Asia/Singapore Thursday, 22nd January 2026
Page 927

Selina Chavry

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Chavry has been promoted to global managing director of Pacific World as Herve Joseph-Antoine becomes chairman of the global DMC. She was previously the regional director, Asia for Pacific World.

When is a hotel not a hotel?

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CHOOSING a hotel strategically in line with client objectives is a great way to get more value out of the accommodation part of event planning than simply viewing it as a place for guests to lay their heads. It can also help reduce costs, says The Appointment Group’s Sam Robson.

Beyond luxury

A spa hotel, for example, can add more to an event than a touch of luxury. If your sales team or partner network has worked hard all year, an incentive trip can act as a motivational reward, as well as an opportunity for teambuilding and training. Add a spa element, and it can also play a key role in rejuvenating their minds and bodies, so they start the next year in great condition. This move also offers a clear signal that you value their wellbeing.

Meanwhile, in the associations market – particularly in pharmaceuticals and medicine – the focus is very much on using conventions and congresses to drive key benefits for members, the industry sector and, in many cases, society as a whole. Any form of ostentation is off-limits, which makes the choice of accommodation critical, with hotel chains that offer high-quality three- and four-star properties ideal in terms of budget and projecting the right image into the market.

Point of difference

Delivering a unique experience is becoming increasingly important for incentive programmes, and choosing the right hotel can make a valuable contribution. A particularly original or quirky property – perhaps in terms of stunning location or groundbreaking design – can deliver the necessary wow factor the event needs, or can help support the overall theme, such as a hotel that reflects the culture of its surroundings rather than that of the hotel brand.

Combining uniqueness with good conference and events facilities, which more and more hotels are doing, means delegates can remain on site throughout the programme. This can be a great way to create a truly immersive experience that can improve the absorption of key messages and the communication of an organisation’s visions and values.

Choosing such a conference hotel is also more cost effective than booking a separate venue. For larger event groups, there is the option of buying out an entire property, and when this is done at a resort, it can create a highly immersive and exclusive atmosphere for delegates.

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Sam Robson is the group event director at The Appointment Group, an award-winning global travel and event management company. Its specialist business divisions, TAG Global Corporate Travel, TAG Global Touring, TAG Global Events, TAG Global Private Clients, TAG Global Sports and TAG Global Film & Media provide high calibre travel and events management for high-end corporations, VIP individuals and luxury leisure travellers across an office network in London, Manchester, New York, Atlanta, Los Angeles, Melbourne, Sydney and Singapore. www.appointmentgroup.com

This article is written by Sam Robson

[PERSPECTIVES] When is a hotel not a hotel?

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CHOOSING a hotel strategically in line with client objectives is a great way to get more value out of the accommodation part of event planning than simply viewing it as a place for guests to lay their heads. It can also help reduce costs, says The Appointment Group’s Sam Robson.

Beyond luxury
A spa hotel, for example, can add more to an event than a touch of luxury. If your sales team or partner network has worked hard all year, an incentive trip can act as a motivational reward, as well as an opportunity for teambuilding and training. Add a spa element, and it can also play a key role in rejuvenating their minds and bodies, so they start the next year in great condition. This move also offers a clear signal that you value their wellbeing.

Meanwhile, in the associations market – particularly in pharmaceuticals and medicine – the focus is very much on using conventions and congresses to drive key benefits for members, the industry sector and, in many cases, society as a whole. Any form of ostentation is off-limits, which makes the choice of accommodation critical, with hotel chains that offer high-quality three- and four-star properties ideal in terms of budget and projecting the right image into the market.

Point of difference
Delivering a unique experience is becoming increasingly important for incentive programmes, and choosing the right hotel can make a valuable contribution. A particularly original or quirky property – perhaps in terms of stunning location or groundbreaking design – can deliver the necessary wow factor the event needs, or can help support the overall theme, such as a hotel that reflects the culture of its surroundings rather than that of the hotel brand.

Combining uniqueness with good conference and events facilities, which more and more hotels are doing, means delegates can remain on site throughout the programme. This can be a great way to create a truly immersive experience that can improve the absorption of key messages and the communication of an organisation’s visions and values.

Choosing such a conference hotel is also more cost effective than booking a separate venue. For larger event groups, there is the option of buying out an entire property, and when this is done at a resort, it can create a highly immersive and exclusive atmosphere for delegates.


sam-robson-2

Sam Robson is the group event director at The Appointment Group, an award-winning global travel and event management company. Its specialist business divisions, TAG Global Corporate Travel, TAG Global Touring, TAG Global Events, TAG Global Private Clients, TAG Global Sports and TAG Global Film & Media provide high calibre travel and events management for high-end corporations, VIP individuals and luxury leisure travellers across an office network in London, Manchester, New York, Atlanta, Los Angeles, Melbourne, Sydney and Singapore. www.appointmentgroup.com

By Sam Robson

Tokyo CVB releases latest guide for event planners

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THE fourth edition of the Tokyo Meeting Planner’s Guide has hit the marketplace today, offering event planners information on new and improved suppliers in the Japanese capital.

The 120-page publication by Tokyo Convention & Visitors Bureau (TCVB) features 12 convention venues, 40 hotels and 26 unique venues, and includes information on new ones such as Toranomon Hills Forum and Andaz Tokyo Toranomon Hills as well as rebranded business hotels like Hilton Tokyo Odaiba.

Kazuko Toda, director of  TCVB, said: “In producing this guide, we focused on the further promotion of Tokyo’s brand image as “the place to go” to induce planners to hold business events in Tokyo…”

The Tokyo Meeting Planner’s Guide 2016-2017 is available only in English. An online flicker book as well as a PDF version can be obtained from TCVB website.

Planners can also request for a printed copy by writing to businessevents@tcvb.or.jp.

Sedona Hotel Yangon seeks MICE business with new wing

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IN A city where the corporate and MICE market had been languid until just a mere five years ago, it’s a vastly different scene now in Yangon as Myanmar’s growing economy has led to an influx of international investment and business activities since the country opened its doors in 2011.

It is no wonder then that Sedona Hotel Yangon, established in 1996, has since turned its attention to the city’s nascent MICE market. The deluxe five-star hotel soft-opened the new Inya Wing in October, adding 431 guest rooms and suites to the existing 366-room Garden Wing to bring its total room number to 797 – the biggest in Yangon.

The huge boost in room inventory has made it viable for Sedona Hotel Yangon to pursue the MICE market, explained Mok Kok Meng, general manager of Sedona Hotel Yangon. He said: “The owners see it as very exciting times to be in and therefore the extension was part of the plan to venture into MICE. That was planned way back in 2011 until its fruition today.”

As well, the 19-year-old property has also spruced up its ballrooms and existing function spaces this year while implementing high Internet speed of 100mbps to cater to the fast-growing MICE and corporate market, Mok added.

When asked which sectors are doing well for MICE market, he commented: “All the big boys are coming in – cars, fashion, retail, oil and gas, tobacco, etc – basically any sector that comes with a growing economy is now very interested in entering Myanmar.”

Sedona Hotel Yangon recently hosted the 14th Annual Conference of Hospital Management Asia from September 3 to 4, which saw the attendance of over 700 delegates from 30 countries.

“We are going into a lot of international MICE shows like ITB, EIBTM and IT&CM China,” said Eugene Yeo, the hotel’s director of sales and marketing.

“Singapore is a strong MICE market for us, and we are working with Preferred Hotels & Resorts to organise a fam trip for all PCOs (from Singapore) to come into Yangon. Other MICE markets we are going after will be China as well as Thailand.”

[INTELLIGENCE] Safety, security among top priorities for corporate travel managers in 2016: CWT study

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EIGHTY per cent of global travel managers surveyed for CWT’s Travel Trends, Program Priorities: A Traveler-Centric 2016 have named safety and security as factors that have a high or very high impact on their travel programmes next year.

The same sentiment is shared by their peers in Asia-Pacific, with 75 per cent of travel managers here ranking safety and security as top priority.

The online study which had surveyed 1,016 travel managers/travel buyers from 515 organisations in 55 countries worldwide in October and November, also found that 63 per cent of respondents expect mobile and wearable technology to have a big impact on their travel programme next year, while 58 per cent of them are looking for more data on traveller behavior and programme performance.

In addition, low-cost carriers (LCCs) will continue to have a high or very high impact on travel programmes in 2016, according to 53 per cent of respondents.

Growth has been particularly dramatic in Asia-Pacific in recent years, researchers noted, adding that LCCs have taken over 60 per cent of capacity share in several domestic markets, such as India, Indonesia, Malaysia and Thailand.

The study pointed out that in business travel, LCC’s capacity share has grown to 12 per cent overall, but varies widely between countries, ranging from only a few per cent in Australia and Japan to the bulk of air bookings in Thailand and India.

Commenting on the study, David Moran, executive vice president of CWT, said: “Travel managers have told us loud and clear that the traveller experience will play a major role in the 2016 travel programme. Whether it’s proactive destination information, help in an emergency, multichannel access or personalised services – everything is designed to provide travellers with a seamless experience at every stage of a trip.”

Fast facts:
The percentage of respondents who agreed the trend would have a high or very high impact on their travel programme:

  • Safety and security – 80%
  • Mobile and wearable technology – 63%
  • More data to consolidate – 58%
  • Big data and personalised travel programs – 54%
  • Low cost carriers – 53%
  • Virtual payment – 51%
  • Personalisation – 49%
  • Virtual assistants – 36%
  • Environment – 35%
  • IATA’s New Distribution Capability – 33%
  • Sharing economy – 32%
  • Enhanced TMC services – 28%
  • Bleisure – 16%

Taj Tashi Thimpu welcomes conferences

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TAJ Tashi Thimpu, located within Thimpu Valley in Bhutan, is offering a conference package that features the use of a conference hall between 09.00 and 18.00 on the days of stay, buffet breakfast, lunch and dinner at a designated venue, and 10 per cent off spa treatments.

The package is priced at 12,000 rupees (US$180) per room night for single occupancy and 14,000 rupees for double, including taxes.

Guests can enjoy complimentary basic Wi-Fi, although premium access requires a nominal fee.

The offer is valid for bookings with at least 15 rooms, for stays in December 2015 as well as January and February next year.

Email tajtashi.thimphu@tajhotels.com for reservations.

CINZ embraces plan for convention centre and movie musuem in Wellington

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CONVENTION and Incentives New Zealand (CINZ) has agreed to collaborate with a company formed by Wellington-based international filmmakers Peter Jackson and Richard Taylor, along with Wellington City Council in a plan to build a combined convention centre and movie museum.

The building is to be sited opposite Te Papa Museum on the Wellington waterfront and will boast exhibition space and six meeting rooms that can accommodate 1,100 people for full-format conventions and 2,250 theatre style, as well as props from the collection of Jackson and Taylor’s company for the museum.

“Wellington is the geographical centre of New Zealand, and a hub for creativity, technological expertise, culture and cuisine. It is the base for many associations, with a good range of accommodation, easy access to government, and it’s walkable. This purpose-built convention facility, configured to meet modern and future needs and expectations, promises huge benefits for the city and the country,” said Sue Sullivan, CEO, CINZ.

Corporates going ahead with year-end parties despite economic conditions

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REDUCED buying power among some Asian clients as a result of weakening currencies, and a less than desirable economic climate of late have done little to dent year-end corporate party bookings for Hong Kong hotels popular for such gatherings.

The Langham Hong Kong’s director of sales and marketing, David Fung, told TTGmice e-Weekly that forward group bookings are keeping pace with expectations, adding: “We have good (bookings) for December and had done a number of events and year-end functions. Our loyal clients have booked their annual events this year, as they had done last year. We have also acquired new clients.”

The Peninsula Hong Kong shared that it has seen a slight increase in the number of bookings and budget for year-end gatherings.

Director of catering and conference services, Vindy Lui, said: “We’ve generated more revenue from corporate events (this year-end). A few of our key corporate clients have held large-scale events, such as Moet Hennessy’s 150-year celebration and Van Cleef & Arpels’ gala dinner which unveiled the new Seven Seas jewellery collection.”

And according to Grand Hyatt Hong Kong’s director of sales and marketing, Cecilia Lo, budgets for such dinner-and dance parties have not been cut.

Lo explained that clients regarded such activities as being “absolutely necessary”, as they serve to appreciate clients and to entertain and engage employees.

There are, however, some hotels whose year-end corporate event bookings have softened.

The Ritz-Carlton, Hong Kong saw fewer corporate dinner-and dance parties this year despite recording a higher overall MICE volume for 2015, noted director of sales and marketing, Kristy Lee.

Four Seasons Hotel Hong Kong’s clients from Europe, Japan and Australia – countries whose currencies had weakened this year – had reduced group sizes and stuck to standard menus for their year-end gatherings.

Director of catering Anna Wong said: “Clients are less inclined to upgrade the menu and beverage arrangement. We are being as flexible as possible in accommodating their budget, as long as we make a reasonable profit.”

Safety, security among top priorities for corporate travel managers in 2016: CWT study

0

EIGHTY per cent of global travel managers surveyed for CWT’s Travel Trends, Program Priorities: A Traveler-Centric 2016 have named safety and security as factors that have a high or very high impact on their travel programmes next year.

The same sentiment is shared by their peers in Asia-Pacific, with 75 per cent of travel managers here ranking safety and security as top priority.

The online study which had surveyed 1,016 travel managers/travel buyers from 515 organisations in 55 countries worldwide in October and November, also found that 63 per cent of respondents expect mobile and wearable technology to have a big impact on their travel programme next year, while 58 per cent of them are looking for more data on traveller behavior and programme performance.

In addition, low-cost carriers (LCCs) will continue to have a high or very high impact on travel programmes in 2016, according to 53 per cent of respondents.

Growth has been particularly dramatic in Asia-Pacific in recent years, researchers noted, adding that LCCs have taken over 60 per cent of capacity share in several domestic markets, such as India, Indonesia, Malaysia and Thailand.

The study pointed out that in business travel, LCC’s capacity share has grown to 12 per cent overall, but varies widely between countries, ranging from only a few per cent in Australia and Japan to the bulk of air bookings in Thailand and India.

Commenting on the study, David Moran, executive vice president of CWT, said: “Travel managers have told us loud and clear that the traveller experience will play a major role in the 2016 travel programme. Whether it’s proactive destination information, help in an emergency, multichannel access or personalised services – everything is designed to provide travellers with a seamless experience at every stage of a trip.”

Fast facts:

The percentage of respondents who agreed the trend would have a high or very high impact on their travel programme:

•    Safety and security – 80%

•    Mobile and wearable technology – 63%

•    More data to consolidate – 58%

•    Big data and personalised travel programs – 54%

•    Low cost carriers – 53%

•    Virtual payment – 51%

•    Personalisation – 49%

•    Virtual assistants – 36%

•    Environment – 35%

•    IATA’s New Distribution Capability – 33%

•    Sharing economy – 32%

•    Enhanced TMC services – 28%

•    Bleisure – 16%

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