Asia/Singapore Monday, 27th April 2026
Page 660

Malaysia hands out new RM5m tourism matching fund to private sector

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Malaysia is stepping up its promotions as it works towards 30 million tourists; Malaysia was this year’s Official Partner Country of ITB Berlin

A new RM5 million (US$1.2 million) tourism fund announced by the Malaysian government is set to provide a much-needed boost for private-sector players in their destination promotion efforts, as the country works towards 30 million tourist arrivals for Visit Malaysia Year 2020.

This is the first time that such a fund has been offered, and if it is well received by the private sector, it will likely be continued next year, Musa Yusof, director-general, Tourism Malaysia, revealed at a press conference last week.

Malaysia is stepping up its promotions as it works towards 30 million tourists; Malaysia was this year’s Official Partner Country of ITB Berlin

Based on feedback during ITB Berlin earlier this year, Musa said some European operators had dropped Malaysia from their brochures due to a lack of demand. The low demand could be due in part to the cut in Tourism Malaysia’s advertising budget, resulting in low destination awareness in the market, he said.

The fund, offered by the Ministry of Finance, is a matching grant that can be used in promotional and marketing efforts – such as participation in international and domestic tourism-related events – geared towards wooing and increasing both international and domestic footfall to Malaysia.

The grant works on the basis of reimbursable financial assistance where eligible companies, such as accommodation operators, product operators, integrated resorts, or inbound agents, as well as travel, hospitality and shopping associations and community-based tourism projects, may claim 50 per cent of the actual cost of their promotional project or the maximum amount allowed for each project category.

Projects that are eligible for the reimbursement fall into three main categories: participation in travel fairs and exhibitions, organising of roadshows, and sales missions and business events.

Organisations participating in international or domestic travel trade and consumer events can claim up to RM5,000 per event, while participation in overseas equivalents allows up to RM15,000 in reimbursement per event.

As well, promotional programmes for business events in Malaysia can claim up to RM5,000 per event; or up to RM10,000 per event for overseas promotions.

To be eligible, companies must be registered and licensed in Malaysia, and have been in business for more than a year. Applications are to be submitted 21 days before the date of the programme/activity, and approved projects will receive the grant within 14 days, shared Musa.

A committee within Tourism Malaysia will evaluate applications, and approval will be given by the director-general of Tourism Malaysia or the deputy director-general of Tourism Malaysia.

A ceiling of RM200,000 has also been imposed on each grant recipient to ensure equal distribution of the fund. Entities which have accumulated claims from various projects totalling to RM200,000 will no longer be considered.

Inbound business events companies welcome the fund and are eager to get started on intensified sales and marketing efforts.

Adam Kamal, general manager, Tour East Malaysia, said the grant would help him double his company’s marketing efforts and participation in more international business events tradeshows, and allow him to “focus more on growing business events from (key markets) China and India”.

Prasanth Chandra, group CEO, Apollo Conferences, intends to use the grant to support stronger promotions in China for both business events and leisure. “By the end of this year, we also hope to open a sales office in Beijing,” he revealed.

Ally Bhoonee, executive director, World Avenues, expects the funding to help his team participate in Arabian Travel Market and World Travel Market, which have become expensive trade events to attend due to the weakened ringgit.

PCEB’s new MICE campaign dangles perks and event support

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Ashwin Gunasekeran explains what the new campaign is about

A new mobile app, support programme for events, a CSR initiative and an extended airline partnership are all part of a new campaign launched on Saturday by the Penang Convention & Exhibition Bureau (PCEB) to enhance the destination’s appeal for business events.

Entitled Penang 2020: BE Unfiltered, the campaign made its debut along with Experience Penang Year 2020, state-level initiative by the Penang State EXCO Office for Tourism Development, Arts, Culture and Heritage; and Visit Malaysia 2020, a national initiative by the Ministry of Tourism, Arts and Culture Malaysia.

The first pillar of the new campaign is the PCEB Mobile App, built for event delegates. It offers information on Penang, a meeting planners guide, and a calendar showing upcoming events and other business gatherings happening in the city.

Next, PCEB’s comprehensive support programme offers various support structures for events hosted in Penang, with perks provided by Penang’s business events community.

The bureau has also created a CSR programme called Penang Turtle Cares, where business events groups can contribute towards improving its conservation facilities in Penang.

Lastly, PCEB and Malaysia Airlines have extended their strategic partnership until end 2020. The airline offers discounted rates or complimentary tickets to organisers for marketing purposes, and site inspection trips for conferences and exhibitions in Penang, as well as discounted rates to fly speakers and hosted buyers in.

The booking period for these programmes is until end-2020, for business events arrivals up to December 31, 2021.

PCEB CEO, Ashwin Gunasekeran, hopes the campaign will bring about a 10 per cent year-on-year increase in room nights and delegates, and a 30 per cent increase in economic impact to the state.

The campaign is targeting some 3,000 confirmed business events, bringing with it some 360,000 participants.

The estimated economic impact for business events in Penang has grown by 62 per cent, from RM808.3 million (US$196.5 million) in 2016 to RM1.3 billion last year. The number of delegates also increased by 130 per cent in the same period, from 141,864 delegates in 2016 to 327,627 delegates in 2018.

IFFS goes on a break after 36 years

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IFFS goes on hiatus. Photo credit: IFFS Facebook

The International Furniture Fair Singapore (IFFS), a massive sourcing platform and design-led exhibition that is highly regarded in the global furniture and furnishings industry, will take time off in 2020.

The decision, announced by IFFS chairman Ernie Koh on Monday, was made to allow the event to take a year to “rethink, review, revitalise”.

IFFS goes on hiatus. Photo credit: IFFS Facebook

Koh said in a statement: “The global furniture and furnishings industry is changing rapidly as new technologies and new lifestyles have ushered in new challenges and spawned new opportunities.

“For IFFS to remain the most distinctive channel for regional and international companies – to penetrate the global market with alternative solutions and meet the ever-changing needs of tomorrow’s urban living, we need to transform (soon).”

Koh shared that “new, exciting and relevant themes” will be conceptualised to “elevate IFFS to the next level”.

As its key objective is to serve creative enterprises, IFFS will need to embrace transformation to help it survive economic gyrations and attract talented people to come on board. It will also need to capitalise on the technology revolution that is disrupting traditional business formulas and breaking established design mindsets.

The last IFFS was held from March 9 to 12 this year at the Sands Expo and Convention Centre.

YAANA Corporate Challenge back for a third cycle

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Tourism investment group YAANA Ventures is calling for sign ups for its corporate networking and fundraising bicycle tour, the YAANA Corporate Challenge (YCC).

This is the third edition of the tour, and will take place in two countries this year – North Vietnam (October 18-20), and at Inle Lake, Myanmar (December 6-8).

Pedal for a good cause

Both events are open to senior management and leaders from any business or non-profit organisation. As corporate networking and fundraising events, both YCC events are based around sustainability and conservation, and will highlight the quality of outdoor travel in Vietnam and Myanmar.

All proceeds from the Vietnam tour will go to Operation Smile Vietnam and Blue Dragon Children’s Foundation. In Myanmar, beneficiaries are the Bagan Plastic Campaign, the Minzontaung Burmese Star Tortoise Centre and the Khiri Reach Water Well Project.

Both YCC events will feature dinner and a networking event with guest speaker and panel discussion on the first day, a bike programme and dinner event on the second day, and another bike programme and closing on the last day.

Cyclists will need a moderate level of fitness as both tours cover 125 km in two days.

Corporate sponsorship packages are available at US$5,000 (three riders), US$3,500 (two riders), and US$2,000 (one rider). All packages include bicycles, full back-up support, rider jerseys, three-night hotel stays, meals and branding opportunities and publicity for participating companies.

The inaugural YCC took place in 2017 with 18 riders cycling 226km from Quy Nhon to Hoi An in Vietnam. It raised US$25,000 for Operation Smile, which funded 33 surgeries for children.

Ascott continues expansion spree with another 26 properties

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Somerset Cam Ranh Bay and Vertu Cam Ranh Bay

CapitaLand’s wholly owned lodging business unit, The Ascott Limited (Ascott), has signed 26 properties numbering over 6,000 units across 22 cities in 11 countries.

The properties, which will open in phases from 2019 to 2023, are mostly signed under management contracts, with three on franchise agreements.

Somerset Cam Ranh Bay and Vertu Cam Ranh Bay

Through these new signings, Ascott has made inroads into six new cities across Asia-Pacific, Central Asia and Africa. It has forayed into Atyrau in Kazakhstan, Nairobi in Kenya, Yokohama in Japan, Seongnam in South Korea, as well as Cam Ranh and Hoi An in Vietnam.

Ascott has also expanded its presence in 14 cities – Melbourne and Sydney in Australia; Chengdu, Dongguan, Guangzhou, Shanghai, Shenzhen, Wuhan and Xi’an in China; Bogor and Jambi in Indonesia; Cyberjaya in Kuala Lumpur; Cebu in the Philippines; and Bangkok in Thailand.

To cater to the burgeoning middle-class segment in the region, Ascott expanded its select service business hotel brand Citadines Connect to Bangkok in Thailand, after Sydney in Australia and New York in the US. Ascott also brought the hotel brands under Tauzia, which it has a majority stake in, to countries such as Malaysia and Vietnam, beyond its predominantly Indonesia market.

In a statement, Ascott revealed that the majority of the new properties are in Asia-Pacific as the region continues to see strong demand for lodging in tandem with lower cost of travel, improving travel infrastructure and the middle-class’s growing disposable income and aspiration to travel. By 2022, global lodging sales are forecast to reach US$812 billion, with Asia-Pacific remaining the second largest market.

Royal Cliff promises success with latest meeting package

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Royal Summit Chamber

Thailand-headquartered Royal Cliff Hotels Group has rolled out a new meeting package for groups of at least 100 pax heading to Pattaya, Thailand.

Named Success Meeting Package, minimum room rates start at 4,100 baht (US$132). The group rate is offered to all delegates for two days, for pre- or post-stays to the meeting.

Royal Summit Chamber

Benefits include upgrades to suites, complimentary rooms, discounts on F&B and spa, as well as a fitness class on the house. Terms and conditions apply. This offer is available until September 1, 2019.

Completed in 1999 and expanded in 2007, Royal Cliff’s Pattaya Exhibition and Convention Hall provides a giant stage to host large-scale special events, with 23,500m2 of usable space suitable for more than 10,000 delegates.

More details can be found here. Email success@royalcliff.com

BestCities appoints new strategic business development group chairperson

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Beverley Williamson, general manager of business development and bids at Melbourne Convention Bureau (MCB), has been appointed to the role of chairperson for the BestCities Global Alliance Strategic Business Development group (SBD).

She will take over from Karina Lance of Dubai Tourism, who has been the chair since May 2017.

Beverley Williamson

Williamson brings a wealth of experience to the table, with more than 25 years in the business tourism and events industries. In her role at MCB, she oversees the international bidding, international and national business development, government relations, convention services and corporate meetings and incentives teams as well as MCB’s international offices in London, Washington DC, Shanghai and Kuala Lumpur.

Paul Vallee, managing director of BestCities Global Alliance, said: “Williamson will have a vital part to play in developing strategic plans and partnerships and strengthening the relationship and engagement between the SBD and clients and alliance cities.”

This appointment comes as the alliance prepares for its fourth annual BestCities Global Forum, taking place this December in Copenhagen, as well as running the Incredible Impacts Grant programme, in partnership with ICCA, for the third year running.

The Island Gold Coast reveals a new Glasshouse

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The Island Gold Coast boutique hotel in Surfers Paradise, Australia, is opening its latest event space for bookings now.

Scheduled for launch in November the ground-floor Glasshouse will span over 600m2, allowing it to cater to 700 guests cocktail-style or 350 guests banquet-style.

Boasting glass-panel walls and extra-high ceilings, the Glasshouse was designed to “bring the very best of the outdoors in”, the hotel said in a statement. The marquee-style function space also attempts to connect guests with the outdoors as it overlooks Bruce Bishop Park.

Besides boasting a state-of-the-art banqueting kitchen, the Glasshouse will also be decked out in advanced audio and visual capabilities and fitted out with a deck and a 12m-long alfresco bar.

With the Glasshouse, The Island Gold Coast now offers five event spaces. Planners are also supported by 98 recently renovated rooms and suites.

Vikram Mujumdar takes helm at The Westin Desaru Coast Resort

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The Westin Desaru Coast Resort has appointed Vikram Mujumdar as general manager.

Prior to his latest role, Mujumdar was most recently task force general manager at The St Regis Vommuli Resort on Dhaalu Atoll in the Maldives, and was earlier general manager at W Seoul Walkerhill in South Korea.

He joined Marriott International in 1999 as revenue analysis manager at the cluster revenue office in Boston, and has since been with the company. Over the years he has held various key management roles with Marriott across the world, including Marriott hotels in the UK and Singapore; the Sheraton Grande Laguna in Phuket; The Naka Island, a Luxury Collection hotel in Phuket, as well as the Royal Orchid Sheraton Hotel & Towers in Bangkok.

Mujumdar first began began his hospitality career as a management trainee with Oberoi Hotels and Resorts in India, before working his way up through the ranks to hold management roles at the company.

Corporates maintaining incentive plans amid economic concerns, but careful spend dominates

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Halong Bay in Vietnam pictured

Business event planners in Asia are observing an air of caution surrounding clients’ event plans as concerns mount over an impending global recession, with even shorter lead times, a preference for cheaper destinations and more free-and-easy elements a common occurrence now.

While CWT Meetings and Events, which started 2019 on a strong footing, has yet to see “any significant dip in the volume of meetings, events and incentives so far”, its Singapore director, Petrina Goh, told TTGmice that “companies have become more cautious with their (events) spend”.

Nearby Vietnam is an affordable incentive destination; Halong Bay in Vietnam pictured

According to Goh, notable changes to their buying behaviour include offering more free-and-easy time – which relieves the burden of cost – into their incentive programmes, especially when reward trips are bound for pricey longhaul destinations such as Eastern Europe and the Mediterranean.

As well, the trend of short lead time that has plagued the industry for years now, has worsened, observed Goh. As companies struggle to have their budgets confirmed, clients are now giving notice only two months or a few weeks ahead of the event.

Clients on a tighter budget are also favouring nearby destinations. CWT Meetings and Events has recorded “a steady increase” in programmes to Thailand and Vietnam, while Dynasty Travel Singapore’s MICE division is seeing South-east Asian destinations gaining in popularity.

Dynasty Travel Singapore’s spokesperson Alicia Seah revealed that budgets for incentive events going forward are down from an average of S$1,000 (US$734) to S$2,000 per person, to S$800 to $1,500.

While buying behaviours for business events will change in the face of poor economic outlook, events specialists agree that incentive trips are unlikely to be frozen should a recession set in.

“Many companies know that incentives are a powerful performance motivator,” remarked Goh.

Seah: companies now give a mix of incentives and non-cash rewards

Seah said: “Most organisations rank the importance of incentive travel (highly) in building relationships with employees.” However, she acknowledged that many companies are now also employing other non-cash rewards, such as gift cards, merchandise and points programmes, as part of their human capital or marketing strategy.

Meanwhile, G2 Travel is maintaining a rosy outlook for its business events segment, with Al Mulenga, director of the Hong Kong office, predicting “comparable” business in 2020 to this year’s.

Mulenga said corporate business has not changed since the start of this year, and the company is seeing emerging interest from Vietnam and Malaysia.

G2’s corporate clients in Malaysia, Indonesia and Taiwan are still set on longhaul incentive destinations, specifically the UK, Scandinavia, Italy and also Eastern Europe. Budgets are also being maintained.

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