Asia/Singapore Wednesday, 7th January 2026
Page 860

Meliá Hotels International takes digital route to attract bleisure travellers

0

Meliá Hotels International (MHI), which is opening six new hotels in China in the next three years, is speeding up its digital strategy to tap and seamlessly satisfy the needs of the increasing number of millennial bleisure travellers.

Rubén Casas, senior director of sales and marketing Asia Pacific, said: “We have taken a new approach to marketing and adapting to this segment of guests. For example, 83 per cent of all displays, social media and mobile will be managed through programmatic platforms in 2018.”


Meliá Shanghai Hongqiao

“This automation means we can better and more quickly tailor the message for the millennials in each market. Overall this is part of MHI’s digitisation programme where we will see better integration of our processes,” he said.

MHI also has a new Professionals Portal, which is being adapted to help travel agents, meeting and event planners, and corporate travel managers.

To cater to its bleisure guests who tend to be in the 25-35 age group and work in pharmaceuticals, direct sales, fast-moving consumer groups and manufacturing, MHI is taking a “more fun” approach to deliver more opportunities to mingle and partake in communal activities, Casas added.

MHI’s expansion in China focuses on urban hotels in the bleisure segment in first- and second-tier cities, and high-end resorts in tourist destinations. It will also introduce the INNSIDE brand to the country.

The 190-room Meliá Shanghai Hongqiao, targeted to open in March, is one of the most anticipated openings for the group as the flagship brand makes its entry into China’s business and financial hub, joining Gran Meliá Xi’an, a popular bleisure destination, and Meliá Ji’nan.

Other hotels in the pipeline are INNSIDE Zhengzhou (March 2017), Gran Meliá Zhengzhou (February 2018), Meliá Chongqing (February 2018), Meliá Zhengzhou (September 2018) and Meliá Tianjin (March 2020).

Preferred ways of navigating 2017

0

Preferred Hotels & Resorts’ new executive vice president for Asia Pacific, David Spooner tells Karen Yue that unique and flexible solutions are more critical than ever in today’s tough business environment

Here’s an easy question to start us off: What’s your business resolution for 2017?
Having recently joined Preferred Hotels & Resorts, I’m excited to be part of the world’s largest independent hotel group with over 650 hotel members, and continue the almost 49-year legacy advocating the independent hotel space here in Asia Pacific. Independent hotels are all about a unique identity combined with a wealth of “character” and deep connection with being “local”. My first business resolution is to work with our partners to align these unique experiences under our philosophy of #thePreferredLife. This ensures that our travellers have a myriad of luxury travel experiences that reflect an authentic sense of place.

For our hotel partners, we want to bring to fruition fresh ideas to help them differentiate themselves from their competition. A key area of focus for 2017 would be to help our members further develop and harness the power and influence of Digital Marketing, and fully embrace the power of integrated Social Media Engagement.

The mega mergers of 2016 have led to a consolidation of power and reach for hotel franchise chains, allowing them to offer even more perks and loyalty rewards to corporate and business event clients. How is Preferred Hotels & Resorts reacting to this?
With the consolidation of such chains the commoditisation of both brands and experiences increases. The modern consumer does value benefits but the trend is for more unique experiences and an “authentic” local stay.

Independent hotels are all about creating an organic sense of something uniquely crafted in their city or region. More than ever, both business and leisure travellers desire to experience the authentic, unique nature of each destination they visit or hold an event at – a perspective that independent hotels are renowned for providing.

Unlike traditional offerings based on multi-level star values, Preferred Hotels & Resorts aligns our hotels based upon experience, allowing travellers to easily select the hotel that will meet their personal idea of luxury for each individual trip or event. Our iPrefer programme, the world’s first guest loyalty programme for independent hotels offers travellers instant benefits – upon free enrolment – at more than 600 unique hotels worldwide.

There’s much talk about 2017 being an even tougher year for travel in general and business events. What is your outlook?
2016 concluded with a somewhat flat global outlook and we see that 2017 is likely to continue being a VUCA business environment (Volatile, Uncertainty, Complex and Ambiguity). Each section of the hospitality industry is faced with the unfortunate global geo-political situation, which requires the hotel sector to be more agile than ever before.

Shorter booking lead times, the easing of cancellation policies, and flexibility in bookings are some of the trends that have come to the forefront in 2016. However, with more than 30 sales offices worldwide, of which 10 are in Asia Pacific, our company firmly believes that Asia is still very much the epicenter for growth despite the global uncertainties, and our strategy is to keep communication lines open with the hospitality community, engaging in dialogues that will create new dynamic alliances that can weather the cyclical economic movements.

How can Preferred Hotels & Resorts help make business travel and meetings possible even for clients with a tighter budget?
We have over 650 hotels worldwide with a cross section of hotels over five distinctive collections to suit every budget and meeting requirement, as well as a dedicated sales team in each major business hub in Asia – Singapore, Hong Kong, Japan, China, South Korea, India and Australia. Our philosophy as a company is that every hotel, every guest and every business partner is unique and has different needs. We are not about mass pricing or marketing – our hotels work on a principle of tailoring an experience around the guest according to their budget. Our teams have great experience in finding destinations that are more affordable or value periods at certain times of year. What is key is that whatever budget a client has we won’t compromise on providing a truly exceptional and unique experience for the guest.

Dusit Thani Bangkok scores first SEAHIS

0

The inaugural South East Asia Hotel Investor’s Summit (SEAHIS), a new event for hotel real estate investors in the region, will be held from June 13-14, 2017, at Dusit Thani Bangkok.

Organised by HOFTEL, the world’s only global hotel owners’ alliance, SEAHIS will focus on Thailand and its neighbours, plus Australasia and Hong Kong. It will be a platform for top level executives from the hospitality industry to share their wisdom and experiences in a series of debates, round tables and presentations.

Around 200 participants are expected to attend, and no less than 18 hotel sector CEOs are slated to speak at the event.

Dreamtime 2017 to be held in Brisbane for the first time

0

Tourism Australia has decided to host its signature Dreamtime incentive travel showcase in Queensland’s Brisbane for the first time from December 3-6, 2017.

As part of the Dreamtime programme, Australian industry will have the opportunity to meet and do business with qualified buyers from key markets including Greater China, Singapore, Malaysia, Indonesia, India, New Zealand, the US and the UK. The programme also includes a destination showcase, dedicated media event and networking opportunities.


Brisbane skyline

Tourism Australia’s managing director John O’Sullivan said: “The event has produced solid results in raising the Australia’s profile internationally and developing new businesses. A survey of those who took part in Dreamtime 2015 confirmed the event generated over 60 incentive business leads worth A$40 million (US$29.6 million).”

Brisbane’s lord mayor Graham Quirk added: “Dreamtime gives us the opportunity to showcase our vibrant hotels, venues, teambuilding offerings and leisure experiences to key global incentive decision-makers, who are responsible for bringing in large groups that support our tourism industry and broader visitor economy.”

 

AIME Welcome Event 2017 to showcase Melbourne’s art, culture, screen and design scene

0

AIME Welcome Event for 2017 will take place on Monday, 20 February at Carousel by food&desire, one of Melbourne’s most iconic event venues. revealed Melbourne Convention Bureau (MCB), presenter of the highly anticipated event.

Karen Bolinger, CEO of MCB, said the AIME Welcome Event will be a celebration of the business events industry.

“The AIME Welcome Event is one of the only events in the Asia-Pacific region that brings the global business events industry together. As we celebrate 25 years of AIME it provides us with an opportunity to showcase the best of our city, and in 2017 we chose our creative industries.”

“This year’s event will enable attendees to revel in the imaginative creative scene spanning arts, culture, screen and design, that our city is so renowned for,” she added.

The event, produced for the first time by Solution Entertainment, will feature extensive networking opportunities as well as pop-up entertainment that nods to the city’s creative culture and arts including traditional and contemporary dance, theatre, visual and performing arts.

Tickets are on sale now at www.aime.com.au/welcomeevent.

 

Dubai clinches record number of business event bids in 2016

0

Dubai Business Events (DBE) won a record number of 129 bids and proposals for upcoming business events last year, a 79 per cent increase from 2015, with much of this success attributed to its ambassador programme and partnerships.

Notable wins include Congress of the Asia Pacific League of Associations for Rheumatology Annual Congress 2017, World Congress of Cardiology 2018 and World Down Syndrome Congress 2020.


BestCities Global Forum 2016

One main driver for this performance was the Al Safeer Ambassador Programme, through which over 350 prominent local scientists, healthcare professionals, business people and government officials assisted DBE in bringing international events to Dubai.

Ambassadors helped secure bids for 25 meetings and conferences, with an expected attendance of over 30,000 delegates between now and 2021.

Bids were also won in partnership with local stakeholders such as Dubai World Trade Centre, Emirates Airline, hotels as well as DMCs and PCOs.

The economic impact of these events is estimated at close to 400 million dirhams (US$108.9 million) and will bring an estimated 75,000 additional visitors to Dubai over the next six years, according to a DBE statement.

Victories for 2016 also include events held in Dubai for the first time, such as the Annual Technical Conference and Exhibition by the Society of Petroleum Engineers, which saw participation from 7,500 oil and gas professionals from 91 countries.

And in December 2016, DBE hosted the first BestCities Global Forum, which attracted 35 international association executives to Dubai, in addition to representatives from all 11 of the BestCities partner cities.

South-east Asian incentives on crosshairs of Perth CVB

0

Armed with stronger funding for Perth Convention Bureau (PCB) this year, along with new tourism products and softening hotel room rates across the city as a result of Western Australia’s mining and energy industry downturn, bureau CEO Paul Beeson said “the stars are aligned” for the destination to intensify its courtship of corporate incentives, particularly from South-east Asia.

In an interview with TTGmice e-Weekly on Monday morning, Beeson explained that the focus of the bureau had “really been association conferences” since its establishment in 1974.


Perth city skyline

He said: “Ninety per cent of our remit for the past 40 years has been on not-for-profit organisations (and their) conferences. Corporate incentive groups account for only 10 per cent of our remit.

“(But) with the amount of accommodation coming up over the last two years, the range of leisure products we now have, our proximity to South-east Asia and the wonderful air links we have with the region, we’ve decided to change our strategy towards corporate incentives, particularly out of South-east Asia.”

Beeson aims to grow the share of corporate incentives to total business events in Perth from 10 per cent in 2016 to 40 per cent in four years’ time.

He believes Perth’s offerings are perfect for the South-east Asian markets, as travellers from the region appreciate a safe environment which they can explore at ease, abundant nature and easy access to varied landscapes available across Western Australia.

Besides the newly opened six-star, 500-key Crown Towers Perth, Beeson pointed to the work-in-progress Elizabeth Quay and Perth City Link as new districts which will house even more accommodation options including The Ritz-Carlton Perth which will offer 204 luxury suites, recreational facilities, as well as varied leisure options and event venues.

Other new products that he thinks will add value to corporate incentives bound for Perth are luxury barges on Swan River that can be used for exclusive events and “countless” new restaurants.

PCB will assign internal business development staff to handle South-east Asian markets, having recently ceased its contract with an external agency based in Singapore that used to cover Singapore and Malaysia.

Kanazawa takes up the incentive mantle

0

To promote the city of Kanazawa as an emerging destination for incentive travel, leading Tokyo-based MICE provider, Event Services, will be launching a new division, DMC Kanazawa, in April or May this year.

President of both companies, Lucky Morimoto, said: “Kanazawa has not been spoiled and that is one reason why I believe it will be a popular destination for incentive travel.”


Kanazawa train station

The city has a reputation for being as attractive as Kyoto, although on a smaller scale, and without the hordes of visitors.

Moreover, Morimoto believes that the city will prove attractive to MICE buyers because of its proximity to both Osaka and Tokyo, thanks to the opening of a new shinkansen stretch in March 2015.

“Corporate buyers overseas who come to Japan for incentive travel generally start by sending groups to Tokyo and then spread out to Osaka, Kyoto and smaller cities such as Sapporo,” Morimoto told TTGmice e-weekly.

“But mature clients have already been to these places and are looking for attractive new destinations. Kanazawa is ideal because the new shinkansen line means it is only two hours from Tokyo and 90 minutes from Osaka,” he added.

Morimoto said DMC Kanazawa will target incentive groups of between 50 and 300 people, primarily at the higher end of the market, and he has identified a number of local venues such as Kanazawa Castle as potential locations for events.

Also, the Ishikawa Prefectural Government is also working with the Tokyo Convention and Visitors’ Bureau to attract more overseas tourists to the region. The organisations have set an annual target of 400,000 foreign tourists.

HRS signs Blacklane on as driver service partner

0

HRS has made Blacklane its first professional driver service provider for registered “My HRS” members, allowing them to enjoy the Berlin-based company’s service network in more than 50 countries, 250 cities and 500 airports.

“Travellers trust HRS and Blacklane for the same reasons: quality, duty-of-care and the best rates in the industry,” said Jens Wohltorf, CEO and co-founder of Blacklane.

“Thanks to this new partnership, business and leisure travellers can now reach their destinations with new confidence and ease around the world.”

Customers registered with “My HRS” on HRS.de can access a ten per cent Blacklane discount for each of their global travels.

Jeju’s Seogwipo welcomes Ramada and Days Hotel

0

Ramada Encore Jeju Seogwipo and Days Hotel Jeju Ramada-and-Days-HotelSeogwipo
Ocean have opened in the second-largest city on Jeju Island.

The former offers 172 rooms including 15 suites, a buffet restaurant, a business centre, a 30m2 meeting room that can accommodate 100 banquet guests, fitness rooms, as well as a sauna and spa.

Sister property Days Hotel Jeju Seogwipo Ocean boasts 281 rooms and suites, some of which offer views of the sea and the nearby Halla Mountain. Amenities include international and local cuisine establishment Haru Restaurant, a bakery and café, a business centre, three meeting rooms which can be arranged to accommodate 180 conference or banquet guests, and a 24-hour convenience store.

Reviews

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.

A versatile powerhouse

Arena @ Expo, a multipurpose concert hall at the Singapore Expo is a flexible space for high octane concerts and lifestyle events.