Asia/Singapore Friday, 10th April 2026
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Miri declares readiness for business events

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Business Events Sarawak’s (BESarawak) plan to expand Sarawak’s cities – aside from its capital Kuching – as meeting and conference destinations continues with the latest launch of the Business Events Consortium of Miri (BECoM).

BECoM – armed with its tagline Miri Open for Business Events – aims to catapult Miri as a business events destination.

Proud members of the new Business Events Consortium of Miri

The consortium is made up of 22 members comprising Miri City Council and industry partners such as hoteliers, destination management companies and event management companies. Members will work together to drive business events into the city and provide the necessary products and services related to bidding and winning business events.

Assistant Minister of Tourism, Arts and Culture Sarawak, Sebastian Ting Chiew Yew, said: “Miri is typically associated with tourism activities but now we are welcoming the business events sector to choose Miri and invest in our destination to inspire and be inspired.”

The Malaysian city already has in place infrastructure for conferences of up to 17,000 delegates, as well as attractions for post tours such as the well-known diving attraction, the Miri Sibuti Coral Reef National Park. It is also a short flight from the UNESCO World Heritage Mulu National Park.

COO of of BESarawak, Amelia Roziman, added: “This move by BESarawak will enable the industry partners and players in Miri to further develop opportunities in terms of hosting conferences. Our initiatives are driven by Sarawak’s tribal values of community, identity and unity therefore we are confident that Miri has the potential to expand its sectors and BECoM will be the vehicle that drives Miri to be the pioneer of conferences that have yet to be brought to our shores.”

Miri established itself as a leading port within the region for oil and timber industries, sparked by the discovery of oil in Borneo in the early 1900s. Today, there are a few industrial areas such as Kuala Baram Industrial Estate (Mixed, Light, and Medium Industries), Piasau Industrial Estate (Mixed Light Industries) and Bekenu Light Industrial Area (food processing).

Aside from being an industrially strong city, Miri has excelled in the sector of agriculture to become the state’s focus city in using high-technology farming via the fertigation system starting next year, with a model that is currently supporting the city’s agropreneurs.

Miri has been the venue for major conferences such as the International Multi-conference in Computer Science and Engineering, 2nd Borneo diabetes conference 2019, 7th International Conference on Smart Computing & Communications 2019, International Conference on Materials Technology & Energy 2019 and the 8th International Conference on Bio-Processing 2019.

BECoM is the second consortium formed by BESarawak, the first being the Sibu Business Events Consortium that was formed in July. Next year, BESarawak will launch the Bintulu Business Events Consortium.

Brisbane unveils 2031 vision for the tourism industry

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Directing a different kind of hotel

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You are called a hotel director when you aren’t managing a hotel. What’s the story behind this?
That is because we are managing a floating hotel. This is a hotel with all the amenities a hotel has, and more. With over 2,000 staterooms, 20 bars, multiple restaurants, three swimming pools, live entertainment with Broadway-style shows all onboard, there must be a person taking charge of this entire operation. The responsibilities of this person is very similar to that of a hotel general manager.

As hotel director, I handle everything with my team of 1,400 employees.

What excites you most about the cruise product in general, and in particular the Quantum of the Seas?
I’ve worked in the hotel industry for a decade prior to being with cruise ships, and I found that there is a different motivation behind why people spend time at hotels and on cruise ships. Those on a cruise are there for a vacation of a lifetime.

That’s not the case for hotels, as guests may be there for business, a flight layover or a conference. Staying at a hotel is more of a necessity, and not always to have a good time.

That’s what keeps me inspired and interested in my job. It is always a good feeling to be surrounded by good spirited people.

Quantum of the Seas itself is an exciting product with interesting itineraries. Royal Caribbean International has a great commitment to Asia, and the cruise market is growing – I want to be part of it all.

Royal Caribbean International has been reaching out to business event planners to get more corporate events onboard it ships. What would you say to convince business event planners to take their events onboard Quantum of the Seas?
We are more than a hotel which means corporate guests will have so much more to do in their spare time. In addition, everything is available in a single environment, which means event planners can be sure of their guests turning up for the meeting the next morning on time.

Imagine, it is like Vegas but with so much more to offer in a short time frame. For example, the group can meet in the day and take in a Broadway show, have fun with bumper cars, go on the Ripcord by iFly or FlowRider, or dine at one of many speciality restaurants at night.

Furthermore, everyone wakes up in a new destination every day.

I cannot think of a better place to host a corporate event than on a cruise ship. I am sure people will be thrilled to know they are going on a cruise for their conference.

The Quantum of the Seas is a real giant, which allows both holidaymakers and corporate groups to share the space onboard. How do you and your crew ensure both segments of passengers can enjoy the ship equally and feel they are all special guests?
There is something for everybody onboard Quantum of the Seas. We are able to cater to all customer segments because we have so many activities going on at the same time.

We can create a programme that suits the corporate group and also meets the needs of our regular guests.

We have a very good understanding of traffic flow during Days at Sea and Port days, so we can advise event planners on the best time for specific activities and use of specific locations.

For corporate groups onboard, we have done cool pool parties with entertainment, full restaurant buyouts, private bumper car sessions, and exclusive use of the North Star.

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Keen to see how the Quantum of the Seas can work for your next corporate event? Royal Caribbean International and TTGmice are hosting an onboard showcase in November. Watch this space for details!

New social media campaign to promote meetings in Japan

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Japan Convention Bureau (JCB), part of the Japan National Tourism Organization, has launched the #LetsMeetInJapan social media campaign to bring attention to the variety of business events that can be held in Japan through the lens of event planners, attendees and trade media.

Running from September 10 to December 10, 2019, the campaign is open to individuals who have attended international meetings, incentive tours, conventions or other such events in Japan.

To participate, one must follow any of JCB’s official accounts on Twitter (@letsmeetinjapan), Facebook (@japanmeetings), Instagram (@letsmeetinjapan) and LinkedIn (@japanconventionbureau), and post photos with a description of one’s impression of Japan using the hashtag #LetsMeetInJapan.

Multiple postings by each applicant is acceptable, and each post will be considered as one application.

At the end of the campaign period, JCB will select winners by random drawing. One will stand to win a pair of round-trip air tickets to Japan while 30 others will each receive a US$30 Amazon gift card.

Terms and conditions apply.

New initiatives at CTW APAC 2019 to deepen buyer, seller engagement

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The 22nd instalment of CTW APAC at Bangkok next week will feature greater opportunities for buyer and seller connections, which has been instrumental in securing new buyers from high profile companies such as Citigroup Inc. and Ferrari.

One of the new features at the two-day conference is an interactive ice-breaker, Say Hi to Everyone, helmed by MICE strategist and hospitality consultant David Barrett. It allows delegates to identify profiles and network ahead of the show days.

Reformatted CTW APAC 2019 features new attendee engagement platforms alongside educational sessions

Another new element of CTW APAC is Meet-The-Corporates, delivered in a speed-dating format over two single-hour sessions across two days. Through this, CTW corporate travel/procurement professionals can meet IT&CM Asia exhibitors from Dubai, Hong Kong, Korea, Malaysia, Singapore, and more.

For delegates hoping to learn how Thailand can support corporate travellers, the Corporate Exchange, Exclusively Thailand is the perfect platform. Held in partnership with Thailand Convention and Exhibition Bureau, the session will feature up to 48 Thai suppliers in a close-knit yet engaging arrangement.

In a press statement released by TTG Asia Media, organiser of the event, these new initiatives have not only secured attendance of long-time corporate buyers of the show but also attracted new ones from major global companies such as Citigroup Inc., Ferrari, Huawei, IBM, and LVMH Asia Pacific.

While the business components are held in the mornings, the afternoons are reserved for educational conferences and networkings.

Delegates can look forward to an impressive speaker line-up from esteemed organisations such as Accenture, Amway, Ariston Thermo China, ATNS, Cvent, CWT, HerbalLife, JTB, Kseven Industries, Luxoft, Michelin Hungary, MovieInSync, NTT Global Sourcing, Nxp India Technology Solutions, Osram and Park Hotel Group.

They will have access to s comprehensive educational agenda that covers topics ranging from the industry updates and outlooks, cybersecurity risks, effective supplier relationships in travel procurement, strategic management meetings, travel policy disruption – managing compliance to traveller satisfaction, and duty of care – blurring the lines in bleisure travel.

Topics are endorsed by a hand-picked CTW APAC Advisory Panel comprising of industry practitioners such as Geremi Ton, Travel Lead of Accenture; Jeannie Techasiriwan, Special Events Assistant Director of Amway; Pulak Bhaumik, Head Global PMO of NTT Global Sourcing; Maciej Olbert, Corporate Travel Manager of Luxoft; and more.

The Okura Tokyo welcomes guests again

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The new flagship hotel of Hotel Okura, The Okura Tokyo, has opened its doors after four years of rebuilding works; the original Hotel Okura Tokyo opened in 1962 and closed on August 2015.

A total of 508 luxury rooms are available in two buildings on the property. The smaller of the two buildings, the 17-storey Okura Heritage Wing, boasts its own reception, and views of gardens and greenery on three sides. Guestrooms here start at 60m2, and the building is also home to the Yamazato Japanese restaurant and Chosho-an tea ceremony room.

Beautiful guestrooms are offered in the Okura Heritage Wing

Meanwhile, guestrooms within the 41-storey Okura Prestige Tower begin on the 28th floor. Starting from 50m2 in size, rooms afford vistas of the Tokyo metropolis.

On the top floor of The Okura Prestige Tower, guests have views of the city while dining at Sazanka, the hotel’s reborn teppanyaki restaurant. Additionally, there is also an all-day dining restaurant, Orchid, and Chinese restaurant Toh-Ka-Lin, while on the 26th and 27th floors sits the Okura Fitness & Spa.

The Okura Prestige Tower is equipped with eight event spaces, including The Heian Room, one of the largest ballrooms in Tokyo which can accommodate up to 2,000 people. The top two guest floors of The Okura Prestige Tower – the 39th and 40th floors – comprise a 730m2 duplex suite with three bedrooms, which can also be booked out by planners.

Lastly, The Okura Museum of Art, originally established in 1917 as Japan’s first privately operated art museum, is also located on the hotel grounds. It offers some 2,500 works of art, among which are three National Treasures, 13 Important Cultural Properties and 44 Important Art Objects designated by the Japanese government.

Helen Chiou takes up country director China post

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BCD Meetings & Events (BCD M&E) has appointed Helen Chiou as its leader for China.

Based in Shanghai, Chiou will serve as China’s country director and is responsible for continuing to provide best-in-class service to customers, grow the BCD M&E brand and expand its product offering.

She joins BCD M&E with extensive industry experience – mostly recently General Manager at both Uniplan and Pico. At Pico, Chiou was first based in Shanghai then tasked to lead Pico’s Kazakhstan operations for two years. She then joined Uniplan in Guangzhou before relocating back to Shanghai.

Lovell takes mantle as GM of Hard Rock Hotel Desaru Coast

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Hard Rock International has appointed Clinton Lovell as the general manager for its newest hotel in Malaysia – Hard Rock Hotel Desaru Coast.

With more than 20 years of hospitality industry experience, Lovell is responsible for the operations of the 365-room property, where he will develop and execute strategies to drive continued growth for the hotel and enhance operational efficiency.

Prior to joining Hard Rock Hotel Desaru Coast, Lovell most recently served as general manager at Avani Atrium Hotel Bangkok and previously Anantara Seminyak Bali Resort. Prior to that, he has almost a decade of general manager experience with Accor’s upscale hotels in Thailand under his belt.

Incentives moving on with cautious steps

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Business event planners in Asia are observing an air of caution surrounding clients’ event plans as concerns mount over an impending global recession, with even shorter lead times, a preference for cheaper destinations and more free-and-easy elements a common occurrence now.

While CWT Meetings and Events, which started 2019 on a strong footing, has yet to see “any significant dip in the volume of meetings, events and incentives so far”, its Singapore director, Petrina Goh, told TTGmice that “companies have become more cautious with their (events) spend”.

According to Goh, notable changes to their buying behaviour include offering more free-and-easy time – which relieves the burden of cost – into their incentive programmes, especially when reward trips are bound for pricey longhaul destinations such as Eastern Europe and the Mediterranean.

As well, the trend of short lead time that has plagued the industry for years now, has worsened, observed Goh. As companies struggle to have their budgets confirmed, clients are now giving notice only two months or a few weeks ahead of the event.

Clients on a tighter budget are also favouring nearby destinations. CWT Meetings and Events has recorded “a steady increase” in programmes to Thailand and Vietnam, while Dynasty Travel Singapore’s MICE division is seeing South-east Asian destinations gaining in popularity.

Dynasty Travel Singapore’s spokesperson Alicia Seah revealed that budgets for incentive events going forward are down from an average of S$1,000 (US$734) to S$2,000 per person, to S$800 to $1,500.

Daniel Chua, founder and chief executive of Singapore-based conference management agency, Aonia, predicts that “internal and external” business events will shrink in the coming months, and he blames “perception” for it.

He explained that when a client reads about an impending global economic downturn and sees his business partners or peers cutting back on expenditure, he will likely mirror the austerity measures even though his business is still thriving.

While buying behaviours for business events will change in tough times, events specialists agree that incentive trips are unlikely to be frozen even during a recession.

“Incentive trips are compulsory for sales-driven operations,” stated Chua, but added that budgets for internal incentive trips such as staff teambuilding programmes – as opposed to external ones that motivate and reward sales partners – would be manipulated more in a challenging business environment.

While agreeing that there is a firm need for incentive trips, companies today are also adopting non-travel rewards, such as gift cards, merchandise and points programmes.
Meanwhile, G2 Travel – which marked May with a massive 12,500-pax incentive event in Switzerland and Liechtenstein for Jeunesse Global’s Chinese top achievers – is maintaining a rosy outlook for its business events segment, with Al Mulenga, director of the Hong Kong office, predicting “comparable” business in 2020 to this year’s.

Mulenga said corporate business has not changed since the start of this year, and the company is still seeing emerging interest from Vietnam and Malaysia. Corporate clients in Malaysia, Indonesia and Taiwan are still set on longhaul incentive destinations, specifically the UK, Scandinavia, Italy and also Eastern Europe. Budgets for new events are also being maintained.

Michael Gaehler joins Six Senses Uluwatu, Bali as GM

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Six Senses Hotels Resorts Spas has appointed Michael Gaehler as the general manager of Six Senses Uluwatu, Bali.

A seasoned professional, Gaehler brings more than 33 years of experience within the high-end hospitality sector, and was most recently the general manager of the Oriental Residences Bangkok. He previously also worked at Regent Hotels & Resorts, managing the group’s hotels and resorts in Montenegro, Taiwan, China and Indonesia.

Gaehler began his hotel career as a chef in his hometown of Zurich, transitioning to broader F&B roles at some of Europe’s leading boutique hotels such as Villa il Tessoro in Tuscany, Hotel Le Vieux Manoir in Murten and Hotel Giardino in Ascona. He then moved to Asia and the Jia Causeway Bay in Hong Kong and The Chedi Chiang Mai, later assisting with the launch of Ananti Kumgang Mountain in North Korea, the country’s first five-star resort.

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