Asia/Singapore Wednesday, 8th April 2026
Page 31

New Crowne Plaza venue boosts Fiji’s capacity for MICE

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The new convention centre at Crowne Plaza Fiji

Fiji has closed one of its biggest gaps in the business events market with the opening of a new convention centre at Crowne Plaza Fiji, giving the country long awaited capacity to compete for large international meetings.

Unveiled on November 15, 2025, the facility marks a turning point for the country’s events landscape, which until now could host only a limited number of sizeable gatherings.

The new convention centre at Crowne Plaza Fiji

In years prior, the Sheraton’s Denarau Island Convention Centre stood as the only venue capable of accommodating conferences at scale. The new Crowne Plaza venue addresses that constraint, featuring a pillarless 925m2 ballroom with capacity for up to 1,400 delegates, and what the hotel describes as the most advanced event infrastructure in the country.

“This puts Fiji on the map for business events. Having two (convention centres) attracts a lot of international business events and it is going to do wider good for Fiji as a destination,” said Sudhir Yadav, general manager of Crowne Plaza Fiji Nadi Bay Resort and Spa.

Industry optimism is rising, buoyed by increasing demand and forward bookings. Crowne Plaza has confirmed more than 10 international events through to the end of 2026, with enquiries stretching years beyond that.

“We are very optimistic. The fact that we are getting enquiries for 2027 and 2028 is a healthy sign that there is enough attention and demand for the meetings and events segment to grow,” Yadav noted. A major spa industry gathering with 500 international delegates has also been secured for 2H2026.

The property is targeting a mix of 60 per cent international and 40 per cent domestic business, supported by an active collaboration with Tourism Fiji and Fiji Airways.

While bookings from Australia, New Zealand and the US are strong, China, Japan, Hong Kong and Singapore are seen as key regional markets for growth. Limited flight availability to Asia is a challenge, but stakeholders are working to address this. The national carrier currently operates direct flights to Singapore, Hong Kong, and Japan.

“More connecting flights from Asia will attract more charter flights, more incentive groups and more meetings. China is the largest Asian market available and we currently have under five per cent Chinese customers. We would like to see that number reach 12 to 15 per cent in the coming years,” Yadav told TTGmice.

Sam Davies, director of operations for Australasia and Pacific at IHG Hotels and Resorts, added that pent up demand from Asia is evident.

“We have a huge amount of networking across the conventions sector in Southeast Asia. There is pent up demand for Fiji now that we have the facility, which is on par or better than resort propositions across South-east Asia,” he said.

The beachfront resort sits 15 minutes from Nadi Airport and with 324 keys, offers the second largest room inventory in Fiji. It operates nine F&B outlets, with another due to open next year.

The new venue is also renewing industry discussions on forming a national convention bureau. “We are collaborating closely with Fiji Tourism and the Tourism Ministry to establish a dedicated bureau. This bureau will be focused on selling Fiji to incentive travel markets and will be supported by government contributions. We anticipate that concrete plans will solidify within the next 12 to 24 months,” Yadav said.

The venue opening was officiated by acting prime minister Filimoni Vosarogo, who called the multi-million dollar investment a strong endorsement of Fiji’s stability and increasing international appeal. It was also attended by two former prime ministers, underscoring the national significance of the event.

The expanded capacity is expected to deliver broad economic gains. The hotel already employs over 500 people, with 98 per cent being local staff.

Fiji welcomed 982,938 arrivals in 2024, earning around FJ$2.6 billion (US$1.1 billion) and contributing around 40 per cent of national GDP.

Mondrian Singapore Duxton appoints new GM

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Mondrian Singapore Duxton has appointed Damien Marchenay as general manager. He returns to Singapore after earlier work in the city, including a period at Raffles Hotel Singapore two decades ago.

His recent role was general manager of Mondrian Seoul Itaewon, where he led operations and programming and worked closely with local partners.

Marchenay’s career spans roles in Belgium, England, France, the Philippines, China, Hong Kong, and Singapore. In his new role, Marchenay will oversee the next phase of Mondrian Singapore Duxton. His priorities include strengthening the hotel’s identity, shaping its position within the Duxton area, and refining how its venues operate. He plans to build partnerships that reflect the surrounding community and support the hotel’s role as a gathering place for residents and visitors.

Rising hotel costs, economic headwinds demand proactive travel strategy: BCD 2026 Outlook

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The cost of global air travel will deliver modest growth, while global hotel rates are projected to increase

BCD Travel has released its next Travel Market Report dedicated to a 2026 Outlook on key risks and solutions, updates on the state of air travel pricing, hotel room rates and car rentals, and a summary of important sustainability trends.

The cost of global air travel will deliver modest growth, while global hotel rates are projected to increase

Key highlights from the report for corporate travel programmes to consider include:

Risks and mitigation strategies
In 2026, as the global effects of tariffs continue to unfold, Oxford Economics believes the world may face its weakest economic growth since 2009 (excluding 2020), hovering at 2.6%. Inflation is expected to ease only slowly, averaging above 3%. In addition to this economic fragility, a broad range of risks may further compound the efforts of organisations to keep their business travellers safe and operations flowing smoothly.

The primary six risks to consider are extreme weather, regional tensions and ongoing conflicts, changing border policies, the rise of cyberattacks and misinformation arising from the use of AI, the continuing threat of illnesses and disease, and limited options for accommodations and ground transportation during large scale events.

Airfares
Overall, global airfares should see only limited inflation, primarily stimulated by the intercontinental air travel market as opposed to regional travel.

Globally, average ticket prices (ATPs) should rise by only 1.1% in 2026 reflecting weak airfares inflation in the Americas, and in North America especially. ATP increases in other regions should be above the global average, with the strongest inflation likely in Africa and Asia, at 2.5% and 2.0%, respectively.

In addition to airfare changes, the Global Air Practice at BCD’s Advito consultancy has identified five trends for travel buyers to keep in mind. These include a reduction in value of airline corporate contracts, cost avoidance, rising airline fuel surcharges, blanket NDC offerings, and continued travel programme leakage.

Hotel rates
Global hotel rates are forecasted to increase by 4.9% in average daily rates. There are many variables behind the variation in rates in different regions, from rising staffing and labor costs in Turkey to robust leisure demand in Japan. Aggregate figures for rate inflation in Africa, Asia and Europe should all lie within a narrow 4 to 6% range; the strongest rate inflation is expected across the Middle East at 8%. Hotels in Latin America are expected to average 6.4% in 2026. Rate inflation is likely to be weakest in the South-west Pacific and North America, at 2.6% and 2.2%, respectively.

Car rental
Car rental rates will generally continue to rise for corporate customers. A mix of aspects are contributing to this increase, including car rental companies’ acquisition and repair costs, city surcharges and higher parking rates. Corporate travellers are being forced to consider alternative options such as ride-hailing and taxis. In general, BCD expects rate increases in 2026 to be slightly lower than in 2025, sitting in a 2% to 4% range.

Sustainability
In 2026, sustainability will no longer be just a moral obligation. It is becoming a strategic business priority and a source of competitive advantage. Accountability will dominate the agenda as companies move from pledges to measurable action. According to GBTA’s latest benchmark, overall maturity remains low at 1.4 out of 5, with only 9% of companies applying carbon fees and 15% investing in sustainable aviation fuel.

For more information and region-specific forecasts from the 2026 Outlook, download the full Travel Market Report here.

Penang aligns with Visit Malaysia 2026, unveils major MICE campaign

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The launch of Penang Inspiring Meetings x Visit Malaysia 2026

The Penang Convention & Exhibition Bureau (PCEB) officially launched its latest business events initiative, Penang Inspiring Meetings x Visit Malaysia 2026, at the Penang Waterfront Convention Centre (PWCC) on November 24, 2025.

The campaign strengthens Penang’s position as a premier destination for business events while supporting the national Visit Malaysia 2026 initiative.

The launch of Penang Inspiring Meetings x Visit Malaysia 2026

“As we approach Visit Malaysia Year 2026, this campaign highlights Penang’s readiness to welcome the world. We aim to elevate Penang’s reputation not only as a premier meetings and incentives destination, but also as a hub where meaningful connections and sustainable impact are created,” said Ashwin Gunasekeran, CEO of PCEB.

As part of its ongoing Corporate Social Responsibility focus, PCEB has chosen to highlight the turtle conservation efforts at the Penang Turtle Sanctuary in Pantai Kerachut as a symbol of sustainability for this campaign. The turtle represents endurance, balance, and harmony with nature, values that align with PCEB’s commitment to developing the business events industry responsibly.

“This collaboration demonstrates how business events can deliver not just economic benefits but also positive contributions to Penang’s environment and community,” added Ashwin.

Looking ahead to 2026, PCEB will expand its support to new sectors, fostering diverse, high-impact business events that align with Penang’s vision for sustainable and inclusive growth. This includes enhanced mechanisms for meetings, conferences, and exhibitions that promote innovation, knowledge exchange, and social responsibility.

93% of disabled delegates face event barriers, exposing a critical venue-perception gap

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The report aims to spark collaboration across the sector and turn good intentions into meaningful change

Ninety-three per cent of disabled delegates continue to encounter barriers when attending events, according to landmark research by The Business of Events and ICC Wales, supported by the All-Party Parliamentary Group for Events.

Launched at IBTM World on November 19, the report – Access All Areas: Closing the Accessibility Gap in Events  exposes a striking disparity between how venues perceive their accessibility provision and how delegates truly experience it.

The report aims to spark collaboration across the sector and turn good intentions into meaningful change

Drawing on insights from 1,000 delegates who have attended an event within the last six months, the research discovered that nearly one in three identified as having a visible or non-visible disability, and of those, 93% reported encountering barriers to participation.

These included inaccessible layouts (28%); lack of accessible toilets (24%); untrained staff (25%); overstimulating environments (27%); and missing accessibility information (17%).

Over 100 venues were also surveyed. While 82% said they provide step-free access, 91% reported having accessible toilets, and 75% claimed their staff have disability awareness training, the findings suggest a disconnect between venue confidence and delegate experience. More than half (57%) of venues said they have a formal accessibility or inclusion policy in place.

However, cost remains a major point of contention. Nearly half (46%) of venues admitted they sometimes charge for accessibility adjustments such as gender-neutral toilets or ramped stages – a practice delegates overwhelmingly reject as discriminatory. Attendees regard accessibility as a fundamental right not an optional, paid-for extra.

Developed with the support of accessibility consultant Shani Dhanda, the research explores 12 themes, including policies and legislation, physical access, sensory needs, communication, training, and technology. Each reveals consistent pattern: while venues often report confidence in their measures, delegates continue to face barriers limiting full participation. After each disconnect is explained, Dhanda provides recommendations for bridging the accessibility gap.

Dhanda said: “The findings call for bold, lasting change. The time for quick fixes and reactive adjustments is over. Accessibility must be woven into every stage of design and delivery…”

The report also sets out 10 clear industry recommendations and a pathway to compliance with the European Accessibility Act, which came into force in June 2025.

“This report reinforces the urgency for collective action across the sector. True progress means moving beyond compliance and cost discussions, and towards a shared responsibility to make every event accessible by default,” said Craig Bingham, managing director, ICC Wales.

Access All Areas: Closing the Accessibility Gap in Events is available for download here.

BEIA launches New Zealand Certificate in Business Events

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New Zealand’s minister for tourism and hospitality Louise Upston opening the BEIA Conference

The Business Events Industry Aotearoa (BEIA) Conference 2025 opened today with the launch of Te Haeata – the New Zealand Certificate in Business Events – a new vocational learning programme.

New Zealand’s first online business events industry training programme was announced by Louise Upston, minister for tourism and hospitality, at Cordis Auckland.

New Zealand’s minister for tourism and hospitality Louise Upston opening the BEIA Conference11

Upston also announced government support for the new Level 4 Certification, with NZ$145,000 (US$82,077) funding from the International Visitor Conservation and Tourism Levy for qualification design, industry engagement and online delivery over 12 months.

The programme aims to enrol 200 learners in the first 18 months, with 50 additional learners annually. The first module will be available from February/March 2026, with the other modules rolling out over the following months. The first module of the qualification will also be delivered in secondary schools in 2027, as a taster pathway into the sector.

Te Haeata has been verified by the New Zealand Qualifications Authority, aligning it with the New Zealand Qualifications and Credentials Framework. It will be owned by BEIA.

BEIA’s chief executive, Lisa Hopkins, said: “Te Haeata is as a collaborative effort between BEIA, Ringa Hora, Service IQ, and Grow Tourism with important input from industry, and represents a major step forward in building the capability and confidence of our workforce.

“Te Haeata addresses workforce shortages and supports the Tourism Growth Roadmap’s long-term goal of building a skilled domestic workforce. It establishes an additional career pathway in the events sector for tourism and hospitality workers and supports the development of a higher-wage sector within the visitor economy.”

According to findings in a recent survey conducted by Ringa Hora in partnership with BEIA, over 70 per cent of organisations in the business events sector expected growth in event volume and an increase in recruitment to grow their teams in response, particularly for event coordinator-type roles, pointing to a strong demand for the proposed qualification and skill standards.

Hyper-local alignment

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Event brief
WCN 2025 was organised by World Federation of Neurology (WFN) in partnership with the Korean Neurological Association (KNA) and Kenes Group as PCO.

Themed Soul of Neurological Innovation, the event showcased groundbreaking advances in brain science, patient care and neurological research by offering an elite educational programme that reflected the most pressing neurological challenges worldwide.

Kenes Group was tasked by long-standing client WFN to produce a seamless hybrid congress with the shared mission – advancing brain health for all.

The objectives were to advance education and collaboration among neurology experts, institutions and societies globally; and to present WFN’s collaborative work with WHO and the Intersectoral Global Action Plan on brain health, highlighting its role in global neurological advocacy.

Event highlights
The congress featured a robust scientific programme of more than 130 sessions, spanning plenary lectures, teaching courses, debates, Meet the Experts discussions and keynotes from WHO and global neurology leaders from France, South Korea, the UK and US.

Beyond the scientific sessions, the congress stood out for its interactive conversations between WFN and WHO, highlighting shared goals around global brain health and the implementation of the Intersectoral Global Action Plan.

A major achievement was the hybrid experience which ensured full engagement across time zones and regions. The digital tools, live streaming, and real-time access enabled participants around the world to join the conversation without compromising interactivity. Participants also benefited from AI session summaries in the congress mobile app, helping them capture key insights.

The warm hospitality of Seoul, combined with its world-class infrastructure, added a strong cultural dimension that made the congress both scientifically rewarding and personally memorable.

Challenges
Coordinating a scientific programme of more than 130 sessions and hundreds of speakers across multiple time zones required meticulous planning, constant communication, and flexibility when last-minute changes arose.

Ensuring a smooth experience for both in-person and virtual participants meant managing complex technical setups, live interaction tools and contingency plans to maintain engagement throughout the event.

Sustainability also presented a meaningful challenge. With thousands of delegates travelling to Seoul, sustainability goals were met through practical measures such as limiting printed materials, selecting reusable signage and offsetting travel emissions via the Kenes Forest project in Tanzania.

Hosting the event in Seoul introduced its own cultural and logistical considerations – from aligning expectations with KNA to adapting workflows to local venue operations and regulations.

Kenes Group addressed these challenges by relying on its integrated digital infrastructure and global operating model. Real-time communication channels between the on-site teams in Seoul and remote colleagues allowed for rapid decision-making, smooth coordination and fast response to programme adjustments.

Advanced streaming, captioning and translation tools ensured that virtual delegates could access sessions without technical or language barriers, supporting a truly global audience.

Kenes Group, director of client accounts, Marcel Deker said: “WCN 2025 was a powerful example of what true partnership can achieve.

“Together with WFN and KNA, we delivered a hybrid congress that not only showcased world-class neurology but also connected experts across 123 countries in a meaningful and smooth way.

“The scale, complexity, and ambition of this meeting pushed us to be at our very best, and it was incredibly rewarding to see delegates experience the event with such enthusiasm, both onsite in Seoul and online around the world.”

Event World Congress of Neurology
Organiser World Federation of Neurology with the Korean Neurological Association and Kenes Group
Venue Seoul, South Korea
Dates October 12 to 15, 2025
Attendees 2,600 in-person delegates and 500 virtual participants. from 123 countries

Dusit targets corporate market with new events venue in the Maldives

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This venue is set to introduce fresh energy into the Maldives' business events sector

Dusit Hotels and Resorts’ newest resort, dusitD2 Feydhoo Maldives, has expanded its business events offerings with the forthcoming launch of Feydhoo Hall in 1Q2026.

Equipped with state-of-the-art audio-visual technology, the 360m2 space can host up to 240 guests for conferences or 120 banquet-style, with dedicated breakout rooms available for smaller sessions.

This venue is set to introduce fresh energy into the Maldives’ business events sector

The air-conditioned venue, bathed in natural light, also features direct access to the Veranda Terrace for elegant outdoor events and cocktail hours. Feydhoo Hall is also set apart from the main guest areas for maximum privacy and focus.

To meet corporate needs, dusitD2 Feydhoo Maldives has developed several meeting packages. The half-day (four-hour) and full-day (eight-hour) options feature welcome refreshments, a coffee break with assorted snacks, comprehensive stationery, high-speed Wi-Fi, and complimentary transfers for non-resident guests.

The Executive Package (eight hours) adds all-day coffee and snacks, a gourmet buffet or fine-dining lunch, advanced audiovisual setup with video conferencing capabilities, and other benefits ideal for leadership gatherings and strategic workshops.

For event and meeting guests wishing to stay at the resort, dusitD2 Feydhoo Maldives offers 127 contemporary villas across seven categories, ranging from 77m2 to 306m2, most of which feature open-plan interiors, expansive decks, and private plunge pools. On-site amenities include the signature Namm Spa, a multi-court sports centre, and a collection of restaurants and lounges – from Midi, the Mediterranean-inspired beach club, to Baravelli, an all-day dining destination.

Bookings for Feydhoo Hall for 2026 and beyond are now open.

Pierre Betourne leads as GM of Pullman Bangkok Hotel G

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Pullman Bangkok Hotel G has appointed Pierre Betourne as its new general manager.

In his new role, Betourne aims to elevate the guest experience, strengthen team culture, and refine the hotel’s lifestyle-driven market positioning.

He joins with over 20 years of international hospitality experience, most recently leading the recovery of four Accor properties in Phuket and Hua Hin following an 18-month Covid-19 closure.

Global indigenous leaders converge in Auckland for record WIPCE 2025

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Nga Puna O Waiorea programme launch Haka

Tāmaki Makaurau Auckland became a focal point for Indigenous knowledge and education in mid-November, as 3,800 educators and leaders from across Aotearoa and the world gathered for the World Indigenous Peoples’ Conference on Education (WIPCE) 2025.

Returning to Aotearoa for the first time in 20 years, the event was held at the Aotea Centre from November 16 to 20. The conference, hosted by Te Wānanga Aronui o Tāmaki Makaurau – AUT and iwi manaaki Ngāti Whātua Ōrākei, featured meetings, panel discussions, and interactive sessions aimed at advancing Indigenous knowledge globally.

Nga Puna O Waiorea programme launch Haka

The conference opened on Sunday, November 16, with a traditional pōwhiri (official welcoming), followed by a vibrant ‘Parade of Nations’. Delegates from over 20 cultures paraded down Queen Street in their official kākahu (attire), celebrating Indigenous pride.

WIPCE 2025 co-chair, Meihana Durie, highlighted the importance of the gathering. Duire stated the event was an extraordinary opportunity to showcase Indigenous knowledge and unity, emphasising that amplifying Indigenous voices was key to achieving transformative inter-generational outcomes for Indigenous education worldwide.

The conference, which recorded the highest number of attendees ever for an academic conference in New Zealand, contributed approximately NZ$8.3 million (US$4.7 million) to Auckland’s economy and generated over 16,600 visitor nights.

Alongside the academic conference, Te Ao Pūtahi, a free public festival, offered an immersive experience at Aotea Square. Starting on November 16, the festival featured performances by groups like Ngā Tumanako and artists including Corrella and Jackson Owens. Indigenous stallholders also provided creative workshops, storytelling, kai (food), and goods.

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