Asia/Singapore Friday, 16th January 2026
Page 826

One-stop wonders

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Crown Melbourne, Australia

 Australia  by Adelaine Ng

Crown Melbourne

Crown Melbourne, Australia

Stay Crown Melbourne has three hotels which together offer 1,600 rooms. Crown Towers and Crown Metropol are rated five stars, with 481 and 658 rooms respectively, while four-star Crown Promenade has 465 rooms.

Host 
Crown Conference Centre has three floors of event facilities across 7,350m2. It can cater for up to 840 delegates with two main plenary rooms, 16 breakout rooms, an exhibition space, exclusive group registration areas and four barista-style cafes. Crown’s Palladium Ballroom seats 1,500. The first floor of the centre also features an Organiser’s Suite, a private work area for organisers, a 10-seat boardroom and a private bathroom with shower.

Play Crown Melbourne’s complex hosts live shows and houses nightclubs and the largest casino in the Southern Hemisphere.

Feast There are restaurants and bars within the complex, offering dining styles that can seat up to 500 for a cocktail-style event.

Do good Crown Melbourne has a Carbon Offset Program for guests and event planners. This programme is in partnership with carbon management solutions company Carbon Neutral, which purchases offsets in Western Australia’s Yarra Yarra Biodiversity Corridor native reforestation project.

Watch this space Crown Melbourne has received government approval to construct a new luxury hotel and apartment complex on an adjacent site, which would add 388 six-star rooms and 708 apartments to the property. Construction may begin in 2018 and is expected to take up to six years to complete.

The Star Sydney
Stay 
The Star Sydney has two hotels with more than 600 keys. The Darling is a five-star boutique offering that takes in 171 rooms, suites and penthouses, while The Astral Towers & Residence which has 491 serviced apartment rooms will complete refurbishment works by July 31, 2017.

Host

The Star Event Centre offers state-of-the art, configurable space over three floors, suitable for 200 to 2,680 delegates. Its rooftop floor showcases views over Sydney Harbour and the city skyline, and has capacity for 2,000 guests for cocktail receptions or 1,500 pax theatre-style. The plenary hall can hold 700 delegates theatre-style, with quick access to the main floor of the centre for seated dinner or exhibition. The is also a pre-function lobby space for up to 800 delegates.

Play The Star is home to Sydney’s Lyric Theatre which hosts major musicals, concerts and ballet. The Event Centre also stages concerts for international artists, which in the past have included Tom Jones and Ricky Martin. Event planners are welcome to organise an entertainment night of their own.

Feast 
The Star Event Centre offers a choice of 19 menus for gala dinners, and takes a step further by allowing event planners to brainstorm dining ideas with its chefs. The complex also has about 20 restaurants and bars with adaptable space for corporate event groups of up to 100 delegates, including at its five signature restaurants.

Do good Guests can opt in to the towel reuse programme which saves hundreds of gallons of water per year from reduced laundry loads. The hotels also work with non-profit organisation Soap Aid, which collects leftover soap to create soap bars much needed by disadvantaged communities. In FY2016, more than 9,900 soap bars were created.

Watch this space 
The Star is planning to build a signature A$500 million (US$369 million), 215m tower which will add a 220-room six-star Ritz Carlton hotel at its top and another 150 residences to its current operations. The Star Entertainment Group and its partners in the proposed development, Chow Tai Fook and Far East Consortium, is working with architect FJMT to submit a final design in mid-2017 for government approval.


 Cambodia  by Marissa Carruthers

NagaWorld, Phnom Penh

NagaWorld, Phnom Penh

Stay Spanning almost 112,000m2, NagaWorld in the Cambodian capital city boasts more than 700 suites and deluxe rooms of eight room types.

Host NagaWorld has a dedicated team of event experts as well as a collection of venues that are able to support all events. The Grand Ballroom, constructed by international designers based on global standards and best practices for business events, can accommodate more than 1,000 delegates. A smaller ballroom can take up to 500 guests while an additional five meeting rooms are ideal for 50 to 60 guests each. More spaces are offered in the form of NagaWorld Auditorium theatre and an exhibition hall. Inhouse event experts can also plan itineraries for groups, taking in some of the city’s top activities and sights.

Play NagaWorld offers an array of entertainment highlights, including top international clubs, a karaoke lounge and rooftop pool bar with amazing views of the Mekong River. Entertainment options range from traditional Khmer cultural performances and local and international live bands to customised lineups catering to planners’ requirements.

Feast There are 18 world-class restaurants serving a variety of international cuisines. Personalised menus can also be done.
Do Good CSR is deeply rooted in NagaWorld’s culture, with programmes made available to corporate groups. The focus on education, environmental, social welfare and sports development and awareness. Green actions include city clean-up days, tree planting activities, waste collection management and Reduce, Reuse and Recycle programmes with the schools in provincial areas.

Watch this space NagaWorld is finalising its expansion project, which is slated for completion in 4Q2017. The expansion will double the hotel capacity and add a host of new facilities, such as F&B outlets, a luxury spa and business event facilities with a 2,000-plus theatre seating capacity. NagaCity Walk, an underground retail walkway connecting NagaWorld to the new property, offers duty-free shopping and is Phnom Penh’s first underground shopping mall.


 Macau  by Prudence Lui

The Parisian Macao
Stay The newest addition in Sands Resorts Macao’s portfolio, the French-themed property features approximately 3,000 elegant guestrooms and suites across four categories. More than a third of the rooms promise views of the half-size replica Eiffel Tower.

Host There are over 5,200m2 of meeting venues, comprising the 3,400m2 pillarless Parisian Ballroom, five meeting rooms, two boardrooms, a business centre and various outdoor function spaces. Its inhouse event planners can customise venues for specific events. In addition to these dedicated venues, The Parisian pool deck can also be used for unique events with up to 500 guests.

Play The Eiffel Tower replica is a fascinating entertainment option, as visitors can head up to the observation decks for unbeatable views of the Cotai Strip and Macao’s cityscape. The structure also offers a spectacular light show every night. World-class live shows at The Parisian Theatre and The Venetian Theatre, colourful Streetmosphere characters, and live concerts at the 15,000-seat Cotai Arena, add to The Parisian Macao’s complete entertainment package.

Feast World cuisines are offered under one roof through The Parisian Macao’s varied F&B establishments, from sidewalk cafés, tea lounges and market bistros to signature restaurants.

Do good As a property Sands Resorts Macao, The Parisian Macao offers event planners the benefit of the Sands ECO360˚ event planning tool, which consolidates green meeting goals and crafts a customised, sustainable experience. Planners are also supported by the property’s green meetings concierge.

Watch this space The Parisian Macao was officially opened in September 2016, and more features will come online this year, such as Le Jardin French gardens and even more F&B offerings including renowned restaurant brands.

City of Dreams Macau
Stay City of Dreams satiates diverse accommodation tastes through the contemporary Crown Towers (about 300 keys), the luxurious Grand Hyatt Macau (about 800 keys) and the 326-room The Countdown (rebranded from Hard Rock Hotel on July 5, 2017).

Host City of Dreams’ main business event offering resides in Grand Hyatt Macau. The hotel’s two pillarless ballrooms and eight flexible conference and meeting salons span almost 8,000m2. For informal events, the pool deck is ideal and is said to be one of the largest outdoor event venues in Macau. Business events are supported by a team of professional staff, and delegates can enjoy complimentary wireless Internet access.

Play A kaleidoscope of entertainment options is available, comprising The House of Dancing Water, the world’s largest water-based extravaganza; and Club Cubic, a prestigious night club.

Feast There are over 20 F&B venues, including one-Michelin-star Shinji by Kanesaka, two-Michelin-star The Tasting Room, and Chinese culinary masterpiece Jade Dragon.

Watch this space Morpheus, a luxury hotel designed by the late architecture extraordinaire Zaha Hadid, will open by April 2018. It will feature restaurants, retail space and a gaming area.

MGM Cotai
Stay Opening in 4Q2017, MGM Cotai presents 1,390 rooms and suites. The ultra-luxurious Skylofts and Mansion Villas are new room categories MGM will bring to Asia.

Host All meeting rooms promise beautiful views and natural light. The Spectacle’s undulating glass ceiling lets in maximum daylight and comes with climate control, ensuring a comfortable event rain or shine. In addition, planners may have an opportunity to book an exclusive event in the Mansion courtyard which replicates a Moroccan private garden.

Play MGM Cotai will house Asia’s first dynamic theatre which can take more than 10 different seat configurations with just a push of a button. While it will have a resident show in the evening, the theatre is open for private hire in the day and can accommodate up to 2,000 people.

Feast The property entices with nine restaurants and bars that cater to all price points. In the collection are restaurants helmed by well-known names such as Mauro Colagreco, Mitsuharu Tsumura, Graham Elliot and Janice Wong. Planners may also host their events by buying out celebrity chef-run restaurants and have exclusive menus tailored for their group.


 Malaysia  by S Puvaneswary

Resorts World Genting
Stay Resorts World Genting has 10,000 rooms ranging from budget to five-star. Maxims Hotel and Genting Grand are five-star properties, while Resort Hotel, Awana Genting and Hotel On The Park take four stars. The three-star First World Hotel is the biggest hotel in the complex and in the world with 7,315 keys.

Host Genting International Convention Centre boasts the largest column-free hall in Malaysia for up to 3,500 delegates in theatre style. There are also 18 meeting rooms which can accommodate up to 800 people. Arena of Stars, which can seat 5,200 people in theatre style, makes a great venue for an opening gala.

Play The five-storey Sky Avenue mall is heaven for shopaholics. More retail therapy options will come when Genting Highlands Premium Outlets opens in 2Q2017 opposite Awana Resort & Golf Couse. It will house around 150 designer and brand name stores.

Feast Private dining with entertainment provided by Resorts World Genting as well as themed dinners can be arranged in a variety of venues, including those within Genting International Convention Centre and the hotels. For unique dining events, planners can pick Chin Swee Caves Temple and a natural rainforest setting at Awana Genting. As well, the new Sky Avenue Mall offers more than 100 F&B outlets, which makes interesting dine-arounds possible.

Watch this space The world’s first Twentieth Century Fox World theme park is scheduled to open by end-2017.


 Philippines  by Rosa Ocampo

Okada Manila
Stay Okada Manila’s two Y-shaped hotel towers offer 993 keys, ranging from 55m2 deluxe rooms to 1,400m2 villas. All include a tablet that controls room amenities and feature views of either the Manila Bay or the world’s largest multicolour dancing fountain.

Host Apart from three ballrooms and function rooms, Okada Manila has Cove Manila, the country’s first-ever indoor beach club and night club. It is enclosed in a glass dome and can host around 5,500 guests. The nightclub is the world’s first entertainment complex that seamlessly incorporates the most advanced audio, video and ambient lighting technologies.

Play Okada Manila boasts a creative concept called the World of Wonders, a brand of entertainment that gathers the finest performers from around the globe to bring guests a multicultural spectacle that blends cabaret, theatre, circus and club. Retail fun can be found at the Crystal Corridor which has more than 50 of the world’s leading brands.

Feast Just opened this year, Okada Manila will be home to over 40 dining establishments boasting modern and elegant interiors and revered international chefs.

Do good Corporate groups are welcome to join Okada Manila’s CSR initiatives and programmes designed to help communities within its business operations and those across the country. Most recently, it partnered with ABS-CBN Lingkod Kapamilya Foundation to help implement its major CSR projects for this year, highlighting education, environmental awareness, and volunteerism.

Watch this space There are four phases in this 44-hectare development. The first phase covers 22 hectares and is scheduled to be completed within 2017 while the rest are targeted for completion within a five-year timeline. Additional rooms and restaurants, a bigger retail area, a cinema complex, an amusement centre, a concert hall and residential properties are all in the plan.

City of Dreams Manila
Stay City of Dreams Manila offers 937 keys across Crown Towers, which features only suites and villas with exclusive butler service; Nobu Hotel, which is celebrity-inspired and fun; and the modern, restful Hyatt City of Dreams Manila.

Host The Grand Ballroom seats up to 600 for banquets and 900 for theatre-style events. There are also two boardrooms with built-in screens and other fixtures. Complimentary Internet connection and standard meeting requirements are offered, as well as the services of a designated Meeting Butler.

Play City of Dreams Manila continues its vision and reputation in delivering spectacular Asia-inspired entertainment by featuring four distinctive entertainment venues: DreamPlay by DreamWorks, the world’s first DreamWorks-inspired interactive play space; CenterPlay, a contemporary entertainment bar on the gaming floor, with live performances from top local artists; Chaos, a unique night club situated in the Fortune Egg dome-like structure; and KTV at Chaos at the upper level of Chaos, designed for singing parties of 10 to 30 pax.

Each of the three hotels feature cutting edge fitness centres.
Shops at The Boulevard is home to some of the world’s most sought-after brands for indulgent retail therapy.

Feast More than 20 restaurants come together to guarantee exquisite gastronomic experiences, including Crystal Dragon for premium Cantonese and regional Chinese specialities; Nobu for new style Japanese-South American fusion flavours; and Hide Yamamoto for fresh seafood right from Tokyo’s Tsukiji market and quality Japanese Wagyu beef.

Do good Corporate groups can join City of Dreams Manila employees in volunteering their time and services in charitable and civic institutions. Among these are building homes and rehabilitation for indigent communities; tree planting, coastal cleanup and other environmental activities; Red Cross blood donation drive; and visit to orphanages, homes for the elderly and nursing homes

Watch this space Ayala Mall will open across the street from City of Dreams in about two years’ time, and will be connected to the integrated resort by an indoor pedestrian bridge.

Solaire Resort & Casino
Stay The complex houses The Bay and Sky Tower which offer 800 rooms, suites and villas.

Host The pillarless grand ballroom seats a maximum of 1,300 guests while The Forum encompasses 2,000m2 of meeting facilities including eight function rooms and two boardrooms. All meetings facilities have advanced presentation equipment and come with full banquet and catering capabilities.

Its crown jewel, The Theatre, is a lyric theatre with 1,760 seats which doubles as a business event venue.

Play Fun can be found at the Sky Range Shooting Club, an indoor shooting range, The Solaire Shoppes, outdoor swimming pools with cabanas and jacuzzi, spa and fitness centre.

Feast Extensive dining options are offered at Solaire, from fine dining to casual outfits as well as exclusive bars.

Watch this space Solaire has a land for expansion which will be utilised depending upon market conditions.


 Singapore by Karen Yue

Marina Bay Sands
Stay 
Marina Bay Sands takes in 2,561 guestrooms across three towers.

Host The 120,000m2 Marina Sands EXPO and Convention Centre takes in exhibition halls across basement two and level one, and ballrooms and meeting rooms across levels three through five. The Sands Grand Ballroom on level five can accommodate a 9,225-pax reception.

Play Marina Bay Sands’ MasterCard Theatres is a reputable destination where world-class performances are staged. The architecturally stunning ArtScience Museum showcases an ever-changing line-up of fascinating exhibitions. Other attractions here include Spectra, a new light and water show at the Event Plaza along the promenade; the SkyPark Observation Deck; an indoor ice-skating rink; and sampan rides down the artificial river that flows through The Shoppes where strings of high-end boutiques can be found.

Feast There are nine speciality restaurants under one roof, seven of which are helmed by the world’s finest celebrity chefs. More affordable dining options are also aplenty at Marina Bay Sands, including the hugely popular Rasapura Masters food centre where a dazzling array of ethnic Asian flavours are served up.

Do good Marina Bay Sands actively helps event planners introduce CSR activities into their programmes. This support is derived from the resort’s own successful CSR programme, Sands for Singapore, which sees it contributing to underserved communities in various ways. This is matched by the award-winning Sands ECO360˚ sustainability programme and Marina Bay Sands’ dedication to helping clients push the envelope of their green meetings and set higher environmental standards for their events.

Watch this space 
Continuous refreshments are made to hardware. Guests can look forward to refreshed guestrooms in Towers 1 and 2 by end of 2017. New entertainment venues are also being lined up, such as Lavo, a multi-concept restaurant, lounge bar and night club that will bring a taste of New York nightlife to Singapore.

Resorts World Sentosa
Stay Within the massive complex stands six hotels with more than 1,500 keys – Festive Hotel, Hard Rock Hotel Singapore (refurbished in December 2016), Hotel Michael, Equarius Hotel, Crockfords Tower and Beach Villas.

Host The Resort World Ballroom can accommodate up to 6,500 people theatre-style. It is supported by 21 function rooms with capacity for more than 4,300 people. Elsewhere, Hard Rock Hotel and Equarius Hotel offer five and seven function rooms respectively.

Play Perfect as a one-stop destination for solemn meetings and fun pre/post programmes, Resorts World Sentosa dangles Universal Studios Singapore (which has park buyout options), S.E.A. Aquarium, Adventure Cove Waterpark, Dolphin Island, The Maritime Experiential Museum, Trick Eye Museum and the Royal Albatross sunset cruise.

Feast Three feasting grounds have recently made their debut: Hard Rock Hotel Singapore’s Sessions, a three-in-one dining destination; Fratelli Italian restaurant helmed by celebrity chef brothers Enrico and Roberto Cerea from three-Michelin-star Da Vittorio in Lombardy, Italy; and Curate, led by Munich-born Benjamin Halat who blends classic and avant garde culinary techniques with Japanese ingredients. Four other Michelin-star finds also call Resorts World Sentosa home.

Do good The integrated resort has been actively supporting clients’ charity functions by way of sponsorship.

Watch this space 
Resorts World Convention Centre is undergoing a facelift which includes lighting upgrades, carpet replacement and new fabric for its partition walls.


 Thailand  by Karen Yue

Royal Cliff Hotels Group and PEACH

Royal Cliff Hotels Group and PEACH

Stay 
Located in Pattaya, Royal Cliff Hotels Group takes in four hotels of five-star standards. They are the Royal Cliff Beach Terrace (89 keys), Royal Cliff Beach Hotel (474 keys), Royal Cliff Grand Hotel (372 keys) and Royal Wing Suites & Spa which comprises Royal Wing Suite, Presidential Heritage Suite and Presidential Platinum Suite.

Host The Pattaya Exhibition and Convention Hall (PEACH), part of the Royal Cliff complex, is purpose-built for hosting exhibitions, conventions, trade shows, product launches and gala dinners. It has 13,500m2 of usable space, suitable for up to 10,062 delegates. One of the newest additions to PEACH is the Royal Opal Theatre, a multifunctional space with flexible seat configurations. It can be transformed from a theatre setup to a banquet hall.

Play Guests can access two private beaches, relax at the Cliff Spa, get active at the luxurious Fitz Club sports centre, learn to whip up Thai dishes from an award-winning chef at Nah Pah Cooking School, pick up some unique jewellery and Jim Thompson Thai silk products from the Royal Cliff Shopping Arcade, and swim in seven different pools.

Feast Eleven restaurants in this integrated resort promise a culinary tour around the world while diners remain in their seat. Guests can also appreciate some of the world’s best wines at the Devine Wine Club.

Do good Event planners are offered the opportunity to plant flame trees in vital locations to offset their carbon footprint. Royal Cliff is also actively involved in funding the local community and charities. Event groups are offered an option to participate by donating and visiting various charities Royal Cliff is involved in.

Watch this space 
A complete makeover of one of the hotels is likely to happen this year, with an exterior facelift, new lobby, breakfast area, restaurants and guestrooms being part of the plan. Meanwhile, renovation of various sports facilities in the Fitz Club is in progress, with completion by end 2017.

Laguna Phuket
Stay 
Laguna Phuket is home to seven hotels and resorts, including owner Banyan Tree Group’s very own brands Banyan Tree, Angsana and Cassia.

Host Planners can use the 1,000-seater Latitude Marquee, in addition to function rooms across the seven hotels and resorts as well as more than 405 hectares of tropical parklands that can also be utilised for corporate events. There is also a teambuilding grounds with activities provided by Quest Laguna Phuket Adventure.

Play The award-winning Banyan Tree Phuket Spa Sanctuary can provide welcome retreats for top winners, while the more active event participants may find joy at the 18-hole, par-71 Laguna Golf Phuket. Laguna Phuket also organises its own tours around the destination.

Feast The hotels each boast their own unique collection of F&B outlets, which provide diverse dining experiences for event groups staying on complex.

Do good The resort recently launched the Happy Friday – Stay For Good initiative as part of its 30th anniversary celebration this year. A variety of do-good and feel-good activities can be organised for delegates every Friday morning with the resort’s Fully Booked! Mobile Learning Centre, a mobile library and classroom. Delegates can also volunteer at Laguna Phuket Kindergarten.

Watch this space Dusit Thani Laguna Phuket’s South Wing is undergoing a major renovation, while construction of Cassia Phuket is underway. The latter will add almost 200 rooms to the integrated resort’s total room inventory. There are also plans to enhance the Canal Shopping Village, one of the centrally-located venues favoured for medium-sized events.


 Vietnam  by Marissa Carruthers

The Grand Ho Tram Strip
Stay As the first of a string of planned five-star resorts, The Grand Ho Tram Strip, which opened in 2013, boasts 541 rooms.

Host The convention centre spans 2,200m2 and comprises the Grand Ballroom, which at 1,296m2 is one of southern Vietnam’s largest pillarless ballrooms. The Grand Ballroom can accommodate up to 1,794 people for a cocktail reception or 900 for a banquet, and is available in a variety of configurations and features state-of-the-art audiovisual equipment. More intimate spaces are available at restaurants, on the beach and by the pool. Additionally, The Bluff Golf Course’s indoor banquet hall with a large outdoor patio takes group bookings.

Play The Bluffs’ link-style championship golf course comes with a restaurant, banquet facilities, pro shop and PGA Golf Instruction, while the Grand Premium Outlet boasts a wide range of international high-end brands. Guests can also show off their golden vocals at Jukebox Karaoke.

Feast There are 11 F&B options, ranging from Cantonese and Vietnamese to Western steaks and seafood.

Watch this space The Ho Tram Strip will see a series of integrated resorts and residential developments across 400 acres of land. Construction is well underway on The Grand’s second tower, which will increase rooms to 1,100 and add a host of new entertainment and activities, including a 2,000-seat amphitheatre, waterpark, numerous F&B outlets and a skytop lounge. It is slated for completion by end-2017.

Hilton Garden Inn makes landfall in Singapore

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Hilton Garden Inn Singapore Serangoon

Hilton Garden Inn marks its entry in the Lion City with the opening of the 328-room Hilton Garden Inn Singapore Serangoon.

Hilton Garden Inn Singapore Serangoon

Standing in the Little India enclave, amenities include a boardroom for 14 people, a 24-hour business centre, an outdoor pool, gym and a self-service coin laundry.

Guests have two dining options – The Garden Grille, which offers cooked-to-order breakfast and evening room service; and the 24-hour Pavilion Pantry, which boasts snacks, treats, beverages and ready-to-cook meals.
Business travellers will appreciate the hotel’s close proximity to Little India MRT station, a six-minute walk, which provides them easy train access to key business districts like Raffles Place and the Marina Bay Financial Centre.

St Regis rises in Shanghai’s cultural and business hub

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The St Regis Shanghai lobby
The St Regis Shanghai lobby

The St Regis Shanghai Jingan has opened with 491 guestrooms, including 66 suites and 55 residences. Facilities include six restaurants and bars, more than 3,000m2 of meeting space across 11 meeting rooms, the brand’s signature Iridium Spa, an indoor swimming pool, and a 24-hour fitness centre.

Of the hotel’s event venue collection, the elegant Astor Ballroom is the largest at 1,400m2. It can accommodate up to 1,300 guests for VIP receptions, gala dinners or corporate events. It features a 95m2 LED wall projection system and comes with a 368m2 foyer.

Meeting planners will appreciate the hotel’s provision of a St Regis event specialist, who will assist clients in customising every event detail, including curating culinary selections.
Situated on West Beijing Road in the heart of the Jingan District, Shanghai’s cultural and business centre, The St Regis Shanghai Jingan provides guests convenient access to explore the city’s storied past and bustling present.

The Ritz-Carlton, Millenia Singapore’s new venue

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Ritz Carlton

Following a recent refurbishment, The Ritz-Carlton, Millenia Singapore, has added a new overwater pool cover that brings about more than 1,300m2 of outdoor events space.

Ritz Carlton, Millenia Singapore

Made of Plexiglas, also known as acrylic glass, the transparent Plexiglas table-tops are durable and engineered to support weights of up to 800kg per cube. When placed into the water, the standing Plexiglas-top cubes can be custom-built to take on various shapes, from a rectangle to a square or even a T-shape to accommodate the entire length and or width of the pool, or just a portion depending on the event.

There is also the possibility of video projection mapping, LED lighting in the trees and foliage, as well as underwater lighting to supplement the pool’s floodlights.

Possible events include product launches, pool parties, outdoor concerts with a dance floor, and fashion shows. The platform can accommodate between 150 to 200 people for a sit-down buffet dinner, or between 150 to 450 people for a cocktail reception.

Aside from the pool cover, the new outdoor swimming pool now features a three-tiered timber pool deck flanked by sun loungers, private cabanas, a pool bar and an outdoor grill.

Prices start from S$80 (US$58) for a cocktail reception for at least 50 guests. A minimum F&B spend of S$18,000 is required to close the pool for exclusive use, with an additional S$12,000 for the custom set-up of the preferred pool cover configuration.

Singapore Airlines first Asian carrier to offer US TSA Precheck

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Singapore AIrlines

Singapore Airlines (SIA) has become the first Asian carrier to partner the US Transportation Security Administration (TSA) to offer customers travelling from US airports expedited security screening procedures under the TSA Precheck programme.

Singapore AIrlines

TSA Precheck enables low-risk known travellers to enjoy benefits such as a separate lane for security screening during departure, where the traveller is not required to remove jackets, belts, laptops, liquids and shoes.

Enrolment in the TSA Precheck programme is open to US citizens and lawful permanent residents. However, non-US citizens may also enjoy the benefits of the programme through various Customs Border Protection (CBP) trusted traveller programmes, such as Global Entry (open to citizens of Singapore, Colombia, Germany, Netherlands, Panama, South Korea, the UK, and Mexico), NEXUS and SENTRI.

Successful applicants will receive a Known Traveler Number (KTN), which they may provide across SIA’s various check-in or booking channels, including its call agents, online reservations system, website, mobile app or airport counter.

Children aged 12 and under travelling with passengers with a valid KTN may also enjoy the benefits of TSA Precheck.

In the coming months, customers travelling to and from the US can expect to also have the option of getting a self-printed boarding pass and/or mobile boarding pass.

Camp Glenorchy gives New Zealand its first Net Zero Energy campground

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Camp Glenorchy

Sustainable practices take centrestage at a new campground in New Zealand’s South Island focused on energy and water conservation.

Camp Glenorchy, 40 minutes’ drive from Queenstown, will open in December 2017 featuring rustic but comfortable accommodation for up to 70 guests, suitable for business retreats, workshops and tourist groups. There is a choice of basic or deluxe energy-efficient cabins with ensuites, bunkrooms, powered campervan/RV sites or even unpowered camping sites for a taste of life off the grid.

Camp Glenorchy

Everything from the design and choice of materials to its operating practices is aimed at achieving Net Zero energy consumption each year. Guests are encouraged to control their own energy efficiency and have the option to check in as an “Eco-Warrior”. Choices for heating, lighting, shower temperature and individual energy use can be tracked using an interactive in-room control panel.

The bagpipes come calling

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SSE Hydro in Glasgow. Photo credit: VisitScotland

Seeing the potential growth of Asia as a source market, Scotland is exploring ways to entice the burgeoning China outbound market, as well as the rest of Asia as a whole.

SSE Hydro in Glasgow. Photo credit: VisitScotland

Lindsay Brown, marketing manager – emerging markets & special projects business events, VisitScotland, told TTGmice: “We have growing numbers of visitors from China and India, but collectively, Asia is growing. Currently it’s very small compared to our other markets, but I foresee a significant growth for both the MICE and leisure markets over the next three years.”

When asked how much growth she expects from the market, Brown said it’s hard to put a number to it as visitors to Scotland were not registered. This is because most longhaul visitors from Asia usually start in London, and go on to Scotland, as opposed to entering via Scotland.

She explained: “For example, Chinese visitors to Edinburgh Castle last year numbered 150,000. But official statistics said that we had only 40,000 Chinese visitors to the whole of Scotland.”

In general, Brown feels that there is a trend of Asian groups looking towards Northern Europe as they want something different. For instance, participating in Scotland’s Highland Games in traditional dress can be organised as a teambuilding activity for companies.

Groups also perceive Scotland as a “very safe destination”, and locations that they usually head to are Glasgow, Edinburgh, Aberdeen and Inverness, and there are dozens of venues across the country – from castles to universities – that can be used as conference and meeting facilities.

Hence, the Asian market is something Brown wants to develop and work is underway – she has met with a variety of outbound agents from Singapore, Indonesia, the Philippines and Malaysia. But China still holds most potential.
“At the moment, I have an enquiry for 5,000 people from China going just to Scotland,” said Brown.

However, Brown lamented that there were currently no direct flights from China although negotiations are underway, and that improved flight connections would help a lot.

As well, properties in Scotland are also keen to lure more Asian travellers.
Christina Boyle, sales, marketing and revenue manager of Isle of Eriska Hotel, Spa and Island, said: “Last year, we had less than five MICE groups from Asia. But we anticipate the MICE market from Asia to grow to 20 or 30 groups a year over the next three to five years.”

Isle of Eriska Hotel, Spa and Island is a five-star property set on a private island on the north-western coast of Scotland. It boasts more than 120ha of rugged landscape, a Michelin-star restaurant, 30-bedroom hotel, spa, nine-hole golf course, and private marina. The entire island can be booked out exclusively for events or incentives.

When asked what steps the property was taking, Boyle indicated that she would be attending tradeshows such as ILTM and IT&CM China. In addition, the property is also in the midst of creating a China-hosted website that will be fully accessible to all of Asia in numerous languages.

Boyle added: “We’re looking at a lot of avenues, such as having a separate sales person based in China or working with an agency in China.”

Nic Oldham, director of sales & marketing, Trump Turnberry, a Luxury Collection Resort, Scotland, also hopes to grow the Asian market, with a particular focus on China.

He said: “A month ago we did a fam trip with VisitScotland, and we had 28 buyers from China. That went very well and we’ve had enquiries for this year. China is an important emerging market for us.”

Currently for this 111-year-old, 300ha golf property that offers 200 rooms, the Asian market does not even make up one per cent. But Oldham indicated that he would like to see the segment stand at “five to seven per cent in the next three years”.

By growing the Asian market, Oldham hopes to reduce reliance on the American and domestic UK market which make up 50 and 37 per cent respectively.
To do so, Oldham revealed: “We will partner with companies, such as London-based China Holidays who do outbound and inbound and know the market. Hopefully from there, we will be able to organise our own trade missions.”
“However, we don’t just want to concentrate on Shanghai and Beijing. The China market jumped out at us because of its size and spending power. For Asia, markets like South Korea and Malaysia certainly need to be looked at,” he concluded.

Marriott, TED collaboration to potentially benefit corporate meetings

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Marriott International, which has recently extended its partnership with non-profit organisation TED to deliver inspirational content to guests of Marriott Hotels into 2018, is considering ways to introduce the same valuable presentations to meetings held on-site.

The partnership, forged in August 2016, has led to TED-curated content relevant to Marriott Hotels’ guests in each region, ranging from curiosity and innovation to travel and entrepreneurship, being delivered to guests live and through in-room TV.

Mike Fulkerson

Past TED presentations delivered through in-room TV are currently only available across the US and in Bangkok Marriott Marquis Queen’s Park in Asia, while live delivery is achieved through five global TED Talks Fellows salons in Seattle, London, Dubai, Bangkok and Santiago throughout 2016 and 2017.

The fourth edition will take place this evening at the Bangkok Marriott Marquis Queen’s Park hotel.

Mike Fulkerson, vice president brands and marketing with Marriott International, told TTGmice that Bangkok was chosen to deliver the Asian TED Talks Fellows salon as “it was often the top few (travel) destinations no matter which ranking you looked at”.

Meanwhile, Bangkok Marriott Marquis Queen’s Park was picked as the host venue – and the location to debut the in-room content distribution in Asia – as it is the only Marriott hotel bestowed with the Marquis designation, indicating a strong business event product that checks seven boxes including hotel size and the number of guestrooms.

The hotel, launched November 2016, has 1,360 keys – of which 700 are twin rooms, a critical requirement for meeting groups – and 35 function rooms, each boasting a different look and theme.

The roll out of past TED presentations across Asia will happen progressively.

Fulkerson revealed that Marriott International is also “exploring how we could bring TED content into clients’ meetings in meaningful ways”, and options could be pre-recorded TED presentations being shown at the start of meetings to inspire delegates or live presentations by TED Talks Fellows.

“There isn’t a big pool of TED Talks Fellows though, and those who are in there are not always available (to speak) or not always very affordable, so we need to carefully consider how to make this partnership (work for TED, for Marriott and for our clients),” he added.

Meanwhile, additional cities that will hold 2018 TED Talks Fellows salons have not been determined, but Fulkerson will push for Asia-Pacific destinations and properties to be in the line-up.

Marriott’s Meetings Imagined materialises more meetings, higher client satisfaction

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Marriott International’s global Meetings Imagined campaign, which focuses on delivering memorable meetings that put people at the centre and utilises an image-heavy website to suggest unique event ideas and guide objectives, has seen a change in client purchase habits and higher enquiry-to-booking conversion rates over the past two years.

Speaking to TTGmice on the sidelines of an ongoing MICE media fam at the new Bangkok Marriott Marquis Queen’s Park, Xue Ying Mei, director of B2B marking and events with Marriott International, said that while online booking for event venues and services are relatively lower in Asia than elsewhere in the world, the informative www.meetingsimagined.com has led to a “higher conversion rate among meeting planners”.

“Planners who utilise the website to research for event ideas also tend to eventually rate our hotels higher on event experience, perhaps because they feel that the hotel had played a partner role (instead of just being a vendor),” Mei shared.

Mei added the global campaign is constantly evolving and expanding in terms of content.

It has recently added a Hotel Showcase feature, allowing the website to also convey much needed information on other hotel facilities besides function rooms and event ideas. In a few months’ time, the website will also be available in Japanese, in addition to the eight global languages currently offered.

As well, more Asia-Pacific content is increasingly being added to the website.

Enhancements to Meetings Imagined campaign also extend offline. The group has been investing in regular staff training to help sales personnel better communicate the programme to clients in fresh, new ways.

Currently, the Meetings Imagined campaign applies to JW Marriott, Autograph Collection, Renaissance, Marriott, Gaylord and Courtyard by Marriott branded properties.

Mei said other hotel brands recently acquired by Marriott International, such as those once under Starwood Hotels & Resorts, will eventually be brought under the programme as corporate integration progresses.

Melbourne-based Talk2 Media and Events scores AIME contract

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After months of searching, the Melbourne Convention Bureau (MCB) has finally chosen Melbourne-based Talk2 Media and Events as the new manager of its annual AIME tradeshow.

Talk2 Media and Events, founded in early 2016 and led by industry veterans Matt Pearce and Stephen Malbourne, will commence its management and operations of AIME in 2019. The company has approximately 30 staff in its Melbourne headquarters.

Karen Bolinger, CEO of MCB, said: “With proven success and an innovative and creative approach, it’s an exciting time in AIME’s journey and we’re looking forward to the new opportunities this partnership presents for the event and those who attend.”

Pearce said in a media statement: “AIME is the most important international event of its kind in Asia-Pacific, trusted with providing the stage on which the business events community can connect and create business opportunities. We’re excited to explore how we can reimagine AIME so that it continues to foster connections, inspire new ideas and drive business outcomes for both visitors and exhibitors.”

Bolinger also thanked Reed Exhibitions “for their vital contribution to AIME over the past 15 years” which had allowed AIME to “become the largest event of its kind in the Asia-Pacific region”.

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