FCM revamps travel management platform

Global travel management company FCM is inviting corporate travel managers to experience a preview of its new proprietary omni-channel platform.

Specific details around the platform’s full capabilities are under wraps; however, those signing up to receive an advance demo will get a realistic expectation of what’s to come when it debuts early next year.

At the platform’s heart will be a clear and informative landing page displaying an instant overview of key information such as upcoming trips alongside live updates, notifications and changes to bookings. The user interface has also been designed to ease seamless navigation between an array of features and tools.

As an open platform, FCM’s signature ‘plug and play’ flexibility remains front and centre. Clients will have the ability to choose from a number of integrations to deliver on their multi-national and local needs – like booking tool selection, expense suppliers and duty of care providers. While the introduction of a single approval flow joins multiple online booking tools, offline bookings and even multiple markets into a simplified approvals experience.

Additionally, an improved ecosystem of communications prioritises safety and wellbeing by combining technology and personal service to support bookers and their travellers 24/7/365.

“As the world has changed, so have the challenges our clients face too. With geographically dispersed operations and a remote workforce the new norm, our travel management solution has been purposely designed for the digitally savvy workforce, offering a powerful suite of digital tools and dashboards that puts travel managers, arrangers, and travellers firmly in control,” said Marcus Eklund, FCM’s managing director.

The new FCM platform is already piloting with a growing number of global clients, and it is expected that new customers will have access from early 2022.

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