealand will also be investing NZ$30 million in marketing campaigns this financial year in key markets, and continue to rebuild its offshore sales and marketing teams.
Foran added: “Our relationship with Tourism New Zealand is one of our most important marketing partnerships. Teaming up makes every dollar go further to raise destination awareness and it was great to re-sign our MoU last year to promote New Zealand offshore.”