Asia/Singapore Saturday, 24th January 2026
Page 969

P&O cruises sail towards meetings on board

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CRUISE operator P&O Cruises is aiming to boost its corporate bookings by almost three-fold with the launch of a conferences division.

P&O Cruises director of sales, Ryan Taibel, said the move to set up a dedicated conference team comes as it prepares to expand its fleet from three to five ships, with the addition of Pacific Aria and Pacific Eden in November this year.

The cruise line saw a surge in meeting bookings in 2015, particularly from the retail and pharmaceutical sectors and associations, he commented.

While bookings to date from corporates stand at 4,000, Taibel said P&O is targeting 12,000 meeting delegates in 2016, with meetings of 100-200 delegates as its prime target.

Forty per cent of the overall ship itineraries offer short breaks of two to five nights, he shared, adding: “This shows that we are serious about having meetings or incentives on board our ships because we know that duration is one of the key considerations for this group of people.

“The current trend in MICE is that incentive groups will reward their top achievers with seven-night cruises, but generally for conferencing on cruises, meeting planners go for three to four nights.”

Taibel said the expanded fleet would also enable P&O to offer cruises from Australian ports including Sydney, Brisbane, Melbourne, Adelaide, Fremantle and Cairns, as well as regional ones like Singapore and Auckland.

Highlighting that cruises are more affordable than land tours, Taibel said a price comparison between a three-night meeting on land including all group extras would cost an estimated minimum of A$1,059 (US$822) per delegate compared with A$906 for a cruise.

P&O cruises has produced a conference brochure highlighting the features of its meetings at sea and the facilities on its ships, the new Pacific Eden and Pacific Aria.

Make mobile apps work to your advantage, event planners urge

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MOBILE apps are becoming increasingly critical to large events and conferences but meeting planners have not learnt how to maximise the full potential of such technology for better communication, according to a report on the subject.

American Express (AMEX) Meetings & Events’ report Great Expectations: The Evolving Landscape of Technology in Meetings, communication and scheduling ranked among the most important features within a meeting app for approximately 80 per cent of meeting planners and attendees.

Sharing the findings of the report, Danielle Puceta, director, AMEX Meetings and Events, said: “Everyone is in the mobile app game now and it is more about what needs to be included in the app and how to make it work, rather than whether you have it or not.”

However, Puceta pointed out that event planners have yet to fully utilise the ability of mobile apps. Citing an example, she said: “Let’s just say if there is a sudden change in the conference schedule, it would be so easy for planners to simply shoot a message out via the app but they are not at that stage yet.

“Mobile apps are still in its early days. There is so much potential that planners can tap on but now there is still a lot of discussion on what needs to be included in an app and what is not necessary.”

As it “takes two hands to clap”, delegates also have to be motivated to download the app.

Puceta said the study showed that instant mobile access to the event schedule is the “killer app”  feature that will ensure delegates download the meeting app.

However, she cautioned that planners must ensure ample Wi-Fi access for attendees or the app can backfire and lead to dissatisfaction.

Challenge to traditional exhibitions model prompts AIME redirection

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ENGAGEMENT is the keyword in AIME’s new strategic direction, which will be executed across the show’s three pillars of networking, business and education.

The MICE tradeshow kicks off today at the Melbourne Convention and Exhibition Centre with a new direction, and will transform the AIME experience for both exhibitors and buyers.

Karen Bolinger, CEO of Melbourne Convention Bureau, said that as the traditional exhibitions model is being challenged, AIME is redefining its business and evolving from a two-day event to year-round engagement with its community to deliver increased levels of expertise, knowledge and exchange of ideas among before, during and after the event.

AIME’s new direction is supported by a new logo and the tagline Where inspiration begins, to show that the AIME community is driven by collaboration and developed by the industry.

New initiatives in development include pop-up networking and education events, and regular focus groups throughout the year. New on-site experiences include a central community hub area and a wide range of business development coaching workshops.

“These changes to AIME have been done firmly with our customers in mind. It is about remaining relevant and implementing new ways to continually increase the value to exhibitors, buyers and visitors,” Bolinger said.

“The value of face-to-face networking is consistently reinforced by business and industry professionals and the desire to meet is human nature,” she said.

“However, due to technological innovations and new digital media the way we now conduct business has shifted to a hybrid of face-to-face and digital touch-points to connect and converse.”

Australia’s business events industry has no room for complacency

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A NEW report has revealed that business events contributed A$23.1 billion (US$18 billion) to the Australian economy in the last financial year, but industry insiders say the country can still do better.

According to The Value of Business Events to Australia, 37 million people attended more than 412,000 business events held across Australia, generating 179,357 jobs.

Released by the Business Events Council of Australia (BECA) at AIME, the report provided “compelling evidence” of the direct and indirect impacts of business events on the Australian economy, said BECA chairman Matt Hingerty.

Sharing the study findings during a press conference, Karen Bolinger, CEO of the Melbourne Convention Bureau, said: “Business events is a quiet achiever but this new report from BECA, with support from the business events industry, presents a very strong business case to government and industry stakeholders to continue to increase its support and investment in the sector.”

Elaborating on BECA’s next actions following this report, Hingerty said: “Going forward, we will take this report and go to the government to ask for money. We are targeting two sectors that we will be concentrating on for the next few years – health and medical, food and agribusiness.

“For example, we have the new medical research fund announced last year. It could be massive for our sector when you think of the spin-offs we can have, like exhibitions and conventions…and that is an insight on where we are heading for (when we approach the government),” he said.

Yet, Australia has slipped from 13th in 2012 to 16th in 2013 according to ICCA’s yearly rankings.

“The report gives strong evidence of the power of our industry, however, on a world stage, we are losing market share. We believe that business events sector is the ‘sleeping giant’ of the Australian economy. With an end to the mining boom and the decline in manufacturing, the sector has the ability to be a leading force for Australia’s future prosperity,” said Hingerty.

Emphasising the need for government support, he added: “(This further shows) that the business events industry and governments must work together to leverage this great opportunity before us.”

HelmsBriscoe makes foray into the Philippines

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US MEETINGS procurer firm HelmsBriscoe has entered the Philippine market, and is at work securing initial business with corporate accounts, religious events and product launches.

“It’s really a good time, as Asia-Pacific is no longer an emerging market,” said Marisa Crame, senior director for global accounts, HelmsBriscoe. Weddings, cruises and business seminars are some of the other events the company will pitch business for, she added.

HelmsBriscoe’s associates in the Philippines will cover any kind of event that guarantees at least 10 room nights of business for associations anywhere within the social, military, educational, religious and fraternal associations segments.

Butch Cabalu, manager for global accounts, HelmsBriscoe, predicts significant business in the Philippines from religious events, product launches within the entertainment segment, and corporate accounts. One of their biggest bookings so far is a 10,000-pax religious event in 2016, where 2,000 of the participants will be from overseas, he said.

The company will leverage partnerships with major international hotel chains and local boutique hotels as well those in major cities, starting with Metro Manila, Cebu, Davao and Cagayan de Oro.

It will not charge associations or groups contracting their services, but earns through standard industry placement fee of 10 per cent to partner hotels booking through them.

Associations are promised they will not receive higher quotes from hotels if they partner with HelmsBriscoe, while hotels partners will recover the investment they would have otherwise spent on marketing, Crame added.

Associations can also protect themselves from attrition – overbudgeting for events, coming short of room reservations – because HelmsBriscoe will tap its network of associates globally to fill in excess bookings, said Christopher Crame, manager for global accounts.

Lauding its partnership with HelmsBriscoe a “useful service to associations” in events organisation, Octavio Peralta, chair of board of trustees, Philippine Council for the Advancement of Association Executives, said that the tie-up will also be a key addition to the association’s ongoing activities including education, an awards programme recognising association activities and professionals, and formalising the curriculum behind the Philippines’ first professional associate certification system.

CNY break for e-Weekly

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TTGmice e-Weekly will be taking a break next week due to the Lunar New Year holidays and will resume the following week. We wish all readers a happy and prosperous Lunar New Year!

Resorts World Genting dangles sweet Elite C-Suites deal

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RESORTS World Genting MICE division introduced the Elite C-Suites Deal on February 1 exclusively for corporates.

Offerings for meeting planners include luxury limousine services, reserved car parks, golf, gourmet tea break menus and choice of hotel accommodation, among others.

Stella Sum, the resort’s assistant vice president MICE, said: “Elite C-Suites Deal was conceptualised after listening to meeting planners who told us they want more than just standard meeting packages of one lunch and two tea breaks.

“It has been well received because it is flexible and allows planners to pick any offerings that suit their needs and pay accordingly. We sold 42 Elite C-Suites the day it was launched.”

Arokia Das, senior manager, Luxury Tours Malaysia, said: “The new offerings will further enhance the quality of meetings. Elite C-Suites also makes it easier for us to promote Resorts World Genting to the high-end segment.

“As it is, Resorts World Genting has fantastic meeting facilities and the MICE team, from sales to operations, are very proactive. We’ve done a couple of events there, and they’ve all run smoothly.”

MyCEB adds more minds to Kesatria programme

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MALAYSIA Convention & Exhibition Bureau’s (MyCEB) Kesatria 1Malaysia Programme, which identifies industry leaders to be tasked with attracting global meetings and conferences to Malaysia, recently appointed six new kesatria (or knights).

The addition brings the total number of kesatria to 37, and hails from various key economic sectors such as science, medical, research and innovation, identified in Malaysia’s Economic Transformation Programme.

Zulkefli Sharif, CEO of MyCEB, said: “Since the programme was introduced in 2012, it has generated 71 business leads, attracting an estimated 124,958 delegates and contributing an estimated RM1.4 billion (US$39.2 million) to the country’s economy.

“Of these, 39 per cent of bids were won and supported with 28 events secured, amounting to approximately 50,800 delegates and RM371 million.”

International association conferences and events secured by the kesatria for up to 2020 include International Harm Reduction Conference 2015, International Federation of Freight Forwarders Association World Congress 2017 and World Federation of Hemophilia World Congress 2020.

Mohamed Nazri Abdul Aziz, minister of Tourism & Culture Malaysia, who is also chief patron for this programme, said: “These conventions will complement the efforts of the Ministry in achieving its target of 29.4 million arrivals and RM89 billion in tourist receipts for 2015, and will also raise Malaysia’s standing on a global scale, contributing to our business tourism target of RM3.9 billion in gross national income by 2020.”

SACEOS partners Nanyang Polytechnic in talent retention project

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THE Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS) and Nanyang Polytechnic (NYP) signed an MoU last week with an aim to attract and retain talent within the local MICE industry.

Under the MoU, students enrolled in NYP’s Diploma in Hospitality and Tourism Management will receive exemptions of up to two days for two internationally accredited SACEOS courses of Professional Conference Management and Professional Exhibition Management.

NYP’s School of Business Management will work with SACEOS members to develop real business cases for students to work on and recommend solutions.

Industry professionals from SACEOS will also participate in a mentorship programme for final-year students.

Additionally, NYP students will be eligible for SACEOS student membership at a discounted rate, gaining access to networking events that SACEOS organise for members.

SACEOS honorary secretary, Ong Wee Min, said: “The key to success is always talent, and that is the biggest problem we face. Our talent is not just sought after locally, regionally but also internationally.”

NYP deputy principal, Henry Heng, added: “Singapore is facing a significant leakage of talent at the graduate level for the MICE industry, meaning they go on into other career tracks or move on to higher education.

“We think that now, with the help that SACEOS will provide through this MoU, there is a good chance that we can encourage students to view this path as a significant avenue for them to pursue which hitherto, was not on their radar.”

Phillips India holds 1,600-pax mega event in Sri Lanka

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A GROUP of 1,600 delegates descended on Sri Lanka last month for meetings and leisure, the single largest MICE tour from India to Sri Lanka so far.

Handled by Sri Lanka’s largest DMC Walkers Tours, the 1,600-strong Phillips India group visited the island from January 16-19.

The group occupied more than 800 rooms at leading hotels in the capital and had simultaneous meetings and events per day, with special appearances by Indian cricket stars.

Vasantha Leelananda, executive vice president of John Keells Holdings, parent company of Walkers Tours, said: “With this experience we are now in a position to fully exploit the MICE potential in the Indian market and I am confident we will have many opportunities for conferences, meetings as well as large events including weddings in the future.”

Enthuse Answers, an event management agency from India, managed the group from India.

India is Sri Lanka’s largest source market and grew 16.3 per cent year-on-year to hit 242,734 arrivals, out of 1.5 million in total for 2014.

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