Asia/Singapore Thursday, 7th May 2026
Page 780

Beyond Asia: Hilton Des Moines Downtown, Holiday Inn Helsinki, and Muscat International Airport

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A larger Muscat International Airport has started to welcome passengers

First hotel connected to Iowa Events Center opens for business
The Hilton Des Moines Downtown has opened its doors as the only hotel directly connected to the Iowa Events Center, which comprises a world-class convention centre and the Wells Fargo arena. Hilton Des Moines Downtown offers 1,300m2 of meeting space, including a 929m2 ballroom that opens onto an outdoor terrace. The property is said to be the only hotel in downtown Des Moines that features natural light in every meeting room.

In keeping with the tech-centric theme of the hotel, meeting rooms feature technology including touch-screen navigation signage, smart window lighting and Click Share technology in boardrooms. The hotel will also be home to Park Street Kitchen, a modern restaurant featuring dishes created with locally-sourced, seasonal ingredients and Des Moines’ only outdoor, patio fireplace.

Messukeskus business events hotel gets a facelift
The Holiday Inn hotel at Finland’s largest convention facility – Messukeskus Helsinki, Expo and Convention Centre – is undergoing a year-long renovation project, which will cover the entire building, including hotel rooms, service points, technology and interior. The hotel is currently closed and is scheduled to reopen at the beginning of 2019.

Muscat International Airport unveils phase one of upgrades
The first phase of expansion at Oman’s Muscat International Airport is now operational, with the addition of a 580,000m2 terminal bringing the total airport land area to 21km2.

This increases the gateway’s passenger capacity to 20 million, up from the previous 12 million passengers in 2017. The new terminal has a departure hall that features three entrance gates connecting to 96 flight check-in facilities. First & Business class passengers flying with Oman Air will be assisted separately at 12 check-in counters and three supervisor counters. In addition, guests in transit at the new terminal will be able to choose from 100 shopping and dining outlets. Subsequent phases of the airport upgrade are aimed to boost the number to 24, 36 and 48 million passengers per annum.

Mövenpick to plant 815-key Vietnam flagship along HCMC’s Rach Dia river

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The 815-key Mövenpick Hotel Ho Chi Minh City is slated to open in 2020 as the centrepiece of the Kenton Node riverside mixed-use development, currently under construction along the Rach Dia river bank.

Offering 288 hotel rooms and 527 serviced apartments, Mövenpick Hotel Ho Chi Minh City will also feature a choice of restaurants and bars, an outdoor infinity swimming pool, a private spa, a fitness centre, and conference and banqueting facilities including a ballroom and several meeting rooms.

Artist impression of the property, which will feature 288 hotel rooms and 527 serviced apartment units

The surrounding 84,000m2 Kenton Node complex will boast high-end retail malls, restaurants, a multiplex cinema and other leisure facilities, plus office space, residential units, a marina, riverside promenade and parks.

The signing of Mövenpick Hotel Ho Chi Minh City is a “key part” of the Swiss chain’s ambitious expansion plans in the country, and will take its Vietnam portfolio to eight properties strong and over 3,000 rooms by 2020, said Andrew Langdon, chief development officer for Mövenpick Hotels & Resorts.

At present, the company is established in Hanoi, but the next few years will see the launch of a series of new hotels and resorts in key destinations across the country, including Cam Ranh, Phu Quoc, Quy Nhon, Quang Binh, Danang and Lang Co.

Langham Hospitality Group gets new CEO

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Stefan Leser has been named Langham Hospitality Group’s CEO, a post vacated by Robert Warman who retired last December.

Based in Hong Kong, Leser will oversee all aspects of the group’s global portfolio of hotels, resorts and residences. He will provide strategic guidance, implement organisational processes for all divisions and lead the global expansion drive.

Stefan Leser

Leser has nearly 30 years of experience in the travel and hospitality industries, most recently at Jumeirah International, where he was the group CEO and a member of the board of directors. At the Dubai-based company, Leser was responsible for several milestone projects, including inauguration of The Terrace at Burj Al Arab and the completion and launch of Jumeirah Al Naseem.

Prior to joining Jumeirah, Leser held senior roles for more than a decade at Kuoni Travel. As a member of Kuoni’s executive board and executive vice president of the outbound and specialists division, Leser directed the company’s travel businesses, covering the Nordics, the UK, Benelux, India, China, Hong Kong and Switzerland. He was also responsible for all businesses specialising in inbound destination management.

Leser also spent six years in the information technology industry with Swissair and EDS Corporation.

Two senior appointments at Sheraton Hong Kong Hotel & Towers

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From left:

Sheraton Hong Kong Hotel & Towers has appointed Allwyn D’souza and Joyce Wong as its new resident manager and director of sales & marketing respectively.

In this new role, D’souza will lead and guide the hotel’s operations division. Before joining Sheraton, D’souza was the director of room operation at Singapore Marriott Tang Plaza Hotel.

From left: Allwyn D’souza and Joyce Wong

He brings with him 17 years of hotel operations and guest relations experience across four Marriott hotel brands – Marriott, Renaissance, Courtyard and Marriott Executive Apartments – in countries such as Fiji, Malaysia, India and Singapore.

Meanwhile, Wong joins Sheraton from her most recent role as director of marketing at Hong Kong SkyCity Marriott Hotel.

In her new role, she will oversee the sales and marketing division of the 782-room hotel with 15 event and conference spaces, which includes proactive sales, event booking, marketing communications and reservations teams.

Wong has over two decades of experience in driving sales and MICE business from previous stints with InterContinental, Mandarin Oriental, Island Shangri-La, The Ritz-Carlton and JW Marriott in Hong Kong and China.

Guven Uyanik joins The Outrigger Mauritius

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The Outrigger Mauritius Beach Resort has appointed Guven Uyanik as executive chef.

Uyanik will report to the resort’s general manager, Cyrille Carmona.

Prior to joining Outrigger, Uyanik was executive sous chef at the luxury The Murray, Hong Kong.

He has also been a culinary consultant for the pre-opening of Scot’s Concepts Singapore; executive chef at Hong Kong Parkview; group head chef at Kee Club, Hong Kong and Shanghai; executive sous chef at West Restaurant (Top Table Group) in Vancouver; and head chef at the Newport Room at the Fairmont Southampton Hotel in Bermuda.

Uyanik also spent time as a junior sous chef and demi chef de partie at Gordon Ramsey’s and Claridge’s, both in Mayfair, London.

Jack Staehler joins CWT’s RoomIt

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RoomIt by CWTÒ, the hotel distribution division of Carlson Wagonlit Travel, has appointed Jack Staehler as its new chief technology officer.

Based in RoomIt’s Chicago headquarters, he will be joining both CWT’s Product & Technology and RoomIt leadership teams.

Staehler has held a number of vice president technology roles with companies such as Cendant Travel, Orbitz and Sears Holdings. Prior to joining RoomIt, he was vice president with RR Donnelly where he led digital product & software development, investment strategy and process management.

Bali, Jakarta on highest alert after Surabaya bomb attacks; Tourism Crisis Management Team activated

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The Bali and Jakarta Police Offices have put both destinations on highest security alert following a series of bombings in Surabaya and neighbouring Sidoarjo on Sunday and Monday morning.

Additional security personnel and more stringent security checks are being imposed at Bali’s Ngurah Rai International Airport and all entry points to the island.

Suicide bombers struck three churches in Surabaya on Sunday

Budi Karya Sumadi, Indonesia minister of transportation said the number of security personnel at Jakarta’s Soekarno-Hatta International Airport had been increased from 500 to 700, including members of the bomb squad and bloodhounds.

The situations at both Indonesia’s busiest airports are running as normal.

Meanwhile, travel trade players in Surabaya, East Java are continuing to monitor the situation and are in close communications with clients and business partners overseas as the city remains on high alert.

Arifudinsyah, chairman of the Association of The Indonesian Tours and Travel Agencies (ASITA) East Java chapter, told TTGmice: “We are collecting data and information from members (on the impact), but it is still too early to determine the impact on business now.

According to Arief Yahya, Indonesia Minister of Tourism, the Tourism Crisis Management Team “will continue monitoring and will co-ordinate with all parties to ensure that the tourism ecosystem are conducive; (to ensure that) the accessibility, amenities and attractions in East Java, particularly in Surabaya run normally.”

Responding to travel advisories issued by the UK, Australia, the US, China, Hong Kong, Singapore and Ireland, Arief said: “The Ministry of Tourism respect that and views it as the duty of each country to protect its people abroad put in place.”

New Cathay flights give Washington, Arlington hope for more Asian event groups

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Two tourism organisations in Capitol Region, the US are looking to attract more Asian business events on the back of Cathay Pacific’s four-times weekly Hong Kong-Washington DC service starting September 15.

At a recent travel trade workshop in Hong Kong, held to promote the Capitol Region for holidays, a spokesperson for Destination DC told TTGmice that the new flight would likely result in heavier business travel traffic to the US capital from Hong Kong as well as the Asian-Pacific region.

Heavier business travel traffic from Asia-Pacific to Washington DC is expected now with Cathay Pacific’s new service

The spokesperson said Washington DC gets mostly medical meetings which have brought in an increased number of international attendees.

She added: “Asia as a whole is a large growth market for us and having this key hub (Hong Kong) is paramount to our success since access is one of the major reasons that meeting professionals choose a destination.

“This ties into our work as the first DMO (destination marketing organisation) in the US to officially partner with WeChat and to grow our Welcome China programme. Within the past two years we have been more active in our Asian markets. We are focusing heavily on pharmaceutical (meetings) and incentive (programmes) in Asia.”

While Hong Kong will get most of the attention in Destination DC’s Asian foray, the spokesperson said no specific campaigns have been planned for the Hong Kong market at present.

Over at Arlington City, a quick car ride from Washington DC, the Arlington Convention and Visitors Service is partnering with the latter and regional organisations including Capitol Region USA (CRUSA) to win over events from Asia.

A spokesperson with Arlington Convention and Visitors Service said: “We see great potential for increased business events and business travel in Arlington, especially for planners who are seeking excellent value and convenience next to Washington DC. Our 45 hotels have rates averaging 20 per cent less than Washington hotels.

“Arlington is primarily a corporate/government business destination (around 42 per cent) with a strong group, conference and meeting base (30 per cent). Specifically for the South Asian markets, we hear that almost 12 per cent of travellers say that business is a big reason for their visits, and that number grows every year.”

Arlington welcomes business events from various industries although technology and defense-related meetings are most prominent.

However, work appears to be cut out for Capitol Region’s destination marketing specialists. Some Hong Kong travel specialists told TTGmice that demand so far for the destination has been lukewarm.

Towa Tours Hong Kong’s head of MICE & business development, Roseanna Leung, said she sees “stable demand” for the US, as her agency handles mostly the insurance and financial industry, with top agents heading to the Million Dollar Round Table conference in the US every year.

“Our clients also arrange corporate visits to Los Angeles, Las Vegas, New York, Buffalo, Orlando and Hawaii every few years. However, they are likely to make only day trips to Washington DC as it has limited event facilities and too many security concerns.”

Cecilia Yeung, deputy managing director of Jetour M.I.C.E. Service, suggested that “a massive campaign to promote the region” for business events might improve client perceptions of the destination.

South Korean MICE players upbeat about future business

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Thanks to improving political relations between the two Koreas and a successful PyeongChang 2018 Olympic Winter Games, business event stakeholders in South Korea are expectant of better business ahead.

Kim Baeho, director, MICE planning & coordination team, Korea Tourism Organisation (KTO), who led a MICE roadshow to Singapore last Thursday, told TTGmice in an interview: “Last year, South Korea received 1.8 million foreign MICE visitors. (Recent events) show that we are in the mood for peace, and it will definitely create the image that South Korea is safe. Visitors were worried about the political situation and nuclear weapons, but now it’s getting better.”

Kim: Korea is now in the mood for peace

Additionally, Kim noted that the Pyeongchang games have lifted “awareness about South Korea as a mega-events destination”.

To capitalise on this popularity, KTO intends to promote sites like the Korean Demilitarized Zone (DMZ) and hold more “post-Olympic projects” in Gangwon province which Pyeongchang is part of, such as the upcoming Pacific Asia Travel Association (PATA) Summit in Gangneung.

As well, KTO will soon unveil a new support programme for South-east Asian groups. It will incorporate Korean pop culture into incentive events and meetings, such as arranging exclusive concerts for large corporate groups.

Solène Lecoq, operations assistant manager, AJU Incentive Tours is upbeat about South Korea’s appeal for business events. She said: “Incentive groups used to want to stay only in Seoul, but now they want to explore other interesting areas (farther away), like Gangwon, Gyeongnam, Busan and Gyeongju.”

Khiri brings corporate groups closer to interesting locals in Sri Lanka

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Follow archaeologist Nerina to Kaludiya Pokuna and Ritigala – two relatively unknown sites in the Cultural Triangle

Khiri Travel Sri Lanka has rolled out six destination experiences that feature local personalities with interesting stories of their life in the country.

The brainchild of Khiri Travel Sri Lanka, general manager, Gonzalo Gil Lavedra, the experiences are delivered by an archaeologist, a Colombo street food expert, a Tamil native of Jaffna who has lived through civil war, a keeper of a garrison cemetery (with many tales to tell), an art scene expert in Colombo, and a leading Sri Lankan-Japanese chef who will prepare a private dinner for participants.

Follow archaeologist Nerina to Kaludiya Pokuna and Ritigala – two relatively unknown sites in the Cultural Triangle

Citing an example of what participants can expect, Gil Lavedra said archaeologist Nerina will take guests to Kaludiya Pokuna and Ritigala – two sites in the Cultural Triangle that are off the beaten track. He said a visit to these sites is evocative of an “Indiana Jones experience”.

When asked how the six individuals were chosen as insights hosts, Gil Lavedra said: “We chose them for their personality and ability to communicate and show what they love. It is refreshing to meet people who are passionate and willing to share their insights with others. (Participants) feel like they are hanging out with a local friend and getting to know aspects of Sri Lanka that are beyond the regular, more traditional mainstream offerings. We love to travel and explore, and our insiders share the same passion for discovery.”

Gil Lavedra has selected local personalities with interesting stories to tell of their life in Sri Lanka

The experiences were developed for all types of travellers, including corporate groups. Gil Lavedra believes that business event delegates can benefit from “meeting the right personality (who will) bring the destination to light in surprising ways”.

Each experience can be delivered for groups of up to 18 people, and run for a few hours to a full day.

More insights hosts will soon be added to the offering, shared Gil Lavedra, as Khiri Travel Sri Lanka is “always on the lookout for more unique experiences that will put travellers in contact with the right people and showcase the destination”.

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