Asia/Singapore Saturday, 18th April 2026
Page 997

Keyless simplicity now a reality

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Starwood Hotels & Resorts has launched SPG Keyless, an initiative that transforms the guest’s smartphone into a room key and enables guests to bypass the front desk when checking in.

First rolled out within a week in November to 10 properties under the Aloft, Element and W brands, SPG Keyless will eventually be made available on 30,000 doors in 150 hotels around the globe by early 2015. Hotels in Asia that offer this convenience now include Aloft Beijing, W Doha, W Hong Kong and W Singapore – Sentosa Cove.

It is available to SPG members who book a room through one of Starwood’s channels.

Frits van Paasschen, Starwood’s president & CEO, said: “Not only does SPG Keyless alleviate a perennial pain point for travellers, but it also transforms the first interaction with our guests from one that is transactional to something more personal.”

Aman launches first city property in Tokyo

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Japan has become the first destination to offer an Aman city hotel with the opening of Aman Tokyo in December.

Located on the top six floors of the new Otemachi Tower, the 84-unit urban sanctuary overlooks the financial district of Otemachi.

The centrepiece of the hotel’s lobby, soaring nearly 30m high, is an architectural feature resembling the interior of a paper lantern which diffuses sunlight in the day to illuminate the lobby while at night, the ambience evolves via a series of orchestrated lighting scenes.

Aman Tokyo features three F&B outlets: The Café by Aman which sells Mediterranean-inspired fare; The Lounge by Aman, offering drinks and snacks; and The Restaurant by Aman, serving Asian- and Japanese-inspired dishes.

There is also a glass fronted walk-in wine cellar with more than 1,200 wines, a Cigar Lounge and a Resident’s Library that offers books on Japanese art and culture.

Aman Tokyo’s rooms and suites all contain a deep soaking tub, which is a core part of the Japanese bathing ritural. The 71m2 Deluxe Rooms are the largest entry-level rooms in the city, followed by the Premier Rooms and the Suites which start at 141m2.

Recreational facilities include a fitness centre with yoga/pilates studios, a swimming pool, an inner garden and an Aman spa.

The Chandelier brightens Sheraton Hua Hin’s business events offerings

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A new pillarless convention hall has opened at the Sheraton Hua Hin Resort and Spa.

Named The Chandelier, the space is said to be the largest and most modern resort conference facility in Thailand’s western region. Measuring 892m2 in size and boasting a 7.6m high ceiling, The Chandelier can accommodate up to 680 pax in theatre-style or 800 guests for cocktail receptions. It also comes with a spacious foyer and direct access for vehicle displays, and is equipped with the latest technology.

Chatchaya Glaiprayong, director of sales & marketing of Sheraton Hua Hin Resort & Spa and Sheraton Hua Hin Pranburi Villas, said: “Our associates are excited to exhibit this new facility’s versatility to the public. With so many different event possibilities, we are eager to host and create memorable experiences in all aspects, from exclusive conferences to world-class events”.

The Chandelier joins three other event venues – The Grand Ballroom, State Room 1 and State Room 2 – at the 240-key Sheraton Hua Hin Resort and Spa.

Bringing hops to life in Bangkok

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What better way to reward your delegates or clients after a hard day’s work or touring than swigging delicious craft brews from all around the world? If you’re in Bangkok, send them off to Mikkeller for a round (or several rounds) of tipple.

One of three Mikkeller microbreweries in the world (the other two being in Copenhagen and San Francisco), the Bangkok outpost is tucked within a rustic house surrounded by lush greenery and private residences on Ekkamai Soi 10. Since opening its doors early this year – by a trio of beer experts Mike MacDonald, Jakob Rasmussen and Mikkel Borg Bjergso – the bar has bubbled up as a hit among the city’s discerning drinkers for its experimental approach and unique craft beers, offering a varied list of 30 rotating taps and specialised bottles from renowned breweries worldwide.

Private tastings at Mikkeller Bangkok can be arranged for groups up to 20 pax, which enable guests to explore a specific style (brand or country) during these closed sessions, from light beer tastings of around 800 baht (US$24.40) per pax to more aficionado-oriented affairs focusing on vintage and barrel-aged beers, which could go up to 3,000-4,000 baht per pax.

Events are entirely customised for the group and, depending on what’s in stock and the tasting theme, a session typically lasts one to two hours, and includes six beers, along with education, food and extras. Well-received beers include Mikkeller Sukhumvit Pilsner, To Ol Sofa King Pale, Amager Sinner Series Lust and Modern Times Lomaland.

Off-site tasting sessions can also be conducted for bigger groups. But as Mikkeller’s products are draft, off-site events are usually focused on bottles instead, with one or two draft options.

Contact (66-2) 381-9891 or info@mikkellerbangkok.com for reservations and customised tasting programmes.

Foreign exchange rates a major factor in Malaysian outbound MICE

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OUTBOUND tour operators handling MICE business in Malaysia are projecting a drop in business next year no thanks to the ailing ringgit, but destinations with cheaper local currencies will enjoy the silver lining of more Malaysian business.

The ringgit has weakened substantially month-to-date against many major and regional currencies.

Topaz Travel & Tours managing director, Stephen Thomas, said: “We locked in rates a year ahead and had quoted (prices to) the clients in ringgit, and now we have to absorb the difference.”

While the cost of packages are certain to go up next year as a result, Stephen predicts popular MICE destinations are those where the ringgit remains stronger than the local currency.

This includes countries such as Indonesia, Thailand, the Philippines, Sri Lanka and China. He cited that there were also enquiries for incentives to South Africa.

Richard Vuilleumier, managing director of Panorama Tours Malaysia, also believes that South-east Asia destinations where suppliers provide quotes in local currencies or ringgit and not in US dollars will be favoured for Malaysian MICE.

The weaker ringgit means Malaysian MICE planners will look for ways to cut costs “such as choosing alternative destinations, accommodation or cutting down on meals”, he commented. “Longhaul destinations are sure to be the hardest hit.”

While some events are moving closer to home or downgrading accommodation and expenses, Adam Kamal, CEO of Rakyat Travel, is dealing with the situation differently.

“In 2Q2015, we expect a reduction in MICE movement overseas. Instead, we predict more domestic movement as companies cut costs. Thus, in this current environment, we are marketing domestic destinations more aggressively.”

Bacolod revs up for greater MICE action

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BACOLOD is chasing big MICE dreams as it sets up a convention bureau and brings more infrastructure to the market.

A city ordinance signed in June this year will see the creation of the Bacolod Meetings and Conventions Promotions Board, to develop incentives, and the Bacolod Conventions Bureau, to promote and implement strategies and support for MICE.

Furthermore, November saw the opening of SMX Convention Center Bacolod, the largest convention center in Visayas with a capacity of 4,000 pax for concerts and 2,800 pax in banquet style.

Dennis O Salvador, SMX Convention Center’s assistant vice president and director of sales, said: “The opening creates demand for the international market to explore Bacolod. We’re already getting leads for events two years from now.”

Ryan T Uy, SMX Convention Center vice president, strategic sales and income management, said event organisers no longer have to look elsewhere because Bacolod can now host MICE events.

Plans are also afoot to build a 200-key hotel, likely a Park Inn By Radisson, and a 150-key Seda Hotel in the city over the next couple of years.

These developments have led to the choice of Bacolod as the host of MICE Conference, the Philippines’ biggest meetings event, in 2016.

Indonesia’s largest venue to begin operations in January 2015

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THE Indonesia Convention Exhibition (ICE) topped off last week with development at the 80 per cent mark. While completion for the US$318 million project is slated for March, business begins in January.

Danny Budiharto, president director of ICE’s owning company Indonesia International Expo, said: “Michael Bublé will stage his concert here on January 19, with some 10,000 people in attendance. This symbolises the start of the venue’s operations.”

Danny explained the topping off marked the beginning of a new era in Indonesia’s exhibition history and a shift in the country’s convention and exhibition business.

Built on 22ha of land in BSC (Bumi Serpong Damai) City, Tangerang, with a total floor space of 200,000m2, ICE offers 10 exhibition halls with an indoor area of 50,000m2 and an outdoor exhibition space of 50,000m2.

ICE’s meeting facilities will include a 3,600m2 convention hall and 33 meeting rooms capable of accommodating up to 10,000 people.

The venue will also be equipped with support services such as in-house food production, F&B outlets, parking space for 3,000 cars and a four-star hotel with 300 rooms.

ICE, which is managed by Deutsche Messe, is expected to put Indonesia on more equal footing with other MICE destinations in South-east Asia.

Mark Schloesser, president director of Deutsche Messe Venue Operations, said: “Deutsche Messe is committed to leverage the MICE industry in Indonesia by making ICE the preferred destination for conventions and exhibitions in the region.”

The company has so far received enquiries and bookings for tradeshows, conferences, social functions, and more than two concerts to be staged at the venue.

Apart from signing on domestic conferences and exhibitions, Deutsche Messe is targeting international events. Explained Schloesser: “We will not get to the highest (revenue and occupancy levels) in the next two to three years as a new facility usually takes that long to ramp up…We expect to reach the prime operational phase in five years, (with) a lot of big major events coming from within and outside the country.

“Our target groups now are local and national exhibitors and events within Indonesia, followed by those from the South-east Asian countries and other parts of the world,” he added.

Daegu flexes manufacturing and high-tech prowess in exhibitions

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BANKING on its traditional strengths in mechanics and robotics, the South Korean city of Daegu welcomed a series of industrial exhibitions and a forum last month.

The four events were collectively called the Daegu International Machinery Expo – a nod to the city’s strength in production of automatic machinery, packaging machines and metal mold casting – and drew more than 17,000 participants over a four-day period from November 19-22.

The 9th International Materials, Parts and Components Exhibition was also held at the same time, alongside the 3rd Daegu International Robot Industry Expo and the 2014 International Robotics Experts Forum, which featured 10 lectures from top minds in the world.

Youngjin Gwon, mayor of Daegu, was cited in a press statement as saying: “I hope that the Daegu International Machinery Expo is the place where companies can exchange information and communicate (with) each other while making a new market and helping Daegu’s machinery and metal industry develop.”

An industry and technology hub, Daegu is home to 11 universities and 27 colleges in addition to a host of cutting machine manufacturers, auto part makers and robot institutes.

Food and Hotel Asia Maldives 2014

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Despite the rough weather damaging some contestants’ exhibits, the quick-witted organisers have not allowed that to deter fair competition, writes Feizal Samath

Organisers of the Food & Hotel Asia Maldives 2014 – Exhibition & International Culinary Challenge, held across three days in August in the Maldivian capital Male, probably could not be prepared enough for the kind of problems they encountered.

First, a lot of food ingredients, kitchen equipment and other exhibition items had to be transported from Colombo in Sri Lanka, by boat, according to Imran Hassan, energetic Director of CDC Events, the main Sri Lankan co-organiser.

The ship carrying the equipment set off on August 7 from Colombo, but encountered rough weather halfway and had to turn back. A second attempt too, was unsuccessful. The third trip succeeded but upon reaching Male on August 22, the sea was too rough for docking at the port. Special permission had to be obtained from the customs to unload the goods onto a barge mid-sea, then transfer them ashore.

Cake structures were among some of the many delicate items brought by boat. Coming in shaky dhonis (a traditional Maldivian sail boat), some chefs had their cake structures broken, which they had to quickly repair in the morning of the event, a mere few hours before the competition. Pre-made cakes packed inside boxes were also damaged, while pots and pans were jumbled up.

The rough sea also posed the second challenge, according to Imran, of transporting the chefs from outlying resorts, two to three hours away by boat, to Male. Some chefs arrived the night before while others arrived only in the morning of the competition.

For Gerald Mendis, chairman of the Chefs Guild of Sri Lanka which helped to organise the event and put together a team of top international judges, it was one of the most challenging and unusual experiences.

“Judging competitions (in Sri Lanka and other parts of the world) has been relatively easy in terms of logistics, where you move equipment and goods inland. This event in Male was totally different, since the contestants came from other islands,” he recalled.

The organisers felt it necessary to inform the judges about the difficulties encountered by the contestants while they were being transported to Male for the competition.

“We told the judges to be lenient when it came to damaged cake structures. They were flexible and did not deduct marks for any ‘mistake’ or any imperfection due to the unavoidable crisis,” Mendis said.

The event was also subject to the risk of rainy weather, which, if it had happened, would not have allowed half the contestants to make it to Male on rough sea.

“We kept our fingers crossed, and fortunately, it didn’t rain,” Mendis shared.

“Fortunately also, due to the difficulty in transporting the delicate pre-made cakes, there were quite a few Maldivian women from Male who took part in the competition.”

Event

Food and Hotel Asia Maldives 2014

Venue
Dharubaaruge Exhibition Centre

Dates
August 24-26, 2014

No. of Participants
Over 2,000

Objective
To facilitate trade among exhibitors from all over the world offering products and services needed by the Maldives’ resort industry

Challenges
Transporting 325 chefs from outlying resorts as well as kitchen equipment and other items from Sri Lanka by boat to Male, on rough sea

Solution
Requesting the competition’s judges to be lenient with contestants whose exhibits were damaged or affected in the process of being ferried to Male

Singapore International Festival of Arts 2014 gala

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Not blindly following the client’s instructions, Pan Pacific Singapore’s culinary team proposes an alternative that makes for a successful event, writes Paige Lee Pei Qi

Pan Pacific Singapore was the official hotel partner for the Singapore International Festival of Arts 2014, which took place from August 14 to September 21. In addition to sponsoring 633 room nights for the visiting guest artists and VIPs, the hotel was tasked with the catering and crafting of menu for the grand opening gala at the Victoria Theatre and Concert Hall.

The client, Arts House Limited, originally requested for a buffet presentation for the opening gala. However, based on Pan Pacific’s previous experiences with off-premise events, buffet setups for a large number of guests often lead to a longer waiting time.

As such, Pan Pacific’s executive chef, Vincent Aw, suggested presenting butler-passed canapés instead, which would be more convenient for guests, allow for a more engaging session, and be better suited for the high-profile event.

Consequently, an international selection of canapés for 500 guests was approved and presented. Aw crafted the menu to present a variety of items including meat, seafood, vegetables and dessert to entice guests to sample them. As the Wagyu Beef Sliders has consistently been one of the most popular items on the menu at Atrium, the hotel’s lobby bar, the culinary team prepared additional servings of this dish as a main. Most savoury dishes were also served on homemade bread and pastries to fill guests’ stomachs.

To ensure consistency in the quality of food, the initial crafting of the canapés was done at the hotel while the final preparations were completed on-site by the chef and his team.

The decorations for the gala were intentionally kept to a minimal, as the main focus of the event was on the setting – the recently unveiled architecture of the conserved Victoria Theatre and Concert Hall. To enhance the old-world charm of the colonial building, the team decided to use steel and glass-top cocktail tables, which served as an aesthetic contrast to the building, while providing a place for guests to enjoy the food and drinks more comfortably.

The culinary offerings and charming presentation of the canapés were well-received by the client and guests alike.

“Pan Pacific Singapore made the opening gala of Singapore International Festival of Arts so memorable with the delightful canapés of a beautiful variety paired with delicious beverages – just right to send us off happily to the performance,” said Lee Chor Lin, CEO of Arts House Limited.

Event

Singapore International Festival of Arts 2014 gala openiing

Client
Arts House Limited

Venue
Victoria Theatre and Concert Hall

Date
August 14

No. of participants
500

Objective
To deliver a presentable and palatable menu for the grand opening gala at the Victoria Theatre and Concert Hall

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