Cvent’s Will Kataria announcing the partnership to attendees at Cvent Accelerate in July
Jublia, a Singapore-based event technology provider, has formally joined forces with Cvent, a meetings, events, and hospitality technology provider.
Announced at the Cvent Accelerate event in July, the partnership combines Jublia’s AI-powered matchmaking and engagement capabilities with Cvent’s event management platform. This integrated solution offers event planners a streamlined way to manage all aspects of their events, from registration to personalised networking.
Cvent’s Will Kataria announcing the partnership to attendees at Cvent Accelerate in July
“With this partnership, we are continuing our mission to provide tailored solutions for event organisers, helping them address ongoing challenges in the event management landscape,” said Errol Lim, chief operating officer of Jublia.
“… By combining the strengths of both platforms, event planners will have access to a comprehensive solution that streamlines the entire event management process, from registration to personalised networking. We look forward to working closely with Jublia to deliver enhanced attendee experiences and drive successful events across the APAC region and beyond,” said Will Kataria, senior director and general manager, Asia Pacific, Cvent.
The Melbourne Convention Bureau (MCB) has appointed Nicolena Oborn as its new chief sales and customer experience officer, a newly-created role.
Working closely with MCB’s chief executive Julia Swanson, Oborn has been tasked with spearheading the Bureau’s global sales strategy and customer experience initiatives. Her focus will be on enhancing MCB’s global positioning and ensuring customer experience remains central to its service delivery by leveraging research, insights and customer feedback to guide its approach.
Oborn brings extensive experience in international sales, business development, and customer experience management having most recently been in the role of director of sales and marketing at Capella Sydney.
Orchard Hotel’s Grand Ballroom is one of Singapore’s largest pillar-free ballrooms with floor-to-ceiling LED walls
For organisers that want to be in the bustling heart of the city, Orchard Hotel Singapore presents a viable option.
Part of the Millennium Hotels and Resorts (MHR) group, it is located along Singapore’s premier shopping belt of Orchard Road.
It boasts 11 versatile conference and function venues across 2,000m², including one of Singapore’s largest pillar-free Grand Ballrooms with floor-to-ceiling LED walls. The Grand Ballroom itself accommodates up to 1,500 people, ideal for grand dinners, galas and other large-scale gatherings.
For more intimate events, the 24-hour Orchard Sky Lounge on level 17 and the Signature Library on level 18 are equipped with co-working spaces and private meeting rooms, which can be used to facilitate exclusive events.
The hotel also provides catering with its Orchard @ Your Place service and a Halal-certified kitchen for Muslim guests.
Complementing the event experience are the hotel’s 656 rooms, including suites, that are equipped with amenities for business travellers.
To ensure guests are well fed, the hotel’s premium dining establishments provide delicious options. They include the award-winning Cantonese restaurant, Hua Ting; The Orchard Cafe, with its Signature Class buffet that serves local and international flavours, and the classy Bar Intermezzo, with its line up of craft cocktails.
The hotel also enjoys convenient accessibility to the Orchard MRT station, which is a 10-minute walk away, is five minutes from the Singapore Botanic Gardens, a UNESCO World Heritage site, and is walking distance from a variety of retail and dining options — great for planners looking to include a leisure segment in their itinerary.
Aiello takes all requests from the comfort of your room
Powered by core brand pillars
Underpinning MHR’s commitment to excellence are five key pillars — Food & Beverage Innovation, Sustainability, Digital Innovation, Personalised Guest Experiences, and Wellness Offerings.
Food & Beverage Innovation will see the diverse and unique dining experiences. North Indian restaurant SanSara for instance, pays tribute to the diverse heritage of Indian cuisine with innovative dishes that are designed to tell a story of India’s culinary heritage.
MHR also adopts a sustainability approach and eco-friendly practices across its properties. All of the group’s six hotels in Singapore have also achieved the Global Sustainable Tourism Council (GSTC) certification, a global industry standard for sustainability tourism.
MHR also invests in digital innovation through the use of AI to enhance guest experience and streamline operations. For example, the Aiello Voice Assistant (AVA), a AI-powered device that transforms in-room services is available in selected hotels including Orchard Hotel Singapore, Grand Copthorne Waterfront Hotel Singapore and M Social Hotel Phuket.
By replacing traditional telephones, AVA facilitates effortless communication while providing personalised, real-time responses. This smart assistant enhances convenience and efficiency, making every guest interaction smoother and more intuitive.
Curated Personalised Experiences are tailored to individual guest preferences using data-driven insights, such as through MyMillennium, the award-winning loyalty programme of MHR, which offers members exclusive rates, benefits and personalised experiences.
Lastly, Wellness-Forward Initiatives offer holistic well-being experiences, blending physical and mental rejuvenation into its hospitality offerings. Grand Copthorne Waterfront, for instance, offers complimentary yoga sessions each Sunday for its guests.
“We want to continue exceeding the expectations of our guests by crafting offerings that are thoughtfully curated with their desires and needs at the forefront. This is yet another step towards a relentless pursuit for MHR to continue excelling in sustainability, presenting world-class dining experiences and more. At Millennium we aim to not just meet standards — we want to reinvent them,” says Saurabh Prakash, chief commercial officer, MHR.
More rewards for corporates
To get more out of your bookings, corporates can take advantage of the MyMillennium BIZ, a programme crafted to recognise and reward the efforts of corporate bookers. It allows members to earn points for every booking and perks like room upgrades and flexible booking management.
Earn 4 MyPoints for every US$1 spent on corporate room bookings and MICE services. Those that complete their first business stay with MyMillennium BIZ get a first-time bonus of 7,500 MyPoints.
For every new group booking or event booked with MHR from now till April 30, 2025, earn 5X MyPoints. Other benefits include complimentary late check out, wifi, and one complimentary room upgrade for every 20 paid rooms.
Keen to hold your next event at Orchard Hotel? Visit Millennium Meetings now.
View of the Expo site from the Osaka Prefectural Government Sakishima Building. Photo: Rachel AJ Lee
Construction of the World Expo 2025 venue on Yumeshima Island in Osaka Bay is progressing steadily, where the man-made island is being transformed into a major international event site expected to attract a projected 28 million visitors from around the world.
When TTGmice paid a site visit on October 10, the wooden platform – with a circumference of two kilometres and a height of 12 metres – encircling the Expo was already up. Called the Grand Ring, it would be the world’s largest wooden structure upon completion, and stand as a symbol of “connecting” all life.
View of the Expo site from the Osaka Prefectural Government Sakishima Building. Photo: Rachel AJ Lee
For the 2025 event happening over six months from April 13 to October 13, eight of Japan’s leading filmmakers, media artists, and professors will have their own pavilions under the theme of “life”. There will also be 13 pavilions taken by private sectors, such as a Mitsubishi Pavilion and Gundam Next Future Pavilion, alongside domestic pavilions such as the Osaka Healthcare Pavilion, and a Women’s Pavilion in collaboration with Cartier.
More than 160 countries and regions have signed up to showcase their unique cultures and technological innovations, as well as nine international organisations such as the Red Cross.
A variety of events will take place daily on-site, ranging from water shows to fireworks displays, to orchestral music and manga and anime-related events.
Organisers will be building a Forest of Tranquillity in the middle of the Expo site, and guests will be able to ride in electric buses to get around.
Matsuda Hirokazu, deputy director of the global public relations and promotions division, Japan Association for the 2025 World Exposition, shared that a new train station, the Yumeshima Station, was specially built to help transport visitors to and from the Expo.
When asked what would happen to the station after the Expo, Hirokazu shared that there is a possibility it would continue operations in light of the upcoming integrated resort.
While there are discussions about repurposing the Expo site for large-scale events, the possibility of dismantling it also remains on the table.
The Japan Association for the 2025 World Exposition is a special-purpose association that was formed five years ago – and staffed by various Japanese government organisations – when Osaka won the bid to host the World Expo.
Osaka last hosted the World Expo in 1970, which attracted 64.2 million visitors from 76 participating countries. This will also mark Japan’s third time hosting a World Expo, following the 2005 event in Aichi Prefecture.
Rotorua is positioning itself as a prime destination for incentive groups and medium-sized association conferences, capitalising on the destination’s blend of indigenous culture and myriad experiences to create all-round experiences for delegates.
At the Meetings 2024 tradeshow organised by Business Events Industry Aotearoa in June 2024, Andrew Wilson, CEO of RotoruaNZ, told TTGmice: “Incentives are a big focus for us, and it is a sector we’ve got lots of opportunity to grow.”
Rotorua skyline from Mount Ngongotaha. Photo: Rachel AJ Lee
Previously, Wilson shared, tourism operators lacked the understanding of how to operate effectively and capitalise on the incentive market. But there has been a significant increase in those who now grasp its potential, and RotoruaNZ is eager to engage with these operators to provide support and a tailored strategy.
Aside from incentives, hosting medium-sized association conferences, in the areas of indigenous culture, medical and well-being, and forestry, is Rotorua’s other business events strength. A sweet spot – in terms of the number of people Rotorua can comfortably handle without overloading its hotel capacity – are groups of between 500 to 1,500 delegates.
In June this year, the city was thrilled to host Meetings 2024, as it was one of the first major tourism conferences post-Covid. Next year, Rotorua will be hosting Trenz 2025.
“The whole city turns on whenever there’s an event. Many of our businesses will get behind a major event, and operators work closely together,” Wilson said.
Debbie Robertson, the general manager of Wai Ariki Hot Springs and Spa, agreed: “If we can collectively showcase our city in a positive light, and extend our manaaki (respect and hospitality) to the world, overall, Rotorua wins. It is never about the individual tourism operators.”
Located on the shores of Lake Rotorua, the Māori owned-and-operated spa and bathing facility is eager to play its part in welcoming business events to the destination. Wai Ariki Hot Springs and Spa is built on the legacy of Ngāti Whakaue (the local Māori tribe) culture, healing practices and manaakitanga (hospitality and generosity).
“Delegates can indulge in a two-hour-long Restorative Journey, or opt for a facial or massage in our Sanctuary, to relax their body, mind, and soul post-event. We are open to hosting corporate buyouts, or we can welcome guests at stipulated slots during the day,” Robertson shared.
The Restorative Journey comprises saunas, soaking in geothermal pools, ice plunges, a slathering of mud on the body, and a steam room.
Additionally, Wai Ariki Hot Springs and Spa can host corporate events on-site. The Sanctuary can hold up to 40 pax, while the Restorative Journey concourse is good for 150 pax. Both spaces can be combined to accommodate around 200 pax.
For example, on February 28, 2024, Wai Ariki Hot Springs and Spa hosted 80 indigenous women from around the world attending the Indigenous Women in Industry Summit.
Another tourism operator, Rotorua Canopy Tours, has been around since 2012, but it was on in the last few years that the company “became a lot more flexible”, its commercial manager, Eloise Roxburgh, told TTGmice.
Rotorua Canopy Toursoffers two tours of varying lengths and abilities, with multiple tour departures during the day. Both showcase the native New Zealand forest, where guests learn about the area’s flora and fauna while hiking, ziplining through the forest, and crossing swing bridges,.
“(Planners) don’t think that we can take big groups, but we definitely can take on larger groups with ample notice. We’ve adapted and adjusted to be incentive-ready over the last few years, but as a young company, our marketing hasn’t really gone beyond outside of New Zealand or Australia,” she explained.
One of the solutions, noted Roxburgh, was to join Tourism New Zealand on various tradeshows overseas, as the attraction has “definitely a lot of room to grow”.
Further afield, located around an hour’s drive away from Rotorua, The Hobbiton Movie Set is one of the region’s drawcard tourism attractions that could be added on as a pre- or post-meeting.
Bag End in Hobbiton. Photo: Rachel AJ Lee
Ellis Paterson, Hobbiton’s function & event coordinator, told TTGmice that corporate meetings and incentive groups will be the attraction’s focus for this year and the next.
“Many people think we’re just doors on a hillside and run guided tours based on Lord of the Rings and The Hobbit trilogies, but we have numerous meeting venues onsite. There’s the 1,600m2 The Hub good for up to 130 theatre-style or the Millhouse which can hold up to 50 cocktail-style, to larger venues such as the Green Dragon Inn, or Party Marquee (both can hold 350 cocktail-style each),” shared Paterson.
From April 2023 to March 2024, Paterson noted that Hobbiton hosted 34 business events in total, up from 26 year-on-year. The aim for this fiscal year is 50.
“We’re in a good location, an hour from Hamilton, Tauranga, and Rotorua – where the bigger conferences are held – and two hours from Auckland. Hobbiton works as a pre- or post-tour activity, or planners can consider a memorable evening dinner experience,” he added.
Similarly to Hobbiton, Rotorua also “markets itself out of Auckland” as an add-on destination, as one of the challenges is the lack of an international airport, noted Wilson.
But with the New Zealand International Convention Centre opening in Auckland in 2025, he opined that the trickle-down benefits will be beneficial both for Rotorua and its surrounding regions.
“Overall, the feedback from the buyers (at Meetings 2024) has been incredibly positive, as they now realise how much the city has to offer. We’ve seen so much reinvestment over the last couple of years from the government and private level, so I’m feeling optimistic what the next few years will hold in store for us,” said Wilson.
Kobe Meriken Park Oriental Hotel is ramping up its efforts to attract more business events from the Asia-Pacific region.
Kazuya Sugano, general manager of Kobe Meriken Park Oriental Hotel, told TTGmice that currently 10 per cent of the hotel’s business events come from Asia-Pacific, and there is room to grow. As such, he is targeting 15 per cent in business events in 2025.
Sugano: corporate demand from Asia-Pacific markets is growing. Photo credit: Rachel AJ Lee
Having undergone renovation of its guestrooms and meeting facilities in 2019, Kobe Meriken Park Oriental Hotel is well-equipped to cater to corporate events, said Sugano.
Demand is rising, he noted. There has been a surge in incentive travel from South-east Asia, with a large incentive group from the region set to stay at the hotel over the coming weeks. Intensifying interest is also seen from Malaysia, Indonesia, and Thailand, while Vietnam is an emerging market.
Sugano regards Singapore as a mature travel market that is new to Kobe, especially among outbound corporate groups. The city offers many suitable products, such as Concerto, a popular sightseeing cruise with multiple daily departures and onboard dining opportunities. There is also a golf course located a 30-minute drive from the hotel.
The property, however, is not limiting itself to South-east Asian markets. Sugano plans to cast the net wider in 2025, and has his eye on Australia and New Zealand. To grow its market visibility in Australia and New Zealand, Kobe Meriken Park Oriental Hotel will be participating in AIME 2025 and invest in advertising campaigns.
“We have a lot of leisure guests from Taiwan, so we’re thinking of ways to bring in corporate groups from Taiwan. We are also making plans for a sales mission to South Korea, where we will present the hotel and destination to top MICE agents,” he shared.
With Osaka Expo 2025 on the horizon, Sugano plans to leverage the event and “cooperate with the local government, and more hotels in Kobe” to bring more visitors and business events into the city.
Responses point to strong traditional travel risk management practices but reveal shortcomings in support for future work trends
A new report from the World Travel & Tourism Council (WTTC) has revealed that business travel is set to surpass pre-pandemic levels this year, faster than previously predicted, to reach a record US$1.5 trillion.
The rise of remote working during the pandemic had a disproportionate effect on corporate travel, compared to leisure travel, with virtual platforms replacing face-to-face meetings.
Global business travel will hit a record US$1.5 trillion by the end of 2024
Last year, leisure travel was just 2.9 per cent behind the 2019 peak, while business travel continued to struggle, remaining 5.4 per cent behind.
However, as business leaders re-emphasised the importance of face-to-face interaction, business travel is now back and is set to exceed 2019 levels by an impressive 6.2 per cent to reach the new US$1.5 trillion record.
According to WTTC’s 2024 Economic Impact Trends Report, business travel spending in the US, which accounted for 30 per cent of the global total in 2019, is expected to reach US$472 billion this year – 13.4 per cent above the country’s 2019 record.
In China, the world’s second largest market for business travel, spending is forecast to grow 13.1 per cent above 2019 to reach almost US$211 billion.
Business travel spend in Germany, the third largest, is set to reach US$87.5 billion, just under one per cent above the 2019 peak, while business travel in the UK and France is expected to inject a record-breaking US$84.1 billion and US$42.1 billion respectively into their respective economies.
Speaking at the WTTC 24th Global Summit in Perth, Western Australia, this week, Julia Simpson, WTTC president & CEO, said: “After a challenging few years, business travel is not only back on track, but it is recovering much faster than expected, highlighting the importance of international travel for businesses around the world.
“Many business powerhouses such as the US, China and Germany are expected to reach record numbers this year. While virtual meetings played a crucial role during the pandemic, keeping people and businesses connected, today’s report shows that business is better face to face.”
Paul Abbott, American Express Global Business CEO, said: “Companies around the world value travel and in-person connections more than ever, since people movement was restricted during the pandemic.
“We always said travel was a force for good, driving economic and societal progress. But when travel stopped, GDP plummeted, unemployment soared, mental health issues escalated, and the world became a less tolerant place. The benefits of travel are now no longer in doubt. Companies around the world – many for the first time – are investing in managed business travel to grow their businesses and create winning cultures.”
According to the same report, other factors have also contributed to the resurgence of business travel. Among them, more businesses are reallocating funds towards corporate travel, the growth of blended travel or bleisure, and the strong resumption of business events after a long period of cancellations and postponements.
Meliá Koh Samui in Thailand and Meliá Ho Tram in Vietnam have taken huge strides in their food waste reduction with the help of AI technology provided through the Lumitics Insight system.
Meliá Koh Samui implemented the Lumitics Insight system in June 2024, allowing it to track all food waste created by F&B operations. From a baseline, adjustments were made and the hotel has now seen a 40 per cent reduction in leftovers.
Meliá Koh Samui has achieved a 40 per cent reduction in leftovers since June this year
The team is now monitoring its buffet and making adjustments according to data. For example, when the guest base is heavily European, the hotel lightens Asian dishes in the buffet. Where possible, repurposing food has also been an important part of food waste management efforts.
The culinary team at Meliá Ho Tram has recently established a baseline and is now working on an action plan to emulate the success at Meliá Koh Samui. The Insight device has been implemented at Sasa restaurant, with the intention to track leftovers from the breakfast buffet.
“The implementation of this new food waste system is one of a number of tools our properties are using to ensure food waste is kept to a minimum,” said Igancio Martin, managing director for Melia Hotels International in the Asia-Pacific region.
Bahrain International Airport, host of Routes World 2024, hands over the hosting responsibilities of the event to Hong Kong International Airport for the 2025 edition
Routes World, which brings together decision-makers from airlines, airports and destinations to define the world’s air route networks, is heading to Hong Kong from September 24 to 26, 2025. It will be hosted by the Hong Kong International Airport (HKIA), with the support of the Hong Kong Tourism Board, and held at AsiaWorld-Expo.
Routes World’s host city choice is timely, as HKIA has witnessed strong passenger growth in 2024. In August, the hub handled 4.92 million passengers and 31,605 flight movements, representing year-on-year increases of 23 per cent and 26.1 per cent, respectively.
Bahrain International Airport, host of Routes World 2024, hands over the hosting responsibilities of the event to Hong Kong International Airport for the 2025 edition
Significant infrastructure investments will see the airport handle over 120 million passengers annually by 2035.
HKIA is one of the world’s busiest aviation hubs, boasting an extensive global network. Over 120 airlines connect HKIA to approximately 220 destinations worldwide, including around 50 destinations in China. Since 2010, HKIA has also held the title of being the world’s busiest cargo airport.
It is also transforming into an Airport City through extensive development across core passenger and cargo services, multimodal regional connectivity, retail, hospitality, conference and exhibitions, entertainment, marina, and office facilities.
Steven Small, director of Routes, said: “With half the world’s population within a five-hour flight, Hong Kong is where East-meets-West. To strengthen Hong Kong’s status as an international aviation hub, and to cater for the city’s long-term air traffic demand, HKIA is developing into a three-runway system which is due to be completed at the end of this year. Routes World 2025 will be the perfect platform for HKIA to showcase this investment.”
Vivian Cheung, acting CEO of Airport Authority Hong Kong, said: “Routes World 2025 will provide unparalleled opportunities for industry professionals to come together, witness firsthand the various advancements at HKIA, and experience the unique blend of Eastern and Western cultures that define our city.”
The 32nd IT&CM Asia and 27th CTW Asia-Pacific 2024 have successfully concluded, with participants stating productive meetings and interactions during their time at the three-day double-bill event in Bangkok, Thailand last month.
Through post-event feedback, organiser TTG Events found that sellers and buyers took full advantage of the many procurement and networking opportunities on offer.
32nd IT&CM Asia and 27th CTW Asia-Pacific 2024 welcomed over 300 new and returning sellers and more than 300 buyers from over 50 countries and territories
Defining the success of both events, Lynette Tey, event manager with TTG Events, a business unit of TTG Asia Media, said: “The high level of participation from delegates, exhibitors, buyers, and media, as well as the meaningful interactions and connections made during the event, are strong indicators of its success. Another key measure is the feedback from exhibitors and buyers, particularly in terms of securing leads and building partnerships, as well as the anticipated return on investment from their participation. Ultimately, a successful event is one that meets or exceeds the expectations of its stakeholders, delivers strategic value, and contributes to the growth and development of the industry.”
While TTG Events consistently scrutinises the quality of buyers accepted into both IT&CM Asia and CTW Asia-Pacific, Tey said “strategic investments and rigorous processes” were deployed for the 2024 edition.
“This year, a comprehensive multi-stage screening system was implemented where the team meticulously ensured that buyers met specific participation criteria. This included verifying their purchasing authority, industry relevance, and past procurement history, thereby ensuring only decision-makers and influential stakeholders were selected.
“Additionally, the team has consistently invested in targeted outreach to key markets and sectors within the MICE and corporate travel industries, focusing on buyers who are actively seeking new partnerships and solutions.
“Our acquisition strategy was also shaped by the outcome of numerous brainstorming sessions with stakeholders, partners, and subject matter experts to ensure that we not only keep up with current trends but are also positioned to take into account market forces,” she elaborated.
Delegates were treated to cultural performances, handicraft and arts workshops, and refreshment breaks featuring popular local dishes throughout the show days
TTG Events’ efforts in redesigning the layout and zones at this year’s trade show also paid off – a festive and entertaining mood was sustained throughout event days and encouraged participants to socialise at ease while learning about interesting aspects of featured destinations and suppliers.
Tey said: “New and enhanced zones, including themed pavilions, exhibitor showcases, and dedicated networking areas, were tailored to MICE and corporate travel sectors.”
“We also encouraged exhibitors to contribute to the lively atmosphere by incorporating interactive features, such as live demonstrations, cultural performances, and engaging booths,” she said.
Exhibitors responded well to the call, with many offering tasty snacks and refreshing beverages to get visitors to stick around for a longer time.
Delegates were able to dine their way through milk tea and egg waffles at the Hong Kong Pavilion, Portugese egg tarts and refreshing sangria at the Macao Pavilion, and local snacks at the Taiwan Pavilion. Over at the IHG Hotels & Resorts booth, visitors were welcomed all day to sit and enjoy a coffee perk.
There were also cultural and artistic showcases, such as destination ambassadors dressed in elaborate traditional costumes at the Jakarta booth as well as drum dance, Muay Thai demonstrations, and craft workshops at the Thailand Pavilion.
Gamification was woven into the programme this year. In collaboration with Asia Ability, the hall was turned into a dynamic game floor, where delegates checked in at multiple checkpoints and tackled exciting tasks to gain points and win prizes.
Commenting on the delivery of the 32nd IT&CM Asia and 27th CTW Asia-Pacific 2024, Pierre Quek, publisher and head of TTG Events, said exhibitors, sponsors and partners also benefitted from the collaborative stance taken by sister business units TTG Travel Trade Publishing and TTG Events.
“Our events are always well supported by the editorial team, which meant exhibitors, sponsors and partners were able to convey information about their latest initiatives, products and services to buyers via the TTG Show Daily as well as our extended global readership via TTGmice and TTGassociations,” he said.
When asked how IT&CMA and CTW APAC would contribute to Asia-Pacific’s business events industry’s performance in the new year, Darren Ng, managing director of TTG Asia Media, said: “The value of face-to-face events continue to be underscored this year, which is evident in the amount of potential business being discussed during the IT&CMA 2024 exhibition. These are events looking to happen in the remaining months of 2024 and through 2025.
“While we can be sure of continued demand for meetings and events, we have to be watchful of macro conditions in the new year ahead. Business owners will have to watch their expenses even more closely. They will seek solid partnerships to bring their necessary meetings and events to life even on a tight budget. We know that IT&CMA and CTW APAC 2024 will provide a valuable platform for buyers to build a trusted network of partners. Both events have always done so throughout their existence, and will continue to deliver on their promise.”
The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike
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A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.
