FCm’s SmartSTAY hotel programme on track

FOLLOWING the launch of the SmartSTAY hotel programme launched last year, FCM Travel Solutions is strengthening the product with new inventory as parent company Flight Centre Travel Group moves from travel agency to travel retailer.

New additions to the Singapore portfolio include Parkroyal on Pickering, Carlton Hotel, Pan Pacific Singapore and Fairmont Singapore, all of which came on board last year.

Managing director of FCm Travel Solutions Singapore, Suyin Lee, said SmartSTAY was part of the group’s company-wide transformation from travel agency to travel retailer.

She said: “This transformation to become a business travel retailer has seen the group create and source exclusive travel products to ensure our customers get more value from their travel experiences and their travel dollar.

“Travel cost management has always been a priority for businesses but recently there has been a growing emphasis on traveller wellbeing.”

“More companies are recognising that a poor travel experience impacts productivity, and SmartSTAY provides value-added extras that can make a big difference to a traveller’s level of comfort without blowing the budget,” Lee added.

The global added-value accommodation programme entitles corporates year-round access to free hotel extras such as free room upgrades, Wi-Fi, breakfast, car parking, among others.

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