Asia/Singapore Friday, 10th April 2026
Page 196

Opening of Axi Plaza tips MICE fortunes in Cam Ranh’s favour

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Axi Plaza facade

Axi Plaza – a four-storey building with F&B, shopping, and business events facilities built by Ho Chi Minh City-headquartered The Anam Group – opened yesterday in Cam Ranh, a city in Khanh Hoa Province, on the south central coast of Vietnam.

“Axi Plaza is a gamechanger for Cam Ranh, where the (multipurpose space) will help support local tourism through MICE. Moreover, MICE business is not limited to The Anam Cam Ranh, and instead, serves the wider community and other five-star hotels nearby that do not have facilities to host large corporate groups,” said Pham Van Hien, chairman of The Anam Group.

Sporting a design inspired by the country’s ubiquitous coracle boat, Axi Plaza’s indoor space is a 1,197m2 conference hall on the third floor good for 1,000 pax in theatre-setting, or 500 pax for gala dinners. The hall features a high ceiling with timber beams fashioned in a fan formation, a cutting-edge 75m2 LED screen, as well as floor-to-ceiling windows that let in an abundance of natural light and offer a 180-degree view of the ocean.

The 1,077m2 rooftop on the fifth floor – with an unblocked 360-degree view – will also work as an event space in the late afternoons to evenings, added Martin Koerner, group commercial director, The Anam Group. Other outdoor spaces include a grass lawn on the beachfront, accompanied by three swimming pools.

“We want to bring MICE groups as close as possible to the ocean. The beach is our biggest draw here in Cam Ranh,” Koerner added.

Various company events and a forum in cooperation with the local tourism department have already been planned at Axi Plaza this year. The Anam Group will also attend IMEX Frankfurt next month to market Axi Plaza to more international business events groups.

Aside from its event offerings, Koerner shared that Axi Plaza will also boast a 200m2 Axi Plaza Lounge, as well as dedicate 10,000m2 to more than 40 shopping and dining outlets. “The lounge will be helpful for travellers who need to check out of their hotels at noon and have hours (to kill before their) evening flights. The airport is only 15 minutes away (from Axi Plaza).”

When asked why the building held its opening ceremony without any tenants yet present, Laurent Myter, group general manager, The Anam Group, explained: “We’ve had 51 international and local brands come this week to look into the feasibility of setting up shop. The event space is already open, and the plan is to launch the shopping and F&B over the next three to six months.

“This is because we need to have the pull factor of international brands, and the right tenant mix, which is why we did not want to commit earlier even though we’ve had several interested parties.”

Most importantly, Myter pointed out that the services offered at Axi Plaza need to serve tourists, including a money exchange, pharmacy, grocery shop, and an entertainment zone for children. The Anam Group is also toying with the idea of an overnight tailoring shop, as it is very popular in Vietnam.

The largest multipurpose convention centre in the region, Axi Plaza marks The Anam Group’s third major development, following the launch of resorts The Anam Cam Ranh and The Anam Mui Ne in 2017 and 2023 respectively. Although the parent company is the same, Axi Plaza will have its own team, kitchen, and management.

Gel Gomez joins Anchor Land as GM

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Zürich works to show off its fun side for incentive travel

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Long regarded as the financial and business heart of Switzerland, Zürich is now determined to remind business event planners that it has a playful side that will charm incentive travel groups.

Anita Berardi, market manager for South-east Asia, Korea and global accounts at Zürich Tourism, told TTGmice: “Zürich has a lot of things to do, but visitors don’t really know about them. So, we are now trying to remind visitors that Zürich is a destination of its own.”

South-east Asian event planners explore Zürich ahead of the 9th Asia Trophy

In hosting a three-day pre-tour leading up to last week’s 9th Asia Trophy, an annual destination showcase organised by the Switzerland Convention & Incentive Bureau, Zürich Tourism was able to make its point.

A select group of event planners from Singapore, Malaysia, Indonesia, Vietnam and Thailand were brought to tour Mühlerama, an industrial mill and a museum of food culture, where they also learnt to bake their own bread; enjoyed a scenic boat ride between Zürich and Kilchberg, which has private charter opportunities; explored the sprawling Lindt Home of Chocolate, where they learnt about chocolate evolution and production while sampling chocolate products; and partook in a guided tour of the Kunsthaus Zürich, renowned as the largest museum of fine arts in the country that houses more than 800 years of art history.

The programme also featured attractive dining locations such as Restaurant Adlisberg, a former cow shed and now a charming venue serving Swiss home classics made with seasonal local produce.

The group was accommodated at The Dolder Grand, a luxurious resort specialising in wellness. According to Fabian Gruetter, director of revenue, reservations groups, the property is already a hit with corporate groups, as it offers a plethora of activities on site, such as free-to-use e-bikes, ice-rinks (in winter) and spa facilities as well as paid ones like the nine-hole golf course. All five restaurants on property also boast customised dining arrangements for private events, while groups can take their pick of 15 function rooms.

Berardi shared that incentive travel groups can now plan their time in the city with ease, thanks to the newly-launched Zürich City Guide app, which captures activities, restaurants, and main attractions across the city. Planners can also purchase the Zürich Card, which allows users to access public transportation services as well as museums, activities, and various benefits.

When asked if Zürich’s position as the smartest city in the world, ranked five years in a row by IMD Smart City Index, had any impact on its business events ambitions, Berardi said the reputation certainly sparked curiosity about how life was like there.

“Delegates will realise that a smart city is not only about technology, but it’s also about a great public transportation system, an advanced waste management system, a human-centric political view, and more. There is government intention to make the city better for citizens, which also benefits visitors and business travellers,” she said.

Presently, Zürich Tourism is keen to attract more Asian incentive travel groups by leveraging on easy air access.

“Zürich is a big hub within Europe, with many flights from Asia coming directly or via other hubs,” said Berardi, adding that it was common for Asian groups to make Zürich their first stop in the country.

“As the largest city in Switzerland, it has the highest number of hotels and is a very good centre to start off day excursions around the country. Within one hour or 90 minutes, travellers can reach the mountains, for instance,” she explained.

Boracay MICE Alliance hosts inaugural networking event in Manila

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The Boracay MICE Alliance is the brainchild of Cleofe Albiso, managing director of Megaworld Hotels and Resorts.

Boracay MICE Alliance (BMA), a collaboration of hospitality stakeholders formed three years ago, held its first-ever Networking and Business Exchange in Manila on Monday to convey to the world that the island is ready to welcome business events.

They are positioning the island as a sustainable tropical paradise for business events, with the tagline Choose Boracay.

The Boracay MICE Alliance is the brainchild of Cleofe Albiso, managing director of Megaworld Hotels and Resorts.

“We really need everyone’s support. A lot of destination marketing efforts have been put up among regions in the Philippines and among our Asian neighbours. We want a piece of business not just for leisure but also for MICE,” said Cleofe Albiso, BMA chair and managing director of Megaworld Hotels and Resorts.

Currently, Boracay’s business events capabilities include 14,730 keys across 430 hotels and resorts accredited by the Department of Tourism (DoT); three convention centres; and meetings and event spaces for a total of 4,500 pax. More hotels are expected to come online in the future.

This year, the DoT is targeting 2.1 million tourists for Boracay, of which 800,000 are foreigners. Although there were 2.1 million arrivals in 2023, there were only 422,201 foreigners, the rest of whom were domestic tourists or Filipino workers based overseas.

Maia Israel, BMA president and general manager of Belmont Hotel Boracay, noted that in 1Q2024, the island received more than 503,000 visitors from the National Capital Region and Western Visayas, “which means there is still room to develop (tourism from) other Philippine regions”.

During the same period, the top two foreign inbound markets were from South Korea and China with 50,329 and 22,324 pax, respectively.

In an effort to cultivate new source markets, Boracay and the newly-formed Global Tourism Business Association held a business forum on April 18-20, 2024, which was attended by nine Asian ambassadors.

Bhutan waives Sustainable Development Fee for MICE groups

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Bhutan aims to position itself as a business events hotspot in the region

The Department of Tourism (DoT) Bhutan is demonstrating its support for its fledging business events sector by waiving the country’s daily Sustainable Development Fee (SDF) for eligible events.

Organisers of business events can apply for an SDF waiver under several conditions, such as requiring a minimum of seven participants excluding organisers, speakers or hosts.

Bhutan aims to position itself as a business events hotspot in the region

SDF waivers are available for up to four nights per event excluding travel days, and applications must be submitted at least one month prior to the event. The event must be organised by a DoT-certified Bhutanese tour operator or hotel.

The SDF waiver applies exclusively to the participants. Accompanying partners, children, and friends are not eligible. Participants can also opt to extend their stay in Bhutan as tourists by paying the applicable SDF.

The SDF serves as a daily contribution by tourists towards the nation’s development. All tourists must pay an SDF of US$100 per night (US$50 for children between the ages of six to 12 years) and a non-refundable, one-off visa application fee of US$40.

A comprehensive report, including the event’s outcomes and photographs, must also be provided to the DoT within one month after the guests’ departure.

“The MICE market is one of the highest revenue contributors to the global tourism industry. Recognising the significant economic advantages that MICE business can bring into Bhutan, we feel it is very important to provide incentives to attract more group business Bhutan. As such, we are pleased to waive the daily SDF for MICE events,” said Dorji Dhradhul, the director general of Bhutan’s DoT.

In 2019, Bhutan welcomed 904 business events travellers, predominantly from Japan, the UK, Germany, and India.

Tourism New Zealand creates new Delegate Marketing Hub

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New Zealand wants to make it easy for organisers to promote their event and attract as many delegates as possible

Tourism New Zealand has launched a Delegate Marketing Hub, featuring more than 150 assets to help conference and event organisers promote their upcoming events in New Zealand.

The library of free marketing tools includes videos, eDM headers and footers, social media tiles, postcards, factsheets, maps, sample itineraries, pre-written copy, and website design tips. White label promotional material can be downloaded and customised with the logo and information for a specific event.

New Zealand wants to make it easy for organisers to promote their event and attract as many delegates as possible

The platform also offers a suite of new and refreshed Toolkits to support conference organisers. These offer advice, timelines, and strategies for the conference planning process.

The toolkits include Your Guide to the Conference Hosting Journey – a PCO-approved timeline of what to do when; The Art of Maximising Attendance – a best practice guide for marketing an event; Incorporating Māori Culture into your Conference – advice on how to authentically include Māori culture in an event, from content to experiences; Sustainability Toolkit – of key considerations to reduce the footprint of an event; and Conference Impact Aotearoa – a new legacy framework to ensure the conference creates positive benefits.

Marketing materials will be organised by Asset Type and Region/City, and the hub also includes a filter tool for easy use. A guide is available to make the most of the resources.

Tourism New Zealand’s general manager NZ & business events, Bjoern Spreitzer, said: “We know the opportunity to explore New Zealand plays an important part in enticing delegates to attend conferences hosted here. We want to make it easy for organisers to promote their event and New Zealand to attract as many registrations as possible and ensure the success of their event.

“The how-to guides not only support organisers on their conference hosting journey, but ensure the events held here enrich New Zealand beyond the economic impact, by providing meaningful connections with our culture, people, and environment.”

Weak ringgit poses challenges in promoting Western Australia

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Awareness of Perth (pictured) and Western Australia is strong in Malaysia, but challenges abound due to the weakened ringgit

The ringgit weakened to RM4.77 per US dollar on April 18, 2024, nearing its February 21 low of 4.8, marking its weakest position since January 1998.

This has made it challenging to promote destinations like Perth and Western Australia to business event groups in Malaysia, despite airlift having returned to pre-pandemic levels.

Awareness of Perth (pictured) and Western Australia is strong in Malaysia, but challenges abound due to the weakened ringgit

Alex Ng, director of business development – corporate & incentive for Business Events Perth, said: “Awareness of the destination is strong. What we need to address is the cost factor. We are collaborating with ground operators to showcase Perth and Western Australia as a value-for-money destination.”

In light of the depreciating ringgit, Ng pointed out that Business Events Perth is “engaging in discussions with corporate clients and agents to tailor offerings and provide support” to continue to attract outbound Malaysian business events.

One way to save costs, Ng suggested, was to provide delegates with more free and easy time to visit beaches and parks as these experiences are cost-free.

He remains buoyant about the sector, adding that Business Events Perth is proceeding with plans for a B2B roadshow to be held in 2H2024 in Malaysia, in collaboration with Tourism Western Australia in 2H2024.

Another way to reduce overhead costs is to explore accommodation beyond Perth’s CBD, or opt for local branded hotels, suggested Saini Vermeulen, executive director, Within Earth Holidays. Fortunately, clients are increasingly open these days.

Vermeulen further emphasised Western Australia’s allure for Malaysian groups, given the state’s easy accessibility, favourable weather conditions, diverse range of experiences, and abundant flight options from Kuala Lumpur.

ICCA and The Business of Events launch Global Advocacy Alliance

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ICCA’s Senthil Gopinath (pictured) indicated that the Global Advocacy Alliance is a key part of ICCA's commitment to advocacy

ICCA has partnered with The Business of Events to introduce the Global Advocacy Alliance, an initiative to effectively champion the interests of the event sector and facilitate its growth and recognition.

Scheduled to run during the ICCA Plenary at IMEX Frankfurt on May 13, 2024, this session will convene 200 industry leaders to foster dialogue and share best practices in advocating for the event sector to governmental bodies at local, regional, and national levels.

ICCA’s Senthil Gopinath (pictured) indicated that the Global Advocacy Alliance is a key part of ICCA’s commitment to advocacy

Supported by Gevme, the session will feature insights from industry leaders from politics, destinations, consortiums, convention bureaus, and venues.

The alliance will address key areas including:

Educating on Advocacy: Providing resources and guidance on the significance of advocacy for the business events sector, emphasising its role in economic development, community engagement, and cultural promotion.

Highlighting Economic Impact: Showcasing data and case studies demonstrating the economic value of business events, including revenue generation, job creation, and support for local businesses.

Emphasising Social Impact: Illustrating how business events contribute to social development, such as improving community infrastructure, supporting local causes, and enhancing the quality of life for residents.

Stressing Cultural Significance: Outlining how business events serve as platforms to showcase and celebrate the cultural heritage of destinations, fostering cross-cultural exchange and understanding.

Encouraging Corporate Engagement: Providing strategies for engaging corporate brands in utilising events as effective communication and marketing tools, emphasising the unique value of live events in audience engagement.

Facilitating Government Advocacy: Offering guidance on engaging with governmental bodies to advocate for policies and initiatives supportive of the business events sector, beyond mere lobbying efforts.

Promoting Soft Power Initiatives: Highlighting the role of business events in driving trade, investment, and soft power initiatives for destinations, leveraging events to enhance global perception and attract inward investment.

The culmination of this initiative will be a comprehensive toolkit designed to aid stakeholders in advocating effectively to governments.

ICCA’s CEO, Senthil Gopinath, said: “We’re thrilled to be able to offer members the opportunity to learn how to more effectively communicate with key stakeholders to advocate for their respective sectors to governments and policymakers. By advocating for the best interests of our industry, we contribute to the collective growth and upward trajectory of our community as a whole.”

Martin Fullard, director of The Business of Events, who will be chairing the event, remarked: “Advocacy is one of the biggest challenges our industry faces and is globally recognised as imperative. The idea behind this event is to bring together industry leaders to share best practices and create a toolkit for everyone involved to utilise in their advocacy efforts.

“Through this new advocacy alliance, we aim to empower convention bureaus and other stakeholders with the templates and tools they need to effectively engage with policymakers.”

Raising standards

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Event brief
The event, co-organised by Thai Department of International Trade Promotion (DITP), Thai Chamber of Commerce (TCC), and Koelnmesse, took place in Bangkok Thailand in March 2024.

The event came about as organisers recognised the dominance of the HoReCa sector in the Asia Pacific region within the global economy, attributing it to increasing disposable income, urbanisation, and evolving consumer preferences. According to Market Research Future, the global HoReCa market was valued at approximately US$3.6 billion in 2023 and is projected to reach US$6.5 billion over the next decade.

Event highlights
Themed Shaping The Future of HoReCa, the tradeshow saw a notable emphasis on sustainability, including energy-efficient appliances and food waste management. Digitalisation was also a key focus, with attention placed on enhancing guest experiences and implementing contactless services. Spotlight was also shone on plant-based menus and wellness, featuring alternative milks and fitness equipment.

In total, there were 359 exhibiting companies from 23 countries, alongside 391 hosted buyers from 24 countries and regions, where 1,636 meetings were held.

Organisers also wanted THAIFEX-HOREC Asia to transcend being just a product showcase, and sought to establish it as a platform for innovation. This led to the development of the HOREC Xperiential Zone and its 60 exhibits. Notable innovations included HOBART’s cutlery polishing dishwasher feature, Scentible barista training scents, and a prototype of the Elmeco self-serve slush machine by the inventor of granita machines.

All three of these solutions were winners in the inaugural THAIFEX – HOREC Innovation Awards (which saw more than 350 entries), which recognised exhibitors who are pioneers and trendsetters who are improving HoReCa operations with their innovations.

Over the course of three days, the THAIFEX – HOREC Academy also saw a comprehensive programme delivered by 69 industry experts, who conducted 36 live sessions and 13 live demos to highlight the sector’s trends and best practices.

Meanwhile, the ASEAN Barista Team Championship saw 20 participating teams, while the Thailand Ultimate Housekeeping Challenge saw almost 100 participants.

Challenges
After 20 years of growth, THAIFEX – Anuga Asia reached maximum exhibition space at IMPACT Muang Thong Thani. To address this, organisers decided to spin off at least one of the tradeshows featured at THAIFEX – Anuga Asia into its own event, which led to the creation of THAIFEX – HOREC Asia.

Recognising the broader opportunities within the HoReCa sector beyond food service, organisers the opportunity to showcase new categories such as furniture and technology. The aim was to target the recovering hospitality industry in South-east Asia, especially in Thailand and Indochina. The timing was opportune, as businesses sought to invest and upgrade post-pandemic. For exhibitors, this expansion meant access to a fresh set of buyers.

Additionally, to distinguish this regional event, organisers also presented practical solutions for businesses to enhance efficiency and reduce costs. This was accomplished by showcasing products that minimised resource and manpower requirements, which could in turn address industry demands for competitiveness.

Event THAIFEX – HOREC Asia 2024
Organisers The Department of International Trade Promotion, Thai Chamber of Commerce, and Koelnmesse
Venue IMPACT Exhibition and Convention Center
Date March 6-8, 2024
Attendance 15,851 trade attendees from 68 countries

AIR CCC redefines sustainable dining and food education in Singapore

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Established by feted chefs Matthew Orlando and Will Goldfarb, and entrepreneur Ronald Akili, AIR is sprawled over a 3,700m2 two-storey campus in Dempsey Hill, Singapore.

AIR – which stands for Awareness, Impact and Responsibility – is a restaurant, circular campus and cooking club, a multi-hyphenated space, where the founders’ purpose is to inspire thought about food.

The restaurant is helmed by Orlando, founder of Amass in Copenhagen, renowned as one of the most sustainable restaurants in the world. The menu here ranges from light bites like grilled Squid Salad with shaved vegetables and charred coconut to hearty mains such as a Roselle Glazed Duck Breast, grilled over charcoal, lacquered with a sticky roselle glaze, and served with cashew cream and smoked chilli oil.

There is also a Re-Incarnated “Chocolate” dessert made from the byproducts of three common processes: cocoa husks, which results from processing cocoa beans; cascara, the fruit that’s discarded in the process of making coffee; and coconut flesh, which is often discarded in the commercial use of coconuts. This trio of by-products is roasted and ground with cocoa butter and sugar to yield chocolate bars.

Sharing menu prices start from S$70++ (US$51.50) per head for lunch, up to S$300++ per head for a sit-down dinner. A vegan menu is also possible, and dietary requirements will be taken into consideration.

All the fixtures and furnishings in the restaurant were designed by Spanish product designer Andreu Carulla exclusively for AIR using recycled timber and plastic bottles (HDPE) sourced from a former art installation, as well as Styrofoam.

Aside from seating space, a portion of the second floor is dedicated to research, and visitors are welcome to wander around. Also held on the second floor is AIR’s Cooking Club. For a start, the space will host talks by farmers and producers who are telling their stories through food. Cooking classes and programmes will follow in the coming months.

Teambuilding activities facilitated by external companies, as well as dessert or cooking demonstrations can be arranged for second-floor buyouts.

To date, Air CCC has hosted several corporate groups which includes a second-floor buyout by a luxury lifestyle brand for 40 pax, and a whole space buyout by a tech brand for 300 guests.

In total, the first and second floors can take up to 100 seated guests, while the whole restaurant, including the deck and outdoor lawn, is good for 350 guests.

Minimum spend starts from S$4,000++ for a three-hour block on a weekday morning for the second-floor space buyout, and up to S$62,000++ for a 10-hour block on a weekend for the whole restaurant and outdoor area buyout.

Additionally, lining the outer perimeter of AIR, the Garden – run by an urban farming social enterprise City Sprouts – is where guests can learn about how food grows, taste what grows out of the earth, and realise their effects on the final dishes. Among the plant species are lantern chillies, starfruit, rambutan, bananas, wormwood, turmeric, moringa, belimbing, and even buah keluak.

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