Asia/Singapore Wednesday, 8th April 2026
Page 581

Brisbane convention centre may be transformed into temporary hospital

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Queensland planning for temporary emergency hospitals for Covid-19 victims; Royal ICC pictured

The Royal International Convention Centre (Royal ICC) in the Brisbane Showgrounds could be converted into a makeshift hospital to treat minor Covid-19 cases and free up hospital beds amid the pandemic, according to an official statement by Annastacia Palaszczuk, premier and minister for trade, Queensland, as released by Queensland Health on March 29.

Located 1.5km from the city centre, the Royal ICC comprises three flexible exhibition or conference halls spanning a total of 3,213m2 on the second level, as well as 1,280m2 of foyer space. There are also plans to activate the entire Brisbane Showgrounds, which were used as a treatment centre in the 1918 Spanish Flu pandemic.

Queensland planning for temporary emergency hospitals for Covid-19 victims, Royal ICC (pictured) one of such locations

The Showgrounds have been playing host each year to the Royal National Agricultural and Industrial Association of Queensland’s Royal Queensland Show – billed as the largest annual show in the state drawing 400,000 people.

Other facilities that Queensland Health is considering to be transformed into temporary hospitals in the case that the state needs to free up beds include hotels near Queensland’s major hospitals and even mining camps.

“I hope it doesn’t come to this but the coronavirus pandemic is upon us now and our hospitals and medical staff could be under enormous strain over the coming months,” Palaszczuk said in an official media statement.

Palaszczuk is hopeful, however, that the curve could be flattened should locals take the necessary precautionary measures and such conversions may be rendered unnecessary.

Queensland Health’s official announcement came three days after Australian newspaper The Age reported that the Melbourne Convention and Exhibition Centre (MCEC) could be converted into a temporary intensive care hospital and morgue, according to sources from the Victorian government and within the industry.

When asked about the credibility of the reports, MCEC was not able to provide confirmation, but told TTGmice that it “stands ready to support the community through this challenging time, in whatever way necessary”.

The MCEC closed its doors on March 16, 00.00, in light of tighter restrictions put in place by Victorian authorities, and is set to remain closed till April 13.

Peter King, CEO, MCEC said it has offered “immediate financial relief for casual and permanent employees affected by the closure” and is working with event organisers to find “alternative arrangements”.

Malaysian convention centres dangle virtual meeting options

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Malaysia International Trade and Exhibition Centre exterior

Two major convention centres in Kuala Lumpur have taken steps to innovate and promote online events as the business events industry takes a beating due to Malaysia’s lockdown.

Malaysia International Trade & Exhibition Centre (MITEC) has launched a Events Beyond Boundaries package that promotes virtual meetings, conferences and product launches through live streaming.

Malaysia International Trade and Exhibition Centre explorers another avenue stream

CEO, Gunther Beissel, said the new revenue stream is “safe and secure”, and allows viewers to participate virtually while adhering to the law.

Meanwhile, earlier this month, Kuala Lumpur Convention Centre hosted the Ottawa Conference on the Assessment of Competence in Medicine and the Healthcare Professions (Ottawa Conference) 2020. By this time, international participants could not travel to Malaysia due to border shutdowns, travel restrictions, and suspension of flights, but they could still participate in the conference virtually.

The organiser made last-minute changes to the event format, utilising the venue’s information technology and audiovisual infrastructure, to allow participants and speakers to engage in the conference remotely.

Angeline van den Broecke, director of global business development and marketing with Kuala Lumpur Convention Centre, shared: “Investment in technology and commitment to remain agile has been particularly advantageous in current times, amid the Covid-19 outbreak where we see a growing demand for virtual audience participation and remote access to content, event programmes and digital communication tools.”

Adapting to the times

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How did you arrive at the decision to go through with the tech event despite event cancellations across the globe?
Ten days before the start of QODE Brisbane on March 13, it became apparent that large public gatherings (in Australia) would be prohibited. That evening, we had dinner with three of our global speakers who had already arrived in Brisbane, and the idea of going virtual was hatched.

On Saturday morning, we all met to start planning, and I called my contacts to see who we could work with on a global platform and who could build a virtual expo for us.

Previously, we’d built smaller virtual expos during my time at CeBIT (regarded as one of the world’s most foremost computer expo), but this needed to be quick and very interactive for business. By the end of Saturday, we had our plan and team in place.

How did you gauge the festival could go completely online?
Being a programmer, founder and event owner in technology, we knew the technology was out there – but it was about pulling the right team of experts together in a short time. We had eight days to go live.

Innovation usually comes when it’s pushed hard and fast – when all minds are working 24/7, that’s when you get a breakthrough! We contacted all of our speakers and exhibitors – around 85 per cent jumped on board even though it was a first for everyone. That’s the great thing about innovation – you have to pivot and shift to survive and those who do will survive and those who don’t, won’t. It was a very challenging week, but it was very rewarding.

What do you think this holds in store for future festivals?
As our global speaker Roey Tzezana said, we will be spending increasingly more time in the virtual world and less in the real world. I believe we will have both, but for the next 18 months or more, it will only be online. That is clear.

It’s a really tough year for the industry. How long do you think it’ll take to recover?
From the information and data we have received, it will be more than 18 months and I would think we will have (created) a new industry during this time. We have to, as we must go on and keep communication open – that’s more important than ever before. We have to adapt and innovate, which we at QODE did and will continue to do.

For us, we are moving forward and exploring other forms of communication and ways to connect. I think you have to move forward – in my experience, not doing so leads to negativity. We need to focus on the positives and work on what can be done, not what can’t be.

What are some of the takeaways from QODE Brisbane Virtual and what does it mean for the global MICE industry?
We have a big industry here. One of the most gratifying parts of running QODE Brisbane Virtual was the number of people from the industry who personally thanked me for pushing through, showing we still had an industry and there was hope and opportunity to continue.

The event industry employs many people – security, riggers, cleaners, AV technicians, ushers, food handlers, chefs, front of house, back of house, stand builders, lighting technicians, etc. Millions of people rely on this vibrant industry and we need a positive way forward and QODE Brisbane, in our small way, showed we can all pivot and shift to a new way for events.

There were about 45 of us whom all worked together in the eight days (of setup) – programmers, organisers, camera crews, lighting technicians, AV engineers, sound engineers, global platforms, creative directors, artists, stage builders, and directors – to make this all happen. It wasn’t one person, it was a global team of committed innovators wanting to make innovation happen in our new world and industry.

Keep positive and let’s all work together, as it will be through community and togetherness that we will get through this.

Remote workers drive demand for Skye Suites in Australia

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SKYE Suites Sydney see a spike in bookings as many start working from home

Skye Suites serviced apartment hotels in Sydney and Parramatta have seen a spike in bookings the past week coming from remote workers needed a quiet place to work, as well as people waiting for flights and borders to reopen.

This was a result of the hotel group’s move into the long-stay market in response to the changing needs of travellers. It has seen a seven per cent lift in forward bookings for April.

SKYE Suites Sydney see a spike in bookings as many remote workers seek a conducive work environments

Crown Group COO Pierre Abrahamse said in a press statement: “This rapidly changing travel landscape has had a dramatic effect on hotel bookings at our two hotels, in Sydney and Parramatta.

“Since we went out with our messaging and new pricing earlier this week for a long-stay offering, we’ve seen a noticeable spike in bookings from people looking for a quiet space to work from…or while they work remotely.

“We’ve had one company CEO book in for three months so he can work somewhere quiet during the day, away from the distractions of his family, and a doctor book for a month while he is stationed in Sydney temporarily.”

Meanwhile, Crown Group will keep to plans to open a third Skye Suites this mid-year in Sydney. Located above Green Square train station, Skye Suites Green Square will have 90 luxurious apartments in a precinct designed by globally renowned Koichi Takada Architects.

Ernesto Osuna helms Meliá Koh Samui as GM

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Meliá Hotels International (MHI) has appointed Ernesto Osuna as general manager of Meliá Koh Samui, the brand’s first international property, in Thailand.

Having been with MHI for seven years, Osuna’s previous roles in the company include cluster general manager for two Meliá properties in Zhengzhou, China – Gran Melia Zhengzhou and INNSIDE Zhengzhou. The Spaniard also oversaw the 2015 opening of Meliá Danang in Vietnam, and was also general manager of Meliá Buenavista in Cuba.

The industry veteran began his career at the Ritz Hotel in Madrid in 1997 as a room service operator, waiter, and then, restaurant supervisor. He then swiftly rose through the ranks and assumed hotel manager and general manager positions at numerous five-star resorts, such as Starwood Hotels & Resorts, Westin Hotels & Resorts and The Excellence Collection.

Lay-offs ordered in tourism and meetings industry associations

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Some global and regional industry associations have become victims of the Covid-19 pandemic, with lay-offs and suspension of operations being ordered.

The Association of Corporate Travel Executives (ACTE) has suspended operations through May 2020.

Cerezales: associations without the right cash positions and good reserves are at risk

An email to ACTE executive director, Leigh Bochicchio, to verify if the association is laying off its global staff, received the following automatic reply: “As a result of the global impact of the Covid-19 pandemic, ACTE has suspended operations through May 2020.”

Meanwhile, a source said two positions at regional association, Meetings & Events Australia have been impacted, that of the national events manager and the partnerships manager.

At press time due to the time difference, TTGmice could not verify if the Global Business Travel Association (GBTA) had to let go of about one-third of its staff.

Commenting on the unfolding situation, Oscar Cerezales, global executive vice president, MCI told TTGmice that associations he knows of are not laying staff off.

Cerezales continued: “But obviously it will depend on how much time passes until the recovery, and (lay-offs) may start at some point.

“A lot of associations and all industries will go through it eventually, especially those without the right cash positions, good reserves, etc.”

Among associations TTGmice contacted, Noor Ahmad Hamid, regional director Asia Pacific, International Congress and Convention Association, said staff all over the world were continuing to work from home.

“We have systems in place and we are able to serve our members, provide training and also organised a global webinar this week,” said Noor.

It is also business as usual for the Corporate Travel Community, according to Benson Tang, executive director.

Tang commented: “We are under Informa Group and we have the financial strength to pass through this turmoil.

“We will continue to contribute and unite the global corporate travel industry together. On June 17, 2020, our Shanghai Education Gathering in Waldorf Astoria will go ahead as planned.”

OUE to rebrand Mandarin Orchard into largest Hilton hotel in APAC

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Property group OUE and OUE Commercial REIT (OUE C-Reit) will spend S$90 million (US$62 million) to rebrand Mandarin Orchard Singapore to Hilton Singapore Orchard, following an agreement with Conrad International Management Services (Singapore), said OUE in a press release.

The revamped property will be Hilton’s flagship hotel in Singapore, and its largest in Asia-Pacific.

OUE to rebrand Mandarin Orchard Singapore as Hilton’s flagship

The hotel’s rebranding will see the addition of new meeting facilities and F&B offerings to cater to the growing demand for regional and global corporate events.

The planned refurbishment will be conducted in phases and will commence in 2Q2020 to capitalise on the current challenges facing the hospitality industry due to Covid-19. It is scheduled for completion by end-2021.

Until then, Mandarin Orchard Singapore will continue to operate under the management of Meritus Hotels & Resorts, the hotel management company under the hospitality division of OUE.

Upon its relaunch in 2022, the hotel will feature 1,080 rooms, five F&B venues including an all-day dining restaurant, as well as meeting and function spaces spanning a total of 3,765m2, including three ballrooms.

Tan Shu Lin, CEO of OUE C-Reit’s manager, said that the current challenges faced by the Singapore hospitality sector due to the global coronavirus pandemic “present a timely opportunity for us to carry out the extensive renovations, with the rebranded hotel expected to be ready in time to take advantage of the sector’s anticipated recovery”.

Mandarin Orchard Singapore is part of OUE C-Reit’s portfolio, under OUE Hospitality Sub-Trust. OUE is the master lessee of the property.

Malaysian hoteliers brace for further fallout from lockdown extension

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Malaysia extends national lockdown by two weeks

Malaysia has extended its existing 14-day nationwide movement control order (MCO) from March 31 to April 14, as the number of coronavirus infections have yet to be reduced.

The two-week extension, which was announced by Malaysia’s prime minister Muhyiddin Yassin yesterday (March 25), may be a bitter pill to swallow for the travel trade but a necessary measure to stem the spread of Covid-19.

Malaysia extends national lockdown by two weeks

As of March 25, 22.00, the number of Covid-19 cases in Malaysia rose by 172 to hit 1,796, with a death toll of 20.

KL Tan, president of the Malaysian Association of Tour and Travel Agents (MATTA), opined that the MCO’s extension will not have much further impact on the travel and tourism industry, which is already severely battered.

He shared: “There is little business for tourism players, particularly those in inbound, as tourists from traditional markets may not be able to travel as their countries are under lockdown or airlines have cancelled flights.

“Our main focus should be on battling the outbreak. It is better to get rid of the coronavirus totally than lifting the MCO prematurely and reintroducing the virus.”

Commenting on the impact of the MCO’s extension, Malaysian Association of Hotels (MAH) CEO, Yap Lip Seng, shared: “Our estimates, based on historical data, showed at least a RM560 million (US$127.3 million) loss in (hotel) business just for the first 14 days of MCO (from March 18 to 31).

“An extension (of the MCO) for another 14 days would mean over RM1 billion in losses for the industry. According to our survey, the MCO – on top of losses caused by the outbreak of Covid-19 in general – are forcing employers to impose pay cuts and asking staff to take unpaid leave, and some are even laying off employees.

“As of now, approximately nine per cent of employees in the hotel industry are taking a pay cut, while 17 per cent have been put on unpaid leave, and four per cent laid off.”

Frangipani Langkawi Resort & Spa will be offering full refunds to guests who have booked their stays from April 1 to 14.

To further cut costs, managing director Anthony Wong said senior staff may be asked to take two days off every week during the MCO period.

Meanwhile, MAH has proposed a series of financial initiatives to the government, which entails looking beyond moratorium of loans as it does nothing to lessen the burden on businesses and individuals, and they may even end up with higher debts due to accumulated and extended interests.

Yap stressed: “We need the government to instruct banks to waive interests temporarily to help sustain businesses.”

Among the proposed initiatives are for an additional economic stimulus package which includes increasing electricity discounts from 15 per cent to 30 per cent from April 1 to September 30; a minimum reduction of five per cent of employers’ contribution to the Employment Provident Fund up to December 2020; as well as a RM800 monthly subsidy for employees with a monthly wage of RM4,000 or less up to December 2020.

A new and comprehensive economic stimulus package, which has been described as a “people-caring” one, will be tabled tomorrow.

Thailand plans stricter measures to fight Covid-19 spread

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Thailand prime minister Prayut Chan-o-cha has invoked the Emergency Decree across the kingdom, which comes into effect today, March 26 until April 30, 2020.

The Emergency Decree will allow the prime minister to launch appropriate measures to prevent and mitigate the spread of the virus which has resulted in a total of 934 as of March 25, including four fatalities.

The Emergency Decree will allow the prime minister to launch new measures to fight the pandemic

The new measures, would would be aimed at limiting people’s movements, will join previously announced ones such as temporary closure of venues, and cancellation of events and festivals.

To help travellers as well as travel and tourism industry players keep pace with the fluid situation on the ground, the Tourism Authority of Thailand is publishing updates at the TAT Newsroom.

Travellers can also check for updates with the Thailand Department of Disease Control.

Al-Amiry takes dual role with Kempinski

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Matthias Al-Amiry has taken on a dual role with the Kempinski Hotels group – managing director of The Capitol Kempinski Hotel Singapore, and regional vice president South-east Asia for the Kempinski Hotels group.

Aside from managing The Capitol Kempinski Hotel Singapore, he also oversees Kempinski’s properties in Bangkok, Jakarta and Bali as well as the future Hotel & Residences in Kuala Lumpur. Al-Amiry is also responsible for future projects in the area.

The German, who recently held the position of managing director in Kempinski’s flagship property, Adlon Kempinski Berlin, brings more than 30 years of hotelier experience to Singapore.

In 2001, Al-Amiry was appointed the director of F&B and regional F&B director Europe at the Raffles Hotel Vier Jahreszeiten, Hamburg. He then joined The Peninsula Manila, Philippines, in 2003 as executive assistant manager in charge of F&B, before being promoted to resident manager in 2007.

In 2009, Matthias became the general manager of Al Faisaliah, a Rosewood Hotel Riyadh, Saudi Arabia. He then changed geographies once more in 2011, by taking on the role of general manager at the Raffles Beijing Hotel, People’s Republic of China. In 2014, he joined the MGM China development team, Macau as vice president hotel operations MGM China, Cotai.

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