Anantara Desaru Coast Resort & Villas has appointed Torsten Richter as the property’s general manager and the area general manager of Indonesia and Malaysia.
He will oversee other Minor properties such as Anantara Uluwatu Bali Resort, Anantara Ubud Bali Resort and Avani Sepang Goldcoast Resort.
With a career spanning three decades in the hospitality industry, Richter is renowned for his proficiency in managing both resorts and city hotels, having held leadership positions in several major destinations worldwide, including Thailand, Indonesia, the Maldives, Germany, the US and the UK. He most recently served as the multi-property general manager at The Ritz-Carlton Hotel and Hotel Am Steinplatz Autograph Collection in Berlin, Germany.
Switzerland may be most known and loved for its majestic mountains, timepieces, cheese and chocolates, but the Switzerland Convention & Incentive Bureau (SCIB) wants to broaden event planners’ view of the aspirational destination, so that even more diverse experiences can be crafted to provide a truly memorable travel reward for top achievers.
A key catalyst in its push for deeper exploration of the country is the well-oiled public transport network, covering buses, trams, trains and ferries, that not only allows for convenient group movement, it also enables organisations to minimise their travel carbon impact.
Lausanne offers a blend of the old and new, from serene vineyards to lively waterfront resorts
Barbra Albrecht, head of meetings & incentives worldwide and member of the Management Board with SCIB, told TTGmice that it did not matter where groups stayed, as “Switzerland is quite small” and “you can be on a mountaintop in an hour, and explore a top attraction in another city in the next”.
Albrecht hopes to encourage Asian corporate incentive groups to discover unknown sides of Swiss destinations like Zurich, Geneva, Lausanne, and Lavaux.
Zurich, for example, has plenty of play up its sleeve, but international travellers typically see only its serious side as a financial and business hub.
Anita Berardi, market manager for South-east Asia, Korea and global accounts at Zurich Tourism, said: “Zurich has a lot of things to do, but visitors don’t really know about them.”
Travellers can explore the Lindt Home of Chocolate, where they can learn about chocolate evolution and production while sampling chocolate products; Mühlerama, an ancient industrial mill and a museum of food culture, where they can bake bread; and Kunsthaus Zürich, renowned as the largest museum of fine arts in the country. The city’s scenic side can be appreciated on lake cruises or over a leisurely lunch by Lake Zurich.
“As the largest city in Switzerland, it has the highest number of hotels and is a very good centre to start off day excursions around the country,” remarked Berardi.
Properties like The Dolder Grand, a resort specialising in wellness, are ready to welcome corporate groups.
According to Fabian Gruetter, director of revenue, reservations groups, The Dolder Grand is a hit with corporate clients, as it offers a plethora of activities, such as free-to-use e-bikes, ice rinks (in winter), and spa facilities as well as paid ones like the nine-hole golf course. All five restaurants can customise dining arrangements, while groups have 15 function rooms to choose from.
Jet d’Eau on Lake Geneva
Geneva is another city “trapped in a cliché”, opined Kristelle Charrê, public relations and market manager for South-east Asia and North America with Geneva Tourism & Conventions Foundation. Often regarded as a business city, Geneva has, in fact, “a lot of unique attractions for MICE groups”.
“Top achievers will get to craft fine watches and learn to make delicious chocolates here in Geneva, but there are also things that are incredibly special waiting to be discovered,” added Charrê.
One example is the CERN Science Gateway, an education and outreach centre. Opened in October 2023, the centre is part of the world-renowned laboratory for particle physics. Here, visitors get to marvel at multimedia exhibits, join hands-on workshops, attend science shows and events that blend science and culture, and tour CERN facilities. The insightful tour can be paired with private gatherings hosted at the Science Gateway Auditorium, and Globe of Science and Innovation.
Charrê recommends that corporate groups take a day to meet and do business in Geneva, then reserve at least a full day to “take in the sun on a cruise down Lake Geneva, see the Jet d’Eau (an iconic fountain in Lake Geneva that shoots a powerful jet 140m into the sky), and go for wine-tasting in the nearby vineyards”.
From Geneva, groups can hop on a short train ride to Lausanne, and see how the landscape changes to multiple layers of modern and ancient architecture cut into hills. Journey through the old town, stopping to pick up local produce like cheese and fruits or fashion accessories crafted by local designers. Soon, the spire of the Gothic Cathedral of Notre Dame of Lausanne will loom into view. Conquer the steps and be rewarded by a serene garden fronting the church, and from here inhale the beautiful vistas of Lausanne.
This laid-back, traditional side of Lausanne is charming, but the city is also renowned as the Olympic Capital and is home to more than 55 international sports federations and organisations. This makes it an ideal learning ground for groups with a sports specialisation. The Olympic Museum is not to be missed, and exclusive social events with private tours of the permanent exhibits can be hosted within.
With Lausanne celebrating its 30th anniversary as the Olympic Capital this year, free public events, such as Euro 2024 fan activities and group fitness classes, have been arranged to mark the occasion.
As further proof of Albrecht’s claim that one could easily see various landscapes in a single day across Switzerland, a short train ride from Lausanne whisks groups off into the Lavaux Vineyard Terraces, a UNESCO World Heritage Site. The world moves slowly here, which is perfect because the blend of lush terraces, clear blue skies, sparkling waters of Lake Geneva, and ragged alps in the distance is a sight that demands unhurried admiration.
Clos de la République, a vineyard that dates back to the 16th century and the oldest family business in Switzerland, welcomes private groups into its 35-hectare estate. Its many outdoor spaces and indoor venues have hosted conferences, teambuilding activities, and dinner parties.
From this picture postcard destination, shift into high gear and head up to the year-round winter wonderland that is Glacier 3000, where teambuilding games can be conducted in the snow.
Beyond the many shades of fun that Switzerland dishes out, the country also presents opportunities for corporate groups to achieve their sustainability goals.
Charrê said it would be easy for well-meaning groups to incorporate CSR elements into their programme since living sustainably “is part of the Swiss DNA”.
Groups could visit Swiss national parks and participate in conservation work with specialists who will explain why they do what they do. In Geneva, for instance, groups could enjoy farm-to-table dining in the countryside, and work with organisations that provide livelihood to people with disabilities.
SCIB’s MICE manager, South-east Asia, Dominique Oi, recalled having arranged industry visits to a power station and a hydropower plant for corporate groups from energy industries. “There is a lot of curiosity around Switzerland’s sustainable practices that go beyond recycling, and especially how the country has been harnessing energy in sustainable ways before this concept became trendy,” she said.
So, while the efficient Swiss Travel System and the convenient Swiss Travel Pass make it possible for corporate groups to touch several destinations in a single day, the array of experiences in each destination calls for a slower pace that allows top achievers to truly relish every moment.
The Westin Kuala Lumpur has named Daniel Burstein as its new general manager, where he will oversee all aspects of operations and management of the hotel.
Prior to joining The Westin Kuala Lumpur, he was general manager at the Four Points by Sheraton, Kuala Lumpur Chinatown, earning numerous awards and accolades during his tenure.
Marking sustainable events in Thailand with carbon offset that generates benefits for local communities will soon become a possibility
A consortium of five Thai organisations has come together to unveil a carbon trading platform designed to promote sustainable events in the country.
The platform, a first of its kind in Thailand, aims to facilitate carbon offsetting for small and medium enterprises, with a particular focus on the business events industry and tourism sector. Named Carbon Neutrality 4 All, the platform is currently undergoing a pilot phase with individual travellers and is set to be introduced to business events entrepreneurs later this year.
Marking sustainable events in Thailand with carbon offset that generates benefits for local communities will soon become a possibility
The initiative is a collaborative effort between the Thai Chamber of Commerce and Board of Trade of Thailand, Ministry of Interior, Thailand Convention and Exhibition Bureau (TCEB), Tourism Authority of Thailand (TAT), and The Central Group. The five signed a Memorandum of Understanding last week during the soft launch of the platform in Bangkok.
A key feature of the platform is its ability to connect event organisers with carbon credits generated from local community-based waste management projects. By offsetting carbon emissions through the platform, businesses can contribute to environmental sustainability while also supporting local economies. In return, event organisers will earn points redeemable for discounts at participating retail stores.
The platform incorporates advanced technology, including the CERO application for carbon footprint calculation and AI integration. This enables event organisers to easily track and reduce their carbon emissions, while attendees can monitor their own environmental impact through the Green Activities feature.
This is a significant step towards Thailand’s net zero carbon goal.
SKÅL International Thailand has announced its ‘new format’ Annual Forum, set to take place over three days from November 29 to December 2, 2024, at the Movenpick Suriwongse Hotel in Chiang Mai.
This year’s event – themed Embracing the Future of Tourism Together – will feature a programme of panel discussions designed to offer an element of professional development for attendees. Topics will include AI’s Impact on Travel and Tourism, and the Future, as well as trending issues such as Focus on Food in Travel, and Wellness Now a Major Force in Global Tourism.
The forum will also highlight cultural attractions in Chiang Mai (pictured)
Beyond professional development, the event will feature a strong social component, showcasing Chiang Mai’s cultural attractions while fostering connections among SKÅL members. In line with its commitment to the community, the forum will also dedicate a portion of its programme to World AIDS Day, with a visit to AGAPE, a local organisation supporting children with the disease.
Various registration packages, including forum-only and accommodation options, are available.
As the national chapter of SKÅL International, the world’s largest travel and tourism network, SKÅL Thailand boasts over 200 members across five clubs in the country.
World Congress of Herpetology’s Richard Griffiths, and Place Borneo's Mona Abdul Manap
Sarawak recently hosted the 10th World Congress of Herpetology (WCH10), where the five-day gathering in early August welcomed 1,485 herpetologists from around the globe.
Organised by the Institute of Biodiversity and Environmental Conservation (IBEC), UNIMAS, and supported by Business Events Sarawak (BE Sarawak), the event concluded on August 9, 2024.
World Congress of Herpetology’s Richard Griffiths, and Place Borneo’s Mona Abdul Manap
The congress brought together the world’s leading experts in reptiles and amphibians to share knowledge, conduct research, and collaborate on conservation efforts. Sarawak’s rich biodiversity provided an ideal backdrop for this significant event.
Richard Griffiths, secretary-general elect of the World Congress of Herpetology, emphasised the importance of such a large gathering.
“The sheer number of herpetologists in Kuching demands attention. This concentration of expertise can do wonders for the conservation of herpetofauna in Sarawak,” he said.
Griffiths highlighted the challenges faced in conserving reptiles and amphibians compared to more charismatic animals. WCH10 is a crucial platform to increase awareness and prioritize herpetology conservation, he added.
Mona Abdul Manap, managing director of Place Borneo, the event’s PCO, emphasised the long-term impact of hosting such prestigious events.
“The importance of events of this scale and prestige goes beyond tourism dollars and tourist arrivals. More important is the legacy it leaves behind and that is up to us the local hosts, how we would like the event to impact Sarawak, its people, its environment, or even policy-making change,” she said.
Mark O’Shea, a conference delegate, praised the event as a platform for sharing ideas and fostering collaboration. He expressed his enthusiasm for returning to Sarawak for potential future projects.
Singapore Airlines regularly reviews its network and routes to align capacity with demand
Singapore Airlines (SIA) will be boosting flight frequencies and capacities to several popular destinations for the 2025 Northern Summer season, which runs from 30 March to 25 October 2025.
From March 30, 2025, SIA will have a daily service to London (Gatwick), up from the current five-times weekly services. Together with its four-times daily flights to London (Heathrow), this will give the Airline five daily services to the UK capital.
Singapore Airlines regularly reviews its network and routes to align capacity with demand
Services to Rome will increase to five times a week between June 26, 2025 and August 28, 2025, up from the current four-weekly flights.
SIA will delink its three-times weekly Singapore-Milan-Barcelona flights from June 24, 2025 to September 7, 2025, and operate more direct flights between Singapore and the two European cities. The Airline will mount five-times weekly direct flights to Barcelona during this period, up from the current two weekly flights. Milan will have a daily service, up from four-times weekly currently.
Flights to Adelaide will go up to 10 a week across the Northern Winter 2024 and Northern Summer 2025 seasons, up from the current seven-times weekly services. Frequencies to Ho Chi Minh City will rise to thrice daily, up from 19-times weekly, and services to Siem Reap will go to twice daily, up from a daily service.
A three-times weekly service will be mounted to Johannesburg from December 11, 2024 to January 10, 2025, and from April 2, 2025 to October 24 , 2025, bringing the total number of flights to the city to 10 times a week, up from the current daily services, during these periods.
The Airbus A380 will return to Tokyo (Narita) between March 30, 2025 and May 31, 2025 on one of its two daily services, replacing the Boeing 787-10. The A380 will stop operating to Mumbai from July 28, 2025 to August 31, 2025, and Delhi from June 23, 2025 to July 27, 2025, and will be replaced by the Boeing 777-300ER.
SIA will also suspend services to Houston via Manchester from April 1, 2025. However, SIA will maintain five-times weekly services between Singapore and Manchester via SQ302 and SQ301.
Event brief The Philippines successfully secured the hosting of two major United Nations (UN) tourism events. In addition to chairing the 36th Joint Meeting of the UN Tourism Commission for East Asia and the Pacific and the Commission for South Asia, the country also brought the inaugural UN Gastronomy Tourism Forum for Asia Pacific to Cebu.
These events highlighted the Philippines’ hospitality, tourism offerings, and rich culinary heritage on the global stage.
Event highlights In a spirit of unity and cooperation, both private and government representatives from across the Philippines convened in Cebu. Even Philippine president Ferdinand Marcos Jr graced the occasion.
The Shangri-La’s Mactan Resort and Spa hosted the gastronomy forum, while the Sheraton Mactan Cebu Resort served as the venue for the joint commission meeting.
A technical tour was scheduled between the two main events, offering delegates the opportunity to explore the Camotes Islands, the neighbouring towns of Argao and Dalaguete, or the eco-tourism attractions of Aloguinsan.
Renowned chefs showcased their culinary expertise by whipping up dishes from all 16 regions of the Philippines. Keen attention was paid to sourcing the finest ingredients, including giant tuna, fresh produce, and unique spices from various provinces.
The event was also filled with vibrant Filipino culture, featuring captivating dances, live music, and even a fashion show. These elements contributed to a festive and joyful atmosphere throughout the three-day event.
Challenges
Given the high-profile nature of the event, with attendees including the president and foreign dignitaries, stringent protocols were enacted for security, emergency preparedness, and guest accommodations. Discreetly positioned tourist police provided an added layer of protection at event venues and hotels.
To ensure seamless delegate arrival and departure, the Department of Tourism coordinated with tourism students to provide round-the-clock hospitality services at Manila and Cebu airports and host hotels.
Managing two concurrent international events across separate resorts required meticulous planning and resource allocation. Efficient supply chain management, including sourcing ingredients, promotional materials, and documentation, was crucial to the event’s success.
Strong collaboration between Cebu’s government, private sector, and national stakeholders was instrumental in overcoming logistical challenges and delivering exceptional experiences.
Event United Nations Tourism’ Regional Forum on Gastronomy Tourism for Asia and the Pacific, and the 36th Joint Meeting of its Commission for East Asia and the Pacific and the Commission for South Asia Organisers Philippine Department of Tourism, UN Tourism and Basque Culinary Center Venue Mactan, Cebu in the Philippines Date June 26-28, 2024 Attendees Over 600 delegates
Hyatt Regency Danang Resort and Spa in Central Vietnam has unveiled a new offer for business events.
Under the Hyatt MICE Offer 2024, event organisers who ink contracts with the property from now until September 30, 2024, as well as meet the US$3,000 spend requirement will receive an additional 20,000 Bonus Points. Events must be completed by March 31, 2025.
Regency Ballroom
In addition to Bonus Points, event planners can enjoy a complimentary Wellbeing experience and earn 2 Tier-Qualifying Night credits for every US$5,000 in eligible revenue settled to a Group Master.
The 360-key Hyatt Regency Danang Resort and Spa is easily accessible from Da Nang International Airport. The sprawling property offers 12 versatile meeting and event spaces, accommodating conferences or receptions for up to 400 guests in the Regency Ballroom or up to 700 guests at its beachfront venues.
There are also seven outdoor options like the Vive Océane Garden, Pool House Garden, and Pool Villa Garden, perfect for events of up to 100 guests. The property can also organise teambuilding activities for groups ranging from 10 to 100.
Facilities on-site include a spa, five outdoor pools, Regency Club, and six restaurants and bars.
The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike
Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell
A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.