Asia/Singapore Monday, 27th April 2026
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MCI China adopts 1000meetings’ software

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Chinese technology solutions provider and RFP platform 1000meetings has pulled off a coup with international meetings and events industry company MCI China adopting its tailor-made software to meet the needs of the industry operating in the country.

Julien Delerue, 1000meetings general manager, who comes from an IT background and founded the company 10 years ago in Shanghai, said the software will help MCI China transition to a paperless operation, increase its visibility with a few clicks, and help it source for hotels and suppliers more efficiently.

Delerue: a great achievement for 1000meetings to have been adopted by MCI China

Describing the solution as “wholistic” and likening it to “SAP enterprise software for agencies in the industry”, Delerue said MCI China test piloted the system for six months for its corporate meetings section.

Overseas expansion is on the cards and Delerue has earmarked Hong Kong, Thailand and Indonesia, as well as Singapore where there are plans to open an office.

He shared that 1000meetings is filling a gap for companies facing a challenge finding solutions not covered by technology solution providers operating in Asia.

Frankie Gao, managing director, MCI China, said its key strategy is to go digital and live for its major accounts.

“We are happy to partner 1000meetings. The team has engaged us to understand our core values and business model to tailor certain systems to speed up our strategy and ensure our business operations efficiency.”

Gao added the software is “bringing the world to us and escalating our business, projects and finance operations, and where all information is live and data well stored”.

On the biggest benefit of adopting the 1000meetings software, Gao commented: “It will not just be limited to operational efficiency. There will be a major boost to our business profitability where we can also control our operational costs to integrate with and enhance our strengths as the industry leader.”

Berjaya readies KL-Redang charter flights to drive events demand

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Berjaya Hotels & Resorts announced at Singapore Airshow 2018 that it will begin running twice-daily flights between Kuala Lumpur’s Subang Airport and Redang Island in June, with the aim of filling its Redang Island resort rooms.

Operated by the group’s sister company Berjaya Air, the flights reduce travelling time between the two points from five hours to an hour, said Hanley Chew, CEO of Berjaya Hotels & Resorts.

From left: ATR’s Kian Hui Lim; Berjaya Hotels & Resorts’ Hanley Chew; and a corporate secretary of ATR

The charters will be run on two pre-owned ATR 42-500 aircraft, refurbished with new interior and 36 passenger seats each. Guests can check into their rooms in the Subang lounge before boarding the plane.

Flight tickets will be sold with all-inclusive resort packages, which include a 3D/2N stay in a twin-sharing suite and will cost upwards of RM3,500 (US$896), confirmed Chew.

He added that this move aims to help Berjaya’s two Redang resorts – Taaras Beach & Spa and Redang Island Resort – attract smaller business events groups, such as board meetings or small team retreats. Meanwhile, Berjaya is also “pouring a lot of investment to refurbish” its hotels.

The company is currently working with agencies in Germany, Italy, the UK, Japan and Singapore, and is seeing a pick-up in demand from the latter two countries, Chew shared.

He also revealed that Berjaya is currently “in talks” to establish connections between Redang and Seletar Airport in Singapore. This route is expected to be introduced around end-2018 to early-2019 with a new aircraft.

Sentosa makes serious move on business events

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Sentosa Development Corporation (SDC), which oversees the development, management and promotion of the Sentosa island as a resort destination, has identified business events as a “new target market” from this year on.

Speaking to TTGmice in an interview, SDC’s CEO Quek Swee Kuan said the business events segment “becomes a very important source of business” for the island’s hotels during the weekdays when rooms are widely available.

Quek: business events segment important during the weekdays, but spaces in Sentosa not well marketed

“If you look at Sentosa’s arrival patterns, weekends are packed, while weekdays see many (available rooms),” he said.

To keep Sentosa busy on the weekdays, SDC is hoping to pull in meetings, corporate incentives and “smaller-scale conferences which our hotels with ballrooms are ready to handle”.

With this new objective in mind, SDC has started “leveraging Singapore Tourism Board’s incentives for (business events)”, and is working with the Singapore Association of Convention & Exhibition Organisers & Suppliers and its island partners that are also hungry for business events. SDC plans to attend relevant trade events and to bid for business events together with like-minded island partners.

Association meetings are also on SDC’s radar, and Quek’s team was at the PCMA Convening Leaders conference in Nashville, US, last month to meet with global association chiefs.

In terms of geographical targets, Quek pointed to the western side of the globe. Destination marketing work in the longhaul market has kicked off with SDC’s participation in IBTM last November, and it will again promote its business events capability at ITB Berlin next month.

“We have so many attractive points for the MICE market, such as open spaces that can work as unique venues – something European groups will like, but not enough about them are being shouted in the marketplace,” he remarked.

Oakwood to open first property in Osaka

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Come this summer, Oakwood Worldwide will open its first property in Japan outside of Tokyo, the Oakwood Hotel & Apartments Shin-Osaka.

Oakwood Hotel & Apartments Shin-Osaka offers 185 rooms and serviced apartments comprising 59 hotel rooms and 126 serviced apartments. The hotel rooms are furnished with a bed and a desk while the apartments come fully furnished with a kitchen.

The property also offers a guest concierge and front desk services, regular housekeeping, as well as high-speed Internet and a gym.

It is within walking distance to Shin-Osaka Station.

Oakwood currently operates eleven properties in Japan, with two other properties aside from Oakwood Hotel & Apartments Shin-Osaka opening this summer – the Oakwood Residence Shinagawa, Tokyo and Oakwood Apartments Nishi-Shinjuku, Tokyo.

Beyond Asia: Hilton Cabo Verde Sal Resort, Hard Rock Hotel Davos, and World Congress for Psychotherapy 2023

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Hilton opens outpost in Cabo Verde
Hilton has opened a new resort on the island of Sal in Cabo Verde, a nation on a volcanic archipelago off the north-west coast of Africa.

Each of Hilton Cabo Verde Sal Resort’s 241 spacious guestrooms features a 50-inch LED television, Wi-Fi and a balcony or terrace. All rooms span at least 39m2, while suites offer at least 75m2 of space.

Amenities include four dining options, a 24-hour fitness centre, spa with eight treatment rooms, and a nautical centre for diving and sailing enthusiasts. For event planners, the resort offers 1,000m2 of flexible meeting and events space, including a 300m2 ballroom.

Hard Rock goes to Switzerland
Hard Rock Hotels has opened its first hotel in Continental Europe, the Hard Rock Hotel Davos in the Swiss Alps.

Located in the circa 1882 Alexander House, the hotel features 110 rooms, including 31 serviced one- to three-bedroom apartments, all of which feature Sleep Like a Rock bed linen.

Facilities onsite include two bars, the brand’s signature restaurant Sessions, spa with five treatment rooms, workout facility, and a yoga studio (opens August 2018). For meeting planners, there are three conference rooms.

World Congress for Psychotherapy returns to Vienna
The World Congress for Psychotherapy will be returning to Vienna – its inaugural host – for its 10th instalment. It will be held at the Sigmund Freud Private University from July 25-29, 2023.

About 4,000 scientists and researchers are expected to attend the event which will focus on the latest trends in psychotherapy at a series of 500 lectures, seminars and workshops. For the first time, the event will feature “Freudian walks”, during which participants will discuss the latest scientific breakthroughs.

New GM for Marriott Sydney – North Ryde

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Scott MacDonald has been appointed general manager of Courtyard by Marriott Sydney – North Ryde.

He will oversee all areas of the hotel’s day-to-day operations, sales and administration, as well as associate development and team management.

MacDonald steps into the new role with more than 20 years of experience in the hospitality industry. His career commenced with Marriott International in 1998 at Sheraton Grand Mirage Resort, Gold Coast, followed by various roles in several Sheraton properties in Sydney and Fiji.

Wharf Hotels picks group director business development

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Wharf Hotels has appointed Walter Ng as group director business development.

Reporting to the vice president, finance and business development, Ng will lead the business development team to explore new business opportunities, leasing, investments, acquisitions and hotel management agreements.

A seasoned hospitality executive, Ng has 15 years of development experience and has directed numerous international real estate and hotel-focused mixed-use opportunities. His expertise includes hotel pre-opening planning and operations; acquisition and disposition; capital improvement and renovation; and contract negotiation.

He has held various senior positions in Hong Kong, Tokyo, Singapore and New York, including roles with Marriott, The Hongkong and Shanghai Hotels, and Far East Organization.

Falling prices debunks cruise image as expensive among Asian planners

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Princess Cruises/Cunard Line's Farriek Tawfik has a positive outlook for the next five years

Prices of cruise packages have dropped to the floor, removing one of the biggest misconceptions among Asian business events planners that events onboard are expensive, asserts Princess Cruises/Cunard Line’s South-east Asia director Farriek Tawfik during a Princess/TTGmice event on January 24.

Farriek said that due to increased capacity, Asian passengers could now enjoy cruising for half the price in 1994, when he started selling cruises.

Farriek: Holding corporate events onboard or chartering cruise ships are not as costly anymore

The lead-in price for Alaska back in the 90s was around S$2,000 (US$1,531) per pax, excluding air, and today it’s S$1,000. Add to that the greater availability of air links and promotional rates in the market now, he pointed out.

As prices fall, cruising’s value-for-money proposition rises among Asian corporate event organisers and planners of business events. Princess recorded a whopping 40 per cent increase with this segment in 2016, and the same again last year, according to Farriek. It has just received a full charter booking for a seven-night incentive to Alaska for 3,000 pax, being organised from Asia although the company is international (name withheld), and the conference will be attended by worldwide participants.

Changing demographics is also helping turn the tide among planners to jump onboard.

“In those days, the demographics were usually wealthy retirees who would spend S$5,000 to S$10,000 by booking higher grades like balconies and mini suites, and take premium carriers and business-class seats. Today, the demographics have changed; we’re looking at younger sets that are economically and travel savvy in looking out for promotional rates and don’t mind the more affordable cabins like the ‘insides’ and ‘outside’ grades,” said Farriek.

“As cruise ships get bigger, lines have to work harder in filling them. Therefore, they usually throw up promotions, especially during the low season.”

That’s ideal for corporate clients, who do not need to meet and build teams during the high season, and for the ships, which desperately need to fill their cabins during off-peak.

Falling prices are also helping to bait planners to switch from domestic destinations to cruise ships. “In places such as Jakarta, for instance, we’re seeing that the big companies are realising that it often costs more to meet in a domestic location than to take a four-day all-inclusive package with us,” said Farriek.

Meanwhile, Farriek made a call to “develop cruising together” to the 100 corporate and business events planners who attended the event, saying this would have a positive effect on the broader Asian cruise market, and travel and tourism.

He referred to a large Indonesian incentive group that sailed with Princess as an example. Comprising grocery shop owners from the Surabaya countryside, the event opened “a whole new world for them” and many said they would come back to cruise on their own and with their families.

“If you don’t promote MICE onboard, you will lose out, as cruising really offers good value for money. So let’s develop the MICE cruise market together, and by doing so, you’ll also help the overall Asian cruise market to grow further,” he said.

Photo of the day: Understanding business events’ deeper impact

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TTG Asia Media’s managing director, Darren Ng, was among the line-up of international thought-leaders on travel and tourism featured at the Panorama Mega Conference in Jakarta last week.

He brought the audience through an overview of Asia-Pacific’s business and association events development, underlining this niche industry’s wider and deeper contribution to the host destination that goes beyond tourism benefits.

Ng speaking at the Panorama Mega Conference

He said: “In Asia, there is increasing awareness about the deeper impact of business events, i.e., the fact they do not just bring in delegates and generate receipts for the destination. Business events, particularly association meetings, are increasingly recognised as a facilitator of international trade, national intelligence advancement and a catalyst to social improvement.”

Mövenpick expands into Asia’s secondary destinations

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Mövenpick Suriwongse Hotel Chiang Mai’s Classic Room

Mövenpick Hotels & Resorts has unveiled grand expansion plans for Asia.

Having made its debut in the Thai city of Chiang Mai in November, the company is gearing up to add 1,200 rooms across its eight hotels throughout Asia in 2018, including in Hua Hin, the Maldives, Kuala Lumpur, Vietnam, Bangladesh and Khao Yai.

Mövenpick Suriwongse Hotel Chiang Mai’s Classic Room

Noting a shift in demand from the international market, the company is now breaking turf in secondary locations.

Said president of Asia, Mark Willis: “Historically, if you go back five to 10 years, international travellers went to typical Asian destinations, such as Bangkok, Singapore and Honk Kong. This has changed and people are exploring perhaps two sites, coming into a major city and then carrying on to a secondary resort.”

Vietnam is one example, where six resorts are slated to open by 2020, adding to its current Hanoi offering and covering a vast expanse of the coast – Phu Quoc, Cam Ranh, Quy Nhon, Quang Binh, Danang and Lang Co.

Bruno Huber, general manager and director of operations Vietnam, said: “We can see an increase in arrivals to Vietnam, infrastructure is growing, there are more airports. It is very positive.”

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