Asia/Singapore Thursday, 25th December 2025
Page 87

Cloud 39 opens for sky-high celebrations

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Cloud 39

Occupying the entire top floor of The Henderson, Cloud 39 boasts Hong Kong’s highest rooftop, column-free ballroom 39 levels above ground.

This landmark building, a striking architectural achievement by the award-winning Zaha Hadid Architects, stands out amid Central’s commercial landscape. Cloud 39’s all-glass design offers breathtaking 270-degree panoramic views of Hong Kong’s vibrant cityscape, and is able to cater to corporate and social events.

Cloud 39

The column-free space encompasses a 186m2 foyer, a 632m2 ballroom, and a 91m2 al fresco terrace. It can accommodate events ranging from small gatherings to mid-sized affairs, with capacities for 400 guests in a theatre-style setup and 500 for cocktail receptions. A versatile multipurpose space can be configured as a luxurious VIP lounge, complete with Victoria Harbour and city skyline views, vanity counters, a reclining salon chair, and a mirror-lined beauty area with elegant floor-to-ceiling petal structures.

Guests arriving by elevator are welcomed into a glamorous foyer featuring a sculpted bar and access to the al fresco terrace, creating a stylish setting for pre-reception cocktails and refreshment breaks. A dedicated banquet kitchen serves Cloud 39, offering Chinese and Western cuisines prepared by an expert culinary team.

Despite its location atop an office building, Cloud 39 prioritises the privacy and convenience of its guests with two dedicated elevators serving the rooftop ballroom and an exclusive lift.

New Zealand showcases the value of people-powered conferences

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Brought to you by Tourism New Zealand

Are you looking for the opportunity to be innovative and curious at your next conference? To build relationships based on respect, and care for people and the planet? Choose a conference destination with values that align with yours.

New Zealand has distinguished the core values that collectively underpin its offering to the world.

Four concepts from New Zealand’s indigenous Māori culture were chosen by New Zealanders across the public and private sector as best representing the country’s values (Ngā Mātāpono):

  • pōtikitanga (curiosity, innovation, and ingenuity),
  • tiaki (care and protection for people, place, and planet),
  • manaaki (warm welcome and building relationships based on respect and reciprocity),
  • pono (acting with integrity, honesty, transparency).

Tourism New Zealand’s global manager, business events, Penelope Ryan says: “These values form the foundation of New Zealand’s unique offering for conferences and events.
“The value in conferences lies in the ability to bring people together to build authentic relationships, share knowledge in the spirit of reciprocity, and spark new ideas and solutions for the future.”

Genuine engagement


There are increasing moves to integrate Māori culture into New Zealand conference programmes as a way to facilitate deeper connection, from bringing people together with a traditional pōwhiri welcome, to engaging Māori speakers and including Māori representation on the Local Organising Committee.

Sandra Julian, senior business development manager at PCO Arinex and founder of Auaha notes: “These are important elements, but authentic engagement demands more than ticking checklists. It requires a thoughtful understanding of your organisation’s cultural competency.

“Understanding the local whenua (land) and its people, and integrating this into your event, adds depth and significance,” Julian adds. “As this whakataukī (Māori proverb) reminds us:
‘He aha te mea nui o te ao? He tāngata, he tāngata, he tāngata – What is the most important thing in the world? It is people, it is people, it is people.’

“If your organisation is at the beginning of this journey, consultation with Māori advisors or kaumātua (elders) is key. By fostering respectful relationships and tailoring your engagement to reflect your organisation’s cultural capability, you create richer, more engaging event experiences.”

Indigenous ingenuity

International conferences are also finding innovative content in Te Ao Māori. Hei Āhuru Mōwai Māori Cancer Leadership Aotearoa will host the World Indigenous Cancer Conference in Rotorua in 2026, welcoming 600 health professionals from around the globe.

Hei Āhuru Mōwai chief executive Gary Thompson says: “Aotearoa New Zealand has a wealth of knowledge to share in indigenous cancer care, including Māori providers delivering hauora services. Hauora, our Māori view of health, embraces the physical, mental, social, and spiritual dimensions of well-being, placing whānau (family) at the heart of care. This holistic approach ensures that hospital cancer services and community providers are seamlessly connected to improve outcomes for our people. Through this conference, we aim to share these innovations with other Indigenous nations while learning from their experiences to foster mutual growth and collaboration.

“This conference is about solutions – turning these disparities around and empowering Indigenous communities worldwide. We aim to build a strong international network of Indigenous cancer leadership and formalise our collective efforts through the WICC.

“This is a unique opportunity to showcase the incredible work we’re doing here, while sharing our culture and stories with the world.”

Are you interested in a conference destination that values your values? Find out more about organising your next event in New Zealand.

Contact: 
Sherylee Eyles
Tourism New Zealand
Business Development Manager
Sherylee.Eyles@tnz.govt.nz
M +64 21 995402

Travel Foundation, Expedia Group put free climate training programme in the hands of destination managers

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A new climate action training programme for destinations has been launched by sustainable tourism non-profit, the Travel Foundation, in partnership with Expedia Group. Destination Climate Champions is the first climate action training course that is free to access for those working in DMOs and NTOs, thanks to generous sponsorship from Expedia Group.

The course aims to equip participants with climate literacy and empower them to lead positive change.

DMOs and NTOs can now access a free training course to gain climate literacy and be empowered to lead positive change

Participants gain essential knowledge on climate change and tourism, a blueprint for action, and access to a network of similar organisations around the world with whom they can share solutions, including through three facilitated peer-to-peer workshops.

The online course is self-paced and has eight modules, covering everything from creating a climate action plan to future proofing a marketing strategy.  Each module takes around one to two hours, with additional time needed for applied learning tasks.

The Travel Foundation also offers additional personalised coaching and training sessions as an optional add-on. By the end of the course, destinations should be ready to create their own climate action plan.

The course operates on a first-come-first-served basis.

It has been piloted this year with over forty DMOs, organised in four cohorts: Europe, the Pacific Northwest of the US and Canada, New Zealand, and the South Pacific. Feedback collected from pilot participants highlighted that the programme equips them with the knowledge and tools needed to develop or improve their organisational climate action plan, breaking down a big, complex topic into manageable, bite sized chunks.

Other benefits include increased confidence in their message when engaging stakeholders in action, ability to strengthen their business case for climate action and justify the need to invest in it, and learning from and building connections with other destinations that are facing similar challenges.

Aditi Mohapatra, vice president of global social impact and sustainability at Expedia Group, shared that 50 more DMOs have begun the course since December, demonstrating strong interest in this offering.

“Adapting to climate change requires a collective effort across the entire travel industry. At Expedia Group, we are committed to advancing our mission that travel is a force for good – this includes our work at the destination, partner, and traveller level. Through the Destinations Climate Champions programme, we are proud to equip DMOs with the resources they need to better support the complex topic of climate and promote responsible tourism.”

Jeremy Sampson, CEO of the Travel Foundation said: “The launch of our new Destination Climate Champions training programme comes at a pivotal moment for tourism, with an urgent need for transition to a climate-resilient, low carbon industry that safeguards livelihoods and the future of destinations. DMOs are in a unique position to lead this change by bringing the many tourism stakeholders together, identifying local needs and understanding the key risks to their tourism economy, place and people. This programme supports destination leaders to gain fundamental knowledge and skills related to climate action and helps tourism professionals from organisations of all shapes and sizes to understand how climate change affects their destination and what they need to do about it.”

Preferred Hotels & Resorts launches new travel booking and management platform for advisors

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Preferred Hotels & Resorts has activated a new Travel Advisor Portal to empower travel professionals with a comprehensive suite of tools and resources. Boasting user-friendly interface and advanced features, the portal offers priority access to more than 600 luxury independent hotels, resorts, and residences worldwide, while featuring a seamless, integrated experience for making and managing reservations, preparing rate quotes, submitting commission claims, and more.

The platform also allows for personalised confirmations, room rate details, and included guest amenities, based on agency affiliation.

Preferred Hotels & Resorts’ new Travel Advisor Portal will streamline travel advisors’ workflow, making it easier for the latter to do business with the hotel company

Another benefit to agents is the ability to track performance metrics through the My Insights section, which offers detailed statistics on active and past reservations, unique hotels booked, total revenue, and total room nights booked.

The tool also features a comprehensive knowledge base for advisors to learn more about Preferred Hotels & Resorts’ global collection of luxury properties, as well as the benefits of client enrolment and the I Prefer Hotel Rewards loyalty programme. There are helpful links, FAQs, and other related information, including details behind the philanthropic and sustainability initiatives of Preferred Travel Group.

Additionally, Preferred Platinum agents will benefit from a dedicated search page that lists Preferred Platinum hotels and amenities, as well as automatic inclusion of the Preferred Platinum rates when sourcing hotels – further streamlining the booking process for top-tier clients. A new feature, exclusively available to Preferred Platinum travel advisors, is Small Social Group Requests, that is managed through the Preferred Hotels & Resorts’ VIP Desk. This programme allows for immediate confirmation of availability and rates for bookings of up to 15 rooms with no meeting space required at selected participating properties.

Cheryl Williams, chief revenue officer for Preferred Travel Group, said: “We are proud to present this exciting new tool, which underscores our commitment to supporting the travel advisor community and enhancing their ability to provide the most unique and unforgettable travel experiences to their clients.

“We believe this innovative platform will streamline their workflow, making it easier to do business with us by simplifying the process of optimising all that Preferred Hotels & Resorts has to offer – and ultimately drive greater success for their businesses.”

Lanson Place Mall of Asia offers exclusive meeting perks

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Lanson Place Mall of Asia

Lanson Place Mall of Asia in the Philippines is offering special perks for meetings booked by March 31, 2025, with events held between now and December 30, 2025.

Whether it is a small executive meeting or a large conference, organisers can take advantage of complimentary car passes for eight to 12 participants and up to 30 per cent off their next meeting.

Lanson Place Mall of Asia

Beyond the discounts and transportation perks, packages include a dedicated events specialist, state-of-the-art venue, complimentary use of a 65” smart TV or cinema-grade projector, meeting amenities (pads, pens, whiteboard, and markers), a complimentary PA system, and high-speed Wi-Fi. Attendees can also enjoy a curated lunch or dinner menu with iced tea and themed breaks.

Medium and large meetings will also be automatically enrolled in the PRiMO Loyalty Program.

Sofitel Sydney Wentworth unveils A$70 million transformation

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Wentworth Ballroom

The Sofitel Sydney Wentworth has emerged from a A$70 million (US$44 million) refurbishment, which blends the hotel’s rich heritage with cutting-edge technology and a commitment to sustainability, creating a new benchmark for gatherings.

The centrepiece of the renovation is a multimillion-dollar investment in state-of-the-art technology by Encore, the hotel’s in-venue event production partner. The Wentworth Ballroom now boasts one of Sydney’s largest LED screens, a 5m x 3m display that can be divided into three smaller screens for versatile room configurations.

Wentworth Ballroom

Advanced digital screens and LED upgrades have been implemented throughout all 15 event spaces, complemented by crystal-clear sound systems, customised lighting solutions, and the latest staging technology. AI-powered cameras with wireless connectivity and mobile 135” all-in-one LED presentation screens further enhance the technological capabilities.

Beyond technology, the Sofitel Sydney Wentworth is committed to sustainable hospitality. Michelin-trained executive chef Bektaş Özcan curates event dining experiences featuring local, organic, and sustainable produce. The hotel has also eliminated single-use plastics, implemented recycling programmes and water-saving initiatives, and utilises energy-efficient lighting and motion-controlled electricity. The hotel also boasts NABERS Water & Energy certification and offers a Meeting Planner’s Net-Zero Carbon Calculator.

With 2,590m2 of event space, the Sofitel Sydney Wentworth offers a diverse range of options. The pillarless Wentworth Ballroom, capable of accommodating up to 800 guests, has a storied past, having hosted events ranging from Princess Diana and Prince Charles’ dance to the first-ever ARIA Awards.

The 436-key hotel also offers 15 versatile event spaces, the option for exclusive floor hire, and a car hoist, ideal for automotive launches and large-scale exhibitions.

The refurbishment also includes four new dining establishments in partnership with House Made Hospitality: Tilda, Bar Tilda, Delta Rue, and the Wentworth Bar. A holistic urban retreat wellness centre will also be launched soon.

Minor Hotels names GMs for new Sri Lanka properties

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Minor Hotels has made two key appointments following its Sri Lankan expansion, which sees the debut of the NH Collection and NH Hotels brands in the country.

Yann Decaix will lead the NH Collection Colombo Hotel, while Wim Fagel will head the NH Bentota Ceysands Resort.

From left: Yann Decaix; and Wim Fagel

A hospitality leader with more than 15 years of experience, Decaix has worked for Minor Hotels, Accor and The Dorchester Collection. In his new role, he is responsible for converting the 219-key property in the heart of Colombo into the NH Collection hotel, as well as ensuring a smooth brand launch in the country.

Prior to Sri Lanka, Decaix, who has a background in revenue, was based in Dubai, first as general manager at Accor and later at Avani Ibn Battuta, also a Minor Hotels property.

Meanwhile, Wim Fagel, the general manager of the 166-key NH Bentota, has been with the resort since July 2022. With nearly four decades of international expertise in opening, restructuring, expanding and renovating luxury properties in Asia and Europe, Fagel is well placed to launch Sri Lanka’s first NH hotel.

Earlier, his work for Centara Hotels & Resorts saw him at the helm of teams in Asia, including Myanmar, where he was area general manager, as well as in Thailand and Indonesia.

Jason Leung takes the helm at Pan Pacific Orchard, Singapore

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Pan Pacific Orchard, Singapore has appointed Jason Leung as general manager.

Leung brings over two decades of experience in the hospitality industry, and he has held key leadership positions at Marriott International properties such as The Westin Resort Nusa Dua, Bali, Le Méridien Singapore, Sentosa, and Singapore Marriott Tang Plaza Hotel.

During the pandemic, Leung relocated to Brisbane, where he served as general manager, sales & hospitality at Brisbane Racing Club, leading the hospitality division through a period of operational transformation.

New ANZ Academy to develop future convention industry leaders

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The International Association of Convention Centres (AIPC) and the Australian Business Events Association (ABEA) have partnered to create an academy that will train the next generation of convention industry professionals.

The ANZ Academy, set to debut on June 16 in Melbourne, will offer intensive training in crisis management, financial strategy, leadership, and motivation.

From left: AIPC’s Sven Bossu; and ABEA’s Peter King making the announcement at AIME; photo by Adelaine Ng

The flagship leadership programme will host upcoming convention and exhibition centre professionals for a five-day bootcamp, bringing together talent from Australia and New Zealand. It will be held at the Melbourne Convention and Exhibition Centre (MCEC).

The joint announcement was made by Peter King, chair of ABEA, and Sven Bossu, CEO of AIPC, during a press conference at AIME on Wednesday.

“There’s been a generational change happening within the Australian industry over the last year or two,” said King. “We need to identify who the next leaders of this industry are. Everyone is looking to invest in the future, but we need to develop leadership skills, which is why this initiative is so important.”

“Many of our team members have attended AIPC’s Academy in Brussels, and the return on investment in emerging talent has been invaluable,” added Natalie O’Brien, CEO of MCEC.

From Brussels, AIPC’s leadership academy programme has been successfully expanding across multiple continents. The programme had its North American launch in Toronto three years ago, where it continues to attract around 35 participants each time. Last year marked its expansion into Africa with an inaugural academy in Cape Town, South Africa, with its next iteration this year in Kigali, Rwanda.

Plans to establish the academy in Asia –  a fifth continent to its footprint – is also under consideration.

“There is specific demand from the Chinese market, with a growing community of convention centres. I think there is an opportunity for knowledge exchange there,” said Bossu.

Applications are now open, with participation targeting mid-level professionals poised for senior leadership roles.

Leadership projections

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Singapore Tourism Board
Poh Chi Chuan, executive director,
exhibitions and conferences

The business events industry in Singapore has seen a strong rebound, and 2025 is set to build on the positive momentum seen in post-pandemic years.

We look forward to a robust events pipeline including SuperAI 2024 (AI conference), SEMICON SEA 2025 (semiconductor exhibition), ITMA Asia + CITME (textile machinery exhibition), and World Sleep in 2025. We also expect to see show attendances continue to push the envelope, with more shows that outperform pre-pandemic numbers as we have seen with Singapore FinTech Festival 2023 and Milipol Asia Pacific x TechX Summit 2024 which both achieved record turnout.

South-east Asia’s growth potential – through its expanding middle class and increasing urbanisation – also presents opportunities for the industry. The region’s diverse economies offer a fertile ground for industry leaders in sectors such as technology, healthcare, and advanced manufacturing to connect.

STB will continue to pursue events that are aligned with Singapore’s priority industries that support our economic growth.

For example, given the country’s vibrant ecosystem for manufacturing medical devices as well as advancing drug discovery and development, Singapore is well-placed to host healthcare events.

Some examples of healthcare events in Singapore include Medical Fair Asia and Asia Bio Partnering Forum. We will also welcome new international events in 2025 such as HealthTechX Asia and LSI Asia, and Smart Health Asia in 2026.

 

Thailand Convention and Exhibition Bureau
Chiruit Isarangkun Na Ayuthaya,
president

Thailand’s business events industry is poised for significant growth in 2025.

The Thailand Convention and Exhibition Bureau (TCEB) aims to attract 1.4 million business events travellers and generate 92 billion baht (US$2,648 million) in revenue for FY2025, driven by initiatives like MICE Visas and dedicated lanes for large groups.

Building on the impressive 40 per cent growth in overseas corporate traveller numbers in 2024, we are optimistic about sustaining this momentum.

For 2025, we will focus on attracting high-end and future industries like electric vehicles, health and wellness, food, digital technology, robotics, automation, logistics, and transportation, as these sectors will drive professional advancement through conferences and foster business opportunities through trade fairs.

Several upcoming high-profile events include the inaugural South-east Asia edition of the IDF World Diabetes Congress, expected to draw 10,000 delegates to Bangkok’s BITEC Buri in 2Q2025. Additionally, the World Cultural Heritage City and Night Festival Conference will be hosted by Phitsanulok in the north.

Looking ahead to 2026, major events such as the Annual Meetings of the International Monetary Fund and the World Bank Group; World Congress on Pain; Global Sustainable Tourism Conference; and International Horticultural Exposition are already fuelling preparations in key cities across Thailand.

Thailand’s distinctive cultural identity, or “Thainess”, will also add to the appeal for festival-style mega-events. For example, Devcon 7, a tech festival that featured many Thai elements such as traditional fabrics, drew over 12,500 attendees to Queen Sirikit National Convention Center in November 2024.

 

Tourism Promotions Board Philippines
Maria Margarita Montemayor Nograles, chief operating officer

The Philippine business events industry is projected to achieve remarkable growth by 2025, fuelled by its strong recovery post-pandemic and alignment with global trends like sustainability, and industry-specific conferences.

This growth has been bolstered by our latest initiative, We Take Your Business to Heart, which serves as a rallying cry for the local business events industry. The campaign highlights the Philippines’ reputation for world-class hospitality, personalised service, and cultural vibrancy, setting it apart as a premier business events destination.

Stakeholders from event organisers to hospitality providers are united to ensure that every gathering hosted in the Philippines exceeds expectations and delivers transformative outcomes. As such, there has been an increase in the number of regional and international events.

Continued investments in infrastructure, including state-of-the-art convention centres, enhanced transportation networks, and technology-driven event solutions, are strengthening the country’s capacity to host global events. Public and private sector collaborations further enable innovative approaches to meet the evolving needs of event organisers and participants.

 

Business Events Australia
Robin Mack, executive general manager commercial & Business Events Australia

Australia’s business events industry continues to look strong. Out of Asia, Australia is experiencing continued interest – particularly in the incentive space – from key markets like China and India which value Australia’s unique experiences, new infrastructure and safety of the destination.

For example in March 2024, Brisbane welcomed a 1,500-strong incentive trip from Nu Skin China, where delegates experienced the city’s urban and coastal offerings. In October 2024, Sydney hosted CREDAI Natcon 2024 where more than 1,000 real estate leaders from India came together over three days to discuss the future of the industry.

We are confident that growth will remain strong into 2025 and beyond.

Our Bid Fund Program shows a pipeline of business events to 2029, including Perth hosting Asia Pacific’s leading aviation event, Routes Asia in March 2025, and Melbourne welcoming more than 10,000 delegates from Amway China next year to celebrate the direct selling company’s 30th anniversary.

We have been investing heavily in our key markets in Asia – through our major marketing campaign, There’s Nothing Like Australia for Business Events; famils; trade events; and destination seminars – to ensure we remain competitive and top-of-mind for international event planners.

As such, we have seen growth across the South-east Asia region in recent years for Australia’s business events industry. For example, Singapore is fifth in visitation (behind major markets New Zealand, China, US and UK) with 47,000 business events visitors in the year to June 2024, and we are also seeing increasing business events arrivals and spend out of Indonesia.

One emerging market in particular is India – with increased aviation and a simplified online visa process, we have seen demand increase. Our strategy to attract more business from India is to focus on targeted engagement with agents across markets to showcase new products, experiences, and destinations that cater specifically to the business events sector.

 

Japan Convention Bureau
Mariko Tatsumi, executive director

As the Expo 2025 in Osaka is happening next year, we expect this major international event to attract many visitors from Asia-Pacific.

We are also receiving increasing inquiries on incentive travels to Japan from corporate planners and travel agencies based in South-east Asia.

The number of visitors to Japan has already exceeded the numbers in pre-Covid period, but the destinations visited remain in the major cities.  Japan National Tourism Organization (JNTO) is devising ways to attract organisers to the regional cities.

In the ICCA Rankings Report for 2023, 15 Japanese cities are among the top 100. That proves many of the regional cities have the capability to host international meetings and events, and we will continue to promote them on the global stage.

Sustainability is also one of the key areas that we will focus on. To this end, JNTO has produced an electronic publication, Sustainable Japan: Pioneering Destinations with Global Appeal, to highlight the sustainability efforts in the business events sector and Japan’s major cities. This publication can be found on JCB’s official website and LinkedIn page, and we share the information with overseas planners and travel agencies.

In 2024, several successful B2B meetings were organised in Vietnam, Singapore, Thailand, Malaysia, and the Philippines. We plan to organise more of such events in region in the future.

 

Hong Kong Tourism Board
Dane Cheng, CEO

We were optimistic about 2024 and continue to feel so about 2025.

At the same time, interest rates are coming down, which will have a positive impact on the economy and confidence to spend.

The purpose of travel has changed and there is a stronger quest for experiences among people. This leads to changes in how conferences and exhibitions are delivered. People no longer want to sit and listen to speakers. They want interaction, opportunities to learn and expand their network during their event attendance, but also enjoy some entertainment and shop for limited edition merchandise.

To engage these travellers who prioritise experiences, our destination videos show off more than the usual side of Hong Kong. Such content appeals to the younger generation, who are also an important target for business events, because they are now in the workforce or will soon enter the workforce.

Looking ahead, Hong Kong has to keep innovating – just as we have been in 2024 through our festivals and events. In 1Q2025, we will launch a new and major thematic brand campaign to tell the Hong Kong story.

We are also working towards building up air capacity to Hong Kong. Trans-Pacific flights are still tight in supply, so airfares are quite high. We hope to see more seat capacity, as well as new services this year.

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