Asia/Singapore Tuesday, 28th April 2026
Page 1053

Lufthansa, Air France take to Jakarta skies again

0

Lufthansa German Airlines is planning to resume Frankfurt-Jakarta flights come March 30 this year, putting an end to the suspension of this service since October 2012 due to the carrier’s network restructure.

The resumption of the five-weekly service, operated via Kuala Lumpur, is backed by strong passenger traffic and cargo demand between Indonesia and Europe.

During the suspension of services to the Indonesian capital city, Lufthansa has continued to offer flights to Singapore, Bangkok and Hong Kong – routes that resulted in production that was “70 per cent beyond what we had originally targeted” last year, said Leandro Tonidandel, general manager Indonesia.

In addition to the new flights this summer, Lufthansa has been enhancing its reach to Indonesian travellers through various manners, including a recent partnership with Garuda, Jetstar and Singapore Airlines to “link our gateways in Asia with different regions in Indonesia”.

Noting that Indonesia is a G-20 member country, the 16th largest economy in the world and the 15th largest car manufacturer worldwide, Tonidandel said: “We see tremendous opportunity to continue improving commercial ties between Indonesia, ASEAN and Europe.”

Meanwhile, Air France will commence daily services between Paris-Charles de Gaulle and Jakarta, via Singapore, on the same day, after 10 years of being offline.

Duncan Rutgers, country manager for Air France KLM Indonesia, said: “Jakarta as Air France’s new route fits perfectly into our strategy to focus on South-east Asia’s huge potential.

“There are many French companies coming into Indonesia, with a current count of about 250 such firms,” he said, adding that leisure and education segments will also feed traffic to the new route.

The service will complement KLM’s daily Jakarta-Kuala Lumpur-Amsterdam and daily Denpasar-Singapore-Amsterdam flights.

“Altogether there will be 21 flights per week from Indonesia to Europe in Summer 2014,” said Rutgers. – Mimi Hudoyo

Lounge in style

0

Singapore Airlines has unveiled a new concept for its SilverKris Lounge in Sydney, Australia, as part of a multi-million-dollar investment programme to upgrade all its airport lounges worldwide over the next five years.

The new SilverKris Lounge is modelled after elements of a home, following extensive research that included focus groups with customers. The lounge features art pieces sourced locally and from Singapore, and offers personal spaces ranging from a living room, kitchen and dining room to intimate coves for rest and relaxation.

Specially designed productivity pods enable customers to work in privacy, while signature armchairs will be a new feature in all refurbished SilverKris Lounges.

Iconic Singapore dishes will also be served alongside international choices and a wide range of wines and spirits.

Completing the “home” experience are Passenger Relations Officers who are trained to deliver the personal touch Singapore Airlines is known for.

Meanwhile, plans are underway to upgrade lounges at airports in London, Hong Kong and Singapore (Terminal 3) this year.

You can be royals

0

Best Western International has launched its fourth property in Jakarta, the 156-room Best Western Grand Palace Kemayoran.

Situated in the heart of the Kelapa Gading area in Central Jakarta, the hotel’s architecture captures the majesty of a palace with its white-pillared entrance topped with soaring arches.

The property offers 156 rooms including 13 suites, all with private balconies and free Internet access, a ballroom capable of hosting up to 300 delegates, five meeting rooms and outdoor function space. The property is also 1km away from JIExpo, reputed to be one of Indonesia’s largest conference and exhibition venues.

Other amenities available within hotel premises include an outdoor lagoon-style swimming pool, a spa, Onyx restaurant, B’nW Cake Shop and the Sky Lounge.

Visit www.bestwestern.com for details.

New sanctuary

0


The five-star Centara Grand Modus Resort Pattaya has soft-opened on the serene Wong Amat Beach, neighbouring the Sanctuary of Truth, one of Pattaya’s famous attractions.

The resort offers 252 guestrooms, including one-, two-bedroom suites and penthouses as well as Deluxe Family Residences that are children-friendly.

Meeting planners have a choice of two function spaces – Wong Amat which can seat 120 guests in theatre style and Naklua which can accommodate a 60-pax banquet. Both meeting rooms are fitted with projectors and screens and offer complimentary wireless Internet access.

There are several F&B venues to choose from, including Modus Bistro, which serves Italian cuisine along with Asian and international favourites, and Breeze Beach Club, which dishes out comfort food in the day and transforms into a lively beach club in the evenings. Other facilities include Spa Cenvaree and a fitness centre.

Visit www.centarahotelsresorts.com.

Responsible experiences

0

A selection of corporate social responsibility and sustainability initiatives are now available to meeting and event organisers who take their programmes to any Shangri-La Hotels and Resorts properties.

Initiatives offered by the new Experience It programme are designed around three categories: People & Planet, which features activities involving children from a hotel’s local outreach project and conservation activities; Green, which utilises eco-friendly amenities during events; and Be Well, which offers event delegates fresh, sustainable and local dining options and rejuvenating activities.

“Meeting organisers are asking for alternative offerings that will spark creativity and engagement and have CSR elements, so we’ve created a menu of themed breaks, teambuilding exercises and activities that will cater to this need and energise attendees,” said Mandy Chan, Shangri-La’s director of corporate events management.

“Planting coral cones in a marine sanctuary, painting a school, engaging with local farmers on an eco-tour – these are just a few of the many Experience It activities available at our hotels.”

Chan added: “Several clients have already incorporated Experience It activities into their meeting programmes in Beijing, Singapore and the Philippines, and we expect this to be a growing trend in 2014.”

Details on Shangri-La’s Experience It programme can be found at www.shangri-la.com.

Telcoinabox Annual Conference 2013

0

Communication, planning and swift action enables QT Gold Coast to organise a theme poolside event that charms attendees and convinces the client to return for another.  By Natasha Dragun


Event
Telcoinabox Annual Conference 2013

Organiser
QT Gold Coast

Venue
QT Gold Coast poolside

Date
August 12-14, 2013

No. of participants
115

Objectives
Bring staff together and kick-start the company’s national conference in a way that inspired delegates

Challenge
Tight turnaround time for converting a public space for the event

Result
Event was a resounding success, and Telcoinabox will be back for future events


In the past, the Telcoinabox Annual Conference was held as a barbeque, a simple social gathering. However, in 2013, the event for 115 Telcoinabox staff underwent a transformation when it was held at the edgy QT Gold Coast hotel for the first time.

“Telcoinabox wanted to bring everyone together and kick-start its national conference in a way that inspired and motivated its delegates,” said Kobi Facto, director of brand development at the hotel. Together with the client, Facto and the hotel’s events team sat down to brainstorm on a concept that would impress.

“We wanted a vibrant theme that matched our colourful Gold Coast setting and poolside venue, and something that hadn’t been done before,” said Facto.

It was decided that the mid-August event would take on a Miami Vice theme. To achieve this, the hotel’s poolside area was transformed full scale, with enticing lighting, projection displays, furniture and hot pink flamingo centrepieces added.

“We created a special welcome blueberry and mint cocktail with a colour matching the sponsor’s logo. Our head chef specially created a tapas menu and interactive food stations for the night – something a bit different from your standard barbeque dinner,” said Facto. Assistance was also extended to the evening’s entertainer, Matt Hollywood, who provided delegates with a 30-minute magic show.

The QT Gold Coast events team is used to thinking out of the box when it comes to events, said Facto.

“We are an extraordinary hotel where an eclectic mix of design and art comes to life, injecting colour and quirk into the MICE space to bring imagination and unique experiences to meetings and events, plus all the facilities planners expect – chic designer finishes as well as unforgettable food and drink experiences.”

The event took some three months to plan, with the biggest challenge being the short turnaround time from changing a publicly used space – the hotel’s pool deck – into an event space.

“We had 2.5 hours to clear the space of guests, set up and get ready to serve,” said Facto.

“Additionally, being held at an outdoor venue, the event was weather dependent. There was also the challenge of improving on previous years’ events and wanting to exceed the client’s expectations.”

According to Facto, communication was key. “We had pre-event meetings with both the client and our operations team to ensure everything would run smoothly,” she said. “We believe we exceeded the expectations of the client, sponsor and delegates as a result.”

Needless to say, the client was overwhelmingly satisfied with the event, and has indicated that it will be back for more.

Interactive food stations were one of the highlights

BK Magazine 500th Issue Party

0

Hansar Bangkok turned a conventional open-air function space into an elegant art gallery and throbbing party zone for BK Magazine’s milestone celebration. By Xinyi Liang-Pholsena


Client
BK Magazine

Venue
Hansar Bangkok

Dates
August 1, 2013

No. of participants
300

Objective
To celebrate its 500th issue and conduct a charity fundraiser through the sale of art pieces

Challenges
Constant changes to space layout to accommodate newly acquired event sponsors; complaints of noise level from nearby residents; short turnaround time for next event

Result
Guests were impressed and Hansar Bangkok was able to showcase its best side to an audience of media, advertising and hospitality practitioners


Attracted by Hansar Bangkok’s sophisticated décor, intimate ambience and an event space that fitted with its party theme, English-language lifestyle publication BK Magazine decided to host its 500th issue celebration and inaugural charity fundraiser on August 1, 2013 at the boutique hotel.

While meetings and events are run-of-the-mill requests for Hansar Bangkok’s function space on the eighth floor, the magazine’s request to combine an art exhibition with its party posed “quite a challenge”, admitted the hotel’s director of sales, Mark Shrives.

Besides opting for the party to be hosted on the open-air deck next to the swimming pool on the eighth floor, BK had also requested for the art exhibition to be placed in the adjoining Suksan Room. Hansar Bangkok had to think out of the box to convert the 165m2 function room into an art gallery by building partitions to split the room and which double as “walls” for the artworks.

Featuring A2-sized illustrations by 10 Thai artists, these drawings were revealed at the party, during which guests could bid for their favourite artwork through a silent auction to raise money for the Home for the Multiple Handicapped Blind Children in Bangkok.

As the big day approached, more challenges started to crop up.

“Last-minute changes came when the number of drink sponsors kept changing, from the two originally planned to five just before the party, so we had to keep re-organising the space to ensure the sponsors were (accorded proper feature space) while guaranteeing the best locations for the main sponsors,” said Shrives.

On the event day, only 10 of 20 extra part-timers turned up, but the issue of staff shortage was swiftly resolved when one of the alcohol sponsors roped in its staff to help out. Furthermore, the outsourced set-up team accidentally dropped one of the paintings and broke the glass frame, so an emergency trip had to be made to the framemaker just two hours before the party.

The party finally kicked off by 18.30. The vibe was relaxed and chic, and partygoers were free to mingle on the alfresco deck, help themselves to drinks from the sponsor booths or snacks at the two canapés stations, and browse the art gallery.

However, shortly after 22.00, an unexpected complaint came from a resident of a nearby condominium about the noise emanating from the party. The hotel responded by asking the DJ to lower the volume before switching off all music at 23.00.

Although the party officially ended at midnight, work was not over for Hansar Bangkok. As the venue was booked for a traditional Thai wedding ceremony early next morning, the organisers had to quickly clean up the area so that planners for the next event could do the set-up.

All in all, despite the last-minute hitches that surfaced behind the scenes, the party was fun and well-received by guests, much to the client’s satisfaction.

Gregoire Glachant, managing editor of BK Magazine, commented: “Our guests were really impressed by the space. The exhibition was set up like a proper gallery, while the party area was an incredible terrace that was lined with a
pool and beneath a soaring ledge in case it rained.”

Shrives added: “Everyone enjoyed the event; it was a great experience for both teams. We had the opportunity to present our hotel to BK Magazine’s guests, many of whom hailed from the media, advertising and hospitality industries – profiles that match our key target groups.”

Protracted political protests in Bangkok take shine out of MICE business

0

BANGKOK’S business events industry is flatlining as a result of protracted anti-government protests which have dominated parts of the city for more than three months, resulting in losses of more than 1.2 billion baht (US$36.6 million), MICE specialists say.

DMCs are reporting rising cancellations and a dip in requests for new business as MICE visitors are put off by political turbulence combined with dozens of travel advisories urging visitors to avoid parts of Bangkok, or bypass the city altogether.

Sumlee Anankamanee, Thailand incentives manager at Asian Trails, said the only new business was coming from ad hoc groups.

“No one is coming. No one is asking for (itineraries and quotes) this year, groups are just making requests for next year. There are many cancellations,” she said.
“We had problems in December and January. It should be peak season now, but if there’s more fighting things will get worse.”

Other specialists report equally grim news.

Events Travel Asia said a group of 1,000 pax cancelled in December because of the anti-government protests.

“Requests for new business in Bangkok are declining,” said MICE manager Pom Nopkesorn, who added the DMC has managed to relocate some groups to Malaysia.

“We’re trying to be as positive as possible. We tell clients it is safe to come (as long as) they avoid protest areas.”

IMPACT Arena, Exhibition and Convention Center is facing numerous cancellations, mostly from domestic clients.

For the time being, Chiang Mai and Phuket remain viable alternatives for DMCs trying to convince clients not to cancel, while Pattaya is seen as being too risky due to its proximity to Bangkok.

Thailand Convention and Exhibition Bureau said it has helped minimise cancellations by regularly updating local and international stakeholders on the situation which has been largely confined to certain parts of Bangkok, leaving much of the city unaffected.

The political situation has reduced the number of MICE visitors to Thailand by 13,396 persons, down 7.9 per cent on the bureau’s target of 170,000 delegates from January to February.

Notable cancelled corporate meetings and incentive groups include CommsGroup SKO14 and Thomson Reuters Asia Regional Sales Conference, while ALERE Mega Incentive and the International Congress in Aesthetic Dermatology 2014 have postponed their activities.

The Nam Hai offers Season-al packages

0

THE Nam Hai in Hoi An is offering The Nam Hai Meeting package that combines seasonal room rates and meeting arrangements.

Priced at US$85++ per person, The Nam Hai Full Day Meeting Package includes meeting room set-up, free-flow coffee/tea during the meeting, two coffee breaks and one set lunch. The price is for use of a single meeting room and does not include breakout rooms.

Bundled benefits under the Season of Opportunity and Season of High Demand sets are: accommodation in a one-bedroom villa, a one-time group round-trip airport transfer, daily buffet breakfast at The Restaurant for up to two people per villa, free Internet access in the room, free non-alcoholic beverages in the minibar, and free accommodation for the organiser during the official dates of the event, including breakfast for one person.

Rooms during the Season of Opportunity that runs from May 2 to June 30, 2014 and September 1 to December 20, 2014, go at US$380++ per night.

For the Season of High Demand between July 1 to August 31, 2014 and January 11 to March 31, 2015, the price is US$420++.

Bookings must be for a minimum of 10 villas and two nights.

Rates are subject to service charge and taxes totalling 15.5 per cent.

For bookings, call (84-8) 3825 6000.

Hilton Petaling Jaya scores more business after facelift

0

THE 30-year-old Hilton Petaling Jaya has reported a rise in forward bookings for corporate groups and business events since the completion of its renovations in mid-January.

General manager, Charles Marshall, told TTGmice e-Weekly in an interview that prior to the facelift, which cost in excess of RM50 million (US$15 million), the hotel drew mostly group leisure business.

“Now, the business mix is 40 per cent corporate/ FIT, 45 per cent events and association meetings, and 25 per cent leisure,” said Marshall.

He added that the 546-key property, located in the heart of Petaling Jaya, is benefiting from its strategic location along the Federal Highway to tap residential conferences, multinational training events and corporate business from both Petaling Jaya and the larger Klang Valley.

It also enjoys spillover business from Kuala Lumpur whenever major events and conferences flood the city and rooms are fully booked.

Marshall is optimistic about the business outlook for this year. He said: “We are getting more enquiries from the US, Europe and the Middle East especially from the United Arab Emirates, Qatar, Oman and Saudi Arabia.”

Reviews

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.