Asia/Singapore Saturday, 30th May 2026
Page 36

Grow with purpose

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What are some of KMA’s current initiatives to help advance the industry?
KMA is focused on strengthening human capital and deepening industry collaboration, which we see as the most immediate levers for advancing South Korea’s business events industry sector.

Key initiatives include raising professional standards and building a sustainable talent pipeline by providing upskilling programmes for industry professionals, and training for the next generation. The association also serves as the bridge between the private sector and government, actively gathering industry feedback to convey effective policy recommendations.

To ensure market growth, KMA implements policies designed to broaden the MICE demand base, bringing in hosting organisations beyond traditional organisers – like academic societies and public institutions – to the wider industry sector.

What is KMA’s long-term vision for the business events industry in the next five to 10 years?
Looking ahead, KMA aims to transform South Korea into the Asia-Pacific region’s premier innovation-driven MICE hub, where advanced technology, creative content, and sustainability converge.

To achieve this, KMA will concentrate on innovative technology, AI applications, platform development, and the strategic use of MICE data to ensure South Korea remains a front-runner in digital transformation. Simultaneously, the association seeks to advance legal and institutional reform by advocating for the enactment of a comprehensive MICE industry framework law.

KMA also aims to expand sustainability and community engagement by broadening ESG guidelines and fostering event models that generate lasting social and environmental value, moving the industry beyond a focus on immediate economic impact.

What is the significance of Korea MICE Expo (KME), and what makes this year’s event particularly important?
KME is the country’s flagship business platform, and provides a critical, centralised platform for networking and partnership building among all stakeholders, both domestic and international.

This year, KME has moved past its domestic focus to become a leading international event, significantly expanding its MICE scope. It offers all necessary resources for successful events, including efficient pre-arranged business matching for global buyers and sellers.

What are some of the key challenges the industry is facing?
South Korea’s MICE industry faces several challenges, such as regional development, talent scarcity, and global competition, and KMA is working proactively to address them.

Rather than regional competition, the pressing issue is the over-concentration of events in the Seoul area, which KMA tackles by promoting provincial cities as vibrant MICE destinations, helping them build infrastructure and share in the industry’s benefits.

To solve the shortage of skilled professionals, KMA provides systematic training for C-level executives, helping companies develop workforces attractive enough to secure top talent.

Finally, to combat intensifying global competition, KMA is strengthening regional cooperation by hosting the Korea-China-Japan MICE Forum and enhancing collaboration with other organisations in Asia-Pacific, expanding South Korea’s visibility as a preferred MICE destination.

How is KMA ensuring that business events contribute to the local community beyond economic benefits?
We emphasise that business events should enrich the lives of both local citizens and visitors, fostering cultural appreciation and memorable experiences. A key strategy is using business events to combat regional depopulation by drawing repeat visitors, and strengthening emotional ties between people and places.

KMA also actively works to connect MICE events with local businesses and service providers, ensuring that economic and social benefits are circulated.

SXSW Sydney winds down following three-year run

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SXSW Sydney 2025 Team

SXSW Sydney will not return in 2026, organisers announced Wednesday, ending the festival’s three-year run in the Asia-Pacific region.

The decision follows consultations between the NSW Government, SXSW Sydney leadership, and global owners Penske Media Corporation.

SXSW Sydney 2025 Team

Officials cited a “changing global environment” and “prevailing market conditions” as the primary reasons for the cancellation, noting the broader difficulties currently facing major festivals worldwide.

Despite the shutdown, the event reported significant growth during its tenure. Between 2023 and 2025, SXSW Sydney generated approximately A$276 million (US$184.4 million) in economic impact. The 2025 edition saw a total attendance of 345,000 – a 15 per cent year-on-year increase – and a 35 per cent surge in international visitation. In total, the festival drew more than 63,000 out-of-region attendees over three years.

“SXSW Sydney was an unforgettable three-year journey,” said co-managing directors Simon Cahill and Jono Whyman, thanking the speakers, sponsors, and volunteers who built the platform. Jenny Connelly, director in charge of SXSW, added that while the event will not proceed, it successfully “elevated voices from Australia and the Asia-Pacific region onto the world stage”.

The organisation stated it is now focused on providing support to its staff during the wind-down process.

Moxy Bangkok Ratchaprasong appoints GM

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Moxy Bangkok Ratchaprasong has named Ross Park as its general manager.

Park has been with Marriott since 2016 and most recently managed rooms and commercial teams at The Athenee Hotel, a Luxury Collection Hotel, Bangkok.

His background includes sales and marketing strategy, brand conversions, and hotel openings across international brands.

Connect Marketplace returns to Hong Kong with expanded 2026 edition

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Connect Marketplace 2025

Following the success of its inaugural Asian edition, the annual Connect Marketplace Hong Kong (CMHK) is set to return to AsiaWorld-Expo on March 18 to 19, 2026.

Organised by Informa Markets in Asia, this upcoming edition will feature an expanded scale and a more comprehensive experience. The two-day event is expected to draw 7,000 attendees from 25 countries and regions, including direct access to a hosted buyer delegation.

Connect Marketplace 2025

According to Benson Tang, executive director of the Corporate Travel Community (CTC), exhibitors include hotels, tourism boards, airlines, travel management companies, and ground transportation providers, as well as specialised visa application and event tech firms.

Tang noted that the event’s strength lies in its ability to facilitate over 3,000 pre-scheduled, one-on-one meetings between 300 global suppliers, and elite buyers from more than 30 countries.

This year’s ambitious goals follow a strong 2025 launch, which successfully attracted over 4,000 professionals and 60 exhibitors from more than 30 countries and regions.

Tang added that the opportunity for travel providers has never been greater, noting that the US$612.6 billion business travel market now accounts for 41.3 per cent of global spend. Furthermore, 68 per cent of these travellers are now bleisure guests.

BCD and Delta target new heights with strategic partnership

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BCD customers will have access to all Delta fares, products, and services; Delta airplane pictured

BCD Travel has secured a multi-year strategic partnership with Delta Air Lines to streamline global corporate travel programmes.

The agreement ensures BCD clients maintain full access to Delta’s complete range of fares, products, and services across all booking channels.

BCD customers will have access to all Delta fares, products, and services; Delta airplane pictured

The collaboration focuses on technological integration to create a frictionless buying experience. This alignment extends across BCD’s proprietary platforms, including the TripSource management tool and the GetGoing T&E solution for SMEs, as well as third-party booking systems.

“Delta’s partnership with BCD reflects our shared commitment to supporting the corporate travel ecosystem,” said Bob Somers, senior vice president of global sales at Delta Air Lines, noting that the focus remains on helping companies navigate an evolving landscape with efficiency.

Rose Stratford, executive vice president of global supplier management & Delivery at BCD Travel, added that the deal represents a commitment to shaping the future of the industry through enhanced content and service. By deepening their technical and operational alignment, both companies aim to deliver a more cohesive experience for travellers and travel managers worldwide.

Terminal velocity

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Event brief
Launched in 2024, the annual Super Terminal Expo serves as a specialised platform for intermodal terminal design and development, with a primary focus on aviation hubs.

Central to its success is a foundation of government backing and strategic industry partnerships. By aligning with leading airports, airlines, and technology firms, the Expo leverages trusted networks to attract high-calibre exhibitors and speakers.

The 2025 edition saw a massive surge in engagement, with industry professional attendance growing by 95 per cent (from 1,964 to 3,830) and key buyer participation increasing by 80 per cent to 746.

Event highlights
The Expo operates on a “by the community, for the community” philosophy. Senior figures from across the logistics, aviation, and tech sectors co-create the agenda, ensuring sessions address real-world operational hurdles rather than generic industry trends.

The 2025 event expanded significantly from its inaugural year, growing from five to nine dedicated forums. High-value enhancements included closed-door roundtables for peer-to-peer problem-solving and exclusive behind-the-scenes tours of airside operations and cargo facilities at Hong Kong International Airport. This “startup agility” paired with “established industry DNA” transformed the event from a traditional trade showcase into a collaborative platform for actionable outcomes.

Curation sat at the heart of the strategy. A Informa Markets spokesperson shared how the company implemented a rigorous vetting process for all participants, enforcing a strict “no sales pitch” policy for speakers. Priority was given to C-suite and director-level practitioners who provided data-driven case studies over promotional content. Similarly, the exhibition floor was actively vetted to ensure all technology and services directly addressed the specific needs identified during pre-event research.

Challenges
The primary hurdle was the diverse, and often competing, priorities of stakeholders. While airport CEOs sought operational efficiency, cargo chiefs were focused on supply chain digitalisation. To prevent the event from feeling fragmented, organisers moved away from a one-size-fits-all approach.

The team built the event from the ground up using a research-led content strategy. By segmenting marketing efforts and focusing on measurable ROI for each specific attendee profile, they ensured that despite the diversity of the audience, every participant found a focused, high-value experience tailored to their sector.

Event Super Terminal Expo 2025
Organiser Informa Markets
Venue AsiaWorld-Expo
Dates November 4 to 6 2025
Attendees Around 4,000 delegates from 61 countries and regions

New opening Sheraton Kota Kinabalu to drive Sabah’s business events

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Standard King with Sea View

Sheraton Hotels & Resorts has officially opened Sheraton Kota Kinabalu, a 307-room property occupying one of the tallest hotel towers in Borneo.

The hotel features 703m2 of grand ballroom space, complemented by four flexible meeting rooms and a dedicated events team. For outdoor or social functions, the pavilion offers a panoramic rooftop setting overlooking the South China Sea and Tunku Abdul Rahman Marine Park.

A rendering of the Standard King with Sea View room

Productivity-driven design is integrated throughout the property. The Communal Lobby features the Community Table, a tech-enabled workspace with integrated power and wireless charging for mobile working. Additionally, soundproof Booths are available on the fifth floor for private video calls or focused tasks.

For executive-level guests, the Sheraton Club Lounge provides 24/7 access to a private workspace and curated F&B services. Networking options extend to the Rooftop Bar, situated 100 meters above sea level, providing an elevated venue for corporate receptions and sunset gatherings.

Wellness and leisure facilities – including a rooftop infinity pool, fitness centre, and spa – round out the property’s offering.

Robin Mack to lead Tourism Australia as MD

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Tourism Australia has appointed Robin Mack as managing director. Mack brings almost 30 years of experience in the global travel and tourism sector, including more than a decade with Tourism Australia.

Most recently, he oversaw market strategy and operations across 16 international markets, alongside responsibility for commercial activity, distribution development and partnerships. He also led Business Events Australia, working closely with industry stakeholders to support demand.

His experience spans destination marketing, international trade relations and long-term demand planning, with a focus on priority growth markets in Asia.

Mack, commenting on his new role, said competition for high-value visitors was intensifying worldwide, making Tourism Australia’s role in driving demand through marketing, partnerships and industry engagement central to protecting and growing Australia’s share of the international travel market.

Zeeshan Ghazi joins UFI as sustainable development coordinator

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UFI, The Global Association of the Exhibition Industry, has appointed Zeeshan Ghazi as the association’s sustainable development coordinator.

In this role, Ghazi will advance and advocate for UFI’s global sustainability agenda by analysing key sustainable development trends and leading practices across the exhibition industry. He will contribute to the development of tools, frameworks, and guidance materials for members, coordinate UFI’s internal efforts toward the Net Zero Carbon Events initiative, and engage with international stakeholders to promote sustainable practices across the global exhibition community.

He brings over a decade of international experience in sustainability analysis, ESG frameworks, and the implementation of sustainable infrastructure and resource-efficiency projects.

Before joining UFI, he worked as a senior associate at Moody’s ESG Solutions in Paris, specialising in EU Taxonomy and CSRD (Corporate Sustainability Reporting Directive) alignment, and previously worked as an ESG Analyst at Vigeo.Eiris, Milan. Earlier in his career, Ghazi held roles with international NGOs and government agencies, leading renewable energy and water management initiatives aligned with the United Nations Sustainable Development Goals.

Momentus Hotel Alexandra names new commercial director

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Momentus Hotel Alexandra has appointed Chantel Lim as director of commercial, with responsibility for sales, distribution and partnerships.

In the role, she will lead the hotel’s commercial strategy across corporate and leisure segments, focusing on account development, market expansion and revenue performance aligned with wider business objectives.

Lim has more than 20 years of experience in hospitality sales and business development across South-east Asia. Most recently, she held a senior commercial role at Dao by Dorsett AMTD Singapore, working across corporate and extended-stay segments. Her previous experience includes leadership roles with Hyatt, Pan Pacific Singapore, Resorts World Sentosa and InterContinental Hotels Group.

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