Asia/Singapore Wednesday, 14th January 2026
Page 842

Pacific World, Aonia forge strategic alliance

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Pacific World and Singapore-based stakeholder engagement specialist, Aonia, has joined in a strategic alliance that will enrich and increase their product offerings and experiences for a global clientele.

Commenting on the new partnership, Selina Chavry, Pacific World’s global managing director, said: “Bringing together the strengths of our two companies will enable us to offer a holistic solution to clients across the Asia region.

“From event design and production to on-the-ground logistics and meeting execution to measuring ROI, no matter which country they chose to host their event, we’ll be able to accommodate our clients in a more distinct and impactful way.”

Founded in Singapore in 2002, Aonia has helped clients in the private and public sectors meet their business objectives through customised stakeholder engagement programmes and experiences that motivate and inspire their target audiences. The company operates globally through alliances with accredited affiliates.

Daniel Chua, Aonia’s chief executive, said: “Our collaboration is ultimately about delivering even greater value to our clientele, and together, we can now offer creatively customised boutique service along with the power and presence of a worldwide destination and event management company.”

Prime Plaza group’s new boutique tented retreat in Bali targets active travellers

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Prime Plaza Hotels & Resorts has brought luxury tented accommodation to North West Bali with the debut of Menjangan Dynasty Resort.

Spread across 16 hectares of land, Menjangan Dynasty Resort features safari-style tented rooms and villas, communal spaces crafted in bamboo and ‘alang-alang’ thatch and a variety of recreational facilities including a spa and a cliff-edge infinity swimming pool.

Guests enjoy views of West Bali National Park, the uninhabited Menjangan Island, craggy folds of Bali Barat’s north facing ridges and the towering Mt Raung in East Java.

Said to be the first of its kind in Bali, accommodation at the tented resort are air-conditioned, furnished a queen-size bed, a desk, a rattan-panelled wardrobe, a TV with international channels and DVD player, and styled with natural materials and muted colours.

Catering to outdoor adventure enthusiasts with an appetite for indulgence, Menjangan Dynasty Resort also offers a five-star PADI dive centre and water sports centre and plentiful outdoor activities include trekking, cycling and mountain biking, birdwatching, horseriding, and daytrips to nearby places of interest.

“Menjangan Dynasty Resort is already slated to be the choice of savvy travellers who are seeking a totally different experience combined with outdoor activities and a high level of service. With more demand for boutique properties in secluded out-of-town locations, we are pleased to be opening at the right time in the right place,” said resort manager, I Radek Susastrawan.

Lexis Hibiscus makes Port Dickson a surprising draw for meetings, incentives

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Despite its location in a leisure destination relatively unknown to international markets, Lexis Hibiscus Port Dickson has acquired enough meetings and incentives in its first year of operations for the segment to make up 15 per cent of total business.

In an interview with TTGmice, Steve Woon, Lexis Hotel Group, senior vice president, sales & marketing, said the hotel has been attracting local, regional and Middle Eastern groups for meetings and incentives, with attendance ranging from 40 to 450 people.

He believes that the upscale property’s advantage lies in its accessibility, located about 90 minutes by car from Kuala Lumpur International Airport and klia2.

Furthermore, with its location along the route commonly taken to popular southern Malaysian cities such as Malacca, Woon believes that Lexis Hibiscus Port Dickson makes an ideal stopover destination and easy add-on to any itinerary.

The property features 639 keys, made up of 117 tower rooms and 522 seawater villas and satisfies event requirements with two sea-facing pillarless ballrooms and 10 function rooms with natural lighting.

Agreeing that Lexis Hibiscus Port Dickson is a draw for corporate clients, Adam Kamal, CEO, Olympik Holidays, said: “Water-based activities including fish feeding from glass bottomed boats, sunset cruises on a catamaran, and private charters provided by third-party operators are a plus point for (business event) groups staying at the resort.”

Arokia Das, senior manager at Luxury Tours Malaysia, said there are enough nature- and water-based attractions in the destination to “easily” keep incentive groups occupied for two or three nights, but urged the local tourism authorities to “leverage on (Lexis Hibiscus Port Dickson) to promote the destination in the international scene and attract repeat visitors to Malaysia”.

Hong Kong Disneyland Resort dangles long-stay rental option for corporates

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Expanding its corporate offerings along with a larger room inventory with the opening of its third hotel later this month, Hong Kong Disneyland Resort (HKDL) has introduced a long-stay room rental option for corporate clients.

According to HKDL, business solutions and events director, Karen Kwan, the new initiative allows Hong Kong-based companies to rent a room in any of the three hotels for durations of one to 12 months and for any purpose, at special rates.

With the long-stay package, a full-year rental of a Standard Room at Hong Kong Disneyland Hotel or Disney’s Hollywood Hotel will cost the client 50 per cent of the published daily room rate while the half-year option will result in 45 per cent savings. Standard room rates of Hong Kong Disneyland Hotel and Disney’s Hollywood Hotel start from HK$2,700 (US$347) and HK$1,900 respectively.

At the Disney Explorers Lodge (pictured below), savings for a full-year plan is equivalent to 45 per cent savings or 40 per cent for half a year.

In addition, long-stay clients enjoy unique welcome touches such as towel art with the company’s logo, special offers on park admission tickets, F&B privileges and merchandise discounts.

Kwan believes that the option will make a good incentive for client’s staff and stakeholders.

She said: “Giving staff and stakeholders exclusive use of a dedicated room in HKDL’s themed hotels is an aspirational incentive highly effective for staff motivation and relationship building. It also answers the need of companies constantly looking for new ideas for (such purposes).”

One of the first companies to take up this arrangement is from the finance industry. Kwan revealed that the client has expanded the booking to include a room each in Disney’s Hollywood Hotel and the upcoming Disney Explorers Lodge for 2017 following popular demand.

Kwan believes that the new offer may also appeal to frequent business travellers looking for longer term accommodation in Hong Kong.

With the opening of the 750-room Disney Explorers Lodge later this month, HKDL’s room count will total 1,750.

Why event cancellation insurance is a necessity, not a luxury

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The number of meetings, conferences and exhibitions being held across Asia-Pacific is growing rapidly. According to ICCA, cities such as Singapore, Seoul, Hong Kong and Bangkok have emerged as leading destinations in terms of both number of meetings held annually and the quality of the venues available to organisers.

This growth can be witnessed throughout the region in countries such as Thailand and China, where they are not only constructing new venues, but focusing on enhancing existing facilities to make them fit for purpose for the changing needs of the MICE industry. This is not simply focused on size, but the implementation of new technology to enhance connectivity, environmental sustainability and experience creation for the modern day event.

Beyond the MICE industry, the focus of the international sport and entertainment industry will be turning toward Asia-Pacific, where the next Winter Olympics, Summer Olympics and Rugby World Cup will be hosted in the coming years.

In addition to these sporting events, an increasing number of concerts and music festivals are scheduled across the region. Revenues from CD sales and downloads have dropped as streaming has become the platform of choice. Many performers are increasingly turning to live performances and extending the length and geographical scope of their tours to combat this. Asia-Pacific has been at the core of this growth, with artists performing more regularly in cities across the region.

Event organisers often incur significant expenses in the lead up to an event, reliant on the revenue generated on the day to cover their outlay and hopefully earn a profit in doing so. Upfront expenses commonly include fees for keynote speakers, venue hire, stage production, security and marketing. Cancelling an event can leave an organiser unable to recoup any of these expenses. Event Cancellation insurance affords promoters financial protection against all factors beyond their control.

What causes an event to be cancelled?

There are basic requirements essential for the success of all events, such as a suitable venue and an ability to access the venue. A natural catastrophe event, such as a powerful earthquake, could inflict significant damage to a venue, making it impossible to complete any event scheduled to occur. Alternatively, flood in an urban area can bring all forms of transport to a standstill, leaving an organiser no choice but to cancel or postpone an event. Beyond this, there is the likelihood that an event will have more specific requirements to ensure they can be completed, most notably dry weather for events held in the open.

Conferences require speakers, just as concerts require artists and sports events athletes. The non-appearance of a keynote speaker, an artist or athlete is a fundamental concern for an event organiser. This can arise through travel delay, death, accident or illness to the speaker or performer(s) in question. As events become increasingly international, speakers or performers have to travel greater distances between events, leaving upcoming events at risk of cancellation should their flight be grounded by either extreme weather conditions or security concerns at the airport. There are also various cases where an injury or illness to the speakers or performers can prevent them from taking the stage, causing all upcoming dates to be postponed to an alternative date.

Instead of cancelling an event, the more cost effective solution is to try and mitigate the risk that threatens it. Often, an organiser will have to make a sudden decision to incur additional costs, such as putting down flooring on waterlogged ground to ensure the safety of the attendants. With insurance coverage in place, they are able to act swiftly, with the knowledge that any extra expenses required to ensure the success of an event can be recovered from the insurer.

As a region, Asia is susceptible to a myriad of perils that could cause an event to be cancelled, abandoned or postponed. The primary concerns of an organiser will vary depending on the location of the event. Earthquake and windstorm will likely be the most significant risks to affect an event in Japan or Korea, political violence in Thailand, or haze in Singapore and Indonesia. Through consulting with a client, insurers are able to develop bespoke products that provide solutions to all these eventualities and ensure the coverage purchased is tailored to the specific needs of the client.

Acts of terrorism have emerged to be a primary threat to major conferences, exhibitions, sporting and entertainment events in recent years. Europe especially has seen an uptick of cancellations, with several high profile events being affected over the past year. Despite this, terrorism remains a global issue, with governments in the Asia-Pacific region looking to be more pro-active in combatting the threat.

Event Cancellation coverage is now regularly extended to cover cancellation or postponement due to acts of terrorism, either at the event venue or within its vicinity. This is designed to protect the organiser, not only from the terror event itself, but any potential denial of access issues for audience members, should public transport be heavily impacted or urban areas cordoned off by security services. Should a terror risk impinge a speaker’s or performer’s ability to fly to the stated venue, the insurance would also respond.

Importantly, coverage can also be bought to cover the threat of terrorism. This allows the insured to act decisively on receipt of a viable threat, and through working with government authorities, cancel an event without fear of financial loss, ensuring that the safety of the audience remains the top priority of an organiser.

As the region hosts more and more large-scale events, organisers need to take a proactive approach to insurance, rather than a reactive one as has been done traditionally. A lot of time, effort and money are spent making sure an event is successful, but there are still many things that are beyond the control of even the most experienced and seasoned promoter. And while the disappointment people experience when an event is cancelled can’t be undone, Event Cancellation insurance can provide promoters with financial protection and the opportunity to re-launch an event under more favourable circumstances.

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XL Catlin is the global brand used by XL Group Ltd’s (NYSE:XL) insurance and reinsurance companies which provide property, casualty, professional and specialty products to industrial, commercial and professional firms, insurance companies and other enterprises throughout the world. Visit xlcatlin.com.

Article written by Simon Lyons and Jack Ledger, XL Catlin

John Burke joins Kuala Lumpur Convention Centre

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Kuala Lumpur Convention Centre has appointed John Burke to the position of deputy general manager.

The venue operations professional brings with him over 25 years of experience across all areas of venue and event management including leadership, commercial management, construction liaison, vendor management, programme management, facility operations and engineering, and audio-visual and technical systems infrastructure and development.

In his new role, Burke is responsible for overseeing the centre’s day-to-day operations.

Burke joins from Oman Convention & Exhibition Centre where he was director of operations. And before that, he was director of IT at Qatar National Convention Centre for four years.

Outrigger Laguna Phuket Beach Resort gets a new MICE account director

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Outrigger Enterprises Group has appointed Anjela Wong as account director, Singapore/South-east Asia for Outrigger Resorts, placing her mainly in charge of driving MICE business to Outrigger Laguna Phuket Beach Resort in Thailand.

Based in Singapore, Wong will also represent the Outrigger brand at large, including attendance at leading tradeshows.

She reports directly to Haydee Cruz, director of sales & marketing at Outrigger Laguna Phuket Beach Resort with a secondary line to Danny Orjiri, vice president for market development in Asia.

Before joining Outrigger, Wong held key roles in leading corporations and hospitality groups in Singapore. Each had a strong focus on venue sourcing, event management, sales and contracting.

She was last director of global accounts for HelmsBriscoe, from 2013 to 2017.

 

Brighter hopes for shark conservation

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Singapore’s integrated resort, Marina Bay Sands (MBS), is the latest to join the bandwagon of tourism players to throw their support behind shark conservation and responsible seafood consumption.

It has taken shark fins off the menus of restaurants it owns and operates, and will no longer offer it at business events held at Sands Expo and Convention Centre.

The initiative, which was piloted in October 2013, is aligned to the integrated resort’s global sustainability strategy – Sands Eco360° which drives the stewardship of responsible business operations in the areas of green buildings, environmentally responsible operations, green meetings and sustainability education and outreach.

MBS’ business event clients can choose from the Green Harvest Menu that features ingredients sourced locally to reduce food miles. Additionally, selected seafood served at business events as well as restaurants owned and operated by the resort are sourced from suppliers that fish or farm responsibly.

The integrated resort will also work with its tenants to encourage sustainable practices, including recycling, reducing food wastage and removing shark fins from their menus.

Luis Garcia joins Sofitel Kuala Lumpur Damansara

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Sofitel Kuala Lumpur Damansara has appointed Luis Garcia as executive assistant manager of F&B, drawing him from Sofitel Krabi Phokeethra Golf and Spa Resort in Thailand where he was director of F&B.

Garcia has over 25 years of experience in hotel operations and F&B.

In his new role, he will be part of the hotel’s pre-opening team and will take charge of developing various menu concepts for the luxury hotel’s five outlets and oversee its budget management and employee training programme.

“I am excited to be part of pre-opening team and I look forward to working with our talented team to develop unique food concepts that will enhance the overall dining experience at Sofitel Kuala Lumpur Damansara,” said Garcia.

Set to open in 2Q2017, Sofitel Kuala Lumpur Damansara features 312 guestrooms including 23 suites, five restaurants and bars, six meeting rooms and leisure facilities such as an outdoor pool, the signature So Spa and So Fit.

New nature-themed attraction in Manila welcomes corporate events

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Newly opened Haranah Eco Park offers business events an alternative venue combining nature and the outdoors, a rarity in metro Manila.

Jasmine S Tan, managing director of Haranah Tours and whose family owns the eco park, said that just a couple of hours away from Manila, the 16.2-hectare site is in Tanay in Rizal, an unspoiled and beautifully landscaped province that’s still unknown to tourists.

Tan said that while 60 to 70 per cent of Haranah Eco Park is untouched forest, its open grounds can accommodate up to 2,000 pax for teambuilding.

Facilities for corporate meetings, seminars and conferences include a solar-powered multipurpose hall for 200 pax, a conference hall for 40 pax, a view deck and lounge for 15 pax, an outdoor amphitheatre, three geodesic domes for planting herbs and spices, and a traditional Filipino house.

Activities can include outreach with the indigenous Dumagat community, rock balancing, camping, hiking, trekking and Filipino games.

Tan believes that the new attraction will appeal to planners who prefer spacious and natural settings outside the city confines.

Villas and dorms will be added later.

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