Asia/Singapore Wednesday, 15th April 2026
Page 636

Sustainability ranks highly on today’s MICE agenda

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Stakeholders must move with the tides and quickly move towards sustainable events, or risk losing business

As sustainability increasingly becomes a key consideration for corporates, event planners and business hotels must take urgent action to create sustainable events or risk losing business, industry leaders warn.

At the second PHIST (Phuket Hotels for Islands Sustaining Tourism) conference this week, Pat Satkhum, senior manager, MICE capabilities at Thailand Convention and Exhibition Bureau (TCEB), said price and quality were no longer the main factors influencing choice. Instead, sustainability is a vital measure when considering where to host events.

Stakeholders must move with the tides and quickly shift towards sustainable events or risk losing business

Said Satkhum: “Creating sustainable events is the future. It is what corporates want, and it is increasingly what they are demanding for their events.”

Franck Droin, hotel manager at Mandarin Oriental Bangkok, noted sustainability is driving decisions when organising events. He noted a recent shift in corporates who are switching to five-star venues – from four-star hotels – championing green and sustainable meetings.

He said: “Delegates are starting to demand sustainability measures and that will influence their decision when it comes to choosing a hotel for their conference. By putting on green meetings, you can get a long-term return on investment.”

Jeannie Kwok, Hilton’s director of corporate responsibility, shared Conrad Hong Kong had just won a large account with a bank due to its environmental practices. She said: “Green meeting spaces do sell. Banks are now looking at ESG (environmental, social and corporate governance), so this consideration is increasingly coming into play.”

TCEB’s Satkhum further urged event planners to play their part in selling the sustainability ethos. For instance, event venues should keep air-conditioning to a minimum of 25°C, eliminate cut flowers from tables, request whether food waste programmes are in place – or ask for a food donation policy to be introduced – and use local suppliers.

Most importantly, Satkhum hopes venues will develop detailed sustainability reports outlining their initiatives and results. Noted Satkhum: “Corporate clients tend to ask me about water consumption, waste per room and carbon footprint; they want to see these things. If you want to attract more corporate customers then you have to have this in place.”

CLIA projects an even brighter future for cruising

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The cruise market looks poised for greater growth as more travellers get on board with its offerings

The cruising industry holds enormous potential for even further growth as Asian travellers understand its offerings better, and leisure travel players are not the only ones who will benefit from the boom.

Latest statistics from the Cruise Lines International Association (CLIA) revealed that the demand for cruising has grown year-on-year, and it is expected to almost double by this year-end to 30 million passengers, a boom from 17.8 million a decade ago.

The cruise market looks poised for greater growth as more travellers get on board with its offerings

Last year also brought with it the highest number of Asian cruisers at 4.2 million, which represented a 4.6 per cent year-on-year growth over 2017.
All this information and more were shared with delegates in a keynote address from Jiali Wong, regional manager – Asia, CLIA, at the Asian MICE Cruise Conference on Tuesday morning.

Wong further revealed that the average cruiser age in Asia was 45.4 years in 2018, slightly younger than the global average of 46.7 years. These cruisers tended to favour trips “closer to home”, as cost and time saved from fly-cruise holidays were more important.

As lines between business and leisure blur even further, business events specialists are on the lookout for unconventional venues that can offer facilities for both meetings and leisure, which puts cruising in a favourable position.

The number of passengers globally are also expected to reach 40 million in 2028, a significant jump from the 28 million bookings last year. Coupled with more than 120 new CLIA member cruise ships projected to be in operation by 2027 – of which 50 per cent will be mega ships with more than 100,000 gross tonnage, the future of cruising has never looked brighter.

Overall, Asia-Pacific was the third largest source market for cruising last year, holding a 15 per cent market share (5.7 million passengers), and a decade from now, 9.2 per cent of ships are expected to ply the waters in the Asia-Pacific.

Luxury incentive cruising still in infancy in Asia: specialists

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TTG Asia Media’s Xinyi Liang-Pholsena, Silversea Cruises’ Freddy Muller, Norwegian Cruise Line Holdings’s Felix Chan and Crystal International Asia (Sales)’s Nungky

Customisation is a key drawcard for incentive cruises at the top end, but its value proposition remains under-appreciated among Asian incentive planners, according to speakers at the Crazy Rich Cruisers session during Tuesday’s Asian MICE Cruise Conference.

Felix Chan, vice president & general manager, Asia of Norwegian Cruise Line Holdings, said: “On cruises, everything is covered, from dining and entertainment to accommodation and transfers, so organisers like this (all in one) arrangement.”

TTG Asia Media’s Xinyi Liang-Pholsena, Silversea Cruises’ Freddy Muller, Norwegian Cruise Line Holdings’s Felix Chan and Crystal International Asia (Sales)’s Nungky

Freddy Muller, vice president charter & incentive sales, Silversea Cruises, added: “We have dedicated teams to cater to incentive groups from the beginning to the end, so there is a lot of value add. You can have almost about 30 per cent savings (compared to land programmes) when you take into consideration all the inclusions offered on our ships.”

For Crystal Cruises, customisation lies in offering unique, adventurous and authentic experiences to high-end incentives, said Nungky, manager, Crystal International Sales (Asia).

The value proposition of high-end incentive cruises, said Chan, is especially evident in destinations where the cost of accommodation or dining is expensive. He said: “Whether we cruise in Japan, Vietnam or China, the costs are similar.”

Muller agreed, adding that once procurement managers understand the concept of working with cruises, they would enjoy the value such programmes would bring because a lot of the components on board are fixed cost.

Ultimately, it’s a “numbers game” when it comes to customising to the “crazy rich cruisers”, Muller stated, reiterating that luxury incentive programmes are limited only by creativity.

“If you charter a ship at full capacity, we can do exactly what you want, from flower arrangement to carpets or bringing your own entertainment,” said Muller. “The only thing we ask is to give back the ship to us the way we gave it to you.”

Nungky agreed, pointing out how incentive planners can even charter a private jet through Crystal AirCruises to round out an unforgettable experience for incentive groups.

However, Chan thinks the luxury cruise incentives market in Asia is still in its infancy. “Our volume is still small compared to the more mature markets, but there is a lot of potential,” he noted.

Nungky concurred: “Asia is the largest continent but cruise penetration (particularly the luxury segment) is still low. (However), there is indeed a growing awareness of using cruises for business events, so it is slightly easier to sell luxury incentive cruises compared to 10 years back.

“We’ve come up with various programmes to encourage planners to come on board and experience cruises. In 2020, we are bringing Crystal Endeavor to Asia,” she revealed.

Meanwhile, Chan suggested that there is still more the Asian cruise sector can do to grow the market, including greater education and promotion.

Unlike the clear understanding of the brand segmentation between “a Holiday Inn versus a Peninsula”, Chan opined that most incentive planners in Asia still cannot differentiate between the cruise brands.

“Also, luxury can mean different things for different people, so we need to customise (programmes) to meet and exceed their expectations. The number one thing that planners look for is the value of the trip – how much they can get in terms of customer experience,” Chan added.

He gave an example of Hawaii, where one of his groups from Japan is going to Hawaii every year, where hotel and dining are expensive. “We have regular departures to the destination (so it is convenient) and if you compare the cost of different components, having an incentive trip with us is actually competitive.”

Speaking on the growth of the market in Asia, Muller said: “A lot of the Asian travellers go to the Mediterranean, Baltic and Alaska, so the market is growing.”

He opined that for incentive organisers in Asia the first thing that comes to mind is about destination, while the second is budget. So, based on the destination that they pick and the budget that they have, the cruise line will then come up with customised solution.

India grants e-visa to private conferences

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Stakeholders have lauded the government's latest move in making e-visas easier to obtain

The Indian government has extended its e-conference visa programme to foreign attendees of private conferences.

Previously, the e-visa was only accessible to foreign attendees of events organised by the government or public sector undertakings (PSUs).

Stakeholders have lauded the government’s latest move in making e-visas easier to obtain

This development has been met with relief from stakeholders of India’s business events industry, who have been calling for the provision of a more welcoming e-visa arrangement for private conference attendees.

Suman Billa, joint secretary with the Ministry of Tourism of India, said: “The government has been proactive in its efforts to help the tourism industry grow.”

Amaresh Tiwari, managing director, A T Seasons and Vacations Travel, described the former conference visa requirement for private events as a “tedious process” that needed permissions and complex documentation.

“With this change, foreign delegates can apply for an e-visa from the comfort of their home,” he said.

The India Convention Promotion Bureau was among those pushing for an e-visa facility for private conferences. Chander Mansharamani, vice chairman of the bureau, opined that an e-visa facility was a critical requirement for India to be recognised as an attractive destination for global events.

“Making the e-visa available to all conferences can be a game changer (for India’s business events industry) and bring more international conferences to the country,” Chander remarked.

ICPB’s recent industry report had stressed the need for an aggressive promotion of India as a meetings and events destination in international markets.

ICCA-TTG Passionate Breakfast highlights community support efforts undertaken by MICE, tourism players

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ICCA-TTG Passionate Breakfast co-creators, ICCA's Noor Ahmad Hamid (far left) and TTG Asia Media's Karen Yue (far right) with big-hearted speakers (from left) Suan Sampran's Arrut Navaraj, ICCA's Nusheena Shahimi, Marina Bay Sands Singapore's Ailynn Seah and Discova's Sandy Peamsomboon

Community Heroes was the theme of this year’s ICCA-TTG Passionate Breakfast on Tuesday morning, where four industry players took to the stage to talk about how they – through their organisations and personal efforts – have been positive agents of change for their local communities.

The event featured Ailynn Seah, vice president sales – MIC and association, Marina Bay Sands Singapore; Arrut Navaraj, managing director, Suan Sampran in Nakhon Pathom, Thailand; Sandy Peamsomboon, regional MICE manager, Discova in Thailand; and Nusheena Shahimi, membership development executive (Asia-Pacific), ICCA.

ICCA-TTG Passionate Breakfast co-creators, ICCA’s Noor Ahmad Hamid (far left) and TTG Asia Media’s Karen Yue (far right) with big-hearted speakers (from left) Suan Sampran’s Arrut Navaraj; ICCA’s Nusheena Shahimi; Marina Bay Sands Singapore’s Ailynn Seah; and Discova’s Sandy Peamsomboon

Seah spoke of her drive to support local communities in both her personal and corporate capacities, and projects that Marina Bay Sands and corporate clients had previously done to support needy organisations.

Arrut introduced his property’s work with local food producers and shared the successful model with other hotel and restaurant companies in Thailand, effectively creating a supportive and revenue-generating system for Thai farmers.

Sandy spoke of Discova’s long-established commitment to providing education and career opportunities for locals while accomplishing the company’s objective of offering authentic and eye-opening destination experiences.

Delegates listening keenly to Arrut Navaraj’s presentation

And to hammer home the message that community support is not just the responsibility of moneyed corporations, Nusheena revealed how she found personal peace and happiness from helping impoverished communities in her home city, Kuala Lumpur, at a time when she, as a student, and her family were also struggling to make ends meet.

ICCA-TTG Passionate Breakfast made its debut at IT&CMA 2019, crafted out of a desire shared by partners ICCA and TTGmice to provide a platform for MICE and tourism industry peers to share inspirational stories on personal and professional growth.

Five Accor hotels in Thailand brew new recess ideas

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(From left) Novotel Bangkok on Siam Square’s Sagar Naker, Novotel Bangkok Ploenchit Sukhumvit’s Patrick Janssen, Pullman Bangkok Grande Sukhumvit’s Rod Munro, Pullman Bangkok King Power’s Jerome Stubert and Swissotel Bangkok Ratchada’s Bruno Rotschaedl enjoying a different kind of coffee break

Bangkok Venue Collection, which comprises five Accor hotels in the Thai capital, is offering event planners a different kind of intermission experience with a new series of five themed coffee breaks dubbed “Experience Breaks”.

These experience-driven breaks are designed to refresh and revitalise delegates during meeting intermissions.

(From left) Novotel Bangkok on Siam Square’s Sagar Naker; Novotel Bangkok Ploenchit Sukhumvit’s Patrick Janssen; Pullman Bangkok Grande Sukhumvit’s Rod Munro; Pullman Bangkok King Power’s Jerome Stubert; and Swissotel Bangkok Ratchada’s Bruno Rotschaedl enjoying a different kind of coffee break

David Barrett, MICE strategist for Bangkok Venue Collection, said that the five new Experience Breaks allow meeting planners to differentiate their conference experience from their competitors in Bangkok’s highly competitive MICE marketplace.

Accor’s Experience Breaks offers five selections: Chilli Break which serves up spicy bites; Going Bananas which presents the diverse lesser-known varieties of bananas; Plan Bee which features sweet honey treats; Bangkok Heritage which brings guests on a historic journey through Bangkok from 1900s to 1970s, coupled with cuisine inspired from those decades; and Street Food which presents a treasure trove of old-style Thai street food specialities.

Master plan to reshape Singapore’s Sentosa, Brani islands revealed

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Sentosa Development Corporation (SDC) has unveiled a comprehensive master plan aimed at redeveloping the Sentosa and Pulau Brani islands into “a game-changing leisure and tourism destination” in Singapore, as part of the upcoming Greater Southern Waterfront precinct announced earlier this year.

The Sentosa-Brani Master Plan will be implemented in phases over the coming two to three decades, which will see the introduction of world-class attractions and new spaces and concepts, including rejuvenated beaches and expanded nature and heritage trails.

The redeveloped islands will feature five zones – each delivering unique experiences, with the zones progressively taking on a more leisurely character as guests travel farther from the city into the islands: Vibrant Cluster, Island Heart, Waterfront, Ridgeline, and Beachfront.

Set to begin construction in 4Q2019 is Sentosa Sensoryscape, the first milestone project scheduled for completion in 2022. The new 30,000m2 Sentosa Sensoryscape – which is about the size of 5.5 football fields – will link Resorts World Sentosa in the north to the island’s beaches in the south through a multi-sensory experience, replacing the existing pedestrian thoroughfare.

Sentosa Sensoryscape will also feature a series of vessel-like structures, measuring some 25m wide and 13m tall. Each of these will be framed by unique architectural features, and is set to pique and amplify one of the five senses through various elements such as polyphonic water features, mist, as well as fragrant flowers and plant species with unique scents.

The redeveloped precinct will incorporate universal design principles to ensure easy access for all guests, as well as feature breakout spaces and expanded vistas through new photo and lookout points. All of these features are designed to enhance the overall experience of guests strolling through the island in the day or night.

“The Sentosa-Brani Master Plan is one of our tourism developments to position Singapore as a leading destination for the next few decades. Sentosa Sensoryscape is the first project under this Master Plan. It will complement the expansion of Resorts World Sentosa and subsequent infrastructure enhancements on Sentosa and Pulau Brani,” said senior minister of state for trade and industry and education, Chee Hong Tat.

“Our tourism industry is doing well and still has plenty of scope for further growth and rejuvenation. It is one of our economic engines that can continue to create many good jobs for Singaporeans.”

Vietnam welcomes first Holiday Inn property

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IHG (InterContinental Hotels Group) has declared the first Holiday Inn hotel in Vietnam, open.

Holiday Inn & Suites Saigon Airport features 350 rooms, including 100 suites, alongside facilities like a 50m-long swimming pool, 24-hour gym, the Manja Manja Restaurant, and Déli Café and Lobby Lounge.

Superior Room

Event planners may avail one of the largest meeting and event spaces in the city, which can accommodate a maximum of 1,200 people. Spaces include the Song Saigon Ballroom designed to welcome up to 600 guests for banquets, while four additional function rooms can be combined to seat a further 270 guests. All meeting facilities are situated on the same floor for convenience.

The hotel is situated approximately 10 minutes from Tan Son Nhat International Airport and 20-minutes drive from the city centre.

CWT expands NDC team with new appointment

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B2B4E travel management platform CWT has appointed Inna Kizenkova as vice president, air distribution partnerships.

Kizenkova will work closely with internal and external stakeholders for airlines, GDSs, OBTs and other air distribution partners. She will report to Erik Magnuson, vice president, air distribution capabilities, who leads CWT’s air distribution initiative.

Prior to her new role, Kizenkova served as CWT’s vice president, global supplier management, EMEA, where she spent the past three years growing CWT’s airline and ground relationships.

Before joining CWT, she was vice president of supplier commerce, EMEA, at Sabre, where she led the team managing relationships with more than 200 airline and rail customers.

Conrad Hotels & Resorts expands footprint in China

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Conrad Tianjin Lobby Lounge
Conrad Tianjin Lobby Lounge

Two Conrad properties have opened in China, one each in the cities of Tianjin and Shenyang.

Conrad Shenyang is perched on the top of Shenyang’s tallest building, the Forum 66. There are 315 rooms including 37 suites, and start at 51m2 in size.

The property’s leisure amenities include a gym, heated indoor pool and whirlpool, and a wellness gallery. Event planners may avail the nearly 2,000m2 of meeting space which can accommodate up to 1,520 guests in total.

There are also six F&B options, ranging from the speciality grill restaurant Link, to the all-day-dining Archive serving both a la carte options and an Asian and Western buffet.

Meanwhile, Conrad Tianjin has opened within the heart of the Nankai District, as part of the premier Luneng Ecological Zone. The hotel comprises 375 guestrooms, including 29 hotel suites. Conrad Tianjin also provides 50 one- to three-bedroom residences to cater to long-stay business travellers.

F&B options at the 10-storey hotel include an all-day dining restaurant Brasserie on G, Chinese restaurant Ying which also offers private dining rooms, the hotel’s signature restaurant Bam Bou, and bar lounge Cha.

Hotel facilities include a 24-hour fitness centre, a heated indoor pool, 2,665m2 meeting space, a 1,068m2 grand ballroom which can accommodate up to 950 guests in a banquet setting, as well as nine flexible meeting rooms.

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